Preface |
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xix | |
Acknowledgments |
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xxiii | |
Authors |
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xxv | |
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Chapter 1 Introduction to Human Factors Methods in Land Use Planning and Urban Design |
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1 | (18) |
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1.1 What Is Human Factors? |
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1 | (1) |
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1.2 What Is a Human Factors Problem? |
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1 | (1) |
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1.3 Cities as Complex Systems |
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2 | (2) |
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1.4 Human Factors and Land Use Planning and Urban Design |
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4 | (2) |
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1.5 Human Factors Methods |
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6 | (5) |
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1.5.1 When to Apply the Methods |
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9 | (2) |
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1.6 Scientist or Practitioner? |
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11 | (1) |
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1.7 Reliability and Validity |
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12 | (2) |
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14 | (1) |
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15 | (4) |
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Chapter 2 Data Collection Methods |
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19 | (32) |
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19 | (4) |
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21 | (1) |
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22 | (1) |
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22 | (1) |
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23 | (9) |
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2.2.1 Background and Applications |
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23 | (1) |
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24 | (1) |
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24 | (1) |
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2.2.4 Domain of Application |
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25 | (1) |
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2.2.5 Application in Land Use Planning and Urban Design |
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25 | (1) |
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2.2.6 Procedure and Advice (Semistructured Interview) |
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25 | (4) |
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29 | (1) |
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29 | (1) |
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2.2.9 Approximate Training and Application Times |
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30 | (1) |
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2.2.10 Reliability and Validity |
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30 | (1) |
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30 | (1) |
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31 | (1) |
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2.2.13 Recommended Text(s) |
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32 | (1) |
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32 | (11) |
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2.3.1 Background and Applications |
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32 | (1) |
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2.3.2 Domain of Application |
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32 | (1) |
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2.3.3 Application in Land Use Planning and Urban Design |
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32 | (1) |
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2.3.4 Procedure and Advice |
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32 | (6) |
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38 | (1) |
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38 | (1) |
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39 | (1) |
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2.3.8 Approximate Training and Application Times |
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40 | (1) |
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2.3.9 Reliability and Validity |
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40 | (1) |
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40 | (1) |
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40 | (3) |
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2.3.12 Recommended Text(s) |
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43 | (1) |
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43 | (8) |
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2.4.1 Background and Applications |
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43 | (1) |
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2.4.2 Domain of Application |
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44 | (1) |
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2.4.3 Application in Land Use Planning and Urban Design |
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44 | (1) |
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2.4.4 Procedure and Advice |
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44 | (3) |
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47 | (1) |
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48 | (1) |
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48 | (1) |
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49 | (1) |
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2.4.9 Approximate Training and Application Times |
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49 | (1) |
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2.4.10 Reliability and Validity |
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50 | (1) |
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50 | (1) |
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2.4.12 Recommended Text(s) |
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50 | (1) |
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Chapter 3 Task Analysis Methods |
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51 | (58) |
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51 | (2) |
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3.2 Hierarchical Task Analysis |
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53 | (11) |
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3.2.1 Background and Applications |
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53 | (1) |
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3.2.2 Domain of Application |
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54 | (1) |
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3.2.3 Application in Land Use Planning and Urban Design |
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54 | (1) |
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3.2.4 Procedure and Advice |
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54 | (2) |
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56 | (4) |
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60 | (1) |
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61 | (1) |
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3.2.8 Approximate Training and Application Times |
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61 | (1) |
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3.2.9 Reliability and Validity |
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62 | (1) |
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62 | (1) |
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63 | (1) |
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63 | (1) |
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3.3 Verbal Protocol Analysis |
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64 | (7) |
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3.3.1 Background and Applications |
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64 | (1) |
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3.3.2 Domain of Application |
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64 | (1) |
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3.3.3 Application in Land Use Planning and Urban Design |
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64 | (1) |
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3.3.4 Procedure and Advice |
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64 | (2) |
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66 | (1) |
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66 | (2) |
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68 | (1) |
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68 | (1) |
