Preface |
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xiii | |
Acknowledgments |
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xvii | |
About the Authors |
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xix | |
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Chapter 1 Managing Local Governments in a Dynamic World |
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1 | (16) |
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Purpose and Organization of the Book |
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2 | (3) |
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Modern Metropolitan Complexity |
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3 | (1) |
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3 | (2) |
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The Contemporary Context: Continuity and Change |
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5 | (5) |
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5 | (2) |
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Elected Officials' Values and Views |
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7 | (1) |
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The Manager's Changing Roles and Responsibilities |
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8 | (1) |
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How Local Governments Conduct Business |
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9 | (1) |
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The Intergovernmental Landscape: Who's in Charge? |
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10 | (2) |
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Managing Challenges: Critical Competencies for Closing the Gap |
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12 | (5) |
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Chapter 2 U.S. Local Governments in Historical Context |
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17 | (18) |
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Early Development of American Cities: 1700--1900 |
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17 | (2) |
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19 | (2) |
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21 | (5) |
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Living Conditions in the Cities |
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21 | (3) |
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Progressive Era Social Reforms |
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24 | (1) |
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Progressive Era Political Reforms |
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25 | (1) |
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Post-Progressive Era Metropolitan Development |
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26 | (4) |
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Forces That Shaped Suburban Development |
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27 | (1) |
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Unintended Consequences of Suburbanization |
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28 | (2) |
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The Beginnings of the Metropolis |
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30 | (1) |
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30 | (5) |
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Chapter 3 Types, Functions, and Authority of U.S. Local Governments |
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35 | (24) |
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U.S. Local Government Authority |
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35 | (7) |
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Local Governments in the Federal System |
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35 | (2) |
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Local Government Relations with the National Government |
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37 | (2) |
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Local Governments and Their States |
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39 | (3) |
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Local Government Types and Distribution |
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42 | (4) |
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44 | (1) |
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45 | (1) |
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Special-Purpose Governments |
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45 | (1) |
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Regional Models of Local Government Structure |
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46 | (5) |
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Local Forms of Government |
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51 | (8) |
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Chapter 4 Working across Boundaries |
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59 | (26) |
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59 | (2) |
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Problems of Unchecked Development |
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60 | (1) |
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Disparities within Regions |
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60 | (1) |
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61 | (3) |
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62 | (1) |
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63 | (1) |
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63 | (1) |
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The Manager's Key Transcending Role |
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64 | (2) |
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From Cooperation to Governance: Snow White and the 17 Dwarfs |
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66 | (7) |
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68 | (2) |
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70 | (2) |
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72 | (1) |
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State Restructuring Incentives |
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73 | (7) |
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Minnesota and Oregon Three-Tier Experiments |
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73 | (3) |
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Carrot and Stick Approaches |
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76 | (4) |
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Regional Cooperation: Looking Forward |
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80 | (5) |
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Chapter 5 The Career of the Local Government Manager |
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85 | (30) |
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Local Government Manager Profiles |
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86 | (3) |
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86 | (1) |
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87 | (1) |
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Gender and Racial Diversity |
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88 | (1) |
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Working as a Local Government Manager |
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89 | (6) |
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Job Requirements for a Local Government Manager |
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90 | (1) |
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Career Paths and Patterns |
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91 | (2) |
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Job Satisfaction and Turnover |
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93 | (2) |
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Roles of the Local Government Manager |
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95 | (3) |
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Policy versus Administration |
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95 | (1) |
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Role Differences between Local Government Managers and Chief Administrative Officers |
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96 | (2) |
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98 | (4) |
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Management versus Leadership: What's the Difference? |
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100 | (2) |
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The Local Government Manager as Organizational Leader |
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102 | (4) |
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Unique Challenges to Leading in Local Government |
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103 | (1) |
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Manager Fit with the Community |
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104 | (2) |
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The Manager's Code of Ethics |
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106 | (3) |
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Making the Case for a Career in Local Government Management |
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109 | (6) |
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Chapter 6 Roles and Relationships |
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115 | (18) |
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Mayoral Authority and Roles |
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115 | (3) |
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115 | (2) |
