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Human Factors Methods: A Practical Guide for Engineering and Design 2nd edition [Hardback]

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, (University of the Sunshine Coast,Maroochydore, Australia,), (Brunel University, UK), , (The University of Birmingham, UK), (University of Southampton, UK)
  • Formāts: Hardback, 656 pages, height x width: 246x174 mm, weight: 1474 g
  • Izdošanas datums: 26-Jul-2013
  • Izdevniecība: Ashgate Publishing Limited
  • ISBN-10: 1409457532
  • ISBN-13: 9781409457534
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Human Factors Methods: A Practical Guide for Engineering and Design 2nd editionPalielināt
  • Formāts: Hardback, 656 pages, height x width: 246x174 mm, weight: 1474 g
  • Izdošanas datums: 26-Jul-2013
  • Izdevniecība: Ashgate Publishing Limited
  • ISBN-10: 1409457532
  • ISBN-13: 9781409457534
Citas grāmatas par šo tēmu:
Permanent link: https://www.kriso.lv/db/9781409457534.html
Keywords:
This second edition of Human Factors Methods: A Practical Guide for Engineering and Design now presents 107 design and evaluation methods as well as numerous refinements to those that featured in the original. The book has been carefully designed to act as an ergonomics methods manual, aiding both students and practitioners. The eleven sections represent the different categories of ergonomics methods and techniques that can be used in the evaluation and design process. Offering a 'how-to' text on a substantial range of ergonomics methods that can be used in the design and evaluation of products and systems, it is a comprehensive point of reference for all these methods. An overview of the methods is presented in chapter one, with a methods matrix showing which can be used in conjunction. The following chapters detail the methods showing how to apply them in practice. Flowcharts, procedures and examples cover the requirements of a diverse audience and varied applications of the methods. The final chapter, a new addition, illustrates the EAST method, which integrates several well-known methods into a teamwork analysis approach.

Recenzijas

As the necessity to consider human factors in system design and operation continues to grow, practitioners require a simple source of reference. This revised version overview of human factors methods delivers just that. While not a solution in itself, it provides an up-to-date reference for people who already have some human factors knowledge. Erik Hollnagel, University of Southern Denmark, Denmark There are many designers and engineers who would like a gentle guide to ergonomics tools, and this book brings together in one place essential methods with validity checks. This new paradigm of introducing ergonomics through presentation of methods is very appealing and I foresee its wide use as a reference by project managers. Richard H.Y. So, the Hong Kong University of Science and Technology, Hong Kong SAR, China The updated and revised version of the already highly successful handbook by Neville Stanton and his colleagues provides a valuable service to the effective application of human factors and ergonomics. As a methods cookbook, with over 100 step-by-step recipes, clear instructions, and even lots of pictures, it has a place on every practitioners bookshelf. Bob Hockey, Emeritus Professor of Psychology, University of Sheffield, UK An indispensable resource written by internationally-known experts, this text is the tool that human factors engineers and designers must have to practice their profession. That it is equally vital for researchers and all serious students attests to the breadth and utility of the coverage - an instant classic. Peter Hancock, University of Central Florida, USA All in all, the revised edition of this book serves up a range of dishes for the methods-hungry Human Factors community and delivers them in a very palatable manner, making them easy to digest. I can well imagine that just as my old copy of Delia Smith is still my go to book in the kitchen, this will be my go to book in the office and s

List of Figures
ix
List of Tables
xiii
About the Authors xvii
Preface to the Second Edition xix
Acknowledgments xxi
Chapter 1 Introduction to Human Factors Methods
1(10)
What is a Human Factors Method?
1(1)
HF and Design
1(1)
Human Factors Integration
2(1)
Scientist or Practitioner?
3(1)
Reliability and Validity
4(1)
Which Method?