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3.3.9 Approximate Training and Application Times |
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69 | (1) |
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3.3.10 Reliability and Validity |
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69 | (1) |
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69 | (1) |
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70 | (1) |
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3.3.13 Recommended Text(s) |
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71 | (1) |
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71 | (7) |
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3.4.1 Background and Applications |
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71 | (1) |
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3.4.2 Domain of Application |
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72 | (1) |
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3.4.3 Application in Land Use Planning and Urban Design |
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72 | (1) |
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3.4.4 Procedure and Advice |
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72 | (2) |
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74 | (1) |
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74 | (1) |
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74 | (2) |
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76 | (1) |
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3.4.9 Approximate Training and Application Times |
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76 | (1) |
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3.4.10 Reliability and Validity |
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76 | (1) |
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76 | (1) |
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77 | (1) |
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3.4.13 Recommended Text(s) |
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78 | (1) |
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3.5 Operation Sequence Diagrams |
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78 | (8) |
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3.5.1 Background and Applications |
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78 | (1) |
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3.5.2 Domain of Application |
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78 | (1) |
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3.5.3 Application in Land Use Planning and Urban Design |
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78 | (1) |
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3.5.4 Procedure and Advice |
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78 | (3) |
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81 | (1) |
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82 | (1) |
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82 | (1) |
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3.5.8 Approximate Training and Application Times |
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82 | (1) |
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3.5.9 Reliability and Validity |
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83 | (1) |
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83 | (1) |
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83 | (2) |
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85 | (1) |
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3.6 Critical Path Analysis |
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86 | (23) |
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3.6.1 Describing Dependency |
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86 | (1) |
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86 | (2) |
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3.6.3 Domain of Application |
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88 | (1) |
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3.6.4 Application in Land Use Planning and Urban Design |
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88 | (1) |
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3.6.5 Procedure and Advice |
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88 | (5) |
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93 | (1) |
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94 | (1) |
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94 | (1) |
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3.6.9 Approximate Training and Application Times |
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94 | (1) |
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3.6.10 Reliability and Validity |
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94 | (1) |
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95 | (1) |
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95 | (14) |
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Chapter 4 Cognitive Task Analysis Methods |
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109 | (28) |
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109 | (1) |
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4.2 The Critical Decision Method |
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110 | (10) |
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4.2.1 Background and Applications |
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110 | (1) |
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4.2.2 Domain of Application |
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111 | (1) |
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4.2.3 Application in Land Use Planning and Urban Design |
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111 | (1) |
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4.2.4 Procedure and Advice |
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111 | (5) |
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116 | (1) |
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116 | (1) |
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117 | (1) |
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118 | (1) |
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4.2.9 Approximate Training and Application Times |
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118 | (1) |
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4.2.10 Reliability and Validity |
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118 | (1) |
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118 | (1) |
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119 | (1) |
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4.2.13 Recommended Text(s) |
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120 | (1) |
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120 | (9) |
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4.3.1 Background and Applications |
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120 | (1) |
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4.3.2 Domain of Application |
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121 | (1) |
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4.3.3 Application in Land Use Planning and Urban Design |
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121 | (2) |
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4.3.4 Procedure and Advice |
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123 | (2) |
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125 | (1) |
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126 | (1) |
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126 | (1) |
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4.3.8 Approximate Training and Application Times |
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126 | (1) |
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4.3.9 Reliability and Validity |
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126 | (1) |
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127 | (1) |
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127 | (1) |
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128 | (1) |
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4.3.13 Recommended Text(s) |
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129 | (1) |
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4.4 Collegial Verbalization |
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129 | (8) |
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4.4.1 Background and Applications |
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129 | (1) |
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4.4.2 Domain of Application |
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129 | (1) |
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4.4.3 Application in Land Use Planning and Urban Design |
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130 | (1) |
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4.4.4 Procedure and Advice |
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130 | (1) |
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131 | (1) |
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132 | (1) |
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132 | (1) |
