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1 Employing Personal Construct Theory to Understand Information Systems: A Practical Guide for Researchers |
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1 | (24) |
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2 | (1) |
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1.2 Personal Construct Theory |
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2 | (2) |
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1.3 The Repertory Grid Technique |
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4 | (9) |
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1.3.1 Initial Project Decisions |
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4 | (1) |
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5 | (2) |
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1.3.3 Document and Explain Constructs |
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7 | (2) |
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1.3.4 Relate Elements and Constructs |
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9 | (1) |
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10 | (1) |
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10 | (1) |
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11 | (2) |
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13 | (6) |
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1.4.1 Example One: Systems Analysts |
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13 | (1) |
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1.4.1.1 Research Objective |
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13 | (1) |
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14 | (1) |
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14 | (2) |
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16 | (1) |
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16 | (1) |
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16 | (1) |
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1.4.2 Example Two: Project Managers |
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16 | (1) |
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1.4.2.1 Research Objective |
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17 | (1) |
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17 | (1) |
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17 | (1) |
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18 | (1) |
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19 | (1) |
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19 | (1) |
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19 | (2) |
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21 | (1) |
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21 | (4) |
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2 Psychological Ownership and the Individual Appropriation of Technology |
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25 | (16) |
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26 | (1) |
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27 | (4) |
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2.2.1 Possession and Ownership |
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27 | (2) |
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29 | (2) |
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31 | (4) |
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31 | (2) |
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33 | (2) |
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2.4 Limitations and Future Research |
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35 | (2) |
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37 | (1) |
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37 | (4) |
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3 Transactive Memory and Its Application in IS Research |
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41 | (18) |
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41 | (1) |
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3.2 Research on Transactive Memory |
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42 | (4) |
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3.2.1 Transactive Memory in Groups |
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42 | (2) |
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3.2.2 Transactive Memory in IS Research |
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44 | (1) |
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3.2.2.1 TMS in Development Projects Teams |
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44 | (1) |
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3.2.2.2 TMS Development in Virtual Teams |
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45 | (1) |
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3.2.2.3 Technology Support for TMS |
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45 | (1) |
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3.3 Applying Transactive Memory in IS Research |
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46 | (8) |
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3.3.1 Measuring Transactive Memory |
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46 | (1) |
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3.3.1.1 Behavioral Coding |
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46 | (1) |
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47 | (1) |
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48 | (2) |
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3.3.2 Nomological Network |
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50 | (2) |
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3.3.3 Future Research Areas |
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52 | (2) |
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54 | (1) |
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55 | (4) |
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4 The Language-Action Approach: Information Systems Supporting Social Actions |
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59 | (12) |
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60 | (1) |
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4.2 Theoretical Foundations of LAP |
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60 | (3) |
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4.2.1 The Theory of Communicative Action |
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61 | (2) |
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4.3 Difference Between Traditional and LAP Views of Information Systems |
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63 | (1) |
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4.4 Criticisms of LAP and Theory of Communicative Action |
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64 | (2) |
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4.5 Review of Exemplar Information Systems Research Articles |
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66 | (1) |
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67 | (1) |
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68 | (3) |
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5 A Summary and Review of Galbraith's Organizational Information Processing Theory |
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71 | (24) |
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72 | (1) |
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5.2 An Overview of Galbraith's Organizational Information Processing Theory (OIPT) |
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72 | (7) |
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5.2.1 The Theoretical Foundation: Contingency Theory |
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73 | (1) |
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5.2.2 The Organizational Basis for Developing the Theory: The Mechanistic Model |
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74 | (2) |
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5.2.2.1 Creation of Slack Resources |
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76 | (1) |
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5.2.2.2 Creation of Self-Contained Tasks |
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76 | (1) |
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5.2.2.3 Investment in Vertical Information Systems |
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76 | (2) |
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5.2.2.4 Creation of Lateral Relations |
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78 | (1) |
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5.3 Limitations of the Organizational Information Processing Theory |
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79 | (2) |
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5.4 Theoretical Advancements |
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81 | (4) |
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5.4.1 Information Processing Theory and Equivocality |
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81 | (2) |
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5.4.2 Information Processing Theory and Social Cognition |
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83 | (2) |
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5.5 Organizational Information Processing Theory in Practice |
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85 | (3) |
