| Introduction |
|
xv | |
| Acknowledgements |
|
xxi | |
|
Chapter 1 Getting Started |
|
|
1 | (14) |
|
Do You have What it Takes? |
|
|
2 | (2) |
|
|
|
4 | (4) |
|
|
|
8 | (2) |
|
Why Many Companies Do Not Make It |
|
|
10 | (1) |
|
Avoid These Common Mistakes |
|
|
11 | (1) |
|
Getting Help from Advisors and Mentors |
|
|
12 | (1) |
|
|
|
12 | (1) |
|
|
|
12 | (3) |
|
Chapter 2 Planning Your Business |
|
|
15 | (28) |
|
What Type of Kitchen and Bath Business are You Going to Operate? |
|
|
15 | (2) |
|
Your Business Selection Criteria |
|
|
17 | (1) |
|
Deciding on the Right Business |
|
|
17 | (1) |
|
Choosing a Name for Your Business |
|
|
18 | (1) |
|
|
|
18 | (2) |
|
Short- and Long-Term Planning |
|
|
20 | (1) |
|
How to Create a Strategic Business Plan for a Kitchen/Bath Dealer |
|
|
21 | (12) |
|
|
|
33 | (2) |
|
Preparing Your Business Plan |
|
|
35 | (5) |
|
|
|
40 | (1) |
|
|
|
40 | (1) |
|
|
|
41 | (2) |
|
Chapter 3 Business Start-Up Issues |
|
|
43 | (24) |
|
Choosing the Business Legal Structure |
|
|
43 | (7) |
|
Other Requirements and Considerations |
|
|
50 | (1) |
|
Location, Location, Location |
|
|
51 | (4) |
|
|
|
55 | (5) |
|
|
|
60 | (1) |
|
Selecting Vendor Partners |
|
|
61 | (2) |
|
Buying Groups---Sharing Expertise |
|
|
63 | (1) |
|
Joining the Business Community |
|
|
64 | (1) |
|
Taking Advantage of Outside Help |
|
|
65 | (1) |
|
|
|
66 | (1) |
|
|
|
66 | (1) |
|
Chapter 4 Accounting And Record Keeping |
|
|
67 | (18) |
|
Why You Need to Keep Good Records |
|
|
69 | (1) |
|
Establishing Bookkeeping Procedures |
|
|
70 | (1) |
|
Choosing an Accounting System |
|
|
70 | (1) |
|
|
|
71 | (2) |
|
Accounting Software for Your Business |
|
|
73 | (1) |
|
Record-Keeping and Administrative Needs |
|
|
74 | (2) |
|
Hiring an Accountant or Bookkeeper |
|
|
76 | (1) |
|
Budgeting for Profit and Cash Flow |
|
|
76 | (7) |
|
|
|
83 | (1) |
|
|
|
83 | (2) |
|
Chapter 5 Financial Controls |
|
|
85 | (36) |
|
Understanding Financial Statements |
|
|
85 | (1) |
|
|
|
86 | (9) |
|
|
|
95 | (3) |
|
|
|
98 | (5) |
|
|
|
103 | (2) |
|
|
|
105 | (3) |
|
Ideas on How to Improve Gross Margins |
|
|
108 | (12) |
|
|
|
120 | (1) |
|
|
|
120 | (1) |
|
Chapter 6 Protecting Your Business |
|
|
121 | (10) |
|
|
|
122 | (1) |
|
|
|
122 | (1) |
|
Contractual Agreements and Personal Guarantees |
|
|
122 | (1) |
|
Extension of Credit to Your Customers |
|
|
123 | (1) |
|
Copyrighting Your Drawings |
|
|
123 | (1) |
|
Developing an Insurance Program |
|
|
124 | (5) |
|
Protecting Your Business from Theft |
|
|
129 | (1) |
|
|
|
130 | (1) |
|
|
|
130 | (1) |
|
Chapter 7 Basic Tax Management |
|
|
131 | (8) |
|
Small Business Tax Management |
|
|
131 | (1) |
|
Special Rules for Small Businesses |
|
|
132 | (2) |
|
|
|
134 | (1) |
|
Specific Substantiation Requirements for Certain Expenses |
|
|
134 | (1) |
|
Hints on Preventing an Audit |
|
|
135 | (1) |
|
|
|
135 | (1) |
|
|
|
136 | (1) |
|
|
|
137 | (1) |
|
|
|
137 | (2) |
|
Chapter 8 The Basics Of Human Resource (People) Management |
|
|
139 | (34) |
|
The Broad Picture of Human Resources |
|
|
141 | (1) |
|
Future Human Resource Trends |
|
|
142 | (2) |
|
|
|
144 | (7) |
|
Deciding on the Right Compensation System for Your Sales Team |
|
|
151 | (4) |
|
Examples of Compensation Plans |
|
|
155 | (4) |
|
|
|
159 | (3) |
|
Narrowing Down the List: Applications, Resumes, and Testing |
|
|
162 | (2) |