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4.4.8 Approximate Training and Application Times |
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133 | (1) |
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4.4.9 Reliability and Validity |
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133 | (1) |
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133 | (1) |
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134 | (1) |
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4.4.12 Recommended Text(s) |
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135 | (2) |
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Chapter 5 Error Identification Methods |
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137 | (36) |
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137 | (4) |
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5.1.1 Error Classifications |
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138 | (1) |
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139 | (1) |
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140 | (1) |
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140 | (1) |
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5.2 The Systematic Human-Error Reduction and Prediction Approach |
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141 | (9) |
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5.2.1 Background and Applications |
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141 | (1) |
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5.2.2 Domain of Application |
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141 | (1) |
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5.2.3 Application in Land Use Planning and Urban Design |
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142 | (1) |
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5.2.4 Procedure and Advice |
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142 | (3) |
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145 | (1) |
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145 | (1) |
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146 | (2) |
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148 | (1) |
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5.2.9 Approximate Training and Application Times |
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148 | (1) |
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149 | (1) |
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5.2.11 Reliability and Validity |
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150 | (1) |
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150 | (1) |
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5.2.13 Recommended Text(s) |
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150 | (1) |
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150 | (7) |
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5.3.1 Background and Applications |
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150 | (1) |
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5.3.2 Domain of Application |
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151 | (1) |
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5.3.3 Application in Land Use Planning and Urban Design |
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151 | (1) |
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5.3.4 Procedure and Advice |
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152 | (1) |
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153 | (1) |
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154 | (1) |
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154 | (1) |
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155 | (1) |
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155 | (1) |
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5.3.10 Approximate Training and Application Times |
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155 | (1) |
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5.3.11 Reliability and Validity |
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155 | (2) |
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157 | (1) |
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5.3.13 Recommended Text(s) |
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157 | (1) |
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5.4 The NETworked Hazard Analysis and Risk-Management System |
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157 | (16) |
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5.4.1 Background and Applications |
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157 | (1) |
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5.4.2 Domain of Application |
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158 | (1) |
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5.4.3 Application in Land Use Planning and Urban Design |
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158 | (1) |
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5.4.4 Procedure and Advice |
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158 | (5) |
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163 | (1) |
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163 | (1) |
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164 | (1) |
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5.4.8 Approximate Training and Application Times |
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164 | (1) |
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5.4.9 Reliability and Validity |
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164 | (1) |
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164 | (1) |
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165 | (1) |
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166 | (1) |
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5.4.13 Recommended Text(s) |
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167 | (6) |
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Chapter 6 Accident Analysis Methods |
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173 | (16) |
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173 | (1) |
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174 | (7) |
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6.2.1 Background and Applications |
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174 | (1) |
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6.2.2 Domain of Application |
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175 | (1) |
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6.2.3 Application in Land Use Planning and Urban Design |
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175 | (1) |
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6.2.4 Procedure and Advice |
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175 | (2) |
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177 | (1) |
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177 | (1) |
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177 | (1) |
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6.2.8 Approximate Training and Application Times |
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178 | (1) |
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6.2.9 Reliability and Validity |
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178 | (1) |
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178 | (1) |
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178 | (2) |
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180 | (1) |
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6.2.13 Recommended Text(s) |
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181 | (1) |
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6.3 The Systems Theory Accident Modeling and Process |
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181 | (8) |
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6.3.1 Background and Applications |
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181 | (1) |
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6.3.2 Domain of Application |
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181 | (1) |
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6.3.3 Application in Land Use Planning and Urban Design |
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182 | (1) |
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6.3.4 Procedure and Advice |
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182 | (3) |
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185 | (1) |
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185 | (1) |
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185 | (1) |
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6.3.8 Approximate Training and Application Times |
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186 | (1) |
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6.3.9 Reliability and Validity |
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186 | (1) |
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186 | (1) |
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186 | (2) |
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188 | (1) |
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Chapter 7 Situation Awareness Assessment |
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189 | (40) |