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117 | (1) |
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Basics of Council--Manager Relationships: A North Carolina Example |
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118 | (3) |
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118 | (1) |
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119 | (2) |
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Realities of Council--Manager Roles and Responsibilities |
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121 | (6) |
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Policy and Administration |
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123 | (4) |
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Changing Roles and Relationships |
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127 | (6) |
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129 | (4) |
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Chapter 7 Enhancing Council--Manager Effectiveness |
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133 | (20) |
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134 | (2) |
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The Manager's Facilitating Role |
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136 | (1) |
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137 | (11) |
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Expectation 1 The Manager Is an Organization Capacity Builder |
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137 | (1) |
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Expectation 2 The Manager Is a Valued, Unbiased Advisor to the Governing Body |
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138 | (3) |
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Expectation 3 The Governing Body and the Manager Jointly Strive for Good Service to Citizens |
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141 | (1) |
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Expectation 4 Elected Officials' Relationships with Employees Are Carefully Managed |
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141 | (2) |
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Expectation 5 The Governing Body Acts as a Body and Is Dealt with as a Body |
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143 | (2) |
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Expectation 6 The Manager and Members of the Governing Body Give One Another a Chance to Prove Themselves |
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145 | (1) |
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Expectation 7 The Manager and Governing Body Give and Seek Feedback |
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146 | (1) |
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Expectation 8 The Manager and Governing Body Work Together to Promote Civility and Transparency |
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147 | (1) |
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Recognizing and Dealing with Problems in the Governing Body |
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148 | (5) |
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Chapter 8 Citizen Engagement |
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153 | (26) |
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154 | (1) |
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History of U.S. Citizen Engagement |
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155 | (3) |
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The Federal Government and Citizen Engagement |
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156 | (1) |
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State and Local Government Citizen Engagement |
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157 | (1) |
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Objectives of Citizen Participation |
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158 | (1) |
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Benefits of Citizen Engagement |
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158 | (1) |
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When Is Citizen Engagement Appropriate? |
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159 | (1) |
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159 | (6) |
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From Participation to Power |
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165 | (5) |
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Arnstein's Ladder of Citizen Participation |
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167 | (3) |
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International Association of Public Participation Spectrum |
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170 | (1) |
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170 | (4) |
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170 | (2) |
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Concerns about E-Engagement |
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172 | (2) |
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174 | (5) |
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Chapter 9 Service Delivery Strategies and Innovation |
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179 | (24) |
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Who Does What? Government-to-Government Approaches |
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180 | (7) |
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Interlocal Contracts and Agreements |
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180 | (1) |
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181 | (2) |
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Government-to-Government Contracting |
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183 | (4) |
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Who Does What? Public--Private Partnerships |
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187 | (6) |
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Contracting versus Privatization |
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187 | (1) |
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188 | (4) |
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192 | (1) |
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Other Alternative Service Delivery Tools |
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193 | (3) |
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Grants to Subsidize Services |
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193 | (1) |
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194 | (1) |
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194 | (2) |
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196 | (1) |
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Building Capacity for Innovation |
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197 | (6) |
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Chapter 10 The Manager's Toolbox |
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203 | (26) |
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Building Organizational Capacity |
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203 | (6) |
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204 | (1) |
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Federal Bureaucratic Reforms |
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204 | (2) |
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206 | (3) |
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209 | (12) |
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210 | (4) |
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214 | (4) |
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218 | (1) |
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218 | (2) |
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220 | (1) |
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The Journey from Planning and Measurement to Management |
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221 | (3) |
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Using the Tools as Manager |
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224 | (5) |
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Chapter 11 Emerging Issues and Management Challenges Facing Local Governments |
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229 | (18) |
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Wicked Problems Facing Local Governments |
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230 | (2) |
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Current and Emerging Issues for Local Governments |
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232 | (5) |
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232 | (1) |
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The Urban---Suburban---Rural Divide |
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233 | (2) |
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Erosion of Public Infrastructure |
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235 | (1) |
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Other Issues Affecting Local Governments |
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236 | (1) |
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Skills Needed in Future Managers |
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237 | (1) |
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238 | (3) |
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241 | (6) |
Appendix 1 International City/County Management Association (ICMA) Code of Ethics with Guidelines |
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247 | (8) |
Appendix 2 International City/County Management Association (ICMA) Practices for Effective Local Government Management |
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255 | (6) |
Index |
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261 | |