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E-grāmata: IEEE Guide to Writing in the Engineering and Technical Fields [Wiley Online]

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Helps both engineers and students improve their writing skills by learning to analyze target audience, tone, and purpose in order to effectively write technical documents

This book introduces students and practicing engineers to all the components of writing in the workplace. It teaches readers how considerations of audience and purpose govern the structure of their documents within particular work settings. The IEEE Guide to Writing in the Engineering and Technical Fields is broken up into two sections: “Writing in Engineering Organizations” and “What Can You Do With Writing?” The first section helps readers approach their writing in a logical and persuasive way as well as analyze their purpose for writing. The second section demonstrates how to distinguish rhetorical situations and the generic forms to inform, train, persuade, and collaborate.

The emergence of the global workplace has brought with it an increasingly important role for effective technical communication. Engineers more often need to work in cross-functional teams with people in different disciplines, in different countries, and in different parts of the world. Engineers must know how to communication in a rapidly evolving global environment, as both practitioners of global English and developers of technical documents. Effective communication is critical in these settings.

The IEEE Guide to Writing in the Engineering and Technical Fields

  • Addresses the increasing demand for technical writing courses geared toward engineers
  • Allows readers to perfect their writing skills in order to present knowledge and ideas to clients, government, and general public
  • Covers topics most important to the working engineer, and includes sample documents
  • Includes a companion website that offers engineering documents based on real projects

The IEEE Guide to Engineering Communication is a handbook developed specifically for engineers and engineering students. Using an argumentation framework, the handbook presents information about forms of engineering communication in a clear and accessible format. This book introduces both forms that are characteristic of the engineering workplace and principles of logic and rhetoric that underlie these forms. As a result, students and practicing engineers can improve their writing in any situation they encounter, because they can use these principles to analyze audience, purpose, tone, and form.

A Note from the Series Editor ix
About the Authors xi
PART 1 A TECHNIQUE FOR WRITING LIKE A PROFESSIONAL
1(78)
Introduction
3(4)
1 The Social Situation of Text
7(26)
The Social Contexts for Technical Writing
8(1)
Models of the Writing Environment
9(7)
Transmission Models
10(1)
Correctness Models
11(2)
Cognitive/Behavioral Models
13(1)
Social/Rhetorical Models
14(2)
This Guide's Approach
16(16)
The Rhetorical Situation: Purpose
18(3)
The Rhetorical Situation: Audience
21(5)
The Rhetorical Situation: Identity
26(2)
The Rhetorical Situation: Context
28(1)
The Pragmatic Situation: Community and Genre
29(3)
References
32(1)
2 Making Writing Decisions
33(46)
Introduction
34(1)
Document Structure and Granularity
35(2)
Arranging Text at the Macro Level
37(8)
Sectioning and Heading Sections
39(4)
Aids for Navigating and Understanding Document Structure
43(2)
Creating Effects with Lexis and Syntax at the Micro Level
45(23)
Lexical Technique: Word Choice, Technical Terms, and Hedges and Boosters
47(6)
Syntactic Technique: Modification, Clausal Arrangement, and Discursive Cueing
53(15)
Intermediate Structural Units and Argumentative Movement
68(7)
Paragraph Cohesion and Paragraphs as Structural Units of a Document
69(3)
Structures Other than Paragraphs
72(1)
Citations and Other Intertextual Statements
73(2)
Implications for the Process of Writing
75(2)
Additional Reading
77(2)
PART 2 WRITING DOCUMENTS
79
Introduction
81(4)
3 Writing to Know: Informative Documents
85(24)
Introduction
86(1)
The Purposes of Informative Documents
86(2)
Occasions for Preparing an Informative Document
88(1)
Audiences for an Informative Document
88(2)
Key Communication Strategies When Writing to Know
90(3)
Understanding What Constitutes Sufficient Evidence to Support a Claim
90(1)
Structuring Evidence in Your Document
91(1)
Establishing Expertise
92(1)
Questions for Analyzing Existing Documents
93(1)
Some Typical Informative Documents
93(15)
Reports
93(11)
Specifications
104(4)
References
108(1)
4 Writing to Enable: Instructions and Guidance
109(24)
Introduction
110(1)
The Purposes of Enabling Documents
110(2)
Occasions for Preparing an Enabling Document
112(1)
Audiences for an Enabling Document
112(1)
Key Communication Strategies When Writing to Enable
113(6)
Anticipating a Document's Use Context
113(2)
Deciding How Much Background Is Warranted
115(1)
Testing the Document with Users
116(3)
Questions for Analyzing Existing Documents
119(1)
Characteristic Enabling Documents
119(14)
Manuals/Guides and Other Documents That Primarily Contain Instructions/Directions/Procedures
119(9)
Tutorials/Training Materials
128(2)
Policies
130(3)
5 Writing to Convince: Persuasive Documents
133(22)
Introduction
134(1)
The Purposes of Persuasive Documents
134(1)
Occasions for Preparing a Persuasive Document
135(1)
Audiences for the Persuasive Document
136(1)
Key Communication Strategies When Writing to Convince
137(6)
Designing Your Argument to Consider the Audience's Preexisting Beliefs
137(3)
Using the Terms and Values of the Audience to Articulate a Shared Goal
140(2)
Assuring Outcomes and Benefits without Seeming Unrealistic
142(1)
Questions for Analyzing Existing Documents
143(2)
Typical Examples of Persuasive Documents
145(10)
Proposals
145(4)
Business Plans
149(6)
6 Correspondence: Medium of Workplace Collaboration
155
Introduction
156(1)
The Purposes of Correspondence
157(1)
Occasions for Preparing Correspondence
158(1)
Audiences for Correspondence
158(2)
Key Communication Strategies When Corresponding
160(5)
Consider Workplace Roles and Official and Unofficial Relationships and Responsibilities
160(2)
Evaluate Target Size and Frequency of Communication for a Relationship
162(1)
Pause to Reconsider Composition, Time, and Tone before Sending
163(2)
Characteristics of Correspondence Documents
165(8)
Letters, Memoranda, and E-mails
165(2)
Types of Correspondence
167(3)
Pre- and Post-meeting Documents: Announcements, Agendas, and Minutes
170(1)
Social Media
171(2)
Appendix: IEEE Style for References
173(10)
Index
183
David Kmiec, PhD is a Senior Lecturer and Coordinator of Undergraduate Technical Writing in the Department of Humanities at New Jersey Institute of Technology, USA. He also consults for government agencies and manufacturing and engineering services firms, helping them establish knowledge of management practices and effective workflows for digital and print publications.

Bernadette Longo, PhD is an Associate Professor in the Department of Humanities at New Jersey Institute of Technology, USA. She won the Emily K. Schlesinger Award for outstanding service to the IEEE Professional Communication Society in 2014.