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189 | (1) |
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7.2 Situation Awareness Theory |
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190 | (7) |
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7.2.1 Individual Models of Situation Awareness |
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190 | (4) |
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7.2.2 Team Models of Situation Awareness |
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194 | (1) |
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7.2.3 Models Accounting for Situation Awareness Held by Systems |
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195 | (1) |
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7.2.4 Measuring Situation Awareness |
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196 | (1) |
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7.3 Situation Awareness Requirements Analysis |
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197 | (7) |
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7.3.1 Background and Applications |
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197 | (1) |
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7.3.2 Domain of Application |
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197 | (1) |
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7.3.3 Application in Land Use Planning and Urban Design |
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198 | (1) |
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7.3.4 Procedure and Advice |
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198 | (2) |
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200 | (1) |
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201 | (1) |
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201 | (1) |
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7.3.8 Approximate Training and Application Times |
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201 | (1) |
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7.3.9 Reliability and Validity |
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202 | (1) |
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202 | (1) |
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203 | (1) |
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204 | (1) |
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7.3.13 Recommended Text(s) |
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204 | (1) |
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7.4 The Situation Awareness Global Assessment Technique |
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204 | (9) |
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7.4.1 Background and Applications |
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204 | (1) |
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7.4.2 Domain of Application |
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205 | (1) |
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7.4.3 Application in Land Use Planning and Urban Design |
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205 | (1) |
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7.4.4 Procedure and Advice |
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205 | (3) |
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208 | (1) |
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209 | (1) |
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209 | (1) |
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7.4.8 Approximate Training and Application Times |
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210 | (1) |
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7.4.9 Reliability and Validity |
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210 | (1) |
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210 | (1) |
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211 | (1) |
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212 | (1) |
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7.5 The Situation Awareness Rating Technique |
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213 | (6) |
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7.5.1 Background and Applications |
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213 | (1) |
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7.5.2 Domain of Application |
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213 | (1) |
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7.5.3 Application in Land Use Planning and Urban Design |
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213 | (1) |
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7.5.4 Procedure and Advice |
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214 | (1) |
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215 | (1) |
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215 | (1) |
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216 | (1) |
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7.5.8 Approximate Training and Application Times |
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216 | (1) |
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7.5.9 Reliability and Validity |
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216 | (1) |
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216 | (1) |
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217 | (1) |
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218 | (1) |
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7.5.13 Recommended Text(s) |
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219 | (1) |
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7.6 Propositional Networks |
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219 | (10) |
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7.6.1 Background and Applications |
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219 | (1) |
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7.6.2 Domain of Application |
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220 | (1) |
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7.6.3 Application in Land Use Planning and Urban Design |
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220 | (1) |
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7.6.4 Procedure and Advice |
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221 | (2) |
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223 | (1) |
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224 | (1) |
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224 | (1) |
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7.6.8 Approximate Training and Application Times |
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225 | (1) |
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7.6.9 Reliability and Validity |
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225 | (1) |
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225 | (1) |
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225 | (2) |
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227 | (1) |
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7.6.13 Recommended Text(s) |
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228 | (1) |
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Chapter 8 Mental Workload Assessment Methods |
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229 | (24) |
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229 | (2) |
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8.2 The National Aeronautics and Space Administration Task Load Index |
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231 | (9) |
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8.2.1 Background and Applications |
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231 | (1) |
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8.2.2 Domain of Application |
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232 | (1) |
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8.2.3 Application in Land Use Planning and Urban Design |
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233 | (1) |
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8.2.4 Procedure and Advice (Computerized Version) |
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233 | (3) |
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236 | (1) |
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236 | (1) |
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237 | (1) |
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237 | (2) |
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239 | (1) |
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8.2.10 Approximate Training Times and Application Times |
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239 | (1) |
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8.2.11 Reliability and Validity |
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239 | (1) |
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239 | (1) |
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8.2.13 Recommended Text(s) |
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240 | (1) |
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240 | (4) |
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8.3.1 Background and Applications |