5(2)
Using the Book
7(4)
Chapter 2 Data Collection Methods
11(28)
Interviews
14(6)
Questionnaires
20(8)
Observation
28(6)
Mouse Tracking
34(5)
Chapter 3 Task Analysis Methods
39(30)
Hierarchical Task Analysis (HTA)
40(7)
Goals, Operators, Methods and Selection Rules (GOMS)
47(4)
Verbal Protocol Analysis (VPA)
51(3)
Task Decomposition
54(6)
The Sub-Goal Template Method (SGT)
60(4)
Tabular Task Analysis (TTA)
64(5)
Chapter 4 Cognitive Task Analysis Methods
69(48)
Cognitive Work Analysis (CWA)
73(9)
Applied Cognitive Task Analysis (ACTA)
82(6)
Cognitive Walkthrough
88(4)
The Critical Decision Method (CDM)
92(7)
Critical Incident Technique (CIT)
99(4)
The Concurrent Observer Narrative Technique (CONT)
103(5)
Object-Oriented Cognitive Task Analysis and Design (OOCTAD)
108(5)
Collegial Verbalisation
113(4)
Chapter 5 Process Charting Methods
117(28)
Process Charts
119(4)
Operation Sequence Diagrams (OSDs)
123(7)
Event Tree Analysis
130(3)
Decision Action Diagrams (DADs)
133(3)
Fault Trees
136(5)
Murphy Diagrams
141(4)
Chapter 6 Human Error Identification and Accident Analysis Methods
145(96)
The Systematic Human Error Reduction and Prediction Approach (SHERPA)
151(5)
Human Error Template (HET)
156(6)
Technique for the Retrospective and Predictive Analysis of Cognitive Errors (TRACEr)
162(6)
Task Analysis For Error Identification (TAFEI)
168(7)
Human Error HAZOP
175(6)
The Technique for Human Error Assessment (THEA)
181(7)
Human Error Identification in Systems Tool (HEIST)
188(4)
The Human Error and Recovery Assessment (HERA) Framework
192(5)
System for Predictive Error Analysis and Reduction (SPEAR)
197(4)
The Human Error Assessment and Reduction Technique (HEART)
201(6)
The Cognitive Reliability and Error Analysis Method (CREAM)
207(5)
The Systems Theory Accident Modelling and Process (STAMP)
212(5)
Human Factors Analysis Classification System (HFACS)
217(5)
AcciMaps
222(5)
The Functional Resonance Accident Model (FRAM)
227(5)
The Safety Occurrence Analysis Methodology (SOAM)
232(6)
Why-Because Analysis (WBA)
238(3)
Chapter 7 Situation Awareness Assessment Methods
241(42)
Introduction
241(1)
Situation Awareness Theory
241(6)
SA Requirements Analysis
247(6)
The Situation Awareness Global Assessment Technique (SAGAT)
253(6)
The Situation Present Assessment Method (SPAM)
259(3)
The Situation Awareness Rating Technique (SART)
262(6)
Situation Awareness Subjective Workload Dominance (SA-SWORD)
268(4)
Propositional Networks
272(11)
Chapter 8 Mental Workload Assessment Methods
283(68)
Primary and Secondary Task Performance Measures
290(5)
Physiological Measures
295(5)
The National Aeronautics and Space Administration Task Load Index (NASA-TLX)
300(5)
The Modified Cooper Harper Scale (MCH)
305(4)
The Subjective Workload Assessment Technique (SWAT)
309(3)
The Projective Subjective Workload Assessment Technique (Pro-SWAT)
312(3)
The Subjective Workload Dominance Technique (SWORD)
315(5)
The DRA Workload Scales (DRAWS)
320(4)
The Malvern Capacity Estimate (MACE) Technique
324(3)
The Workload Profile Technique
327(5)
The Bedford Scale
332(3)
Instantaneous Self-Assessment (ISA)
335(3)
Cognitive Task Load Analysis (CTLA)
338(4)
The Projective Subjective Workload Dominance Technique (Pro-SWORD)
342(4)
The Mental Workload Index (MWLI)
346(5)
Chapter 9 Team Assessment Methods
351(70)
Introduction
351(2)
Behavioural Observation Scales (BOS)
353(7)
The Comms Usage Diagram (CUD)
360(4)
Coordination Demand Analysis (CDA)
364(6)
The Decision Requirements Exercise (DRX)
370(6)
Groupware Task Analysis (GTA)
376(3)
HTA for Teams (HTA(T))
379(6)
Team Cognitive Task Analysis (TCTA)
385(5)
Social Network Analysis (SNA)
390(5)
Questionnaires for Distributed Assessment of Team Mutual Awareness
395(3)
Team Task Analysis (TTA)
398(4)
Team Workload Assessment
402(4)
