| Introduction |
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1 | (1) |
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1 | (1) |
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Conventions Used in This Book |
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2 | (1) |
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2 | (1) |
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How This Book Is Organised |
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2 | (2) |
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Book I: Plotting a Course: Your Job and Career Plans |
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3 | (1) |
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Book II: Showcasing Yourself with a StandOut CV |
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3 | (1) |
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Book III: Succeeding at Interviews |
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3 | (1) |
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Book IV: Delivering Perfect Presentations |
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3 | (1) |
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4 | (1) |
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4 | (3) |
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Book I: Plotting a Course: Your Job and Career Plans |
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7 | (72) |
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Assessing Career and Work |
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9 | (18) |
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Assessing Your Attitudes to Work |
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10 | (2) |
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Playing your part in different work roles |
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10 | (1) |
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Balancing your different roles |
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10 | (2) |
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Setting Your Work in Context |
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12 | (4) |
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Making a conscious choice |
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13 | (1) |
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13 | (2) |
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Making adjustments at work |
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15 | (1) |
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Improving Your Current Job |
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16 | (3) |
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17 | (2) |
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Dealing with negative situations |
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19 | (1) |
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19 | (3) |
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Knowing your job search goal |
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20 | (1) |
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21 | (1) |
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22 | (1) |
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Getting Recognition for Your Work |
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22 | (2) |
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22 | (2) |
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Promoting your personal brand |
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24 | (1) |
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24 | (3) |
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27 | (14) |
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Driving Forward in Your Life |
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27 | (3) |
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Rising through Maslow's hierarchy of needs |
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28 | (1) |
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Greeting the world with grace |
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29 | (1) |
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30 | (7) |
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31 | (5) |
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Recognising the importance of achievement |
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36 | (1) |
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Going for the next promotion |
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36 | (1) |
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Overcoming Procrastination |
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37 | (4) |
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38 | (1) |
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Biting off smaller chunks |
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39 | (2) |
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Demonstrating Confidence in the Workplace |
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41 | (20) |
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Developing Confidence in Your Professional Life |
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41 | (5) |
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Defining your professional identity |
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42 | (2) |
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Uncovering what you want to do |
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44 | (1) |
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Finding value in what you do |
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45 | (1) |
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46 | (1) |
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Showing Confidence in Specific Work Situations |
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47 | (3) |
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Demonstrating power and presence in meetings |
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47 | (1) |
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Rejecting manipulation and bullying |
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48 | (2) |
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50 | (6) |
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51 | (2) |
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Getting your boss to keep her promises |
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53 | (2) |
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Telling your boss she's wrong |
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55 | (1) |
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Casting Off Your Cloak of Invisibility |
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56 | (1) |
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Dealing Confidently with Corporate Change |
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57 | (4) |
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Getting through rejection |
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58 | (1) |
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Taming the threat of redundancy |
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59 | (2) |
