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Part 1 Business in a Changing World |
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1 | (106) |
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Chapter 1 The Dynamics of Business and Economics |
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2 | (34) |
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Enter the World of Business |
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3 | (1) |
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Warren Buffet: The Oracle of Omaha |
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3 | (1) |
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4 | (1) |
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4 | (4) |
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4 | (1) |
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The People and Activities of Business |
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5 | (2) |
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7 | (1) |
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The Economic Foundations of Business |
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8 | (10) |
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8 | (3) |
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The Free-Enterprise System |
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11 | (1) |
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The Forces of Supply and Demand |
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12 | (1) |
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The Nature of Competition |
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13 | (2) |
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Economic Cycles and Productivity |
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15 | (3) |
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18 | (2) |
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The Importance of the American Economy |
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18 | (2) |
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Responding to Business Challenges |
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20 | (1) |
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The Trix of the Trade: General Mills' Brand Strategy |
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20 | (3) |
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A Brief History of the American Economy |
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20 | (2) |
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The Role of the Entrepreneur |
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22 | (1) |
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Entrepreneurship in Action |
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23 | (1) |
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ATA: Engineering Good Teamwork |
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23 | (1) |
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24 | (1) |
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Rainforest Alliance Stands Out in a Forest of Nonprofits |
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24 | (1) |
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The Role of Government in the American Economy |
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24 | (1) |
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The Role of Ethics and Social Responsibility in Business |
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24 | (1) |
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Can You Learn Business in a Classroom? |
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25 | (2) |
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So You Want a Job in the Business World |
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27 | (1) |
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Review Your Understanding |
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27 | (1) |
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Critical Thinking Questions |
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28 | (1) |
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28 | (1) |
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29 | (1) |
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29 | (1) |
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Build Your Skills: The Forces of Supply and Demand |
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29 | (1) |
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Solve the Dilemma: Mrs. Acres Homemade Pies |
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30 | (1) |
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Build Your Business Plan: The Dynamics of Business and Economics |
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31 | (1) |
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See for Yourself Videocase: Redbox Succeeds by Identifying Market Need |
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31 | (1) |
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32 | (1) |
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32 | (4) |
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Chapter 2 Business Ethics and Social Responsibility |
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36 | (36) |
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Enter the World of Business |
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37 | (1) |
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NFL Tackles Safety Expectations |
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37 | (1) |
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38 | (1) |
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Business Ethics and Social Responsibility |
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38 | (2) |
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The Role of Ethics in Business |
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40 | (7) |
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Recognizing Ethical Issues in Business |
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41 | (6) |
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47 | (1) |
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47 | (1) |
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Chipotle Chips Away at Food Safety Advancements |
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47 | (5) |
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Making Decisions about Ethical Issues |
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49 | (1) |
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Improving Ethical Behavior in Business |
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50 | (2) |
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Consider Ethics and Social Responsibility |
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52 | (1) |
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Eaton Maintains a Successful Ethics Program |
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52 | (1) |
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The Nature of Social Responsibility |
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53 | (2) |
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Entrepreneurship in Action |
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55 | (1) |
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A Step Ahead: Blake Mycoskie Provides Leadership for Social Entrepreneurship |
