Learning Organizations: Turning Knowledge into Actions discusses the importance of transforming traditional organizations into learning organizations-- entities that foster a culture of continuous learning so that external change in all its facets can be recognized when it happens and internal change can be effected and managed when necessary. Learning organizations are poised to transform knowledge into actions, which become best practices that ultimately lead to improved performance. The book features cases and lessons from leading world organizations that invested in knowledge management in order to remain competitive. The importance of both knowledge capture and knowledge transfer throughout organizations is stressed throughout the book. Learning Organizations: Turning Knowledge into Actions offers strategies and guidance to organizational leaders who endeavor to deliver heightened value to all their stakeholders while eliminating the learning 'disabilities' that threaten corporate productivity and success.
Acknowledgments |
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ix | |
Introduction |
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xi | |
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Chapter 1 Challenges Faced by Knowledge Workers in the Global Economy |
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1 | (10) |
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Chapter 2 A Knowledge Worker Profile |
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11 | (12) |
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Chapter 3 Turning Knowledge into Action |
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23 | (14) |
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Chapter 4 Nurturing Learning Organizations |
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37 | (10) |
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Chapter 5 Knowledge Technologies |
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47 | (14) |
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Chapter 6 Having a Mindset of Knowledge Capital |
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61 | (18) |
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Chapter 7 Knowledge Gaps and the Corporate Instinct |
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79 | (16) |
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Chapter 8 Bridging the Knowledge Gap and Leadership Dilemmas |
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95 | (10) |
Notes |
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105 | (2) |
References |
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107 | (8) |
Index |
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115 | |
Marcus Gonclaves (Boston, MA) holds an MS in CIS and has several years of internet-working consulting experience in the IS&T arena. He is a Senior IT Analyst for Automation Research Corporation, advising manufacturers on IT, industry automation and Internetworking security. He has taught several workshops and seminars on IS and Internet security in the U.S. and internationally. Gonclaves is also a regular contributor for several magazines such as BackOffice Developer's and WEBster, as well as the Chief Editor for the Journal of Internet Security.