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Asking Yourself the Right Questions |
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61 | (18) |
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Before You Begin: Question-asking Tips and Strategies |
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62 | (2) |
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Cleaning up your language |
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62 | (1) |
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63 | (1) |
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64 | (1) |
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Make positive statements the norm |
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64 | (1) |
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Figuring Out What You Want |
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64 | (2) |
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64 | (2) |
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What will that do for me? |
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66 | (1) |
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66 | (2) |
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Challenging Limiting Beliefs |
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68 | (1) |
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Finding the Right Lever for Change |
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69 | (8) |
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70 | (1) |
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70 | (2) |
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72 | (1) |
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73 | (2) |
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75 | (1) |
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76 | (1) |
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Checking in with Yourself |
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77 | (2) |
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Book II: Showcasing Yourself with a StandOut CV |
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79 | (174) |
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CVs and the Changing World of Recruitment |
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81 | (18) |
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Unintended Consequences from a Seismic Shift in CVs |
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82 | (2) |
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Hooray! The Return of the Handsome CV |
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84 | (2) |
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84 | (1) |
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Goodbye plain text, farewell scanning |
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84 | (1) |
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85 | (1) |
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85 | (1) |
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Online Screening Comes of Age |
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86 | (7) |
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Sample components of online screening |
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88 | (1) |
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89 | (1) |
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Level playing field for salaries |
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90 | (1) |
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90 | (2) |
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Your rights in background checks |
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92 | (1) |
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Watch your back in screening rejection |
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92 | (1) |
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Can your CV be turned away? |
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93 | (1) |
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More Big Changes on the Workplace Horizon |
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93 | (4) |
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94 | (1) |
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Company Web career portals |
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94 | (1) |
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Employee referral programmes |
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94 | (1) |
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94 | (1) |
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95 | (1) |
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95 | (1) |
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96 | (1) |
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But don't throw out your paper CV |
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96 | (1) |
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Really, Must You Have a CV? |
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97 | (2) |
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Getting Your CV Out There |
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99 | (28) |
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Marketing Your CV in Ten Steps |
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99 | (6) |
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Step 1: Target your job market |
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100 | (1) |
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Step 2: Make a master list of job leads |
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100 | (1) |
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Step 3: Take care of housekeeping chores |
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101 | (1) |
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102 | (1) |
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Step 5: Draft back-up self-marketing CV content |
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103 | (1) |
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Step 6: Draft your cover letters and cover notes |
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103 | (1) |
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Step 7: Review today's submission technology |
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103 | (1) |
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Step 8: Save your CVs and cover letters in useful formats |
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103 | (1) |
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Step 9: Determine your online CV strategy |
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104 | (1) |
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Step 10: Keep track of your progress |
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104 | (1) |
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Sending Your CV the Right Way to the Right Places |
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105 | (6) |
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The good and bad of big online job sites |
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105 | (1) |
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Specialist Web sites: Why smaller may be better |