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55 | (7) |
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Social Responsibility Issues |
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56 | (5) |
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61 | (1) |
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So You Want a Job in Business Ethics and Social Responsibility |
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62 | (1) |
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Review Your Understanding |
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63 | (1) |
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Critical Thinking Questions |
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63 | (1) |
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63 | (1) |
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64 | (1) |
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64 | (1) |
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Build Your Skills: Making Decisions about Ethical Issues |
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64 | (1) |
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Solve the Dilemma: Customer Privacy |
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65 | (1) |
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Build Your Business Plan: Business Ethics and Social Responsibility |
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66 | (1) |
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See for Yourself Videocase: Warby Parker: An Affordable World Vision |
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66 | (1) |
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67 | (1) |
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67 | (5) |
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Chapter 3 Business in a Borderless World |
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72 | (35) |
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Enter the World of Business |
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73 | (1) |
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Alibaba: China's National Treasure |
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73 | (1) |
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74 | (1) |
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The Role of International Business |
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74 | (3) |
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75 | (1) |
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75 | (1) |
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76 | (1) |
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International Trade Barriers |
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77 | (2) |
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77 | (1) |
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Ethical, Legal, and Political Barriers |
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78 | (1) |
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Entrepreneurship in Action |
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79 | (1) |
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Kenya Counts on Mobile Banking |
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79 | (3) |
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Responding to Business Challenges |
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82 | (1) |
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Uber Attempts to Make a Right Turn |
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82 | (3) |
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Social and Cultural Barriers |
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83 | (2) |
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85 | (1) |
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Trade Agreements, Alliances, and Organizations |
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85 | (5) |
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General Agreement on Tariffs and Trade |
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85 | (1) |
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The North American Free Trade Agreement |
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86 | (1) |
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87 | (1) |
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Asia-Pacific Economic Cooperation |
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88 | (1) |
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Association of Southeast Asian Nations |
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89 | (1) |
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90 | (1) |
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International Monetary Fund |
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90 | (1) |
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Getting Involved in International Business |
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90 | (4) |
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90 | (2) |
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92 | (1) |
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Licensing and Franchising |
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92 | (1) |
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93 | (1) |
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93 | (1) |
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93 | (1) |
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94 | (1) |
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Algae: A Biofuel Breakthrough |
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94 | (2) |
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Joint Ventures and Alliances |
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94 | (1) |
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94 | (2) |
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International Business Strategies |
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96 | (1) |
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96 | (1) |
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Managing the Challenges of Global Business |
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96 | (1) |
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So You Want a Job in Global Business |
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97 | (1) |
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Review Your Understanding |
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97 | (1) |
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Critical Thinking Questions |
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98 | (1) |
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98 | (1) |
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99 | (1) |
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99 | (1) |
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Build Your Skills: Global Awareness |
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99 | (1) |
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Solve the Dilemma: Global Expansion or Business as Usual? |
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100 | (1) |
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Build Your Business Plan: Business in a Borderless World |
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101 | (1) |