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5.5.1 Information Systems Architecture |
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85 | (1) |
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5.5.2 Organizational Structure and ERP |
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86 | (1) |
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5.5.3 External Technology Integration |
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87 | (1) |
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88 | (2) |
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90 | (2) |
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92 | (3) |
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6 Scientia potentia est: Organizational Learning, Absorptive Capacity and the Power of Knowledge |
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95 | (22) |
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96 | (1) |
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6.2 Explaining the Learning Process: Organizational Learning |
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97 | (6) |
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6.2.1 Description of the Model |
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97 | (1) |
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98 | (1) |
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99 | (3) |
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6.2.4 Mediators and Moderators |
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102 | (1) |
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102 | (1) |
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6.3 Differentiating Learning Capabilities: Absorptive Capacity |
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103 | (6) |
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6.3.1 Description of the Model |
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103 | (2) |
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105 | (1) |
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105 | (2) |
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6.3.4 Mediators and Moderators |
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107 | (1) |
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108 | (1) |
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6.4 Comparison of Organizational Learning and Absorptive Capacity |
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109 | (1) |
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110 | (1) |
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111 | (2) |
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113 | (4) |
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7 Applying Actor Network Theory and Managing Controversy |
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117 | (14) |
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117 | (1) |
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118 | (2) |
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118 | (1) |
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7.2.2 Performance of Power |
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119 | (1) |
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7.2.3 The Global/Local Relationship |
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120 | (1) |
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7.3 The Application of ANT in IS Research |
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120 | (4) |
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124 | (2) |
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7.4.1 Social Network Not Actor Network |
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125 | (1) |
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7.4.2 The Problem of Contingency |
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125 | (1) |
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7.4.3 Where Is the Translation? |
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125 | (1) |
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7.5 Final Remark on the Application of ANT |
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126 | (1) |
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126 | (5) |
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8 Using Concepts from Structuration Theory and Consequence of Modernity to Understand IS Deployment in Health-Care Setting |
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131 | (12) |
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131 | (5) |
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8.1.1 Telehealth and Information Systems |
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132 | (1) |
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8.1.2 Structuration Theory |
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133 | (1) |
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8.1.2.1 Application of ST in IS Literature |
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134 | (1) |
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8.1.2.2 Limitations of Structuration Theory to Study IS Deployment |
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135 | (1) |
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8.2 Use of Specific Concepts from ST and CM to Study IS Deployment: The Telehealth Story |
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136 | (4) |
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8.2.1 Change and Social System: Macro Perspective |
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137 | (2) |
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8.2.2 Change and Human Agent: Micro Perspective |
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139 | (1) |
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140 | (1) |
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140 | (3) |
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9 Hubble Bubble Toil and Trouble: The Special Case of Emergency Services |
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143 | (16) |
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143 | (1) |
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9.2 Social Shaping of Technology Theoretical Background |
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144 | (3) |
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9.2.1 Relevant Social Groups |
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144 | (1) |
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9.2.1.1 Review of Technological Frames Theory |
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145 | (1) |
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9.2.2 Differing Attitudes to Data Collection and Usage |
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146 | (1) |
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147 | (3) |
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9.3.1 Emergency Situations |
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147 | (1) |
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9.3.2 Emergency Decision Making |
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148 | (1) |
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9.3.3 Accountability and Information Recording |
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149 | (1) |
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150 | (3) |
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9.4.1 Emergency Workers and Technological Frames |
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151 | (1) |
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9.4.2 Relevant Social Groups and Frame Dimensions |
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152 | (1) |
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9.4.3 Emergency Incidents and Technology |
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152 | (1) |
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9.5 Technological Bubbles |
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153 | (1) |
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154 | (1) |
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155 | (4) |
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10 ERP Diffusion and Assimilation Using IT-Innovation Framework |
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159 | (26) |
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160 | (1) |
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10.2 IT-Assimilation and IT-Diffusion Theories |
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161 | (10) |
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10.2.1 Diffusion of Innovation Theory (DOI) |
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162 | (2) |
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10.2.2 Technology--Organization--Environment (TOE) Framework |
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164 | (2) |
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10.2.3 Technology Acceptance Model (TAM) |
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166 | (3) |
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10.2.4 Consumer Acceptance Technology (CAT) Model |
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169 | (1) |
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10.2.5 Technology Readiness |
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169 | (1) |
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10.2.6 Delone and Mclean Information Systems Success Model |
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170 | (1) |
