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E-grāmata: Knowledge Management in Public Health

Edited by (Harrisburg University of Science and Technology, Pennsylvania, USA), Edited by (Centers for Disease Control and Prevention, Atlanta, Georgia, USA), Edited by (Centers for Disease Control and Prevention, Altanta, Georgia, USA)
  • Formāts: 230 pages
  • Izdošanas datums: 03-Oct-2018
  • Izdevniecība: CRC Press Inc
  • Valoda: eng
  • ISBN-13: 9781351811644
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  • Formāts: 230 pages
  • Izdošanas datums: 03-Oct-2018
  • Izdevniecība: CRC Press Inc
  • Valoda: eng
  • ISBN-13: 9781351811644
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Close collaboration across agencies and international borders is mandatory for public health officials. A powerful tool for sharing knowledge, knowledge management (KM) can help public health professionals quickly collaborate and disseminate knowledge for solving public health issues worldwide. The latest initiatives for reforming healthcare have put the spotlight on the need for maximizing resources. In addition to providing a platform for sharing knowledge, KM can help healthcare professionals do more with less. One tool, two problems solved. Yet the sharing of knowledge and KM continues to be a major challenge in the public health field.

Knowledge Management in Public Health provides a general introduction to KM and social networking in the public health arena. The book begins with coverage of basic principles, components, and methodologies as well as trends and key issues in public health. It includes ten case studies illustrating applications of KM and social networking in public health. The chapters are written by leading individuals from organizations involved in applying KM in public health worldwide. The editors and chapter authors explore the many elements of KM, delineating how and why to start such an initiative. They provide specific examples of the development and value-added benefits of KM in a variety of public health environments.

