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E-grāmata: Intuitive Interaction: Research and Application [Taylor & Francis e-book]

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  • Formāts: 232 pages, 10 Tables, black and white; 27 Illustrations, black and white
  • Izdošanas datums: 03-Jul-2018
  • Izdevniecība: CRC Press
  • ISBN-13: 9781315167145
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Intuitive Interaction: Research and ApplicationPalielināt
  • Formāts: 232 pages, 10 Tables, black and white; 27 Illustrations, black and white
  • Izdošanas datums: 03-Jul-2018
  • Izdevniecība: CRC Press
  • ISBN-13: 9781315167145
Citas grāmatas par šo tēmu:
Taylor & Francis e-booksMore info about Taylor & Francis e-books
Rokasgrāmatas mājas lapa: https://www.taylorfrancis.com/books/9781315167145
This book explores recent research in intuitive interaction worldwide by a range of leading academics and practitioners in the field. It builds on past work as it ventures into new areas, such as how users perceive intuitiveness of an interface, how people experience intuitive interaction subjectively, and how we can use such understanding to design more engaging experiences. The book addresses how intuitive interaction is understood in different academic disciplines and how it has been researched in various parts of the world over the last 18 years. It covers how intuitive interaction can be applied in different contexts, like large scale urban installations, the developing world, in older populations, and in various industry applications.

Features:













Presents varied approaches to intuitive interaction research and application

Illustrates how to understand and apply intuitive interaction to interfaces Provides a mix of academic and industry perspectives Explores a variety of contexts for application of intuitive interaction Encompasses design, IT, business, and psychological approaches
Preface ix
Acknowledgments xi
Editor xiii
Contributors xv
Part I: Intuitive Interaction Theory and Context
Chapter 1 Intuitive Interaction: An Overview
3(16)
Alethea Blackler
1.1 Introduction
3(1)
1.2 History of Intuitive Interaction Research
4(2)
1.2.1 Early Empirical Work
4(1)
1.2.2 Image Schemas
5(1)
1.3 Expansion of Intuitive Interaction Research Domains
6(3)
1.3.1 Age
6(1)
1.3.2 Further Work with Image Schemas
7(1)
1.3.3 Summary
8(1)
1.4 Book
Chapters
9(3)
1.4.1 Part I: Intuitive Interaction Theory and Context
9(1)
1.4.2 Part II: Research and Findings in Intuitive Interaction
10(1)
1.4.3 Part III: Applying Intuitive Interaction
11(1)
1.5 Contributions of This Book
12(2)
1.5.1 Models, Frameworks, and Toolkits
12(1)
1.5.2 Emerging Concepts and Future Work in Intuitive Interaction
13(1)
1.6 Conclusion
14(1)
References
15(4)
Chapter 2 Perspectives on the Nature of Intuitive Interaction
19(22)
Alethea Blackler
Shital Desai
Mitchell McEwan
Vesna Popovic
Sarah Diefenbach
2.1 Introduction
19(1)
2.2 Early Theory Making in Intuitive Interaction Research
20(3)
2.3 Expansion of Intuitive Interaction Applications
23(3)
2.4 Subjective Perspectives on Intuitive Interaction
26(2)
2.5 Enhanced Framework for Intuitive Interaction (EFII)
28(3)
2.6 Discussion
31(4)
2.6.1 Tangible, Embedded, and Embodied Interfaces
31(1)
2.6.2 Naturally Mapped Control Interfaces
32(1)
2.6.3 Discoverability, Transparency, and Magic
32(1)
2.6.4 Transfer Distance
33(1)
2.6.5 Ubiquity
34(1)
2.6.6 Summary
35(1)
2.7 Conclusion
35(1)
References
36(5)
Chapter 3 Cognitively Describing Intuitive Interactions
41(24)
Mary L. Still
Jeremiah D. Still
3.1 Introduction
41(2)
3.2 Cognitive Processes That Support Intuitive Interactions
43(4)
3.2.1 Implicit Learning
43(1)
3.2.2 Mental Representation and Familiarity
44(1)
3.2.3 Knowledge Transfer
45(1)
3.2.4 Automaticity
46(1)
3.3 Using Cognitive Principles to Inform Design
47(1)
3.4 Considering Intuitive Interaction Level When Selecting Assessment Methods
48(4)
