List of Figures |
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ix | |
List of Tables |
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xi | |
Foreword |
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xiii | |
Acknowledgement |
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xv | |
1 Introduction |
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1 | (8) |
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1.1 Introduction to the Book |
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1 | (1) |
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1.2 The Main Areas and Themes Covered in the Book |
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1 | (6) |
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7 | (2) |
2 Surveying Existing Buildings |
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9 | (16) |
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9 | (1) |
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2.2 A Background to Conducting Building Surveys |
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10 | (1) |
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2.3 The Process of Undertaking Building Survey |
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11 | (6) |
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2.4 Challenges and Obstacles When Undertaking Building Surveys |
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17 | (2) |
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2.5 The Importance of Building Investigations |
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19 | (2) |
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2.6 Managing the Remedial Work Process |
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21 | (2) |
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23 | (2) |
3 Common Maintenance Issues and Managing Defects |
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25 | (18) |
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25 | (1) |
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3.2 Exploring the Pathology of Building Maintenance Issues |
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26 | (1) |
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3.3 Context to the Discussion on Building Defects |
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27 | (4) |
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3.4 The Importance of Understanding the Nature and Effect of Agents That Can Lead to Building Defects |
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31 | (2) |
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3.5 Dilemmas Associated with Repair or Renewal Decisions |
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33 | (2) |
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3.6 Managing the Remedial Works Process to Address Maintenance Issues and Defects |
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35 | (2) |
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3.7 Measures to Mitigate and Prevent Defects |
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37 | (2) |
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39 | (2) |
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41 | (2) |
4 Maintenance Management and Performance Measurement as Part of Private Financing Initiative (PFI) Schemes |
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43 | (44) |
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43 | (1) |
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4.2 Definitions and Concepts of Facilities Management |
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44 | (1) |
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4.3 Background to the Discussion on Performance Measurement (PM) of Facilities Management and Maintenance in the Healthcare Sector |
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45 | (8) |
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4.4 The Advantages and Disadvantages of PFI Ventures in a Facilities Management Context |
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53 | (1) |
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4.5 Quality Improvements in Maintenance Management Brought about through Performance Measurement |
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53 | (2) |
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4.6 Financial and Non-financial Measurements |
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55 | (1) |
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4.7 Performance Management |
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56 | (1) |
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4.8 The Challenges for Performance Measurement |
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56 | (3) |
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4.9 Payment Mechanisms as Part of PFI Contracts |
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59 | (1) |
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4.10 Performance Monitoring Tools |
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60 | (8) |
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4.11 The Importance of the Helpdesk for the Success of Maintenance and Facilities Management Services in PFI Initiatives |
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68 | (1) |
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4.12 The Performance Monitoring Process |
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68 | (4) |
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4.13 Key Issues Arising for Performance Management as Part of a Maintenance Management and FM Tool on PFI Schemes |
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72 | (1) |
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4.14 Conclusions and Reflections |
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72 | (1) |
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73 | (1) |
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73 | (7) |
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80 | (7) |
5 Procurement and Contracting for Maintenance and Refurbishment Works |
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87 | (36) |
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87 | (1) |
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5.2 Rationale for Procurement of Maintenance Interventions |
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87 | (1) |
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5.3 The Procurement Process |
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88 | (2) |
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90 | (2) |
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92 | (1) |
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93 | (1) |
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94 | (15) |
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5.7.1 Categorisation of Procurement Routes and Pricing Mechanisms |
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94 | (3) |
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97 | (3) |
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100 | (9) |
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5.8 Contract Arrangements |
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109 | (11) |
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5.8.1 The Joint Contracts Tribunal (JCT) Suite of Contracts |
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110 | (1) |
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5.8.2 The New Engineering Contract (NEC) Suite of Contracts |
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111 | (4) |
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5.8.3 The ACA PPC 2000 Form of Contract |
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115 | (5) |
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120 | (1) |
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120 | (3) |
6 Financial Management: Capital Costs |
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123 | (38) |
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123 | (1) |
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6.2 Project Appraisal and Developing the Business Case |
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124 | (3) |
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126 | (1) |
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6.3 Order of Cost Estimate |
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127 | (10) |
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6.3.1 Developing the Order of Cost Estimate |
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127 | (2) |
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6.3.2 Developing the Order of Cost Estimate Using the Functional Unit Method |
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129 | (1) |
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6.3.3 Developing the Order of Cost Estimate Using the Floor Area Method |
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130 | (4) |
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6.3.4 Developing the Order of Cost Estimate Using the Elemental Method |
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134 | (3) |