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10.3 Hybrid Diffusion Framework |
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171 | (8) |
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10.3.1 Procedures and List of Potential Determinants Along with the Clusters |
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171 | (1) |
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10.3.2 Proposed Factors Within the Three-Cluster Context |
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172 | (1) |
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10.3.2.1 The Impact of External Environment Characteristics |
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172 | (3) |
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10.3.2.2 The Effects of Internal "Organizational" Environment Characteristics |
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175 | (2) |
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10.3.2.3 Technology Characteristics |
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177 | (2) |
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10.4 Conclusions, Limitations, and Further Research |
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179 | (1) |
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180 | (5) |
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11 The Yield Shift Theory of Satisfaction and Its Application to the IS/IT Domain |
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185 | (34) |
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186 | (1) |
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11.2 Satisfaction Effects |
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187 | (2) |
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11.3 Summary of IS/IT Satisfaction Perspectives |
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189 | (4) |
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11.3.1 Measurement Perspectives |
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189 | (1) |
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11.3.2 Attribute Perspectives |
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190 | (1) |
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11.3.3 Goal Attainment Perspectives |
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190 | (1) |
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11.3.4 Confirmation Perspectives |
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191 | (1) |
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11.3.5 Disconfirmation Perspectives |
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191 | (1) |
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192 | (1) |
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11.3.7 The Need for a New Perspective |
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192 | (1) |
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193 | (9) |
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11.4.1 Definitions of Satisfaction |
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194 | (1) |
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11.4.1.1 Satisfaction-as-Judgment |
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194 | (1) |
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11.4.1.2 Satisfaction-as-Affect |
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195 | (1) |
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11.4.1.3 Mixed Definitions |
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195 | (1) |
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11.4.2 Definition of the Satisfaction Response for YST |
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195 | (1) |
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11.4.3 The Assumptions and Propositions of YST |
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196 | (1) |
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11.4.3.1 Yield Assessment for a Given Goal |
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196 | (3) |
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11.4.3.2 Contrasting Proposition 1 with Other Moderated Cognitive Relationships |
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199 | (1) |
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11.4.3.3 Shifts in Perceived Yield for the Active Goal Set |
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199 | (3) |
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202 | (8) |
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11.5.1 Falsifiability of YST Constructs |
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203 | (2) |
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11.5.2 The Falsifiability of YST Propositions |
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205 | (1) |
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11.5.3 The Scientific Utility of YST |
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205 | (1) |
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11.5.3.1 Goal Attainment Effects and YST |
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206 | (1) |
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11.5.3.2 Confirmation Effect and YST |
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206 | (1) |
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11.5.3.3 Disconfirmation Effect and YST |
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207 | (1) |
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11.5.3.4 Anticipation Effect and YST |
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207 | (1) |
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11.5.3.5 Nostalgia Effect and YST |
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207 | (1) |
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11.5.3.6 Differential Effects and YST |
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208 | (1) |
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11.5.3.7 Hygiene Effects and YST |
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208 | (1) |
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11.5.3.8 Mentor Effects and YST |
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209 | (1) |
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11.5.3.9 Mixed Feelings and YST |
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209 | (1) |
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11.5.3.10 Attenuation Effects and YST |
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209 | (1) |
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11.5.4 YST and the Paradoxes of Earlier Perspectives |
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210 | (1) |
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210 | (3) |
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11.6.1 YST and the Technological Imperative |
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211 | (1) |
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211 | (1) |
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11.6.3 The Boundaries of YST |
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212 | (1) |
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213 | (1) |
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214 | (1) |
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11.8.1 A Satisfaction Instrument for IS/IT Artifacts |
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214 | (1) |
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214 | (5) |
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12 Intention-Based Models: The Theory of Planned Behavior Within the Context of IS |
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219 | (22) |
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Anastasia Papazafeiropoulou |
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220 | (1) |
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12.2 Intention-Based Models |
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220 | (5) |
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12.2.1 Origin of Theory of Planned Behavior |
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220 | (1) |
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12.2.2 Theory of Planned Behavior: Overview |
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221 | (1) |
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12.2.2.1 The Conceptual Model |
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222 | (2) |
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12.2.2.2 Dimensions and Measurements of Theory of Planned Behavior |
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224 | (1) |
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12.3 Applications of Theory of Planned Behavior |
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225 | (7) |
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12.3.1 Applications of Theory of Planned Behavior Within the IS |
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225 | (7) |
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12.4 A Proposed Example of TPB Application in IS |
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232 | (2) |
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234 | (1) |
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235 | (6) |
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13 Understanding IS Theory: An Interpretation of Key IS Theoretical Frameworks Using Social Cognitive Theory |
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241 | (40) |
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242 | (2) |
