Preface |
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xi | |
About the Authors |
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xiii | |
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1 The Emergence of Kansei Engineering |
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1 | (10) |
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1.1 Developing a Product That is Valuable for Consumers |
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1 | (1) |
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1.2 The Emergence of Kansei Engineering |
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2 | (2) |
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4 | (1) |
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1.4 Kansei is Something Comprehensive |
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5 | (2) |
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1.5 Good Product Evokes Humans' Kansei |
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7 | (1) |
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1.6 Corresponding Development and Sales in Kansei |
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8 | (3) |
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2 Kansei Engineering Case Study |
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11 | (12) |
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2.1 Cars and Kansei Engineering |
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11 | (2) |
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2.2 Brassieres and Kansei Engineering |
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13 | (2) |
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2.3 Housing and Kansei Engineering |
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15 | (4) |
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2.4 Kansei Engineering of Word Sound Image |
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19 | (4) |
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3 Types of Kansei Engineering Technique |
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23 | (26) |
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3.1 Kansei Engineering Type I |
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23 | (8) |
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23 | (1) |
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3.1.1.1 Step 1: Identification of Target |
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23 | (1) |
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3.1.1.2 Step 2: Determination of Product Concept |
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23 | (1) |
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3.1.1.3 Step 3: Breaking Down the Product Concept |
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24 | (2) |
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3.1.1.4 Step 4: Deployment to Physical Design Characteristics |
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26 | (1) |
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3.1.1.5 Step 5: Translation to Technical Specifications |
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27 | (1) |
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3.1.2 Application in Passenger Car Design |
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27 | (3) |
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3.1.3 Application in Brassiere Development |
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30 | (1) |
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3.2 Kansei Engineering Type II |
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31 | (6) |
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3.2.1 Overview of Type II |
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31 | (3) |
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3.2.2 Application of Type II |
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34 | (2) |
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3.2.3 Consumer Decision-Making System and Designer Support System |
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36 | (1) |
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3.3 Kansei Engineering Type III |
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37 | (12) |
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3.3.1 Hardware That Generates Sound |
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37 | (1) |
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3.3.2 Survey on Word's Semantic Differential |
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38 | (6) |
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3.3.3 Word Sound Image Diagnostic System |
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44 | (5) |
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4 Kansei Engineering Procedures: Kansei Engineering Type II |
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49 | (36) |
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4.1 Selecting Survey Target |
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49 | (3) |
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4.2 Extracting Low-Level Kansei Words |
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52 | (2) |
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4.3 Construction of Semantic Differential Scale (Part 1) |
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54 | (1) |
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4.4 Primary Evaluation Experiment |
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55 | (2) |
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4.5 Factor Analysis of Kansei Words |
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57 | (2) |
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4.6 Extracting High-Level Kansei Words |
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59 | (2) |
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4.7 Configuration of SD Scale (Part 2) |
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61 | (2) |
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4.8 Secondary Evaluation Experiment |
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63 | (1) |
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4.9 Preparation of Evaluation Samples |
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64 | (1) |
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4.10 Extracting Item/Category |
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65 | (3) |
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4.11 Statistical Analysis |
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68 | (10) |
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4.11.1 Factor Analysis of Kansei Words |
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68 | (1) |
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4.11.2 Analysis of SD Evaluation |
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68 | (1) |
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4.11.3 Multivariate Analysis |
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69 | (1) |
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4.11.4 How to Utilize Quantification Theory Type I |
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70 | (8) |
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4.12 Creation of Databases |
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78 | (2) |
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4.12.1 Kansei Words Database |
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78 | (1) |
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4.12.2 Design Elements Database |
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78 | (1) |
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79 | (1) |
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4.13 Artificial Intelligence (AI) Prototyping |
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80 | (1) |
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4.14 Establishing an AI System |
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80 | (5) |
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5 Kansei Engineering Type II Application Cases |
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85 | (12) |
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85 | (3) |
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88 | (1) |
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5.3 Entrance Door Kansei Engineering System |
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89 | (3) |
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5.4 Kansei Engineering System for Car Interior |
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92 | (5) |
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6 Hybrid Kansei Engineering |
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97 | (10) |
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6.1 Forward Kansei Engineering and Backward Kansei Engineering |
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97 | (2) |
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6.1.1 Forward Kansei Engineering |
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97 | (1) |
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6.1.1.1 Consumer Product Selection |
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97 | (1) |
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6.1.1.2 Designer Product Development |
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97 | (1) |
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6.1.2 Backward Kansei Engineering |
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98 | (1) |
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6.2 Hybrid Kansei Engineering |
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99 | (1) |
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6.3 Backward Kansei Engineering with Template |
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100 | (7) |
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6.3.1 Image Recognition Procedure |
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101 | (1) |
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6.3.2 Backward Kansei Engineering System |
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102 | (1) |
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6.3.3 Actual Example of the Recognition Result |
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103 | (1) |
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6.3.4 The Future of Hybrid Kansei Engineering |
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104 | (3) |
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7 Virtual Kansei Engineering: Kansei Engineering Type IV |
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107 | (8) |
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7.1 What is Virtual Reality? |
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107 | (1) |
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7.2 Virtual Kansei Engineering |
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108 | (1) |
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7.3 Custom Kitchen Kansei Engineering |
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109 | (1) |
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7.3.1 Computer Memory Content |
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109 | (1) |
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7.3.2 Selecting Kitchen Style |
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109 | (1) |
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110 | (1) |
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7.4 The Evolution of Virtual Kansei Engineering |
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110 | (5) |
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7.4.1 Fields Where Trial Products are Either Expensive or Require a Long Design Time |
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111 | (1) |
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7.4.2 Customer Decision-Making |
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111 | (1) |
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7.4.3 Education and Training |
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112 | (3) |
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8 Kansei Quality Management |
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115 | (20) |
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8.1 What is Kansei Quality Management? |
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115 | (1) |
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8.2 What are the Aims of QC and TQC? |
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116 | (2) |
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8.3 Kansei Quality Management Thinking |
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118 | (1) |
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8.4 Kansei Quality Management Case Studies |
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119 | (16) |
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8.4.1 Kansei Quality Management for Restaurants |
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119 | (2) |
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8.4.2 Quality Table for Hotels |
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121 | (2) |
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8.4.3 Kansei at Ladies' Wear Department |
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123 | (2) |
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8.4.4 Cash Register Work at Supermarket |
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125 | (10) |
Index |
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135 | |