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137 | (21) |
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6.4.1 Preparing the Cost Plan |
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140 | (7) |
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147 | (8) |
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155 | (2) |
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157 | (1) |
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158 | (1) |
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159 | (2) |
7 Financial Management: Life Cycle Costing |
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161 | (40) |
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161 | (1) |
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7.2 Forecasting Financial Impacts of Building Maintenance |
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162 | (3) |
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7.3 Defining Life Cycle Costing |
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165 | (2) |
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7.4 Challenges Associated with Life Cycle Prediction |
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167 | (3) |
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170 | (1) |
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7.5 Undertaking Life Cycle Costing |
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170 | (24) |
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7.5.1 Time Value of Money |
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170 | (11) |
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7.5.2 Determining the Time Period of Appraisal |
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181 | (4) |
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7.5.3 Component Life Considerations |
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185 | (1) |
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7.5.4 Discount Rate, Interest Rate and Inflation |
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186 | (3) |
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7.5.5 Building In-Use Considerations |
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189 | (1) |
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7.5.6 Life Cycle Costing - Applications through the Building Life Cycle |
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190 | (1) |
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7.5.7 Developing a Life Cycle Cost Plan |
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191 | (3) |
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7.6 Example Life Cycle Cost Models |
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194 | (3) |
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197 | (1) |
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198 | (3) |
8 Sustainable Maintenance Management |
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201 | (16) |
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201 | (1) |
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8.2 Sustainable Maintenance Management |
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201 | (2) |
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203 | (1) |
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204 | (3) |
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207 | (3) |
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210 | (2) |
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8.7 Corporate Social Responsibility |
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212 | (2) |
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8.8 Sustainable Development Goals |
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214 | (2) |
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216 | (1) |
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216 | (1) |
9 Risk Management |
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217 | (26) |
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217 | (1) |
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217 | (2) |
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219 | (1) |
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9.4 Risk in the Built Environment |
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220 | (4) |
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9.5 Risk in Asset Management and Maintenance |
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224 | (1) |
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9.6 What Is Risk Management? |
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224 | (4) |
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9.7 The Nature of Risk Management |
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228 | (1) |
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9.8 Risk Management in Asset Management and Maintenance |
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228 | (4) |
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9.9 How Is Risk Classified? |
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232 | (1) |
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9.10 Risk Events in Building Maintenance and Asset Management |
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233 | (2) |
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9.11 The Consequences of Risk Events |
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235 | (2) |
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9.12 Proactive and Reactive Risk Management |
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237 | (1) |
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238 | (1) |
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9.14 Why Risk Events Still Happen |
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239 | (1) |
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240 | (1) |
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240 | (3) |
10 Managing the Maintenance Process |
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243 | (14) |
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243 | (1) |
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10.2 How to Manage Building Maintenance |
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243 | (1) |
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10.3 Planning for Building Maintenance |
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244 | (1) |
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10.4 Proactive Maintenance |
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244 | (1) |
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10.5 Reactive Maintenance |
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245 | (1) |
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10.6 Maintenance Schedules and Budgets |
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246 | (1) |
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10.7 The Importance of a Programme |
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246 | (2) |
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10.8 Site and Task Constraints |
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248 | (1) |
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10.9 Health and Safety of Building Maintenance |
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249 | (1) |
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10.9.1 Having Thorough Supply Chain Selection Methods in Place |
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250 | (1) |
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10.9.2 Operating a Permit to Work System |
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250 | (1) |
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10.9.3 Ensuring Inspections Are Carried Out for All Required Works |
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250 | (1) |
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10.9.4 Ensuring the Risks Are Fully Understood |
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250 | (1) |
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10.9.5 Being Up-to-Date with the Latest Guidance and Legislation |
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250 | (1) |
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10.9.6 Having an Up to Date Training Matrix |
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251 | (1) |
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10.10 Common Difficulties Encountered during Maintenance Works |
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251 | (1) |
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252 | (1) |
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10.12 Operation and Maintenance Manuals |
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253 | (1) |
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10.13 Building Information Modelling |
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254 | (1) |
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255 | (2) |
11 Conclusion |
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257 | (4) |
About the Authors |
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261 | (2) |
Index |
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263 | |