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13.2 Social Cognitive Theory: An Overview |
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244 | (3) |
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13.2.1 Social Cognitive Theory in IS Research |
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245 | (2) |
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13.3 Research Method and Data Analysis |
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247 | (2) |
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249 | (5) |
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13.4.1 Construct-Level Results |
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249 | (2) |
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13.4.2 Theory-Level Results |
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251 | (3) |
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13.5 Discussion and Future Research |
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254 | (8) |
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13.5.1 Self-Efficacy Theory Versus Social Cognitive Theory |
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254 | (1) |
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13.5.2 Inter-influence Between Self-Beliefs and Expected Outcomes |
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255 | (1) |
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13.5.3 Potential of Self-Regulation Mechanisms |
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256 | (1) |
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13.5.4 Observational Learning and Social Modeling |
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256 | (1) |
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13.5.5 Lack of Emotional Considerations |
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257 | (1) |
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13.5.6 Behavior as a Temporal Process |
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257 | (1) |
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13.5.7 Human Agency and Triadic Reciprocality |
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258 | (1) |
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13.5.8 Dependent Variables and Unexplored Interactions |
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259 | (3) |
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262 | (1) |
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13.7 Appendix A: Results of the Article Review |
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263 | (11) |
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13.8 Appendix B: Definition of the Constructs in the Reviewed IS Theoretical Models |
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274 | (2) |
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276 | (5) |
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14 The Potential of Critical Realism in IS Research |
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281 | (24) |
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282 | (1) |
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14.2 Why Critical Realism? |
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283 | (2) |
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285 | (2) |
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14.4 Using Critical Realism in IS Research |
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287 | (12) |
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14.4.1 CR-Based Development of IS Theories |
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287 | (1) |
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14.4.1.1 A CR-Based Theory of Technology-Enabled Organizational Change |
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288 | (1) |
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14.4.1.2 Explaining SISP Outcomes Using a CR |
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289 | (2) |
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14.4.2 CR-Based Information Systems Evaluation Research |
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291 | (2) |
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14.4.2.1 Enterprise Systems Implementation Evaluation |
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293 | (1) |
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14.4.2.2 A Realistic Evaluation of the Impact of a Computer-Based IS on Clinical Practice |
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294 | (1) |
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14.4.3 CR-Based Information Systems Design Science |
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295 | (1) |
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14.4.3.1 Research Activity: Identify Problem Situations and Desired Outcomes |
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296 | (1) |
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14.4.3.2 Research Activity: Review (Kernel) Theories and Previous Research |
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296 | (1) |
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14.4.3.3 Research Activity: Propose/Refine Design Theory |
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297 | (1) |
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14.4.3.4 Research Activity: Test Design Theory |
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297 | (1) |
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14.4.3.5 An Example of How to Develop IS Design Theories and Design Knowledge |
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298 | (1) |
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14.5 Conclusions and Discussion |
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299 | (2) |
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301 | (4) |
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15 Grounded Theory and Information Systems: Are We Missing the Point? |
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305 | (18) |
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306 | (1) |
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15.2 A Brief Overview of GTM |
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307 | (1) |
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15.3 `Right' for Information Systems Research? |
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308 | (2) |
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15.3.1 GTM for Organisational Cases? |
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309 | (1) |
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15.3.2 What is GTM's Paradigmatic Position? |
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309 | (1) |
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310 | (5) |
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15.4.1 What is Not Specific to GTM |
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311 | (1) |
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312 | (1) |
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15.4.2.1 The Rigour of GTM |
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312 | (2) |
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15.4.2.2 Perception Versus Conception: GTM's Unit of Analysis |
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314 | (1) |
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15.5 The Nature of Concepts: A Brief History |
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315 | (4) |
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15.6 Re-stating the GTM Analysis Regime |
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319 | (1) |
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320 | (1) |
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321 | (2) |
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16 Developing Theories in Information Systems Research: The Grounded Theory Method Applied |
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323 | (26) |
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324 | (2) |
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16.2 The Background of the Grounded Theory Method |
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326 | (1) |
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16.3 Applying the Grounded Theory Method in IS Research |
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327 | (4) |
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16.3.1 Opportunities of the Grounded Theory Method in IS Research |
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327 | (2) |
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16.3.2 Issues and Challenges in Applying GTM |
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329 | (1) |
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16.3.3 Awareness of Researchers Using the Grounded Theory Method |
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330 | (1) |
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16.4 The Process of Building Grounded Theories in IS Research |
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331 | (6) |
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16.4.1 Starting Grounded Research |
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332 | (1) |
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332 | (1) |
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16.4.3 Coding and Extracting Categories |
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333 | (2) |