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See for Yourself Videocase: Electro Bikes: Better, Cooler, Awesome r! |
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101 | (1) |
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102 | (1) |
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102 | (5) |
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Part 2 Starting and Growing a Business |
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107 | (64) |
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Chapter 4 Options for Organizing Business |
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108 | (32) |
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Enter the World of Business |
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109 | (1) |
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Louisville Slugger Hits the Ball Out of the Park |
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109 | (1) |
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110 | (1) |
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110 | (4) |
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Advantages of Sole Proprietorships |
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111 | (2) |
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Disadvantages of Sole Proprietorships |
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113 | (1) |
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114 | (5) |
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115 | (1) |
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115 | (1) |
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Advantages of Partnerships |
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115 | (2) |
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Disadvantages of Partnerships |
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117 | (1) |
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118 | (1) |
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Consider Ethics and Social Responsibility |
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119 | (1) |
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Beer Hound Brews the Perfect Partnership |
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119 | (1) |
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119 | (8) |
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120 | (1) |
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121 | (2) |
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Elements of a Corporation |
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123 | (2) |
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Advantages of Corporations |
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125 | (1) |
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Disadvantages of Corporations |
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126 | (1) |
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127 | (1) |
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To B or Not to B: Cascade Engineering Adopts B Corporation Certification |
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127 | (1) |
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128 | (1) |
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128 | (1) |
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128 | (1) |
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Limited Liability Companies |
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128 | (1) |
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Entrepreneurship in Action |
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129 | (1) |
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Moving on Up: The VIP Moving & Storage LLC Experience |
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129 | (1) |
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129 | (1) |
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Trends in Business Ownership: Mergers and Acquisitions |
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130 | (2) |
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So You'd Like to Start a Business |
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132 | (1) |
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Review Your Understanding |
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133 | (1) |
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134 | (1) |
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134 | (1) |
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134 | (1) |
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134 | (1) |
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Build Your Skills: Selecting a Form of Business |
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135 | (1) |
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Solve the Dilemma: To Incorporate or Not to Incorporate |
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135 | (1) |
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Build Your Business Plan: Options for Organizing Business |
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136 | (1) |
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See for Yourself Videocase: PODS Excels at Organizing a Business |
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136 | (1) |
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137 | (1) |
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137 | (3) |
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Chapter 5 Small Business, Entrepreneurship, and Franchising |
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140 | (31) |
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Enter the World of Business |
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141 | (1) |
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Chick-fil-A Earns Grade A for Quality |
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141 | (1) |
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142 | (1) |
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The Nature of Entrepreneurship and Small Business |
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142 | (4) |
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What Is a Small Business? |
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143 | (1) |
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The Role of Small Business in the American Economy |
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144 | (2) |
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Consider Ethics and Social Responsibility |
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146 | (1) |
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Shark Tank Takes a Bite of Success |
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146 | (3) |
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Industries That Attract Small Business |
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146 | (3) |
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Advantages of Small-Business Ownership |
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149 | (2) |
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149 | (1) |
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150 | (1) |
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150 | (1) |
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150 | (1) |
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Entrepreneurship in Action |
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151 | (1) |
