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How to Draft Bills Clients Rush to Pay 3rd ed. [Mīkstie vāki]

  • Formāts: Paperback / softback, 112 pages, height x width x depth: 251x175x8 mm, weight: 227 g
  • Izdošanas datums: 07-May-2019
  • Izdevniecība: American Bar Association
  • ISBN-10: 164105087X
  • ISBN-13: 9781641050876
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  • Mīkstie vāki
  • Cena: 39,40 €
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  • Formāts: Paperback / softback, 112 pages, height x width x depth: 251x175x8 mm, weight: 227 g
  • Izdošanas datums: 07-May-2019
  • Izdevniecība: American Bar Association
  • ISBN-10: 164105087X
  • ISBN-13: 9781641050876
Citas grāmatas par šo tēmu:
Now updated to reflect the development and impact of new technologies, this step-by-step guide will help you draft and format easy-to-understand invoices for your law firm's client. It is written by veteran attorneys who have each been a partner in smaller “Main Street” law practices, and who have had the opportunity to use all the tips in this book. Their advice centers upon drafting bills that clients will understand, find justified, and hence be more likely to pay promptly than the typical lawyer's bill.

Beginning with the need to focus upon the initial activities that develop the attorney-client relationship and set the stage for successful billing, the authors consider other relevant issues for billing, including billing technology options, using timekeeping technology, and establishing a fee structure with the client. Samples are provided throughout the book and in the appendices, which you can use as the basis for redesigning your firm's bills.
About the Authors vii
Acknowledgments ix
Chapter 1 Building the Lawyer-Client Relationship
1(18)
Introduction
1(1)
The Missouri Motivational Study
2(1)
Setting the Stage
3(1)
The First Meeting
4(1)
Timing Fee Discussions
4(1)
Estimating and Discussing the Fee
5(8)
Figure 1.1 Bill Delineating Specific Work and Accompanied by Hourly Time Statement (Conventional Style)
8(5)
Retainers
13(3)
Figure 1.2 Bill Delineating Effort (Narrative Style)
14(2)
The Fee Agreement
16(1)
Presenting a Written Estimate
17(1)
Billing Frequency
17(2)
Chapter 2 Establishing Fees and Budgets and Using Billing Technology
19(8)
Avoiding Fee-Schedule Mentality
20(1)
Establishing Hourly Fees
20(1)
Recovering Costs
21(1)
Using Substantive Systems and Forms
22(1)
Budgeting and Establishing Rates
23(1)
Budget the Team
24(1)
Billing Technology
24(1)
Changing Your Billing System
25(2)
Chapter 3 Communicating Value
27(16)
Project Effort on Paper
28(8)
Delineate Work Done
28(1)
Figure 3.1 Bill Delineating Effort
29(1)
Use Blocking and Punctuation to Project Effort Visually
30(1)
Figure 3.2 Bill Referencing Discussions to Convey Concern
31(1)
Use Verbs to Convey Action
32(1)
Use Smaller Billing Paper When Possible
32(1)
Figure 3.3 Bill Using Blocking and Punctuation to Project Effort
33(1)
Figure 3.4 Bill Using Frequent Action Verbs
34(2)
Project Honesty, Legal Ethics, and Competence
36(1)
Figure 3.5 Bill Projecting Values and Competence, Printed on 53/8-by-51/2-Inch Stationery
37(1)
Project Fairness
37(1)
Format the Bill Appropriately
38(1)
Draft an Inviting Statement
39(4)
Personalize the Bill
41(1)
Figure 3.6 Personalized Bill: Sample 1
41(1)
Figure 3.7 Personalized Bill: Sample 2
42(1)
Chapter 4 Employing Other Techniques That Project Effort
43(8)
Copy the Client on All Key Matters
43(1)
Give the Client Undivided Attention during All Meetings
44(1)
Keep Good Records of Completed Work
45(1)
Use a Proper Timekeeping System
45(5)
Timekeeping in Action---The Harris Morgan Manual System
45(1)
Using Technology for Timekeeping
46(1)
Develop the Habit
47(3)
Make It Easy to Pay
50(1)
Chapter 5 Putting the Commandments on Drafting Bills into Action
51(6)
A Summary of Highly Effective Techniques
52(2)
Why Clients Return to You
54(3)
Chapter 6 Alternative Fee Arrangements
57(6)
When and Why to Consider Alternative Fee Arrangements
57(2)
Why the Hourly Rate Bill Is Here to Stay
59(4)
POSTSCRIPT: Miscellaneous Timekeeping and Billing Tips
63(6)
First---Let's Talk about Fees
63(1)
Contemporaneous Timekeeping
64(1)
Review Your Hourly Rates Once a Year and Determine Whether the Rates Should Change
64(1)
When Changing Your Rates, Offer Clients the Opportunity to "Buy" Hours in Advance
65(1)
Consider Whether You Should Charge for Internal Expenses and How
65(1)
Determine If the Types of Work You Do Justify Multiple Hourly Rates
65(1)
Data-Mine Your Files and Bills to Identify Types of Matters That Are Candidates for Alternative Billing Methods
66(1)
Give a Client Choices
66(1)
Look at Substantive Systems and Use Alternative Fees
66(1)
Retainer Policies
67(1)
Consider Evergreen Retainers
67(1)
Written Fee Agreements for Each Engagement---Even for Existing Clients
68(1)
Send Your Client a File for Each Matter
68(1)
Appendices
Appendix A Ethics and Fees
69(8)
Appendix B Alternative Fee Arrangements
77(8)
Appendix C Forms
85(6)
Appendix D Resources
91(2)
Index 93