|
|
|
164 | (3) |
|
Making the Final Hiring Decision |
|
|
167 | (4) |
|
|
|
171 | (1) |
|
|
|
171 | (2) |
|
Chapter 9 Human Resource Management---After The Decision Is Made |
|
|
173 | (36) |
|
|
|
173 | (2) |
|
|
|
175 | (2) |
|
Policy and Procedures Manual |
|
|
177 | (3) |
|
Creating an Employee-Friendly Work Environment |
|
|
180 | (1) |
|
Alternate Working Arrangements |
|
|
181 | (1) |
|
Keep Tabs on Company Morale |
|
|
182 | (1) |
|
|
|
182 | (2) |
|
Measuring Employee Performance |
|
|
184 | (4) |
|
Developing Disciplinary Procedures |
|
|
188 | (1) |
|
Defining at-will Employment |
|
|
189 | (1) |
|
|
|
189 | (1) |
|
Termination for "Just Cause" |
|
|
190 | (18) |
|
|
|
208 | (1) |
|
|
|
208 | (1) |
|
|
|
209 | (50) |
|
Marketing and Sales are not the Same |
|
|
210 | (1) |
|
The Big Picture: The Marketing "Wheel of Fortune" |
|
|
210 | (4) |
|
|
|
214 | (1) |
|
Your Marketing Plan and Budget |
|
|
215 | (2) |
|
|
|
217 | (5) |
|
Knowing Who Your Customers are |
|
|
222 | (2) |
|
Are You Offering the Right Product/Service Package? |
|
|
224 | (3) |
|
Knowing Who Your Competitors are |
|
|
227 | (3) |
|
Business Image and Branding |
|
|
230 | (5) |
|
|
|
235 | (1) |
|
Finding and Filling a Meaningful Market Position |
|
|
236 | (1) |
|
Why It's Important to Have a Great Web Site |
|
|
237 | (1) |
|
Develop an Advertising Campaign |
|
|
238 | (2) |
|
Getting Your Work Published |
|
|
240 | (4) |
|
|
|
244 | (3) |
|
|
|
247 | (1) |
|
|
|
247 | (7) |
|
Your Sales Team Needs a Strong Leader |
|
|
254 | (2) |
|
Summary of How to Build a Marketing Plan |
|
|
256 | (1) |
|
|
|
257 | (1) |
|
|
|
258 | (1) |
|
|
|
258 | (1) |
|
Chapter 11 Professional And Profitable Project Management |
|
|
259 | (8) |
|
|
|
259 | (1) |
|
Project Management Fundamentals: From Information Gathering to Visiting the Finished Room |
|
|
260 | (5) |
|
|
|
265 | (1) |
|
|
|
266 | (1) |
|
Chapter 12 Responsibilities Of The Business Owner/Manager |
|
|
267 | (24) |
|
The Installation Delivery System |
|
|
267 | (1) |
|
Job Site Dynamics: New House versus Old House |
|
|
268 | (1) |
|
Job Site Dynamics: Single-Family Dwelling versus Multifamily |
|
|
269 | (1) |
|
Installation Service Business Models |
|
|
269 | (2) |
|
Key Competencies of Installation Specialists |
|
|
271 | (1) |
|
Developing Successful Working Relationships |
|
|
272 | (2) |
|
Systematic Approach to Project Management |
|
|
274 | (12) |
|
Role of a Manfacturer's Representative |
|
|
286 | (2) |
|
Importance of Job Costing |
|
|
288 | (1) |
|
|
|
289 | (1) |
|
|
|
289 | (2) |
|
Chapter 13 Responsibilities Of Designer Of Record |
|
|
291 | (22) |
|
|
|
291 | (1) |
|
Designer's Role during Project Documentation Process |
|
|
292 | (1) |
|
Successful Designers are Detail Oriented |
|
|
293 | (1) |
|
Understanding Construction Constraints |
|
|
293 | (18) |
|
|
|
311 | (1) |
|
|
|
311 | (2) |
|
Chapter 14 Managing Client Expectations And The Job Site |
|
|
313 | (20) |
|
Understanding "Remodeling Fever" |
|
|
313 | (1) |
|
Managing the Client and the Project |
|
|
314 | (17) |
|
|
|
331 | (1) |
|
|
|
331 | (2) |
|
Chapter 15 Industry Standards For Molding Order Procedures And Cabinet Installation |
|
|
333 | (11) |
|
|
|
333 | (3) |
|
How to Install Kitchen Cabinets |
|
|
336 | (8) |
| Summary |
|
344 | (1) |
| Review Questions |
|
344 | (1) |
| Index |
|
345 | |
Biežāk uzdotie jautājumi par e-grāmatām