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Sseko Helps Women Get a Step Ahead |
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151 | (1) |
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151 | (1) |
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Disadvantages of Small-Business Ownership |
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151 | (2) |
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151 | (1) |
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152 | (1) |
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Starting a Small Business |
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153 | (5) |
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154 | (1) |
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Forms of Business Ownership |
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154 | (1) |
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154 | (2) |
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Approaches to Starting a Small Business |
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156 | (1) |
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Help for Small-Business Managers |
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157 | (1) |
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158 | (1) |
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Growing a Family Business: Haney's Appledale Farm |
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158 | (2) |
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The Future for Small Business |
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159 | (1) |
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159 | (1) |
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Technological and Economic Trends |
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159 | (1) |
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Making Big Businesses Act "Small" |
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160 | (1) |
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So You Want to Be an Entrepreneur or Small-Business Owner |
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161 | (1) |
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Review Your Understanding |
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162 | (1) |
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Critical Thinking Questions |
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162 | (1) |
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163 | (1) |
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163 | (1) |
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163 | (1) |
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Build Your Skills: Creativity |
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163 | (1) |
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Solve the Dilemma: The Small-Business Challenge |
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164 | (1) |
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Build Your Business Plan: Small Business, Entrepreneurship, and Franchising |
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165 | (1) |
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See for Yourself Videocase: Sonic-A Successful Franchise with an Old-Fashioned Drive-In Experience |
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165 | (1) |
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166 | (1) |
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166 | (5) |
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Part 3 Managing for Quality and Competitiveness |
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171 | (98) |
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Chapter 6 The Nature of Management |
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172 | (30) |
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Enter the World of Business |
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173 | (1) |
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Home Depot Builds Effective Management System |
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173 | (1) |
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174 | (1) |
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The Importance of Management |
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174 | (1) |
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175 | (2) |
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175 | (2) |
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Entrepreneurship in Action |
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177 | (1) |
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Rebecca Ray Designs Has It in the Bag |
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177 | (4) |
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179 | (1) |
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179 | (1) |
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180 | (1) |
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181 | (4) |
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181 | (3) |
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184 | (1) |
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Skills Needed by Managers |
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185 | (2) |
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186 | (1) |
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186 | (1) |
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186 | (1) |
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186 | (1) |
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187 | (2) |
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189 | (1) |
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New Belgium Brewing Brews Up "Green" Management Style |
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189 | (1) |
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189 | (1) |
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190 | (2) |
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Recognizing and Defining the Decision Situation |
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190 | (1) |
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191 | (1) |
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191 | (1) |
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Selecting the Best Option |
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191 | (1) |
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Responding to Business Challenges |
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192 | (1) |
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Zappos Puts the Right Foot Forward |
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192 | (1) |
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Implementing the Decision |
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192 | (1) |
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Monitoring the Consequences |
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193 | (1) |
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193 | (2) |
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So You Want to Be a Manager IW Review Your Understanding |
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195 | (1) |
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Critical Thinking Questions |
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195 | (1) |
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195 | (1) |