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106 | (1) |
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Hail the corporate Web site |
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107 | (3) |
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Use paper CVs to rescue your career |
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110 | (1) |
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Taking Online Issues into Account |
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111 | (11) |
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Respecting the difference between CV posting and CV blasting |
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112 | (2) |
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Realising that CVs live forever |
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114 | (2) |
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CV confidential: Protect your privacy |
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116 | (3) |
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Targeting the best lists for your e-mail CV campaign |
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119 | (3) |
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Branching Out to Make Use of All Your Job-Finding Options |
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122 | (3) |
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Seeking endorsement through employee referral programmes |
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122 | (1) |
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Shape of things to come? Taking a dip in talent pool programmes |
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123 | (1) |
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Asking job agents to stand guard |
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124 | (1) |
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Following-Up - an Act of Job Finding |
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125 | (2) |
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Reaching out when you don't `have mail' |
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125 | (1) |
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Beating that frustrating voicemail |
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126 | (1) |
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Choosing the Right Format |
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127 | (34) |
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127 | (2) |
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Reverse Chronological Format |
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129 | (3) |
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129 | (2) |
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Who should use this format and who should think twice |
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131 | (1) |
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131 | (1) |
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132 | (2) |
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132 | (2) |
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Who should use this format and who should think twice |
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134 | (1) |
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134 | (1) |
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134 | (2) |
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136 | (1) |
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Who should use this format and who should think twice |
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136 | (1) |
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136 | (1) |
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136 | (3) |
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138 | (1) |
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Who should use this format and who should think twice |
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138 | (1) |
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139 | (1) |
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139 | (2) |
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139 | (1) |
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Who should use this format and who should think twice |
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139 | (2) |
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141 | (1) |
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141 | (2) |
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143 | (1) |
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Who should use this format and who should think twice |
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143 | (1) |
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143 | (1) |
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143 | (2) |
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145 | (1) |
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Who should use this format and who should think twice |
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145 | (1) |
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145 | (1) |
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145 | (2) |
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146 | (1) |
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Who should use this format and who should think twice |
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146 | (1) |
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146 | (1) |
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Academic Curriculum Vitae |
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147 | (4) |
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147 | (4) |
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Who should use this format and who should think twice |
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151 | (1) |
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151 | (1) |
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International Curriculum Vitae Format |
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151 | (3) |
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151 | (3) |
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Who should use this format and who should think twice |
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154 | (1) |
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154 | (1) |
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154 | (4) |
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155 | (2) |
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157 | (1) |
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A Roundup of Other Formats and Styles |
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158 | (1) |
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158 | (1) |
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Direct letters: A CV alternative |
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159 | (1) |
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E-Mail networking newsletters: A CV supplement |
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159 | (1) |
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Choose What Works for You |