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240 | (1) |
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8.3.2 Domain of Application |
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240 | (1) |
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8.3.3 Application in Land Use Planning and Urban Design |
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240 | (1) |
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8.3.4 Procedure and Advice |
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241 | (1) |
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242 | (1) |
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242 | (1) |
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243 | (1) |
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244 | (1) |
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8.3.9 Approximate Training and Application Times |
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244 | (1) |
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8.3.10 Reliability and Validity |
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244 | (1) |
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244 | (1) |
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244 | (1) |
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8.3.13 Recommended Text(s) |
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244 | (1) |
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8.4 Instantaneous Self-Assessment |
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244 | (9) |
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8.4.1 Background and Applications |
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244 | (2) |
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8.4.2 Domain of Application |
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246 | (1) |
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8.4.3 Application in Land Use Planning and Urban Design |
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246 | (1) |
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8.4.4 Procedure and Advice |
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246 | (2) |
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248 | (1) |
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248 | (1) |
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249 | (1) |
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8.4.8 Approximate Training and Application Times |
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249 | (1) |
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8.4.9 Reliability and Validity |
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249 | (1) |
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249 | (1) |
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250 | (1) |
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8.4.12 Recommended Text(s) |
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251 | (2) |
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Chapter 9 Interface Evaluation Methods |
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253 | (38) |
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253 | (2) |
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255 | (5) |
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9.2.1 Background and Applications |
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255 | (1) |
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9.2.2 Domain of Application |
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256 | (1) |
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9.2.3 Application in Land Use Planning and Urban Design |
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256 | (1) |
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9.2.4 Procedure and Advice |
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256 | (1) |
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257 | (1) |
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258 | (1) |
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258 | (1) |
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258 | (1) |
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259 | (1) |
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9.2.10 Approximate Training and Application Times |
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259 | (1) |
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9.2.11 Reliability and Validity |
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260 | (1) |
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260 | (1) |
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9.2.13 Recommended Text(s) |
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260 | (1) |
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260 | (4) |
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9.3.1 Background and Applications |
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260 | (1) |
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9.3.2 Domain of Application |
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261 | (1) |
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9.3.3 Application in Land Use Planning and Urban Design |
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261 | (1) |
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9.3.4 Procedure and Advice |
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261 | (1) |
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262 | (1) |
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262 | (1) |
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263 | (1) |
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9.3.8 Approximate Training and Application Times |
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264 | (1) |
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9.3.9 Reliability and Validity |
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264 | (1) |
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264 | (1) |
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9.3.11 Recommended Text(s) |
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264 | (1) |
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264 | (7) |
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9.4.1 Background and Applications |
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264 | (1) |
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9.4.2 Domain of Application |
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265 | (1) |
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9.4.3 Application in Land Use Planning and Urban Design |
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265 | (1) |
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9.4.4 Procedure and Advice |
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266 | (1) |
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267 | (1) |
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267 | (1) |
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268 | (1) |
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269 | (1) |
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270 | (1) |
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9.4.10 Approximate Training and Application Times |
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271 | (1) |
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9.4.11 Reliability and Validity |
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271 | (1) |
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271 | (1) |
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9.4.13 Recommended Text(s) |
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271 | (1) |
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271 | (6) |
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9.5.1 Background and Applications |
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271 | (1) |
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9.5.2 Domain of Application |
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272 | (1) |
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9.5.3 Application in Land Use Planning and Urban Design |
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272 | (1) |
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9.5.4 Procedure and Advice |
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272 | (2) |
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274 | (1) |
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275 | (1) |
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275 | (1) |
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275 | (1) |
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276 | (1) |
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9.5.10 Approximate Training and Application Times |
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276 | (1) |
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9.5.11 Reliability and Validity |
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277 | (1) |
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277 | (1) |
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9.5.13 Recommended Text(s) |
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277 | (1) |
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277 | (5) |
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9.6.1 Background and Applications |