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16.4.4 Generating Additional Data |
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335 | (1) |
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16.4.5 Building the Grounded Theory |
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336 | (1) |
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16.5 The Grounded Theory Method Applied to IS Research |
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337 | (2) |
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16.6 Discussion and Outlook |
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339 | (2) |
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16.7 Final Remarks and Conclusions |
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341 | (1) |
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342 | (7) |
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17 Conducting Information Systems Research Using Narrative Inquiry |
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349 | (18) |
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350 | (1) |
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17.2 Qualitative Research Perspectives |
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350 | (1) |
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351 | (2) |
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353 | (1) |
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17.5 The Long Interview Technique |
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354 | (1) |
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355 | (3) |
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17.6.1 Voluntary Turnover of Information Systems Professionals |
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355 | (1) |
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17.6.2 Information Systems and Small Business |
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356 | (1) |
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17.6.3 The Changing Role of Chief Information Officers |
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357 | (1) |
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358 | (4) |
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Appendix A Information Systems and Small Business |
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359 | (1) |
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359 | (2) |
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Appendix B The Changing Role of Chief Information Officers |
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361 | (1) |
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361 | (1) |
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362 | (5) |
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18 The Mikropolis Model: A Framework for Transdisciplinary Research of Information Systems in Society |
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367 | (20) |
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Joao Porto de Albuquerque |
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368 | (1) |
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18.2 Problem-Oriented Research and Trandisciplinarity |
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369 | (3) |
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18.2.1 The Nature of Problem-Oriented Research |
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369 | (1) |
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18.2.2 Problem-Oriented Research and Societal Problems |
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370 | (1) |
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18.2.3 Inter- and Transdisciplinarity |
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370 | (1) |
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18.2.4 Transdisciplinarity and ISR |
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371 | (1) |
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18.3 The Mikropolis Model |
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372 | (6) |
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372 | (1) |
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373 | (1) |
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18.3.3 Structural Elements |
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374 | (1) |
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18.3.3.1 The Socio-Technical Core |
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374 | (2) |
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376 | (1) |
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18.3.3.3 The Macro-Context |
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377 | (1) |
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18.3.4 The Temporal Perspective |
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377 | (1) |
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18.3.5 Summary of the Main Concepts of the Model |
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378 | (1) |
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18.4 Transdisciplinary Research with the Mikropolis Model |
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378 | (5) |
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18.4.1 Previous Research with the Mikropolis Model |
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379 | (1) |
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18.4.2 Exemplary Case Study |
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380 | (2) |
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18.4.3 Discussion of the Case Study |
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382 | (1) |
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18.5 Present and Future Research |
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383 | (1) |
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384 | (1) |
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384 | (3) |
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19 Inquiring Systems: Theoretical Foundations for Current and Future Information Systems |
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387 | (10) |
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388 | (1) |
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19.2 The Impact of Inquiring Systems on Contemporary Information Systems |
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388 | (7) |
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19.2.1 The Liebnizian Inquirer |
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389 | (1) |
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19.2.2 The Lockean Inquirer |
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390 | (1) |
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19.2.3 The Kantian Inquirer |
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390 | (1) |
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19.2.4 The Hegelian Inquirer |
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391 | (1) |
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19.2.5 The Singerian Inquirer |
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392 | (3) |
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19.3 Conclusion and Future Research |
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395 | (1) |
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395 | (2) |
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20 Information Systems Deployment as an Activity System |
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397 | (16) |
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398 | (1) |
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20.2 Cultural Historical Activity Theory (CHAT) |
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399 | (4) |
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20.2.1 Developmental Work Research (DWR) |
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401 | (2) |
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20.3 How to Use DWR in IS Research |
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403 | (4) |
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20.4 DWR in Relation to Other Methodologies Used in IS Research |
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407 | (1) |
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20.5 Conclusion and Future Research |
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408 | (1) |
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409 | (4) |
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21 The Work System Method as an Approach for Teaching and Researching Information Systems |
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413 | (12) |
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414 | (1) |
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21.2 Introduction to the Work System Method and Related Current Research |
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414 | (3) |
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21.3 Discussion, WSM Evaluation, and Extensions of WSM Research |
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417 | (4) |
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21.4 Conclusion and Possible Future Research on WSM Applied to IS Education and IS Development |
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421 | (1) |
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422 | (3) |
About the Contributors (Volume 2) |
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425 | (10) |
Index |
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435 | |