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159 | (2) |
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Contents that Make a Difference |
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161 | (22) |
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162 | (1) |
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Tailor Your CV to the Company and the Position |
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162 | (4) |
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163 | (1) |
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Finding out about the company |
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163 | (1) |
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Resources for company research |
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164 | (1) |
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Finding out about the position |
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165 | (1) |
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166 | (1) |
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167 | (1) |
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Hooks: Objective or Summary? |
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168 | (3) |
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The job objective statement |
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169 | (1) |
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The skills summary (asset statements) |
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170 | (1) |
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171 | (1) |
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172 | (1) |
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172 | (2) |
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174 | (3) |
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Competencies in the corporate arena |
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174 | (1) |
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175 | (2) |
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177 | (1) |
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178 | (1) |
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178 | (1) |
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Licences and Samples of Your Work |
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178 | (1) |
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What To Do about the Salary Question? |
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179 | (4) |
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Salary history and requirements |
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179 | (1) |
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180 | (3) |
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183 | (14) |
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StandOut Words Can Bring Good News |
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184 | (8) |
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StandOut words for administration and management |
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184 | (1) |
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StandOut words for communications and creativity |
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185 | (1) |
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StandOut words for sales and persuasion |
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186 | (1) |
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StandOut words for technical ability |
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186 | (1) |
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StandOut words for office support |
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187 | (1) |
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StandOut words for teaching |
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188 | (1) |
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StandOut words for research and analysis |
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189 | (1) |
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StandOut words for helping and caring professions |
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189 | (1) |
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StandOut words for financial management |
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190 | (1) |
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StandOut words for many skills |
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191 | (1) |
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Keywords Are Key to Finding You |
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192 | (3) |
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Keywords for administration and management |
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193 | (1) |
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193 | (1) |
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Keywords for customer service |
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194 | (1) |
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Keywords for information technology |
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194 | (1) |
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Keywords for manufacturing |
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194 | (1) |
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Keywords for human resources |
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195 | (1) |
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195 | (2) |
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Overcoming Deadly Dilemmas |
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197 | (18) |
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197 | (6) |
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Too many qualifications or ageism? |
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198 | (1) |
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Too much experience in one job |
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199 | (4) |
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Too Long Gone: For Women Only |
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203 | (5) |
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204 | (2) |
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Incorporate professional terms |
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206 | (1) |
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Use years or use dates - not both |
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207 | (1) |
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208 | (1) |
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Job Seekers with Disabilities |
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208 | (2) |
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210 | (1) |
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Resources to Solve Many Dilemmas |
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211 | (1) |
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Spin Control Is in the Details |
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212 | (3) |
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Moving from Worksheets to Your Finished CV |
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215 | (22) |