3.4.1 Affordances
49(1)
3.4.2 Conventions
49(1)
3.4.3 Biases
50(1)
3.4.4 Implications of Previous Experiments
51(1)
3.5 Considering the Phenomena Measured When Selecting Assessment Methods
52(4)
3.6 Discussion
56(2)
3.7 Conclusion
58(1)
References
58(7)
Part II: Research and Findings in Intuitive Interaction
Chapter 4 Research Methods for Intuitive Interaction
65(24)
Alethea Blackler
Vesna Popovic
Shital Desai
4.1 Introduction
65(2)
4.2 Observation Approach
67(1)
4.2.1 Mediating Interfaces and Products
67(1)
4.2.2 Tasks
68(1)
4.3 Relevant Measures for Intuitive Interaction
68(8)
4.3.1 Measuring Familiarity
69(1)
4.3.2 Objective Measures
70(1)
4.3.2.1 Coding for Intuitive Interaction
72(2)
4.3.3 Subjective Measures of Intuitive Interaction
74(1)
4.3.4 Objective versus Subjective Measures
75(1)
4.4 Other Data Collection Methods
76(3)
4.4.1 Verbal Protocols
76(2)
4.4.2 Diaries
78(1)
4.4.3 Retrospective Interviews
78(1)
4.4.4 Surveys and Questionnaires
79(1)
4.5 Commercial Applications
79(1)
4.6 Intuitive Interaction Research Methods Toolkit
80(4)
4.7 Conclusion
84(1)
References
84(5)
Chapter 5 Lessons on Intuitive Usage from Everyday Technology Interactions among Younger and Older People
89(24)
Marita A. O'Brien
5.1 Introduction
89(2)
5.2 Naturalistic Technology Use
91(4)
5.2.1 Method
91(1)
5.2.2 Results
92(1)
5.2.2.1 Role of Prior Experience
92(1)
5.2.2.2 Role of Functional Knowledge
93(1)
5.2.2.3 Role of Metacognitive Knowledge
94(1)
5.3 Laboratory Examination of Classic Technology Use
95(11)
5.3.1 Method
96(2)
5.3.2 Results
98(1)
5.3.2.1 Prior Knowledge Used
99(1)
5.3.2.2 Subjective Perceptions of Performance
102(1)
5.3.2.3 Objective Results for High Familiarity Tasks
102(1)
5.3.2.4 Age Differences in Less Familiar Tasks
103(1)
5.3.2.5 Experience Differences in Less Familiar Tasks
105(1)
5.4 Discussion and Design Implications
106(2)
5.5 Conclusion
108(1)
Acknowledgments
108(1)
References
109(4)
Chapter 6 Adaptable Interface Framework for Intuitively Learnable Product Interfaces for People with Diverse Capabilities
113(16)
Gudur Raghavendra Reddy
Alethea Blackler
Vesna Popovic
6.1 Introduction
113(1)
6.2 Background Literature
114(3)
6.2.1 Technology Familiarity, Intuitive Interaction, and Aging
114(1)
6.2.2 Adaptive and Adaptable Interfaces
115(2)
6.3 Summary of Research Outcomes
117(2)
6.4 Approaches to Intuitive Interface Design for Older People
119(4)
6.4.1 Intuitively Learnable Adaptable Interface System
120(2)
6.4.2 Implementation
122(1)
6.5 Conclusion
123(1)
Acknowledgments
123(1)
References
124(5)
Chapter 7 Development of the Technology Acceptance Intuitive Interaction Model
129(22)
Dan McAran
7.1 Introduction
129(1)
7.2 Extant Theory
130(4)
7.2.1 Technology Acceptance Model
130(1)
7.2.2 TAM Constructs
131(1)
7.2.2.1 Compatibility
131(1)
7.2.2.2 Perceived Usefulness
132(1)
7.2.2.3 Degree of Voluntary Use
132(1)
7.2.2.4 Perceived Ease of Use
133(1)
7.2.3 Intuitive Interaction Research and the PI Construct
133(1)
7.3 Evaluation of the PI Construct in the TAM Model
134(3)
7.3.1 Hypotheses
135(1)
7.3.2 Research Design
135(1)
7.3.3 Dependent Variable
136(1)
7.3.4 Quantitative Pilot Study
136(1)
7.4 Results
137(2)
7.4.1 Comparative Results of TAII and TAM
139(1)
7.5 Discussion
139(6)
7.5.1 Summary of Findings
139(1)
7.5.2 Convergence of Ease of Use and Intuitiveness
140(5)
7.6 Limitations and Future Research
145(1)
7.7 Conclusion
145(1)
References
145(6)
Chapter 8 Intuitive Interaction from an Experiential Perspective: The Intuitivity Illusion and Other Phenomena
151(22)
Stefan Tretter
Sarah Diefenbach
Daniel Ullrich
8.1 Introduction
151(1)
8.2 Intuitive Interaction from an Experiential Perspective
152(3)
8.3 Retrospective Judgments on (seemingly) Intuitive Interaction
155(3)
8.4 Exploring the Phenomenon of the Intuitivity Illusion
158(4)
8.4.1 Study Design
158(1)
8.4.2 Results
159(1)
8.4.3 Discussion
160(2)
8.4.4 Summary
162(1)
8.5 Related Phenomena and Mechanisms
162(1)