Task and Training Requirements Analysis Methodology (TTRAM)
406(5)
The Cockpit Management Attitudes Questionnaire (CMAQ)
411(3)
Targeted Acceptable Responses to Generated Events or Tasks (TARGETS)
414(4)
Team Communications Analysis
418(3)
Chapter 10 Interface Analysis Methods
421(70)
Introduction
421(4)
Checklists
425(3)
Heuristic Analysis
428(4)
Schneiderman's Eight Golden Rules
432(6)
Nielson's 10 Heuristics
438(5)
Interface Surveys
443(5)
Link Analysis
448(4)
Layout Analysis
452(3)
The Questionnaire for User Interface Satisfaction (QUIS)
455(3)
Repertory Grid Analysis
458(6)
The Software Usability Measurement Inventory (SUMI)
464(5)
The System Usability Scale (SUS)
469(3)
Usefulness, Satisfaction and Ease of Use (USE) Questionnaire
472(3)
The Purdue Usability Testing Questionnaire (PUTQ)
475(3)
The Post-Study System Usability Questionnaire (PSSUQ)
478(4)
User Trials
482(4)
Walkthrough Analysis
486(5)
Chapter 11 Design Methods
491(48)
Introduction
491(3)
Allocation of Function Analysis
494(4)
Focus Groups
498(4)
Missions Analysis
502(3)
Scenario-Based Design
505(3)
Task-Centred System Design (TCSD)
508(5)
The Wizard of Oz Technique
513(6)
Design with Intent (DwI)
519(4)
Rich Pictures
523(2)
Storyboards
525(5)
Contextual Inquiry
530(4)
Collaborative Analysis of Requirements and Design (CARD)
534(5)
Chapter 12 Performance Time Prediction Methods
539(18)
CPA
539(9)
The Keystroke Level Model (KLM)
548(5)
Timeline Analysis
553(4)
Chapter 13 Human Factors Methods Integration: Applications of the Event Analysis of the Systemic Teamwork Framework
557(24)
Introduction
557(16)
Application 1 Railway Maintenance Example
561(9)
Application 2 Civilian Command and Control Example
570(3)
Results
573(6)
Summary
579(1)
Conclusion
580(1)
Bibliography and References 581(28)
Subject Index 609(16)
Author Index 625
Professor Stanton holds a Chair in Human Factor Engineering at the University of Southampton. He has published over 160 peer-reviewed journal papers and 20 books on Human Factors and Ergonomics. In 1998, he was awarded the Institution of Electrical Engineers Divisional Premium Award for a co-authored paper on Engineering Psychology and System Safety. The Institute of Ergonomics and Human Factors awarded him the Otto Edholm medal in 2001, The Presidents Medal in 2008 and the Sir Frederic Bartlett Medal in 2012 for his substantial and original contribution to basic and applied ergonomics research. In 2007, The Royal Aeronautical Society awarded him the Hodgson Medal and Bronze Award with colleagues for their work on flight deck safety. Professor Stanton is an editor of the journal Ergonomics and on the editorial boards of Theoretical Issues in Ergonomics Science and the journal of Human Factors and Ergonomics in Manufacturing and Service Industries. Professor Stanton consults for a wide variety of organisations on topics such as Human Factors, Safety Cases, Safety Culture, Risk Assessment, Human Error, Product Design, Warning Design, System Design and Operation. He has also acted as an expert witness in accidents. Professor Stanton is a Fellow and Chartered Occupational Psychologist registered with The British Psychological Society, and a Fellow of The Ergonomics Society. He has a BSc (Hons) in Occupational Psychology from the University of Hull, an MPhil in Applied Psychology and a PhD in Human Factors from Aston University in Birmingham. Paul Salmon is an Associate Professor in Human Factors and leader of the USCAR (University of the Sunshine Coast Accident Research) team at the University of the Sunshine Coast. Paul holds an Australian National Health and Medical Research Council (NHMRC) post doctoral training fellowship in the area of Public Health and has over 12 years experience in applied Human Factors research in a number of domains, including the