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Step 1: The Detailed Worksheets |
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216 | (1) |
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Knowing what you have to offer |
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216 | (1) |
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217 | (4) |
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219 | (2) |
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Education and Training Worksheet |
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221 | (1) |
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221 | (1) |
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222 | (2) |
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224 | (1) |
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Hobbies/Activities-to-Skills Worksheet |
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225 | (1) |
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Employability Skills Worksheet |
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226 | (1) |
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Step 2: The Summary Worksheets |
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227 | (3) |
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Step 3: Drafting Asset Statements |
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230 | (3) |
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Why you need asset statements |
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232 | (1) |
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232 | (1) |
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Aim for powerful but true statements |
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233 | (1) |
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233 | (1) |
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234 | (3) |
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234 | (1) |
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234 | (1) |
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235 | (1) |
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235 | (1) |
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235 | (1) |
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236 | (1) |
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A Sampling of StandOut CVs |
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237 | (16) |
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Book III: Succeeding at Interviews |
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253 | (166) |
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Understanding What Interviewers Want |
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255 | (12) |
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Recognising What Interviewers Are Looking For |
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255 | (1) |
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Finding Out about Key Skills and Qualities |
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256 | (4) |
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Communicating with people |
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256 | (1) |
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257 | (1) |
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257 | (1) |
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258 | (1) |
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Demonstrating drive and determination |
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258 | (1) |
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Teamworking with colleagues |
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258 | (1) |
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259 | (1) |
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Being flexible and adaptable |
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259 | (1) |
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259 | (1) |
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Being aware of the bigger picture |
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259 | (1) |
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260 | (1) |
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Gathering vital information |
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260 | (1) |
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Visiting shops and premises |
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261 | (1) |
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Preparing Answers to Common Questions |
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261 | (3) |
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Linking job adverts to key skills |
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262 | (2) |
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264 | (3) |
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Polishing Your Performance |
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267 | (14) |
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Creating the Right Impact |
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267 | (4) |
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268 | (1) |
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268 | (1) |
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Creating warmth by smiling |
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269 | (1) |
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Using intonation and inflection |
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270 | (1) |
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Speaking Out with Confidence |
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271 | (3) |
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272 | (1) |
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Breathing to improve your speaking |
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272 | (2) |
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274 | (1) |
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`Getting' the default for men |
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274 | (1) |
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Understanding the guidelines for women |
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275 | (1) |
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Looking Like You Mean Business |
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275 | (4) |
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276 | (1) |
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Making the best first impression |
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277 | (1) |
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Conveying the right attitude with your dress |
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278 | (1) |
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278 | (1) |
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Getting Off to a Great Start |
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279 | (2) |
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Preparing Great Questions |
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281 | (10) |
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Preparing the Right Questions for the Right Interview |
