Managing the Electronic Library: A Practical Guide for Information Professionals [Hardback]

About the Authors v Foreword xv List of Figures xxvii List of Tables xxix Section 1: Introduction The electronic library in teaching and research 3(24) Marilyn Deegan Section 2: Management issues at campus level Information strategies 27(22) Lynne Brindley Convergence of academic support services 49(14) Derek Law Case study: converged working at Liverpool John Moores University 63(16) Phil sykes Case study: the Queens University of Belfast 79(14) Norman Russell Case study: information strategy and convergence of academic support services at the University of North London 93(16) Roy Williams Case study: University of Stirling 109(20) Robin Davis Section 3: Managing change Overview: managing change 129(24) Joan Day Catherine Edwards Case study: managing change at the University of Wales, Cardiff Libraries 153(14) Catherine Edwards Case study: managing change at Edge Hill University College 167(18) Catherine Edwards Ruth Jenkinson Section 4: Resourcing and budgeting issues Overview: resourcing and budgeting issues 185(28) Thomas Graham Case study: a steady crusade: resourcing and budgeting for the electronic library at Southampton University 213(14) Bernard Naylor Case study: Sheffield Hallam University 227(20) Graham Bulpitt Section 5: Management information Overview: management information for the electronic library 247(24) Peter Brophy Section 6: Managing the just-in-time library Overview: managing the just-in-time library 271(22) John Blagden Case study: London Business School 293(14) Helen Edwards Case study: University of Newcastle upon Tyne 307(28) Keith Webster Section 7: Managing reference and information services Overview: managing reference and information services 335(22) Terry Hanson Case study: managing converged reference services at the University of Birmingham 357(12) Michele Shoebridge Case study: University of Hertfordshire Learning and Information Services 369(24) Jane Arthur Section 8: Managing user education and training Overview: managing user education and training 393(20) Margaret Watson Case study: the EduLib Project and implications for the management of change 413(18) David McNamara Jane Core Case study: University of Newcastle 431(14) John Morrow Jill Taylor-Roe Section 9: Managing technical services Overview: managing technical service in the electronic library: modernization before transformation 445(22) Will Wakeling Case study: UMIST library and information service 467(20) Keith Renwick Case study: Glasgow University Library 487(16) Colin Galloway Section 10: Managing library systems and technical support Overview: managing library systems and technical support 503(28) Robin Yeates Case study: University College Cork 531(18) John Cox Case study: University of Sheffield 549(18) Kath ODonovan Section 11: Managing specific electronic services Managing electronic reserve collections 567(20) Paula Kingston Managing the evolving map library 587(18) Patrick McGlamery Managing the Web -- the University of Exeter experience 605(18) Martin Myhill Ian Tilsed Managing current awareness services 623(18) Terry Hanson Section 12: General case studies The University of Wales Swansea 641(16) Andrew Green The University of York 657(16) Elizabeth Heaps The University of East Anglia 673(14) Jean Steward The LRC at South Bank University 687(20) John Akeroyd Delivery of electronic services for law at Aston University 707(16) Jackie Brocklebank Index 723