8.6 Dealing with Intuitivity Illusions: Implications for Theory and Design
163(4)
8.6.1 Theoretical Implications
163(2)
8.6.2 Implications for Design
165(2)
8.7 Conclusion
167(1)
References
168(5)
Part III: Applying Intuitive Interaction
Chapter 9 City Context, Digital Content, and the Design of Intuitive Urban Interfaces
173(22)
Luke Hespanhol
9.1 Introduction
174(1)
9.2 Related Work
175(2)
9.2.1 Digital Media and the Built Environment
175(1)
9.2.2 Intuitiveness in Public Spaces
175(2)
9.3 Considerations for the Design of Intuitive Urban Interfaces
177(2)
9.3.1 Input Mechanisms
178(1)
9.4 An Expanded Model for Intuitive Urban Interfaces
179(6)
9.4.1 Public Space Affordances and Urban Interaction Archetypes
179(1)
9.4.2 Contextual Variables and Urban Interfaces
180(1)
9.4.3 Deriving Urban Interaction Archetypes from Urban Interfaces: The Urbia Model
180(2)
9.4.4 Responsive Ambient Interfaces
182(1)
9.4.5 Allotted Interfaces
182(1)
9.4.6 Performative Interfaces
183(1)
9.4.7 Non-Applicable User Interfaces
184(1)
9.5 Discussion
185(5)
9.5.1 City Contexts: Plug-In Architecture and Plug-In Interfaces
185(1)
9.5.2 Examples of Intuitive Interaction in Urban Interfaces
185(2)
9.5.3 Appropriation of a Responsive Ambient Interface
187(1)
9.5.4 Appropriation of an Allotted Interface
188(1)
9.5.5 Appropriation of a Performative Interface
189(1)
9.6 Implications for Design
190(2)
9.6.1 Impact of False Archetypes
190(1)
9.6.2 The Impact of Context and Content
191(1)
9.7 Conclusion
192(1)
References
192(3)
Chapter 10 Designing Intuitive Products in an Agile World
195(18)
Sandrine Fischer
10.1 Introduction
195(1)
10.2 Values and Challenges in Agile Software Development
196(1)
10.3 Challenges Pertaining to Making Products Intuitive
197(3)
10.3.1 Development of Intuitive Behaviors
197(1)
10.3.2 Cautionary Principles of Intuitive Use Design
198(2)
10.4 Canvas for Developing Intuitive Products in Agile Setups
200(4)
10.4.1 Quantitative Methods toward Diagnosing User Schemata
202(2)
10.5 Sprint Demo
204(4)
10.5.1 Requirements, Prototyping, and Testing
204(2)
10.5.2 Insights and Redesign
206(1)
10.5.3 Redesign Outcomes
207(1)
10.6 Conclusion
208(1)
References
209(4)
Chapter 11 Intuitive Interaction in Industry User Research: Context Is Everything
213(14)
Jesyka M. Palmer
Temitope A. Ogunyoku
Christopher R. Hammond
11.1 Introduction
213(2)
11.2 Product and Materials
215(1)
11.3 Methodology
215(2)
11.3.1 Environmental Audit
216(1)
11.3.2 Heuristic Evaluation
216(1)
11.3.3 In-Lab Usability Testing
216(1)
11.4 Results
217(4)
11.4.1 Environmental Audits
217(2)
11.4.2 Heuristic Evaluation
219(1)
11.4.3 Usability Test
219(2)
11.5 Discussion
221(2)
11.5.1 Add Foundational User Research Prior to Evaluation
221(1)
11.5.2 Localize Heuristics and Consider Heuristic Evaluation User Tests
222(1)
11.5.3 Adapt Usability Tests to Reduce Participant Bias
223(1)
11.6 Limitations
223(1)
11.7 Conclusion
224(1)
Acknowledgments
224(1)
References
224(3)
Index 227
Professor Alethea Blackler (PhD) is a Professor of Industrial Design and Associate Director of QUT Design Lab at Queensland University of Technology, Brisbane, Australia. Her principle area of research interest is intuitive interaction, in which she is one of the world leaders. She pioneered the first empirical work in the field, and has published extensively on intuitive interaction. She has led a prestigious Australian Research Council Discovery project on Facilitating Intuitive Interaction for Older People. As a passionate advocate for users of all types of products, interfaces and systems, she is continuing work on developing design methodology for intuitive interaction as well as applying intuitive interaction into other areas, such as video gaming, children, navigation and expertise. She has been invited to give presentations internationally and is the recipient of several awards (a.blackler@qut.edu.au).
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