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E-grāmata: Managing Organizations to Sustain Passion for Public Service

(Indiana University, Bloomington)
  • Formāts: PDF+DRM
  • Izdošanas datums: 17-Dec-2020
  • Izdevniecība: Cambridge University Press
  • Valoda: eng
  • ISBN-13: 9781108910613
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  • Formāts: PDF+DRM
  • Izdošanas datums: 17-Dec-2020
  • Izdevniecība: Cambridge University Press
  • Valoda: eng
  • ISBN-13: 9781108910613

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Almost three decades ago, James Perry created the first survey instrument to measure public service motivation. Since then, social and behavioural scientists have intensively studied the motivating power of public service. This research relating to public service motivation, altruism and prosocial motivation and behaviour has overturned widespread assumptions grounded in market-orientated perspectives and produced a critical mass of new knowledge for transforming the motivation of public employees, civil service policies and management practices. This is the first study to look systematically across the different streams of research. Furthermore, it is the first study to synthesize the research across the applied questions that public organizations and their leaders confront, including: how to recruit ethical and committed staff; how to design meaningful public work; how to create work environments that support prosocial behaviour; how to compensate employees to sustain their public service; how to socialise employees for public service missions; and how to lead employees to engage in causes greater than themselves.

Perry proposes the use of emerging behavioural science knowledge to transform the motivation of public employees, civil service policies and management practices. For students and scholars in public management and public administration, and professionals interested in employee motivation, civil service reform, public management and leadership.

Recenzijas

'Perry's book proves the need and feasibility to go beyond just managing Human Resources. This requires a modal shift from 'meaningfulness' to 'motivation', and from 'motivation' to 'passion'. A sustainable and resilient society needs civil servants saying: 'I'm a passionate civil servant and I'm proud of our civil service'. This book shows how to make this happen.' Geert Bouckaert, Professor, KU Leuven Public Governance Institute 'Another invaluable gift from a father of Public Service Motivation. It takes the understanding of the nature of public service to a new level and helps those in search for change to put the service to the nation at the core of civil service reform.' Alikhan Baimenov, Chairman of the Steering Committee, Astana Civil Service Hub 'Managing Organizations to Sustain Passion for Public Service advances change in civil service institutions and organizations based on evidence-based, comprehensive research about public service. Addressing how leaders can be developed to communicate public service values and how selection processes and work environments can support prosocial behavior, it presents a new way forward. It is a must-read book for decision-makers and public management scholars around the globe, and its clear structure and practical examples make it highly accessible.' Lotte Bųgh Andersen, Professor, Department of Political Science and Government, Aarhus University and Danish Institute of Governmental Research 'James Perry delivers once more a masterpiece that is both ambitious and accessible. This is the first book that brilliantly presents the theoretical rationales, the complexities, but also the dilemmas of using public service motivation in HR practices. A must-read for all who want to understand public HRM.' Adrian Ritz, Professor for Public Management, University of Bern 'In conclusion, the utility that can be gained from reading Managing Organizations to Sustain Passion for Public Service by James Perry is significant. And it also crosses a number of audiences. For the researcher, it provides a connection between different streams of research surrounding organizational management that you might have otherwise been unaware. In this way, it is a book that ties all the research together. For the teacher, it provides a tool for connecting the research with the classes and subjects that we teach. But for everyone, it provides an understanding of the importance and application of PSM for improving the quality of public service organizations. Regardless of where the reader is from, there is something there that applies to the circumstances in which you, your country and community, and their governments face.' Ibrahim Maiga, Public Administration ' Perry's work opens new ways of understanding and championing public service employees. This text complements works on public service reform and administration, human resource management, and public service motivation and management. Highly recommended.' D. Truty, Choice

Papildus informācija

New behavioural science knowledge about motivation in public service from a pioneer of the field.
List of Figures
ix
List of Tables
x
List of Boxes
xi
Acknowledgments xii
Foreword xv
1 New Foundations For Cavil Service Systems
1(19)
1.1 Continuing Pressure on Traditional Civil Service Systems
5(5)
1.2 Public Service Motivation Research as a Foundation for Reform
10(7)
1.3 Conclusion
17(3)
2 Theoretical And Empirical Foundations For Public Service Motivation
20(30)
2.1 Predisposition-Opportunity Theory
32(9)
2.2 Self-Determination Theory
41(5)
2.3 Goal Theory
46(2)
2.4 Conclusion
48(2)
3 Selecting For High Public Service Motivation Is A Priority
50(36)
3.1 Attracting High Public Service Motivation Staff
52(31)
3.2 Conclusion
83(3)
4 Leveraging The Meaningfulness Of Public Work
86(29)
4.1 Meaningfulness of Public Work: The Public Sector's Competitive Advantage
88(4)
4.2 Strategies for Leveraging the Meaningfulness of Public Work
92(6)
4.3 Using Self-Persuasion or Other Self-Administered Interventions to Connect Employees to Beneficiaries
98(2)
4.4 Job Crafting
100(9)
4.5 Career Counseling
109(4)
4.6 Conclusion
113(2)
5 Creating A Supportive Work Environment
115(34)
5.1 How Public Institutional Arrangements Sustain Supportive Work Environments
116(11)
5.2 Strategies for Reinforcing Supportive Work Environments
127(16)
5.3 Unraveling Consensus: When Value Systems Collide
143(4)
5.4 Conclusion
147(2)
6 Aligning Compensation Systems And Public Service Motivation
149(34)
6.1 Motivation and Effective Compensation Systems
150(2)
6.2 Compensation Structures Affecting Motivation and Compensation System Effectiveness
152(28)
6.3 Conclusion
180(3)
7 Providing Opportunities For Newcomers To Learn Public Service Values
183(22)
7.1 Rationales for Socializing Employees
184(5)
7.2 Strategies for Socializing Staff to Public Service
189(13)
7.3 Conclusion
202(3)
8 Leading With Mission, Inspiration, And Communication
205(23)
8.1 How Leaders Make a Difference: Theoretical Foundations
207(7)
8.2 Leadership Strategies and Tactics for Unleashing the Power of Public Service
214(12)
8.3 Conclusion
226(2)
9 Designing Civil Service To Unleash Public Passion
228(39)
9.1 A Portfolio for Changing Civil Service Systems
229(15)
9.2 Change Processes for Advancing the Reform Agenda
244(12)
9.3 Research to Advance Integrating Public Service Motivation and Civil Service Reform
256(8)
9.4 Conclusion
264(3)
References 267(39)
Index 306
James Perry is Distinguished Professor Emeritus at the Paul H. O'Neill School of Public and Environmental Affairs, Indiana University. He pioneered research on public service motivation, now studied in more than fifty countries, and is recipient of the Dwight Waldo Award (ASPA), the H. George Frederickson Award (PMRA), the John Gaus Award (APSA), and the Routledge Prize (IRSPM).