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196 | (1) |
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196 | (1) |
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Build Your Skills: Functions of Management |
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196 | (1) |
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Solve the Dilemma: Making Infinity Computers Competitive |
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197 | (1) |
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Build Your Business Plan: The Nature of Management |
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198 | (1) |
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See for Yourself Videocase: Building a Strong and Healthy Business |
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198 | (1) |
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199 | (1) |
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199 | (3) |
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Chapter 7 Organization, Teamwork, and Communication |
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202 | (32) |
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Enter the World of Business |
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203 | (1) |
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Keurig Green Mountain Brews Effective Communication |
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203 | (1) |
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204 | (1) |
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204 | (1) |
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Developing Organizational Structure |
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205 | (2) |
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207 | (3) |
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207 | (1) |
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208 | (2) |
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210 | (3) |
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210 | (1) |
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211 | (1) |
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212 | (1) |
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Responding to Business Challenges |
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213 | (1) |
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Whole Foods Focuses on the Whole Team |
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213 | (1) |
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213 | (1) |
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Entrepreneurship in Action |
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214 | (1) |
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Sugar Bowl Bakery Hits the Sweet Spot |
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214 | (1) |
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Forms of Organizational Structure |
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214 | (3) |
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214 | (1) |
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214 | (2) |
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Multidivisional Structure |
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216 | (1) |
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216 | (1) |
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The Role of Groups and Teams in Organizations |
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217 | (3) |
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218 | (1) |
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218 | (1) |
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219 | (1) |
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220 | (1) |
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Connection and Collaboration: How Timberland Works as a Team |
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220 | (1) |
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Communicating in Organizations |
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220 | (5) |
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Formal and Informal Communication |
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221 | (2) |
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Monitoring Communications |
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223 | (1) |
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Improving Communication Effectiveness |
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223 | (2) |
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So You Want a Job in Managing Organizational Culture, Teamwork, and Communication |
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225 | (1) |
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Review Your Understanding |
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225 | (1) |
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Critical Thinking Questions |
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226 | (1) |
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226 | (1) |
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227 | (1) |
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227 | (1) |
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Build Your Skills: Teamwork |
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227 | (1) |
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Solve the Dilemma: Quest Star in Transition |
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228 | (1) |
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Build Your Business Plan: Organization, Teamwork, and Communication |
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229 | (1) |
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See for Yourself Videocase: A Freshii Approach to Food and Business |
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229 | (1) |
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230 | (1) |
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230 | (4) |
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Chapter 8 Managing Operations and Supply Chains |
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234 | (35) |
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Enter the World of Business |
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235 | (1) |
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Trading Up: Trader Joe's Operational Success |
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235 | (1) |
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236 | (1) |
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The Nature of Operations Management |
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236 | (5) |
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The Transformation Process |
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237 | (1) |
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Operations Management in Service Businesses |
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238 | (3) |
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Planning and Designing Operations Systems |
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241 | (3) |
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241 | (1) |
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Designing the Operations Processes |
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242 | (2) |
