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Looking Out, Looking In 16th edition [Mīkstie vāki]

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(Santa Barbara City College), (Northern Kentucky University)
  • Formāts: Paperback / softback, 480 pages, height x width x depth: 20x200x251 mm, weight: 861 g
  • Izdošanas datums: 06-Dec-2022
  • Izdevniecība: Wadsworth Publishing Co Inc
  • ISBN-10: 0357033949
  • ISBN-13: 9780357033944
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Looking Out, Looking In 16th editionPalielināt
  • Formāts: Paperback / softback, 480 pages, height x width x depth: 20x200x251 mm, weight: 861 g
  • Izdošanas datums: 06-Dec-2022
  • Izdevniecība: Wadsworth Publishing Co Inc
  • ISBN-10: 0357033949
  • ISBN-13: 9780357033944
Citas grāmatas par šo tēmu:
Permanent link: https://www.kriso.lv/db/9780357033944.html
Keywords:
Learn how to master and apply strong communication principles in both your personal relationships and on the job with Adler/Proctor/Manning's popular LOOKING OUT, LOOKING IN, 16E. Written with you in mind, this market-leading book connects today's latest research and theories to your everyday life. This is a textbook you'll actually enjoy reading with current, captivating magazine-style readings and the latest pop culture references -- from recent Marvel movies to viral stars rising through TikTok. This edition continues to focus on the impact of social media and technology on relationships, whether it's "Netflix and chill" or families tethered to cell phones during dinner. You explore the lives of diverse people as you gain a wide sense of understanding about relationships. Compelling photos and cartoons, thought-provoking prompts and hands-on activities bring principles to life. MindTap digital resources are also available to reinforce learning.
Preface xi
About the Authors xv
1 A First Look at Interpersonal Communication
3(34)
Why We Communicate
5(1)
Physical Needs
5(1)
Identity Needs
5(1)
Social/Relational Needs
6(1)
Practical Goals
7(1)
Cultural Needs
8(1)
Culture and Communication
8(1)
Cultures and Co-Cultures
9(1)
Intercultural Communication as Interpersonal Communication
10(1)
The Process of Communication
11(1)
A Linear View
11(1)
A Transactional View
12(3)
Interpersonal and Impersonal Communication
15(3)
Communication Principles and Misconceptions
18(1)
Communication Principles
18(2)
Communication Misconceptions
20(2)
Online Communication Principles and Misconceptions
22(1)
What Makes an Effective Communicator?
22(1)
Communication Competence Defined
22(2)
Characteristics of Competent Communicators
24(6)
Competence in Intercultural Communication
30(3)
Summary
33(1)
Key Terms
34(3)
Part I Looking In
2 Interpersonal Communication and Social Media
37(32)
Mediated versus Face-to-Face Communication
38(1)
Similarities between Mediated and Face-to-Face Communication
39(1)
Differences between Mediated and Face-to-Face Communication
40(2)
Impacts of Mediated Communication on Interpersonal Interaction
42(3)
Benefits and Drawbacks of Mediated Communication
45(1)
Benefits of Mediated Communication
45(3)
Drawbacks of Mediated Communication
48(6)
Influences on Mediated Communication
54(1)
Identity
54(2)
Age
56(1)
Context
57(1)
Mediated Communication Competence
58(1)
Fostering Positive Relationships Online
58(1)
Balancing Online and Offline Behaviors in Face-to-Face Situations
59(2)
Embracing Relational Creativity
61(1)
Protecting Yourself
62(4)
Summary
66(1)
Key Terms
66(3)
3 Communication and Identity: Creating and Presenting the Self
69(42)
Communication and the Self
70(1)
Self-Concept and Self-Esteem
70(2)
Biological and Social Roots of the Self
72(3)
Characteristics of the Self-Concept
75(4)
Cultural Aspects of Identity
79(4)
The Self-Fulfilling Prophecy and Communication
83(2)
Presenting the Self: Communication as Impression Management
85(1)
Public and Private Selves
85(1)
Characteristics of Impression Management
86(2)
Why Manage Impressions?
