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E-grāmata: Leading with Cultural Intelligence: The Real Secret to Success

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  • Formāts: 272 pages
  • Izdošanas datums: 08-Apr-2015
  • Izdevniecība: Amacom
  • Valoda: eng
  • ISBN-13: 9780814449189
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  • Formāts: 272 pages
  • Izdošanas datums: 08-Apr-2015
  • Izdevniecība: Amacom
  • Valoda: eng
  • ISBN-13: 9780814449189
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Succeeding in todays global market requires a new set of skills than it did when the pioneers of the twentieth century were making their mark. But dont let that intimidate you from expanding your business beyond our borders. In order to negotiate with vendors in Japan, it is not necessary to immerse yourself in the Asian culture. To explore potential markets in Africa, you dont need to take a month-long safari across the jungle to learn what their people are like. The key to taking your business global, and doing so effectively, is all about your CQ--or cultural intelligence. Having done training and consulting for leaders in more than 100 countries, David Livermore, president and partner at the Cultural Intelligence Center, has detailed in Leading with Cultural Intelligence a four-step model for improving your CQ and maximizing your impact in managing across cultures: Drive--boost your motivation for and confidence in interacting with other cultures Knowledge--understand the relevance of differences in religion, values, norms, and languages Strategy--plan ahead for unfamiliar cultural settings, but remain flexible if actual experience differs from expectations Action--successfully adapt your behavior to each situationFeaturing fresh research, case studies, and statistics on the ROI of improving your CQ, this new edition of Leading with Cultural Intelligence with help you thrive in any business environment--whether its across the world or in your own backyard.
Foreword vii
Soon Ang
Linn Van Dyne
Preface ix
PART I CULTURAL INTELLIGENCE FOR GLOBAL LEADERS
1 Culture Matters: Why You Need Cultural Intelligence
3(22)
2 What Is Cultural Intelligence?
25(18)
PART II DEVELOPING CULTURAL INTELLIGENCE
3 CQ Drive: Discover the Potential
43(22)
4 CQ Knowledge (Part 1): Know What Differences Matter
65(34)
5 CQ Knowledge (Part 2): Understand Ten Cultural Value Dimensions
99(36)
6 CQ Strategy: Don't Trust Your Gut
135(20)
7 CQ Action: Be Yourself, Sort Of
155(32)
PART III LEVERAGING CULTURAL INTELLIGENCE
8 The ROI for Culturally Intelligent Leaders
187(22)
9 Developing a Culturally Intelligent Team
209(18)
Epilogue: Can You Really Be a Global Leader? 227(4)
Acknowledgments 231(2)
Appendix 1 Ten Cultural Clusters 233(5)
Appendix 2 Resources from the Cultural Intelligence Center 238(1)
Notes 239(12)
Index 251(5)
About the Author 256
DAVID LIVERMORE, PH.D., is President and Partner at the Cultural Intelligence Center. He has done training and consulting for leaders in more than 100 countries and is the author of The Cultural Intelligence Difference.