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Consider Ethics and Social Responsibility |
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244 | (1) |
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Improving the Supply Chain with Blockchain |
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244 | (5) |
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244 | (1) |
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245 | (3) |
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Sustainability and Manufacturing |
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248 | (1) |
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249 | (1) |
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Meet Your Meat: This Company Is Disrupting the Global Meat Market |
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249 | (1) |
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Managing the Supply Chain |
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249 | (6) |
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251 | (1) |
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251 | (2) |
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253 | (1) |
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254 | (1) |
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255 | (2) |
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Entrepreneurship in Action |
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257 | (1) |
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El Pinto: When You Are Hot, You Are Hot |
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257 | (2) |
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International Organization for Standardization (ISO) |
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257 | (1) |
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258 | (1) |
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259 | (1) |
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Integrating Operations and Supply Chain Management |
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259 | (1) |
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So You Want a Job in Operations Management |
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260 | (1) |
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Review Your Understanding |
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260 | (1) |
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Critical Thinking Questions |
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261 | (1) |
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261 | (1) |
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262 | (1) |
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262 | (1) |
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Build Your Skills: Reducing Cycle Time |
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262 | (1) |
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Solve the Dilemma: Planning for Pizza |
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263 | (1) |
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Build Your Business Plan: Managing Service and Manufacturing Operations |
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264 | (1) |
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See for Yourself Videocase: How Sweet It Is: Creating Supply Chain Efficiencies at the Cocoa Exchange |
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261 | (4) |
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265 | (1) |
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265 | (4) |
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Part 4 Creating the Human Resource Advantage |
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269 | (1) |
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Chapter 9 Motivating the Workforce |
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270 | (1) |
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Enter the World of Business |
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271 | (1) |
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Facebook Knows How to Motivate Employees |
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271 | (1) |
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272 | (1) |
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Nature of Human Relations |
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272 | (2) |
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Historical Perspectives on Employee Motivation |
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274 | (1) |
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Classical Theory of Motivation |
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274 | (1) |
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Consider Ethics and Social Responsibility |
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275 | (1) |
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King Arthur: Baked to Perfection |
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275 | (1) |
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276 | (1) |
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Theories of Employee Motivation |
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276 | (5) |
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Maslow's Hierarchy of Needs |
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276 | (2) |
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Herzberg's Two-Factor Theory |
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278 | (1) |
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McGregor's Theory X and Theory Y |
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279 | (1) |
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280 | (1) |
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Entrepreneurship in Action |
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281 | (1) |
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Namaste Solar Embraces Employee Democracy Model of Management |
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281 | (2) |
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281 | (2) |
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283 | (1) |
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283 | (1) |
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Strategies for Motivating Employees |
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283 | (3) |
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283 | (1) |
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284 | (2) |
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286 | (1) |
|
Patagonia Attracts and Empowers Passionate Employees |
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286 | (3) |
|
Importance of Motivational Strategies |
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288 | (1) |
|
So You Think You May Be Good at Motivating a Workforce |
|
|
289 | (1) |
|
Review Your Understanding |
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289 | (1) |
|
Critical Thinking Questions |
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290 | (1) |
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290 | (1) |
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291 | (1) |
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291 | (1) |
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Build Your Skills: Motivating |
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|
291 | (1) |
|