88(2)
Face-to-Face Impression Management
90(1)
Online Impression Management
91(2)
Impression Management and Honesty
93(1)
Self-Disclosure in Relationships
94(1)
Models of Self-Disclosure
95(3)
Benefits and Risks of Self-Disclosure
98(2)
Guidelines for Self-Disclosure
100(3)
Alternatives to Self-Disclosure
103(1)
Silence
104(1)
Lying
104(1)
Equivocating
105(2)
Hinting
107(1)
The Ethics of Evasion
108(1)
Summary
108(1)
Key Terms
109(2)
4 Perception: What You See Is What You Get
111(36)
The Perception Process
113(1)
Selection
113(1)
Organization
114(3)
Interpretation
117(2)
Negotiation
119(1)
Influences on Perception
120(1)
Access to Information
121(1)
Physiological Influences
121(2)
Cultural Differences
123(2)
Social Roles
125(3)
Common Tendencies in Perception
128(1)
We Judge Ourselves More Charitably Than We Judge Others
128(1)
We Cling to First Impressions
129(1)
We Assume That Others Are Similar to Us
130(1)
We Are Influenced by Our Expectations
131(1)
We Are Influenced by the Obvious
131(2)
Perception Checking
133(1)
Elements of Perception Checking
133(1)
Perception-Checking Considerations
133(3)
Empathy, Cognitive Complexity, and Communication
136(1)
Empathy
136(3)
Cognitive Complexity
139(5)
Summary
144(1)
Key Terms
144(3)
5 Emotions: Feeling, Thinking, and Communicating
147(38)
What Are Emotions?
148(1)
Physiological Factors
149(1)
Nonverbal Reactions
149(1)
Cognitive Interpretations
149(3)
Verbal Expression
152(1)
Influences on Emotional Expression
153(1)
Personality
153(1)
Culture
154(1)
Gender
155(1)
Social Conventions
156(1)
Social Media
157(1)
Emotional Contagion
158(1)
Guidelines for Expressing Emotions
159(1)
Recognize Your Feelings
160(1)
Recognize the Difference between Feeling, Saying, and Acting
161(1)
Expand Your Emotional Vocabulary
161(2)
Share Multiple Feelings
163(1)
Consider When and Where to Express Your Feelings
163(2)
Accept Responsibility for Your Feelings
165(1)
Be Mindful of the Communication Channel
166(1)
Managing Emotions
166(1)
Facilitative and Debilitative Emotions
166(1)
Sources of Debilitative Emotions
167(5)
Irrational Thinking and Debilitative Emotions
172(4)
Minimizing Debilitative Emotions
176(3)
Maximizing Facilitative Emotions
179(2)
Summary
181(1)
Key Terms
182(3)
Part II Looking Out
6 Language: Barrier and Bridge
185(34)
Language Is Symbolic
186(1)
Understandings and Misunderstandings
187(1)
Understanding Words: Semantic Rules
188(3)
Understanding Structure: Syntactic Rules
191(1)
Understanding Context: Pragmatic Rules
191(1)
The Impact of Language
192(1)
Naming and Identity
193(2)
Affiliation
195(1)
Power and Politeness
196(2)
Language, Culture, and Identity
198(1)
Culture and Verbal Communication Styles
199(3)
Culture, Language, and Worldview
202(2)
Gendered Aspects of Language
204(4)
Using Language Responsibly in Interaction
208(1)
Avoiding/Reframing Disruptive Language
208(3)
Using "I" Statements
211(3)
Using Inclusive Language
214(2)
Summary
216(1)
Key Terms
217(2)
7 Nonverbal Communication: Messages beyond Words
219(34)
Defining Nonverbal Communication
220(1)
Nonverbal Communication Defined
220(1)
Nonverbal Skills Are Vital
221(1)
All Behavior Has Communicative Value
221(1)
Characteristics of Nonverbal Communication
222(1)
Nonverbal Communication Is Primarily Relational
222(1)
Nonverbal Communication Occurs in Mediated Messages
223(1)
Nonverbal Communication Serves Many Functions
224(2)
Nonverbal Communication Offers Deception Clues
226(1)
Nonverbal Communication Is Ambiguous
227(2)
Nonverbal Communication, Identity, and Culture
229(1)
Identity
229(4)
Culture
233(2)
Types of Nonverbal Communication
235(1)
Body Movement
235(5)
Voice
240(2)
Touch
242(3)
Appearance
245(1)
Physical Space
246(3)
Physical Environment
249(1)
Time
250(1)
Summary
250(1)
Key Terms
251(2)
8 Listening: More Than Meets the Ear
253(32)
Listening Defined
255(1)
Hearing versus Listening
255(1)
Mindless Listening
256(1)
Mindful Listening
257(1)
Elements in the Listening Process
257(1)
Hearing
257(1)
Attending
258(1)
Understanding
258(1)
Responding
259(1)
Remembering
260(1)
The Challenge of Listening
260(1)
Types of Ineffective Listening
261(1)
Why We Don't Listen Better
262(3)
Meeting the Challenge of Listening
265(1)
Types of Listening Responses
266(2)
Prompting
