Online Resources |
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ix | |
Author Biographies |
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xi | |
Preface |
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xiii | |
Acknowledgements |
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xvii | |
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1 Intel cultural Communication in a Global Community I Introduction |
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2 | (23) |
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Origins of Intercultural Communication Study |
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2 | (3) |
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Contributors to Cultural Diversity |
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5 | (9) |
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Challenges from Cultural Diversity |
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14 | (3) |
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Necessity and Benefits of Intercultural Communication |
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17 | (3) |
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20 | (1) |
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Case Study: Intercultural Communication during a Pandemic |
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20 | (5) |
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25 | (24) |
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26 | (1) |
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Definitions, Components and Characteristics of Culture |
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26 | (12) |
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38 | (4) |
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Discursive Construction of Culture and Identity |
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42 | (1) |
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43 | (1) |
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Case Study: Food Culture in Slovenia |
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44 | (5) |
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3 Communication and Culture |
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49 | (24) |
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50 | (1) |
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The Multifaceted Nature of Communication |
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50 | (3) |
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Components and Characteristics of Communication |
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53 | (5) |
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58 | (7) |
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Influence of Culture on Communication |
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65 | (2) |
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67 | (1) |
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Case Study: Celebrity Endorsement in Advertising |
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67 | (6) |
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4 Perception and Categorization |
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73 | (24) |
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74 | (1) |
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Stages of the Perception Process |
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74 | (7) |
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Social Categorization and Intercultural Communication |
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81 | (3) |
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The Influence of Culture on Perception |
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84 | (8) |
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92 | (1) |
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Case Study: Communicating Beauty through Barbie Dolls |
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92 | (5) |
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5 Value Orientations and Behaviour |
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97 | (24) |
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98 | (1) |
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Kluckhohn and Strodtbeck's Value Orientations |
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98 | (8) |
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Schwartz's Theory of Basic Values |
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106 | (4) |
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Intercultural Communication Ethics |
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110 | (5) |
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115 | (1) |
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Case Study: Values and Environmental Behaviours |
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115 | (6) |
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6 Identities and Subgroups |
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121 | (22) |
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122 | (1) |
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Defining Identities at Individual and Social Levels |
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122 | (5) |
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Identity Development and Identity Negotiation |
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127 | (2) |
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129 | (7) |
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Identities and Intercultural Communication |
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136 | (3) |
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139 | (1) |
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Case Study: The Veil for Muslim Women |
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140 | (3) |
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7 Verbal Communication and Culture |
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143 | (24) |
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144 | (1) |
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Components and Characteristics of Verbal Codes |
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144 | (4) |
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Language, Thoughts and Behaviour |
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148 | (4) |
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Cultural Variations in Verbal Communication |
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152 | (6) |
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158 | (3) |
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161 | (1) |
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Case Study: Culture Jamming and Memes |
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161 | (6) |
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8 Nonverbal Communication and Culture |
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167 | (22) |
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168 | (1) |
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Characteristics and Functions of Nonverbal Communication |
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168 | (6) |
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Types of Nonverbal Communication |
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174 | (7) |
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Influence of Culture on Nonverbal Communication |
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181 | (3) |
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184 | |
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12 | (173) |
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Zodiac Signs in Chinese Culture |
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185 | (4) |
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189 | (26) |
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190 | (1) |
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Workforce Diversity and Business Communication |
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191 | (4) |
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Cultural Dimensions and Management |
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195 | (6) |
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Culture and Conflict Management in Workplaces |
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201 | (6) |
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Managing Workplace Diversity |
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207 | (2) |
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209 | (2) |
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Case Study: Japanese Business Culture |
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211 | (4) |
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10 Immigration and Acculturation |
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215 | (24) |
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216 | (1) |
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Immigration and Cultural Diversity |
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216 | (6) |
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Culture Shock and Acculturation |
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222 | (7) |
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Strategies of Cross-Cultural Adaptation |
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229 | (4) |
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233 | (1) |
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Case Study: Refugees in Europe |
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234 | (5) |
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11 Intercultural and Intergroup Relations |
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239 | (22) |
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240 | (1) |
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Dimensions and Characteristics of Human Relationships |
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240 | (6) |
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Conditions and Stages of Relationship Development |
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246 | (2) |
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Culture and Human Relationship Development |
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248 | (9) |
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257 | (1) |
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Case Study: Marry Me, Marry My Family |
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257 | (4) |
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12 Media and Cultural Change |
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261 | (22) |
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262 | (1) |
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Communication Technology and Media in the Digital Age |
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262 | (4) |
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Media Ownership and Content |
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266 | (4) |
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Media Construction of Social Reality and Media Effects |
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270 | (5) |
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Media and Cultural Change |
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275 | (2) |
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277 | (1) |
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Case Study: Social Media and Fake News |
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278 | (5) |
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13 Intercultural Competence in a Global Community |
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283 | (26) |
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284 | (1) |
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Dialectics of Homogenization and Fragmentation |
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285 | (5) |
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Diffusion, Convergence and Hybridization |
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290 | (7) |
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Developing Intercultural Communication Competence |
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297 | (6) |
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303 | (1) |
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Case Study: Chinatown as a Transnational Space |
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304 | (5) |
Glossary |
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309 | (8) |
References |
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317 | (18) |
Index |
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335 | |