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281 | (5) |
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Showing enthusiasm for the job |
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283 | (1) |
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Checking out future prospects |
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284 | (2) |
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Enquiring about the culture |
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286 | (1) |
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Turning Your Questions into a Discussion |
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286 | (1) |
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Sending Follow-Up Letters |
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287 | (1) |
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Ensuring Your References Are Positive |
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288 | (3) |
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Talking about Yourself and Others |
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291 | (30) |
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Handling General Questions about Yourself |
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291 | (8) |
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292 | (1) |
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293 | (1) |
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What are your weaknesses? |
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294 | (1) |
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295 | (1) |
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What are you passionate about? |
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296 | (1) |
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What are your biggest achievements? |
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296 | (1) |
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What are you most proud of? |
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297 | (1) |
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What is your greatest failure? |
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297 | (1) |
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298 | (1) |
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299 | (1) |
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Talking about Basic Job Skills |
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299 | (7) |
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Would you say that you're reliable? |
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299 | (1) |
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What's your absenteeism/sickness record like? |
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300 | (1) |
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How would you describe your time management skills? |
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300 | (1) |
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Are you an organised person? |
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301 | (1) |
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Do you work well under pressure? |
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302 | (1) |
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Would you say that you're creative? |
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302 | (1) |
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Would you say you're good with detail? |
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303 | (1) |
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How do you respond to change? |
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303 | (1) |
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How are you with new technology? |
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304 | (1) |
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What software packages are you familiar with? |
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305 | (1) |
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How would you rate yourself as ...? |
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305 | (1) |
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Overcoming Interviewers' Common Worries |
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306 | (5) |
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What makes you lose your temper? |
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306 | (1) |
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How do you respond to authority? |
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307 | (1) |
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How do you deal with disappointment? |
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307 | (1) |
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How do you cope with job stress? |
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308 | (1) |
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What's your attitude to taking risks? |
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308 | (1) |
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Ours is a work hard, play hard culture - how do you feel about that? |
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309 | (1) |
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Tell me something interesting about yourself |
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309 | (1) |
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What would you say your Unique Selling Point is? |
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310 | (1) |
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Seeing Yourself As Others See You |
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311 | (4) |
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What would your boss say about you? |
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311 | (1) |
|
In your last appraisal, what was said about your performance? |
|
|
311 | (1) |
|
How do you think you can improve on your performance? |
|
|
312 | (1) |
|
What would your colleagues say about you? |
|
|
312 | (1) |
|
How would your team describe you? |
|
|
313 | (1) |
|
How do you think your friends would describe you? |
|
|
313 | (1) |
|
Everyone has some kind of fault - what would other people say your faults are? |
|
|
314 | (1) |
|
Discussing Your People Skills |
|
|
315 | (6) |
|
Do you prefer to work on your own or in a team? |
|
|
315 | (1) |
|
We all have a team role - what would you say your role tends to be? |
|
|
316 | (1) |
|
Do you have good presentation skills? |
|
|
317 | (1) |
|
How would you rate your customer service skills? |
|
|
318 | (1) |
|
How are you at handling conflict? |
|
|
319 | (1) |
|
We need someone who is tactful and diplomatic - how does that profile fit you? |
|
|
319 | (1) |
|
How do you take personal criticism? |
|
|
320 | (1) |
|
Getting to Grips with Questions about Your Work |
|
|
321 | (14) |
|
Responding to Questions about Your Work |
|
|
321 | (7) |
|
What does your day-to-day job involve? |
|
|
322 | (1) |
|
How did you get your last job? |
|
|
322 | (1) |
|
What do you like about your current job? |
|
|
323 | (1) |
|
What do you dislike about your work? |
|
|