Tough or quick decision making has always benefitted enormously from knowledge based on the maximum amount of pertinent information available at the timethis has not changed. What is new in the present public health environment is the need to do this more often, with fewer personnel available, and increased expectations relative to the services expected by the public. Better use of information under a KM system is well suited to serve that purpose. This book explores the many ways to use KM to anticipate potential health issues and quickly resolve key incidents when they occur.
Foreword ix
WILLIAM H. FOEGE
Preface xiii
Editors xvii
List of Contributors xix
SECTION I Knowledge Management: Today and Beyond
1 The Quick Basics of Knowledge Management
3
JAY LIEBOWITZ
Introduction
3
The Knowledge Audit
9
Social Network Analysis
9
Summary
10
Box 1: Knowledge Access and Sharing Survey
11
References
19
2 Knowledge Management and Public eaithe A Winning
21
JAY LIEBOWITZ, RICHARD A. SCHIEBER, AND JOANNE D. ANDREADIS
Introduction
21
Drivers for Change
25
Globalization of Public Health
25
Resource Constraints
27
Changing Needs and Expectations of People
28
Technological Advancement
29
Adoption of Knowledge Management: Practical Steps
31
The Future of Knowledge Management in Public Health
34
Bibliography
34
3 Extending Cross-Generalional Knowlege Fow Researchin Edge Organizations
39
JAY LIEBOWITZ AND EMIL IVANOV
Acknowledgment
40
Introduction
40
Ontology Development for Cross-Generational Knowledge Flows in Edge Organizations
41
Analyzing Cross-Generational Knowledge Flows in Edge Organizations
43
Survey Responses and Analysis
46
Summary
58
References
58
4 Knowledge Retention Trends and Strategies for Knowledge Workers and Organizations
61
MASUD CADRE AND JAY LIEBOWITZ
Introduction
61
Literature Overview and Survey Variables
64
Knowledge Retention Survey Methodology
66
Analysis of Knowledge Retention Survey
66
Nature of Work
73
General Trends about Facilitating Knowledge Sharing and Tool Availability
77
Case Study: IFC, World Bank Group Industry Experts
78
Findings and Recommendations
80
References
80
SECTION II Knowledge Management Applications in Public Health
5 Examples of Knowledge Management in Public Health
85
ANGELA M. FIX, STERLING ELLIOTT, AND IRENE STEPHENS
Introduction
86
Challenges of Knowledge Management
86
Components of Knowledge Management
87
Governance
87
Minnesota: Minnesota e-Health Initiative
89
Content
90
California: Targeted Content
90
Processes
90
Technology
91
Wisconsin: Enterprise Architecture
92
Kentucky: Louisville Health Information Exchange (LouHIE)
92
Conclusion
93
Knowledge Management Resources
93
Acknowledgments
94
6 Building Knowledge Management in an International Health NGO
95
RICHARD IAMS AND PATRICIA RINGERS
Embarking on Knowledge Management
96
Background
96
What Is Knowledge Management?
97
Challenges Materialized: What Is KM for JHPIEGO?
97
Why Do We Want It?
99
Challenges Materialized: Why Does JHPIEGO Want It?
100
How Do We Get It?
102
Challenges Materialized: How Did JHPIEGO Seek KM?
103
What Do We Do with It?
105
Challenges Materialized: What Does JHPIEGO Do with a KM System?
106
Obstacles to Overcome
106
7 Trying to Revive an Anemic System: A Case Study from USAID's Nutrition Division
109
LAURA BIRX
USAID Background
109
USAID's Global Nutrition Programs
110
Existing Knowledge Management Tools at USAID
111
Nutrition Division Knowledge Management Systems
112
Looking to the Future
120
8 Formulating KM Strategies at the Local Level: A New Approach to Knowledge Sharing in Large Public Health Organizations
123
RICHARD VAN WEST-CHARLES AND ARTHUR J. MURRAY
Background
124
The Desired End State
125
Transformation Approach
126
Determining Which Knowledge Is Critical to Mission Success
126
Approach for Developing the Local KM Strategies
128
Pilot Implementation
129
Building a Virtual Environment for Developing, Sharing, and Applying Knowledge
130
knowledge Validation
132
Expanse of Reach
133
Overall Evaluation of the KM Approach
133
Conclusions
135
Acknowledgments
135
9 Knowledge Management: A Mechanism for Promoting Evidence-Informed Public Health Decision Making
137
MAUREEN DOBBINS, PAULA ROBESON, KARA DECORBY, HEATHER HUSSON, DAIVA TRILLIS, EDWIN LEE, AND LORI GRECO
Introduction
138
Evidence-Informed Public Health
138
Knowledge Management in Public Health
138
Background
139
A Knowledge Repository: Health-evidence.ca
140
Creating Health-evidence.ca: Methods
142
Development Phase
142
Maintenance Phase
145
Creating Health-evidence.ca: Results
146
Leveraging a Knowledge Management System for Evidence-Informed Decision Making
148
References
151
10 myPublicHealth: Utilizing Knowledge Management to Improve Public Health Practice and Decision Making
157
DEBRA REVERE, PAUL F. BUGNI, LIZ DAHLSTROM, AND SHERRILYNNE S. FULLER
Introduction
158
Background
159
Methodology
161
Literature Review of Public Health Workforce Information Needs
162
Inventory of Public Health Information Sources and Utilization by Roles: Resources Matrix
163
Workflow Analysis
166
Rapid Prototyping and Iterative Interface Design
167
System Architecture and Design
168
Collaborative Tool Development
169
Enhancing Interoperability
170
Next Steps
171
Piloting an Embedded Knowledge Management System in a Public Health Setting: myPublicHealth Montana
172
Conclusion
173
Acknowledgments
174
References
174
11 Connections: Sharing Experience to Advance Public Health Practice
177
ELLEN WILD AND DEBRA BARA
Introduction
178
The Public Health Informatics Institute's Communities of Practice
179
About Connections
180
Creating a Community
181
Evaluating Connections
184
Process Evaluation
184
Outcome Evaluation
185
Lessons Learned
186
Do Not Overmanage a Community
186
Nurture Trust
188
Understand the Nature of the Knowledge You Seek to Transfer
189
Conclusion
191
References
192
12 The Association of Public Health Laboratories: From Surveys toward Knowledge Management, a Voyage to Cythera
193
ROBERT REJ AND NEHA DESAI
Background
193
Historical Perspective
194
Drivers for Knowledge Management at APHL
194
Areas of Research and Laboratory Support within APHL
195
Knowledge Management Resources
197
Summary
199
References
200
Index 201
Jay Liebowitz, Richard A Schieber, Joanne Andreadis