Foreword |
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ix | |
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Preface |
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xiii | |
Editors |
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xvii | |
List of Contributors |
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xix | |
SECTION I Knowledge Management: Today and Beyond |
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1 The Quick Basics of Knowledge Management |
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3 | |
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3 | |
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9 | |
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9 | |
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10 | |
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Box 1: Knowledge Access and Sharing Survey |
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11 | |
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19 | |
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2 Knowledge Management and Public eaithe A Winning |
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21 | |
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JAY LIEBOWITZ, RICHARD A. SCHIEBER, AND JOANNE D. ANDREADIS |
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21 | |
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25 | |
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Globalization of Public Health |
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25 | |
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27 | |
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Changing Needs and Expectations of People |
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28 | |
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Technological Advancement |
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29 | |
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Adoption of Knowledge Management: Practical Steps |
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31 | |
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The Future of Knowledge Management in Public Health |
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34 | |
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34 | |
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3 Extending Cross-Generalional Knowlege Fow Researchin Edge Organizations |
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39 | |
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JAY LIEBOWITZ AND EMIL IVANOV |
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40 | |
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40 | |
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Ontology Development for Cross-Generational Knowledge Flows in Edge Organizations |
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41 | |
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Analyzing Cross-Generational Knowledge Flows in Edge Organizations |
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43 | |
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Survey Responses and Analysis |
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46 | |
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58 | |
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58 | |
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4 Knowledge Retention Trends and Strategies for Knowledge Workers and Organizations |
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61 | |
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MASUD CADRE AND JAY LIEBOWITZ |
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61 | |
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Literature Overview and Survey Variables |
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64 | |
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Knowledge Retention Survey Methodology |
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66 | |
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Analysis of Knowledge Retention Survey |
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66 | |
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73 | |
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General Trends about Facilitating Knowledge Sharing and Tool Availability |
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77 | |
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Case Study: IFC, World Bank Group Industry Experts |
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78 | |
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Findings and Recommendations |
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80 | |
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80 | |
SECTION II Knowledge Management Applications in Public Health |
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5 Examples of Knowledge Management in Public Health |
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85 | |
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ANGELA M. FIX, STERLING ELLIOTT, AND IRENE STEPHENS |
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86 | |
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Challenges of Knowledge Management |
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86 | |
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Components of Knowledge Management |
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87 | |
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87 | |
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Minnesota: Minnesota e-Health Initiative |
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89 | |
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90 | |
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California: Targeted Content |
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90 | |
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90 | |
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91 | |
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Wisconsin: Enterprise Architecture |
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92 | |
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Kentucky: Louisville Health Information Exchange (LouHIE) |
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92 | |
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93 | |
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Knowledge Management Resources |
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93 | |
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94 | |
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6 Building Knowledge Management in an International Health NGO |
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95 | |
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RICHARD IAMS AND PATRICIA RINGERS |
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Embarking on Knowledge Management |
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96 | |
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96 | |
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What Is Knowledge Management? |
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97 | |
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Challenges Materialized: What Is KM for JHPIEGO? |
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97 | |
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99 | |
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Challenges Materialized: Why Does JHPIEGO Want It? |
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100 | |
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102 | |
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Challenges Materialized: How Did JHPIEGO Seek KM? |
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103 | |
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105 | |
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Challenges Materialized: What Does JHPIEGO Do with a KM System? |
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106 | |
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106 | |
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7 Trying to Revive an Anemic System: A Case Study from USAID's Nutrition Division |
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109 | |
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109 | |
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USAID's Global Nutrition Programs |
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110 | |
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Existing Knowledge Management Tools at USAID |
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111 | |
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Nutrition Division Knowledge Management Systems |
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112 | |
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120 | |
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8 Formulating KM Strategies at the Local Level: A New Approach to Knowledge Sharing in Large Public Health Organizations |
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123 | |
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RICHARD VAN WEST-CHARLES AND ARTHUR J. MURRAY |
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124 | |
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125 | |
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126 | |
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Determining Which Knowledge Is Critical to Mission Success |
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126 | |
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Approach for Developing the Local KM Strategies |
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128 | |
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129 | |
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Building a Virtual Environment for Developing, Sharing, and Applying Knowledge |
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130 | |
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132 | |
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133 | |
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Overall Evaluation of the KM Approach |
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133 | |
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135 | |
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135 | |
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9 Knowledge Management: A Mechanism for Promoting Evidence-Informed Public Health Decision Making |
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137 | |
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MAUREEN DOBBINS, PAULA ROBESON, KARA DECORBY, HEATHER HUSSON, DAIVA TRILLIS, EDWIN LEE, AND LORI GRECO |
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138 | |
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Evidence-Informed Public Health |
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138 | |
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Knowledge Management in Public Health |
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138 | |
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139 | |
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A Knowledge Repository: Health-evidence.ca |
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140 | |
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Creating Health-evidence.ca: Methods |
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142 | |
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142 | |
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145 | |
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Creating Health-evidence.ca: Results |
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146 | |
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Leveraging a Knowledge Management System for Evidence-Informed Decision Making |
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148 | |
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151 | |
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10 myPublicHealth: Utilizing Knowledge Management to Improve Public Health Practice and Decision Making |
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157 | |
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DEBRA REVERE, PAUL F. BUGNI, LIZ DAHLSTROM, AND SHERRILYNNE S. FULLER |
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158 | |
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159 | |
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161 | |
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Literature Review of Public Health Workforce Information Needs |
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162 | |
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Inventory of Public Health Information Sources and Utilization by Roles: Resources Matrix |
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163 | |
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166 | |
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Rapid Prototyping and Iterative Interface Design |
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167 | |
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System Architecture and Design |
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168 | |
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Collaborative Tool Development |
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169 | |
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Enhancing Interoperability |
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170 | |
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171 | |
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Piloting an Embedded Knowledge Management System in a Public Health Setting: myPublicHealth Montana |
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172 | |
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173 | |
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174 | |
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174 | |
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11 Connections: Sharing Experience to Advance Public Health Practice |
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177 | |
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ELLEN WILD AND DEBRA BARA |
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178 | |
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The Public Health Informatics Institute's Communities of Practice |
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179 | |
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180 | |
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181 | |
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184 | |
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184 | |
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185 | |
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186 | |
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Do Not Overmanage a Community |
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186 | |
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188 | |
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Understand the Nature of the Knowledge You Seek to Transfer |
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189 | |
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191 | |
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192 | |
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12 The Association of Public Health Laboratories: From Surveys toward Knowledge Management, a Voyage to Cythera |
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193 | |
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ROBERT REJ AND NEHA DESAI |
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193 | |
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194 | |
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Drivers for Knowledge Management at APHL |
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194 | |
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Areas of Research and Laboratory Support within APHL |
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195 | |
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Knowledge Management Resources |
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197 | |
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199 | |
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200 | |
Index |
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201 | |