Solve the Dilemma: Motivating to Win |
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|
292 | (1) |
|
Build Your Business Plan: Motivating the Workforce |
|
|
292 | (1) |
|
See for Yourself Videocase: The Container Store's Secret to Success: Employee Satisfaction |
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293 | (1) |
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294 | (1) |
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294 | (4) |
|
Chapter 10 Managing Human Resources |
|
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298 | (33) |
|
Enter the World of Business |
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299 | (1) |
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Sheryl Sandberg: Wonder Woman |
|
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299 | (1) |
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300 | (1) |
|
The Nature of Human Resource Management |
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300 | (1) |
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Planning for Human Resource Needs |
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300 | (1) |
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Recruiting and Selecting New Employees |
|
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301 | (1) |
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301 | (1) |
|
Consider Ethics and Social Responsibility |
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|
302 | (1) |
|
Recruiters Embrace NonTraditional Recruitment Methods |
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302 | (3) |
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303 | (2) |
|
Legal Issues in Recruiting and Selecting |
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305 | (2) |
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307 | (2) |
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307 | (1) |
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308 | (1) |
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309 | (3) |
|
Compensating the Workforce |
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311 | (1) |
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311 | (1) |
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312 | (1) |
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313 | (2) |
|
Employees Like Green Incentives |
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313 | (1) |
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Managing Unionized Employees |
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314 | (1) |
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315 | (5) |
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316 | (1) |
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The Importance of Workforce Diversity |
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317 | (1) |
|
The Characteristics of Diversity |
|
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317 | (1) |
|
Why Is Diversity Important? |
|
|
317 | (1) |
|
The Benefits of Workforce Diversity |
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318 | (2) |
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320 | (1) |
|
Trends in Management of the Workforce |
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320 | (1) |
|
Entrepreneurship in Action |
|
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321 | (1) |
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|
321 | (1) |
|
So You Want to Work in Human Resources |
|
|
322 | (1) |
|
Review Your Understanding |
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322 | (1) |
|
Critical Thinking Questions |
|
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323 | (1) |
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323 | (1) |
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324 | (1) |
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324 | (1) |
|
Build Your Skills: Appreciating and Valuing Diversity |
|
|
324 | (2) |
|
Solve the Dilemma: Morale among the Survivors |
|
|
326 | (1) |
|
Build Your Business Plan: Managing Human Resources |
|
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326 | (1) |
|
See for Yourself Videocase: The Importance of Hollywood Labor Unions |
|
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326 | (1) |
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327 | (1) |
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327 | (4) |
|
Part 5 Marketing: Developing Relationships |
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331 | (104) |
|
Chapter 11 Customer-Driven Marketing |
|
|
332 | (30) |
|
Enter the World of Business |
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333 | (1) |
|
Dollar General Narrows in on Strategic Segmentation |
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333 | (1) |
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334 | (1) |
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334 | (3) |
|
The Exchange Relationship |
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331 | (5) |
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336 | (1) |
|
Creating Value with Marketing |
|
|
336 | (1) |
|
Responding to Business Challenges |
|
|
337 | (1) |
|
Cool Beans: Starbucks Refines the Customer Experience |
|
|
337 | (4) |
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|
337 | (2) |
|
Evolution of the Marketing Concept |
|
|
339 | (2) |
|
Developing a Marketing Strategy |
|
|
341 | (5) |
|
Selecting a Target Market |
|
|
341 | (3) |
|
Developing a Marketing Mix |
|
|
344 | (2) |
|
Entrepreneurship in Action |
|
|
346 | (1) |
|
Wanelo: $100 Million Valuation, Zero Products |
|
|
346 | (1) |
|
|
347 | (1) |
|
Viridian Energy: Green Energy Gets Personal |
|
|
347 | (1) |
|
Marketing Research and Information Systems |
|
|
348 | (3) |
|
Online Marketing Research |
|
|
349 | (2) |
|
|
351 | (1) |
|
Psychological Variables of Buying Behavior |
|
|
351 | (1) |
|
Social Variables of Buying Behavior |
|
|
352 | (1) |
|
Understanding Buying Behavior |
|
|
352 | (1) |
|
The Marketing Environment |
|
|
352 | (1) |
|
Importance of Marketing to Business and Society |
|
|
353 | (2) |
|
So You Want a Job in Marketing |
|
|
355 | (1) |
|
Review Your Understanding |
|
|
355 | (1) |
|
Critical Thinking Questions |
|
|
356 | (1) |
|
|
356 | (1) |
|
|
356 | (1) |
|
|
357 | (1) |
|
Build Your Skills: The Marketing Mix |
|
|
357 | (1) |
|
Solve the Dilemma: Will It Go? |
|
|
357 | (1) |
|
Build Your Business Plan: Customer-Driven Marketing |
|
|
358 | (1) |
|
See for Yourself Videocase: Marriott: Your Home Away from Home |
|
|
358 | (1) |
|
|
359 | (1) |
|
|
359 | (3) |
|
Chapter 12 Dimensions of Marketing Strategy |
|
|
362 | (38) |
|
Enter the World of Business |
|
|
363 | (1) |
|
Harley-Davidson Rolls in the New Products |
|
|
363 | (1) |
|
|
364 | (1) |
|
|
364 | (1) |
|
|
364 | (11) |
|
|
364 | (3) |
|
|
367 | (1) |
|
Product Line and Product Mix |
|
|
368 | (1) |
|
|
368 | (3) |
|
|
371 | (4) |
|
Entrepreneurship in Action |
|
|
375 | (1) |
|
FarmLinks: The Ultimate Alabama Resort |
|
|
375 | (1) |
|
|
375 | (2) |
|
|
376 | (1) |
|
Specific Pricing Strategies |
|
|
376 | (1) |
|
|
377 | (1) |
|
|
378 | (1) |
|
How Archer Daniels Midlands Connects Farm, Factory, and Table |
|
|
378 | (6) |
|
|
378 | (4) |
|
Intensity of Market Coverage |
|
|
382 | (1) |
|
|
383 | (1) |
|
Importance of Distribution in a Marketing Strategy |
|
|
384 | (1) |
|
|
384 | (1) |
|
Responding to Business Challenges |
|
|
385 | (1) |
|
Amazon Sells Everything from A-to-Z |