268(1)
Questioning
268(2)
Paraphrasing
270(3)
Supporting
273(4)
Analyzing
277(1)
Advising
277(2)
Judging
279(1)
Choosing the Best Response
280(3)
Summary
283(1)
Key Terms
283(2)
Part III Looking At Relational Dynamics
9 Communication and Relational Dynamics
285(38)
Why We form Relationships
286(1)
Appearance
286(1)
Similarity
287(1)
Complementarity
288(1)
Reciprocal Attraction
289(1)
Competence
289(1)
Disclosure
289(1)
Proximity
290(1)
Rewards
290(1)
Models of Relational Dynamics
291(1)
A Developmental Perspective
291(8)
A Dialectical Perspective
299(7)
Characteristics of Relationships
306(1)
Relationships Are Constantly Changing
306(1)
Relationships Are Affected by Culture
306(1)
Communicating about Relationships
307(1)
Content and Relational Messages
307(3)
Types of Relational Messages
310(1)
Metacommunication
311(1)
Maintaining Interpersonal Relationships
312(1)
Social Support
313(1)
Repairing Damaged Relationships
314(5)
Summary
319(1)
Key Terms
320(3)
10 Interpersonal Communication in Close Relationships
323(36)
Intimacy in Close Relationships
324(1)
Dimensions of Intimacy
324(1)
Masculine and Feminine Intimacy Styles
325(3)
Other Cultural Influences on Intimacy
328(1)
Intimacy in Mediated Communication
329(1)
The Limits of Intimacy
329(2)
Communication in Families
331(1)
Characteristics of Family Communication
331(2)
Families as Systems
333(1)
Communication Patterns within Families
334(3)
Social Media and Family Communication
337(3)
Communication in Friendships
340(1)
Types of Friendships
340(1)
Gendered Aspects of Friendship
341(3)
Social Media and Friendship
344(2)
Communication in Romantic Relationships
346(1)
Characteristics of Romantic Relationships
346(3)
Romantic Turning Points
349(1)
Partners' Conflict Styles
350(3)
Languages of Love
353(1)
Social Media and Romantic Relationships
354(2)
Summary
356(1)
Key Terms
356(3)
11 Improving Communication Climates
359(36)
Communication Climate and Confirming Messages
360(1)
Levels of Message Confirmation
361(4)
How Communication Climates Develop
365(4)
Defensiveness: Causes and Remedies
369(1)
Face-Threatening Acts
369(1)
Preventing Defensiveness in Others
370(6)
Saving Face
376(1)
The Assertive Message Format
376(5)
Responding Nondefensively to Criticism
381(8)
Communication Climate in the Workplace
389(1)
Organizational Culture
389(1)
Difficult Personalities in the Workplace
390(1)
Summary
391(1)
Key Terms
392(3)
12 Managing Interpersonal Conflicts
395(67)
The Nature of Conflict
396(1)
Conflict Denned
396(2)
Conflict Is Natural
398(1)
Conflict Can Be Beneficial
398(1)
Conflict Styles
399(1)
Avoiding (Lose--Lose)
400(1)
Accommodating (Lose--Win)
401(1)
Competing (Win--Lose)
402(2)
Compromising (Partial Lose--Lose)
404(1)
Collaborating (Win--Win)
405(3)
Which Style to Use?
408(3)
Conflict in Relational Systems
411(1)
Complementary, Symmetrical, and Parallel Styles
411(2)
Destructive Conflict Patterns: The Four Horsemen
413(1)
Conflict Rituals
414(1)
Culture and Identity
415(3)
Constructive Conflict Skills
418(1)
Collaborative Problem Solving
419(3)
Constructive Conflict: Questions and Answers
422(3)
Summary
425(1)
Key Terms
425(1)
End Notes
426(32)
Feature Box Notes
458(4)
Glossary 462(6)
Name Index 468(2)
Subject Index 470
Ron Adler is professor emeritus at Santa Barbara City College, where he developed programs in interpersonal communication, business and professional communication and communication theories. He has co-authored and edited several textbooks that address communication contexts and topics including interpersonal communication, small group communication, public speaking, assertiveness and social skills. In addition to writing and teaching, Professor Adler works with professional and business people to improve their communication on the job. Russell F. Proctor II is a professor at Northern Kentucky University, where he has taught since 1991. He primarily teaches courses in interpersonal communication, interviewing and communication pedagogy. In 1997 he won the university's Outstanding Professor Award. Professor Proctor is the author of numerous articles and textbooks focusing on interpersonal communication and communication education, with a particular interest in the use of feature films as instructional resources.