324 | (1) |
|
How is your performance measured? |
|
|
324 | (1) |
|
What have you learned in each of your previous jobs? |
|
|
325 | (1) |
|
Why did you leave each previous employer? |
|
|
326 | (1) |
|
|
|
327 | (1) |
|
Sidestepping Questions about Your Current Company |
|
|
328 | (7) |
|
How would you describe your current company? |
|
|
329 | (1) |
|
How would you rate your current boss? |
|
|
330 | (1) |
|
What's your boss's biggest failing? |
|
|
330 | (1) |
|
Why do you want to leave your current company? |
|
|
331 | (1) |
|
What is your current notice period? |
|
|
331 | (1) |
|
May we approach your referees? |
|
|
332 | (3) |
|
Talking about Why You Want a New Job |
|
|
335 | (20) |
|
Answering Questions about the Employer |
|
|
335 | (6) |
|
What do you know about our company? |
|
|
336 | (1) |
|
How much do you know about this position? |
|
|
337 | (1) |
|
How would you rate our products/services/Web site? |
|
|
338 | (1) |
|
What is it that attracts you to our company? |
|
|
338 | (1) |
|
How would you rate us against our competitors? |
|
|
339 | (1) |
|
What do you think our unique selling point is? |
|
|
340 | (1) |
|
Do you have any concerns about our organisation? |
|
|
340 | (1) |
|
Answering Questions about What You're Looking For |
|
|
341 | (5) |
|
Why are you looking to leave your current company? |
|
|
341 | (1) |
|
If your current job isn't challenging you, what could you do to change it? |
|
|
342 | (1) |
|
Why do you want to work in this industry? |
|
|
342 | (1) |
|
Who else are you applying to? |
|
|
343 | (1) |
|
How does this job compare with others you're looking at? |
|
|
344 | (1) |
|
Have you received any job offers so far? |
|
|
344 | (1) |
|
How would you describe your dream job? |
|
|
345 | (1) |
|
Who would your ideal employer be? |
|
|
346 | (1) |
|
Evaluating Your Fit with the Organisation |
|
|
346 | (4) |
|
What do you think you can bring to the team? |
|
|
346 | (1) |
|
We are a diverse company - how will you cope with that? |
|
|
347 | (1) |
|
What kind of manager would you like to work for? |
|
|
348 | (1) |
|
How long do you plan to stay in this job? |
|
|
348 | (1) |
|
|
|
349 | (1) |
|
Where do you see yourself in five years' time? |
|
|
349 | (1) |
|
When would you be available to start? |
|
|
349 | (1) |
|
Deflecting Questions about Money |
|
|
350 | (5) |
|
How much are you earning at the moment? |
|
|
350 | (1) |
|
How important is money to you? |
|
|
351 | (1) |
|
How much do you think you are worth in a job? |
|
|
351 | (1) |
|
What would you consider adequate remuneration for this role? |
|
|
352 | (1) |
|
I'm afraid you're a bit expensive for us |
|
|
352 | (1) |
|
What would you like to be earning in two years' time? |
|
|
353 | (2) |
|
Thriving Under the Pressure Interview |
|
|
355 | (26) |
|
Maintaining Your Composure |
|
|
356 | (1) |
|
Responding to Leading Questions |
|
|
356 | (5) |
|
All of us have personality defects - what is yours? |
|
|
357 | (1) |
|
Why did you not achieve more in your last job? |
|
|
357 | (1) |
|
How would you respond if I said that you're not the best candidate we've seen today? |
|
|
358 | (1) |
|
How would you rate me as an interviewer? |
|
|
359 | (1) |
|
What keeps you up at night? |
|
|
360 | (1) |
|
Why do you think you are better than the other candidates? |
|
|
360 | (1) |
|
Responding to Closed Questions |
|
|
361 | (5) |
|
Do you like regular hours and routine working patterns? |
|
|
361 | (1) |
|
|
|
362 | (1) |
|
Have you ever broken the rules to get a job done? |
|
|
363 | (1) |
|
Do you take work home with you at weekends? |
|
|
364 | (1) |
|
Do you have any doubts about your ability to do the job? |
|
|
364 | (1) |
|
Don't you think you are overqualified for this job? |
|
|
365 | (1) |
|
Would you have any problems relocating? |
|
|
365 | (1) |
|
|
|
366 | (1) |
|
Talking about Changes of Direction in Your CV |
|
|
366 | (7) |
|
Why have you changed jobs so many times? |
|
|
367 | (1) |
|
Given your background, why have you decided to change career? |
|
|
368 | (1) |
|
Do you want to change career because you are disillusioned with your current one? |
|
|
369 | (1) |
|
To what extent are your personal circumstances impacting upon your desire to change career? |
|
|
369 | (1) |
|
How do we know that you'll stick with this change of direction? |
|
|
370 | (1) |
|
How do you feel about starting at the bottom again? |
|
|
371 | (1) |
|
How will you cope working with peers who are ten years younger than you? |
|
|
371 | (1) |
|
How will you cope with the drop in salary that changing career necessitates? |
|
|
372 | (1) |
|
What would you do if you were unable to secure a job in this profession? |
|
|
373 | (1) |
|
Fending Off Weird and Wonderful Questions |
|
|
373 | (5) |
|
See this pencil I'm holding? Sell it to me |
|
|
374 | (1) |
|
Who was your favourite teacher? |
|
|
374 | (1) |
|
If you were an animal, what would you be? |
|
|
375 | (1) |
|
If you were a cartoon character, who would you be? |
|
|
375 | (1) |
|
|
|
376 | (1) |
|
Who do you most admire and why? |
|
|
376 | (1) |
|
If you could meet anyone living or dead, who would it be and why? |
|
|
377 | (1) |
|
What is your greatest fear? |
|
|
378 | (1) |
|
Saying Something Is Better Than Saying Nothing |
|
|
378 | (3) |
|
|
|
379 | (1) |
|
Making a last ditch effort |
|
|
379 | (2) |
|
Handling Hypothetical and Analytical Questions |
|
|
381 | (12) |
|
Responding to Hypothetical Questions |
|
|
382 | (5) |
|
What would you do if your boss asked you to do something that went against your principles? |
|
|
382 | (1) |
|
What would you do if you disagreed with a decision taken by your manager? |
|
|
383 | (1) |
|
What would you do if your child were suddenly taken ill? |
|
|
383 | (1) |
|
Would you rather be a big fish in a small pond or a small fish in a big pond? |
|
|
384 | (1) |
|
If you spotted a colleague doing something unethical, what would you do? |
|
|
385 | (1) |
|
What would you do if a colleague came to you in tears? |
|
|
385 | (1) |
|
How would you react if your boss said that you needed to come into the office for the entire weekend? |
|
|
386 | (1) |
|
What would you say if I were to offer you this job right now? |
|
|
386 | (1) |
|
|
|
387 | (1) |
|
How would you define team work? |
|
|
387 | (1) |
|
What makes for a good working environment? |
|
|
387 | (1) |
|
How would you define leadership? |
|
|
388 | (1) |
|
Dealing Effectively with Numerical Challenges |
|
|
388 | (5) |
|
How many bottles of carbonated water are consumed daily in California? |
|
|
389 | (1) |
|
How many cars does Pakistan have? |
|
|
390 | (1) |
|
I have a dinosaur on an island - how many sheep would I need on the island to feed it in perpetuity? |
|
|
390 | (1) |
|
I'd like you to multiply 8 by 9 and then take 13 away from the result |
|
|
391 | (2) |
|
Succeeding at Competency-Based Interviewing |
|
|
393 | (18) |
|
Discovering the Rules of the Game |
|
|
393 | (4) |
|
Spotting competency-based questions |
|
|
394 | (1) |
|
Dealing with skilled competency-based interviewers |
|
|
394 | (2) |
|
Dealing with unskilled competency-based interviewers |
|
|
396 | (1) |
|
Identifying Likely Questions |
|
|
397 | (2) |
|
Questions about Your Thinking and Planning Skills |
|
|
399 | (3) |
|
Tell me about a significant project that you managed |
|
|
399 | (1) |
|
Now give me an example of a project that went wrong |