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277 | (1) |
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9.6.2 Domain of Application |
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278 | (1) |
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9.6.3 Application in Land Use Planning and Urban Design |
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278 | (1) |
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9.6.4 Procedure and Advice |
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278 | (1) |
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279 | (1) |
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280 | (1) |
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280 | (1) |
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9.6.8 Approximate Training and Application Times |
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280 | (1) |
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9.6.9 Reliability and Validity |
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281 | (1) |
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281 | (1) |
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282 | (1) |
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9.7 Usefulness, Satisfaction, and Ease-of-Use Questionnaire |
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282 | (5) |
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9.7.1 Background and Applications |
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282 | (1) |
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9.7.2 Domain of Application |
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282 | (1) |
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9.7.3 Application in Land Use Planning and Urban Design |
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282 | (1) |
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9.7.4 Procedure and Advice |
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283 | (1) |
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284 | (1) |
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284 | (1) |
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9.7.7 Approximate Training and Application Times |
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284 | (1) |
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9.7.8 Validity and Reliability |
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284 | (1) |
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285 | (1) |
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285 | (1) |
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285 | (1) |
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286 | (1) |
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9.7.13 Recommended Text(s) |
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287 | (1) |
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9.8 The System Usability Scale |
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287 | (4) |
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9.8.1 Background and Applications |
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287 | (1) |
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9.8.2 Domain of Application |
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287 | (1) |
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9.8.3 Application in Land Use and Urban Design |
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287 | (1) |
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9.8.4 Procedure and Advice |
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287 | (1) |
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288 | (1) |
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289 | (1) |
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289 | (2) |
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Chapter 10 Systems Analysis and Design Methods |
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291 | (42) |
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291 | (2) |
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10.2 Cognitive Work Analysis |
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293 | (20) |
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10.2.1 Background and Applications |
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293 | (1) |
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10.2.2 Domain of Application |
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294 | (1) |
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10.2.3 Application in Land Use Planning and Urban Design |
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294 | (1) |
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10.2.4 Procedure and Advice |
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295 | (12) |
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307 | (1) |
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308 | (3) |
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311 | (1) |
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311 | (1) |
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10.2.9 Approximate Training and Application Times |
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312 | (1) |
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10.2.10 Reliability and Validity |
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312 | (1) |
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312 | (1) |
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313 | (1) |
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10.3 Event Analysis of the Systemic Teamwork |
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313 | (14) |
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10.3.1 Background and Applications |
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313 | (1) |
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10.3.2 Domain of Application |
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314 | (1) |
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10.3.3 Application in Land Use Planning and Urban Design |
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315 | (1) |
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10.3.4 Procedure and Advice |
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315 | (5) |
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320 | (1) |
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321 | (1) |
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321 | (1) |
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10.3.8 Approximate Training and Application Times |
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321 | (1) |
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10.3.9 Reliability and Validity |
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321 | (1) |
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322 | (1) |
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322 | (1) |
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322 | (5) |
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10.3.13 Recommended Text(s) |
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327 | (1) |
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327 | (6) |
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10.4.1 Domain of Application |
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328 | (1) |
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10.4.2 Application in Land Use Planning and Urban Design |
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328 | (1) |
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10.4.3 Procedure and Advice |
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328 | (1) |
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329 | (1) |
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329 | (1) |
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330 | (1) |
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10.4.7 Approximate Training and Application Times |
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330 | (1) |
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10.4.8 Reliability and Validity |
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330 | (1) |
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330 | (1) |
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330 | (2) |
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10.4.11 Recommended Text(s) |
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332 | (1) |
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Chapter 11 Future Human Factors Applications in Land Use Planning and Urban Design |
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333 | (8) |
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333 | (1) |
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334 | (3) |
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11.3 Beyond Business as Usual |
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337 | (1) |
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11.4 New Work for Human Factors and Land Use Planning and Urban Design |
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|
338 | (1) |
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11.5 A New Agenda---Sociotechnical Urbanism |
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|
339 | (2) |
References |
|
341 | (18) |
Index |
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359 | |