|
|
385 | (1) |
|
|
385 | (6) |
|
Promotion Strategies: To Push or to Pull |
|
|
389 | (1) |
|
|
390 | (1) |
|
|
391 | (1) |
|
Importance of Marketing Strategy |
|
|
391 | (1) |
|
So You Want to Be a Marketing Manager |
|
|
392 | (1) |
|
Review Your Understanding |
|
|
392 | (1) |
|
Critical Thinking Questions |
|
|
393 | (1) |
|
|
393 | (1) |
|
|
394 | (1) |
|
|
394 | (1) |
|
Build Your Skills: Analyzing Motel 6's Marketing Strategy |
|
|
394 | (4) |
|
Solve the Dilemma: Better Health with Snacks |
|
|
395 | (1) |
|
Build Your Business Plan: Dimensions of Marketing Strategy |
|
|
395 | (1) |
|
See for Yourself Videocase: Cutting Edge Quality: Cutco "Knives for Life" |
|
|
395 | (1) |
|
|
396 | (1) |
|
|
397 | (3) |
|
Chapter 13 Digital Marketing and Social Media |
|
|
400 | (1) |
|
Enter the World of Business |
|
|
401 | (1) |
|
Facebook in the Face of Data Privacy Controversy |
|
|
401 | (1) |
|
|
402 | (1) |
|
Growth and Benefits of Digital Communication |
|
|
402 | (1) |
|
Using Digital Media in Business |
|
|
403 | (1) |
|
Digital Media and the Marketing Mix |
|
|
404 | (5) |
|
|
408 | (1) |
|
Consumer-Generated Marketing and Digital Media |
|
|
409 | (2) |
|
|
409 | (2) |
|
Consider Ethics and Social Responsibility |
|
|
411 | (1) |
|
Recruiters Turn to Social Media to Find Network of Talent |
|
|
411 | (1) |
|
|
412 | (1) |
|
|
413 | (1) |
|
|
414 | (2) |
|
|
416 | (1) |
|
|
417 | (1) |
|
Going Green? There's an App for That |
|
|
417 | (1) |
|
Online Monitoring and Analytics |
|
|
418 | (1) |
|
Using Digital Media to Learn about Consumers |
|
|
419 | (1) |
|
Legal and Social Issues in Internet Marketing |
|
|
419 | (1) |
|
Entrepreneurship in Action |
|
|
420 | (1) |
|
Why Kayak.com is a Travel Search Engine Worth Visiting |
|
|
420 | (1) |
|
|
420 | (3) |
|
Identity Theft and Online Fraud |
|
|
421 | (1) |
|
Intellectual Property Theft and Other Illegal Activities |
|
|
422 | (1) |
|
Digital Media's Impact on Marketing |
|
|
423 | (1) |
|
So You Want to Be a Digital Marketer |
|
|
424 | (1) |
|
Review Your Understanding |
|
|
424 | (4) |
|
Critical Thinking Questions |
|
|
425 | (1) |
|
|
425 | (1) |
|
|
425 | (1) |
|
|
426 | (1) |
|
Build Your Skills: Planning a Digital Marketing and Social Networking Site |
|
|
426 | (1) |
|
Solve the Dilemma: Developing Successful Freeware |
|
|
427 | (1) |
|
Build Your Business Plan: Digital Marketing and Social Networking |
|
|
427 | (1) |
|
See for Yourself Videocase: Should Employees Use Social Media Sites at Work? |
|
|
427 | (1) |
|
|
428 | (1) |
|
|
428 | (7) |
|
Part 6 Financing the Enterprise |
|
|
435 | (1) |
|
Chapter 14 Accounting and Financial Statements |
|
|
436 | (38) |
|
Enter the World of Business |
|
|
437 | (1) |
|
By the Numbers: Deloitte Excels in the Big Four |
|
|
437 | (1) |
|
|
438 | (1) |
|
|
438 | (5) |
|
|
438 | (2) |
|
Accounting or Bookkeeping? |
|
|
440 | (1) |
|
The Uses of Accounting Information |
|
|
440 | (3) |
|
Entrepreneurship in Action |
|
|
443 | (1) |
|
Perfectly Al Dente: How This Pasta Company Handles Its Finances |
|
|
443 | (1) |
|
|
444 | (3) |
|
|
444 | (1) |
|
|
445 | (1) |
|
|
445 | (2) |
|
|
447 | (6) |
|
|
448 | (4) |
|
|
452 | (1) |
|
|
453 | (1) |
|
Stranded Assets Pose a Financial and Environmental Risk |
|
|
453 | (6) |
|
The Statement of Cash Flows |
|
|
457 | (2) |
|
Ratio Analysis: Analyzing Financial Statements |
|
|
459 | (6) |
|
|
460 | (1) |
|
|
461 | (1) |
|
|
462 | (1) |
|
|
463 | (1) |
|
|
464 | (1) |
|
Responding to Business Challenges |
|
|
465 | (1) |
|
How Data Analytics Is Changing the World of Accounting |
|
|
465 | (1) |
|
Importance of Integrity in Accounting |
|
|
465 | (1) |
|
So You Want to Be an Accountant |
|
|
466 | (1) |
|
Review Your Understanding |
|
|
467 | (1) |
|
Critical Thinking Questions |
|
|
467 | (1) |
|
|
468 | (1) |
|
|
468 | (1) |
|
|
468 | (1) |
|
Build Your Skills: Financial Analysis |
|
|
469 | (1) |
|
Solve the Dilemma: Exploring the Secrets of Accounting |
|
|
469 | (1) |
|
Build Your Business Plan: Accounting and Financial Statements |
|
|
470 | (1) |
|
See for Yourself Videocase: Goodwill Industries: Accounting it a Nonprofit |
|
|
470 | (1) |
|
|
471 | (1) |
|
|
471 | (3) |
|
Chapter 15 Money and the Financial System |
|
|
474 | (30) |
|
Enter the World of Business |
|
|
475 | (1) |
|
How Mobile Banking Is Breaking the Bank |
|
|
475 | (1) |
|
|
476 | (1) |
|
Money in the Financial System |
|
|
476 | (4) |
|
|
476 | (1) |
|
|
477 | (2) |
|
|
479 | (1) |
|
Entrepreneurship in Action |
|
|
480 | (1) |
|
Square Rounds Out Its Product Offering |
|
|
480 | (3) |
|
Responding to Business Challenges |
|
|
483 | (1) |
|
Decrypting Cryptocurrencies |
|
|
483 | (1) |
|
The American Financial System |
|
|
484 | (6) |
|
The Federal Reserve System |
|
|
484 | (3) |
|
|
487 | (3) |
|
Consider Ethics and Social Responsibility |
|
|
490 | (1) |
|
Bank on It: Widespread Wells Fargo Fraud Uncovered |
|
|
490 | (6) |
|
|
490 | (3) |
|
|
493 | (2) |
|
|
495 | (1) |
|
So You're Interested in Financial Systems or Banking |
|
|
496 | (1) |
|
Review Your Understanding |
|
|
497 | (1) |
|
Critical Thinking Questions |
|
|
497 | (1) |
|
|
498 | (1) |
|
|
498 | (1) |
|
|
498 | (1) |
|
Build Your Skills: Managing Money |
|
|
498 | (1) |
|
Solve the Dilemma: Seeing the Financial Side of Business |
|
|
499 | (1) |
|
Build Your Business Plan: Money and the Financial System |
|
|
499 | (1) |
|
See for Yourself Videocase: Crowdfunding: Loans You Can Count On |
|
|
499 | (1) |
|
|
500 | (1) |
|
|
501 | (3) |
|
Chapter 16 Financial Management and Securities Markets |
|
|
504 | (30) |
|
Enter the World of Business |
|
|
505 | (1) |
|
No Shock: General Electric Struggles after Poor Financial Management |
|
|
505 | (1) |
|
|
506 | (1) |
|
Managing Current Assets and Liabilities |
|
|
506 | (3) |
|
|
506 | (3) |
|
Consider Ethics and Social Responsibility |
|
|
509 | (1) |
|
Making Every Woman Count: Improving Gender Diversity in Finance |
|
|
509 | (3) |
|
Managing Current Liabilities |
|
|
510 | (2) |
|
|
512 | (3) |
|
Capital Budgeting and Project Selection |
|
|
513 | (1) |
|
|
513 | (1) |
|
|
513 | (2) |
|
|
515 | (1) |
|
How Making Sustainability a Top Priority Helps the Bottom Line |
|
|
515 | (1) |
|
Financing with Long-Term Liabilities |
|
|
516 | (2) |
|
|
516 | (1) |
|
|
517 | (1) |
|
Financing with Owners' Equity |
|
|
518 | (2) |
|
|
520 | (1) |
|
Entrepreneurship in Action |
|
|
521 | (1) |
|
Sounds like Spotify's Non-IPO Was a Hit |
|
|
521 | (1) |
|
|
522 | (4) |
|
|
522 | (1) |
|
The Over-the-Counter Market |
|
|
523 | (1) |
|
Measuring Market Performance |
|
|
523 | (3) |
|
So You Want to Work in Financial Management or Securities |
|
|
526 | (1) |
|
Review Your Understanding |
|
|
527 | (1) |
|
Critical Thinking Questions |
|
|
527 | (1) |
|
|
528 | (1) |
|
|
528 | (1) |
|
|
528 | (1) |
|
Build Your Skills: Choosing among Projects |
|
|
529 | (1) |
|
Solve the Dilemma: Surviving Rapid Growth |
|
|
530 | (1) |
|
Build Your Business Plan: Financial Management and Securities Market |
|
|
530 | (1) |
|
See for Yourself Videocase: Tom & Eddie's: Fed through Nontraditional Channels |
|
|
530 | (1) |
|
|
531 | (1) |
|
|
531 | (3) |
|
|
|
A The Legal and Regulatory Environment |
|
|
534 | (22) |
|
B Personal Financial Planning |
|
|
556 | (25) |
|
|
581 | (16) |
|
|
|
|
597 | (7) |
|
|
604 | (4) |
|
|
608 | |
|
Appendixes (Available Online and via Create) |
|
|
|
A Guidelines for the Development of the Business Plan |
|
|
|
|
|
C Risk: The Basics of Risk Management |
|
|