|
|
400 | (1) |
|
Give me an example of a difficult decision that you have made |
|
|
400 | (1) |
|
Talk to me about a mistake you made and what you did to rectify it |
|
|
401 | (1) |
|
Questions about Leading and Managing |
|
|
402 | (2) |
|
Tell me about a time you inspired a team |
|
|
402 | (1) |
|
Talk me through how you coached or developed a team member |
|
|
403 | (1) |
|
Tell me about an occasion when you had to deal with a difficult team member |
|
|
403 | (1) |
|
Questions about Your People and Customer Skills |
|
|
404 | (4) |
|
Tell me about a time that you persuaded someone to change their mind |
|
|
404 | (1) |
|
Talk to me about a difficult colleague you've worked with |
|
|
405 | (1) |
|
Have you ever had to give someone negative feedback at work? How did it go? |
|
|
405 | (1) |
|
Tell me about a time you used your personal network to business advantage |
|
|
406 | (1) |
|
Tell me about a time you sold something to a customer |
|
|
406 | (1) |
|
Give me an example of a time you exceeded a customer's expectations |
|
|
407 | (1) |
|
Questions about Your Personal Effectiveness |
|
|
408 | (3) |
|
Tell me about a time that you failed to achieve your goals |
|
|
408 | (1) |
|
How did you respond to the last piece of criticism you received? |
|
|
409 | (1) |
|
Give me an example of how you have developed yourself |
|
|
409 | (2) |
|
Taking Control in Unusual Situations |
|
|
411 | (8) |
|
Dealing with Panel Interviews |
|
|
411 | (1) |
|
Handling Hi-Tech Interviews |
|
|
412 | (1) |
|
|
|
412 | (1) |
|
Handling video conferencing and Webcams with finesse |
|
|
412 | (1) |
|
Getting Ready for Psychometric Tests |
|
|
413 | (1) |
|
|
|
413 | (1) |
|
Completing personality questionnaires |
|
|
414 | (1) |
|
Succeeding at Assessment Centres |
|
|
414 | (5) |
|
|
|
414 | (1) |
|
Excelling at group exercises |
|
|
415 | (1) |
|
Being a star in role play simulations |
|
|
416 | (3) |
|
Book IV: Delivering Perfect Presentations |
|
|
419 | (78) |
|
Organising Your Presentation |
|
|
421 | (12) |
|
Selecting Material to Include |
|
|
421 | (1) |
|
Following Patterns of Organisation |
|
|
422 | (3) |
|
Sticking to two key rules |
|
|
422 | (1) |
|
Checking out commonly used patterns |
|
|
423 | (2) |
|
|
|
425 | (1) |
|
|
|
425 | (1) |
|
Figuring out when to start your outline |
|
|
425 | (1) |
|
Deciding the number of points to include |
|
|
426 | (1) |
|
|
|
426 | (2) |
|
Setting the length of your speech |
|
|
427 | (1) |
|
|
|
427 | (1) |
|
Organising Your Presentation Effectively |
|
|
428 | (2) |
|
Relating to Your Audience |
|
|
430 | (3) |
|
Putting yourself in the shoes of your audience |
|
|
430 | (2) |
|
Highlighting the benefits of what you've got to say |
|
|
432 | (1) |
|
|
|
433 | (28) |
|
Creating the Perfect Introduction |
|
|
433 | (4) |
|
Answering audience questions |
|
|
433 | (1) |
|
Including necessary background |
|
|
434 | (1) |
|
Using greetings and acknowledgements |
|
|
434 | (1) |
|
Making your introduction the right length |
|
|
434 | (1) |
|
Writing out your introduction |
|
|
435 | (1) |
|
Using the show biz formula |
|
|
435 | (1) |
|
|
|
435 | (2) |
|
Getting Started in Fifteen Fabulous Ways |
|
|
437 | (5) |
|
|
|
438 | (1) |
|
Using a rhetorical question |
|
|
438 | (1) |
|
Using a story or anecdote |
|
|
438 | (1) |
|
Using a startling statistic |
|
|
438 | (1) |
|
|
|
439 | (1) |
|
|
|
439 | (1) |
|
Using something that happened today |
|
|
440 | (1) |
|
Using the title of your presentation |
|
|
440 | (1) |
|
|
|
440 | (1) |
|
Showing your knowledge of your audience |
|
|
441 | (1) |
|
|
|
441 | (1) |
|
Emphasising the subject's importance |
|
|
441 | (1) |
|
Referring to the occasion |
|
|
442 | (1) |
|
Relating your presentation to previous presentations |
|
|
442 | (1) |
|
Finding Solid Forms of Support |
|
|
442 | (7) |
|
Mastering the art of storytelling |
|
|
443 | (1) |
|
Making an impact with quotations |
|
|
444 | (2) |
|
|
|
446 | (2) |
|
Clearing the air with definitions |
|
|
448 | (1) |
|
Unlocking concepts with analogies |
|
|
448 | (1) |
|
Getting heard with examples |
|
|
449 | (1) |
|
|
|
449 | (4) |
|
Figuring out how to use transitions |
|
|
450 | (1) |
|
Managing the transition mission |
|
|
450 | (2) |
|
Avoiding common transition mistakes |
|
|
452 | (1) |
|
Spicing Up Your Speech with Classic Rhetorical Devices |
|
|
453 | (3) |
|
|
|
453 | (1) |
|
|
|
454 | (1) |
|
|
|
454 | (1) |
|
|
|
454 | (1) |
|
|
|
454 | (1) |
|
|
|
455 | (1) |
|
|
|
455 | (1) |
|
|
|
456 | (1) |
|
Creating the Perfect Conclusion |
|
|
456 | (2) |
|
Cueing the audience in advance |
|
|
456 | (1) |
|
Making it sound like a conclusion |
|
|
456 | (1) |
|
|
|
457 | (1) |
|
|
|
457 | (1) |
|
Making the last words memorable |
|
|
457 | (1) |
|
Announcing your availability |
|
|
457 | (1) |
|
|
|
458 | (1) |
|
|
|
458 | (3) |
|
Referring back to the opening |
|
|
459 | (1) |
|
|
|
459 | (1) |
|
|
|
459 | (1) |
|
|
|
459 | (1) |
|
|
|
460 | (1) |
|
Telling the audience what to do |
|
|
460 | (1) |
|
|
|
460 | (1) |
|
Understanding Body Language |
|
|
461 | (14) |
|
Understanding Body Language |
|
|
461 | (5) |
|
Sending a message with facial expressions |
|
|
462 | (1) |
|
Punctuating your presentation with posture |
|
|
462 | (1) |
|
Giving the right message with gestures |
|
|
463 | (2) |
|
|
|
465 | (1) |
|
|
|
466 | (2) |
|
Mastering Physical Positioning and Movement |
|
|
468 | (5) |
|
Managing entrances and exits |
|
|
468 | (2) |
|
|
|
470 | (1) |
|
Getting into the power position |
|
|
471 | (1) |
|
|
|
471 | (1) |
|
Using the podium effectively |
|
|
472 | (1) |
|
Paralanguage: What Your Voice Says about You |
|
|
473 | (2) |
|
|
|
475 | (8) |
|
Changing Your Perceptions |
|
|
475 | (3) |
|
Realising how your audience really feels |
|
|
476 | (1) |
|
Visualising success like a pro |
|
|
476 | (1) |
|
Talking yourself into a great presentation |
|
|
477 | (1) |
|
Transforming Terror into Terrific |
|
|
478 | (2) |
|
Discovering stress-busting exercises |
|
|
479 | (1) |
|
Spotting the real secret: Don't look nervous |
|
|
480 | (1) |
|
Preventing and Handling Nervousness |
|
|
480 | (3) |
|
Writing out your intro and conclusion |
|
|
480 | (1) |
|
Anticipating problems and preparing solutions |
|
|
481 | (1) |
|
|
|
481 | (1) |
|
|
|
481 | (1) |
|
Not apologising for nervousness |
|
|
482 | (1) |
|
Practising makes perfect - and confident |
|
|
482 | (1) |
|
Handling Questions from the Audience |
|
|
483 | (14) |
|
|
|
484 | (3) |
|
|
|
484 | (1) |
|
Answer questions at the end |
|
|
484 | (1) |
|
Don't let a few people dominate |
|
|
484 | (1) |
|
Encourage questioners to ask questions, not to give speeches |
|
|
485 | (1) |
|
|
|
485 | (1) |
|
|
|
486 | (1) |
|
|
|
486 | (1) |
|
|
|
486 | (1) |
|
Coming Up with a Perfect Answer |
|
|
487 | (4) |
|
Treating the questioner properly |
|
|
487 | (2) |
|
|
|
489 | (1) |
|
|
|
490 | (1) |
|
Using Question-Handling Techniques |
|
|
491 | (2) |
|
|
|
491 | (1) |
|
|
|
491 | (1) |
|
|
|
491 | (1) |
|
|
|
492 | (1) |
|
Putting the question in context |
|
|
492 | (1) |
|
|
|
493 | (1) |
|
Handling Hostile Questions |
|
|
493 | (4) |
|
Identifying hostile questions |
|
|
494 | (1) |
|
Heading them off at the pass |
|
|
494 | (1) |
|
Dealing with hostile questions |
|
|
494 | (3) |
| Index |
|
497 | |
Biežāk uzdotie jautājumi par e-grāmatām