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Managing the Transition to a Sustainable Enterprise: Lessons from Frontrunner Companies [Mīkstie vāki]

(Erasmus University Rotterdam, The Netherlands), (Erasmus University, The Netherlands), (Sustainability Consultant, DHV, The Netherlands), (Leading professional CSR/sustainability, DHV, The Netherlands)
  • Formāts: Paperback / softback, 288 pages, height x width: 246x174 mm, weight: 530 g, 37 Tables, black and white; 134 Illustrations, black and white
  • Izdošanas datums: 29-Aug-2013
  • Izdevniecība: Routledge
  • ISBN-10: 0415716136
  • ISBN-13: 9780415716130
  • Mīkstie vāki
  • Cena: 70,31 €
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  • Formāts: Paperback / softback, 288 pages, height x width: 246x174 mm, weight: 530 g, 37 Tables, black and white; 134 Illustrations, black and white
  • Izdošanas datums: 29-Aug-2013
  • Izdevniecība: Routledge
  • ISBN-10: 0415716136
  • ISBN-13: 9780415716130
In combining practice and theory, this textbook provides a management perspective on the business case for sustainability. Drawing on examples from 20 frontrunner companies located in the Netherlands, it builds upon a unique research project in which CEOs and middle-managers gave access not only to their decision-making process, but also revealed how their perceptions shaped the transition process.

This book identifies four different archetypes of business cases and related business models that business students and managers can use to identify phases and related attitudes towards sustainability. The book provides in-depth analysis and insight into:

theoretical concepts and an overview of the relevant literature

the different business cases for sustainability

behavioural characteristics of each phase and the typical barriers between them

more than 70 tipping points

approaches to shaping stakeholder dialogue

effective engagement of stakeholders in each phase of transition

how companies move through the phases towards higher levels of sustainability

insights of employees of the 20 companies whether the business case was really achieved

summary of the interventions which have proved successful in these companies.

This book offers students as well as managers of vocational and academic institutions at undergraduate and postgraduate level insight into real-life transition processes towards sustainability.

Recenzijas

The authors present a model that organizations of all sizes and in any industry can use to advance their sustainability agenda. The model is based on sound research and managers at all levels will find the case examples helpful in bringing to life the concepts presented throughout the book.

Timothy Galpin, Colorado State University, USA

No-one can doubt the need for transition to sustainable business - the problem is how to do it, how to persuade colleagues, and how to evaluate the claims of enthusiasts. This book answers these questions in a comprehensive, accessible and inspiring way. If you want to make wise decisions or to analyse what others are doing - use this book every day!

Jonathan Gosling, University of Exeter Business School, UK

For pension service providers the sustainability challenge has different perspectives. First of all, pension is about very long commitment. Second, pension is a means and its value is determined by other domains, like health care and living arrangements. And it is about the sustainability of their investments. These perspectives reinforce each other. Therefore sustainability is not a strategic option for PGGM (with more than 140 billion assets under management) but a necessity and conviction. This book inspired us with many concrete examples, tools and good-practices from peers.

Frido Kraanen, director of Cooperative and Sustainability PGGM, the Netherlands

Stakeholders expectations with respect to sustainability are no longer a threat or a business restriction but a huge enabler of innovation and commercial success for all kind of business; maybe thats the most important lesson of this publication. By providing a solid phase model, this book enables every manager to discover the companys position in sustainability and how to grasp the related business and communication value out of it. It clearly shows how a sustainability focus really contributes to the commercial success of organizations

Hans Koeleman, Director Corporate communications KPN, the Netherlands

The ambition of setting the standard in CSR in the aviation industry requires not only corporate commitment, but also smart management of an ever increasing portfolio of cross-sector partnerships. This book is the first that addresses this idea in a systematic and dynamic way. It provides a realistic counterweight to overly optimistic or pessimistic accounts of the sustainability efforts of large established companies like Air France-KLM.

Inka Pieter, Director CSR & Environmental Strategy KLM

This book provides an excellent application of transition thinking at the corporate level. Perfect combination of theory and practice.

Jan Rotmans, Dutch Research Institute for Transitions (DRIFT), the Netherlands

Sustainability is the major challenge of the twenty-first century. This book gives practical insights and tools that help us on the road to sustainable insurance.

Liesbeth van der Kruit, Director CSR, Achmea, the Netherlands

Being one of the world's largest dairy cooperatives, we face a large number of sustainability challenges. This book provides excellent models and lessons how to tackle these.

Frank van Ooijen, Director Sustainability, FrieslandCampina, the Netherlands

This challenging book can be seen as a breakthrough in literature about companys role in society. It provides a balanced, realistic and business wise insight in thinking and acting in the field of corporate responsibility. Combining scientific research with practical experiences, the authors succeed in bringing long term challenges to business leaders agendas today. Without any doubt, this book is food for thought for new business leaders with the ambition to enhance both society and business vitality.

Ab van der Touw, CEO Siemens, the Netherlands

Pathways to sustainable enterprise are journeys with unclear destinations, since what a sustainable enterprise of scale is still non-existent. By analyzing views of leading companies' employees, this book makes a valuable contribution to clarifying both the end-point and pathways to it, with valuable frameworks and exploration of key concepts such as tipping points.

Steve Waddell, NetworkingAction, USA

The evolution towards sustainable enterprise requires solid research designs, and active collaboration between academics and practitioners. This book provides an excellent example on how to achieve both objectives at the same time. A must read for anyone who is serious about studying or experimenting with these new ways to conceive of business.

Maurizio Zollo, President, European Academy of Management, Dean, Bocconi University, Italy

List of tables
xii
List of figures
xiii
List of boxes
xvi
Acknowledgements xviii
Foreword xx
Summary xxii
Part I Setting the stage
1(36)
1 Introduction: the logic of sustainable enterprise
3(15)
1.1 Introduction
3(8)
1.1.1 Target group
7(1)
1.1.2 Study group: using actual experience
8(3)
1.1.3 Delineation and approach
11(1)
1.1.4 Stakeholders
11(1)
1.2 Approach
11(3)
1.2.1 Overcoming obstacles
13(1)
1.2.2 Four phases on the way to sustainable development
13(1)
1.3 The structure of this book
14(4)
2 Delineating sustainable enterprise
18(19)
2.1 Defining sustainable enterprise: what are we talking about?
19(1)
2.2 Commitment and a sense of urgency
20(3)
2.3 Significance for companies
23(5)
2.3.1 Increasing awareness of dependence on natural resources and ecosystems
23(1)
2.3.2 The split between slow legislation and fast opinion mobilisation
24(1)
2.3.3 Liabilities
24(1)
2.3.4 Growing scale and influence of companies
25(1)
2.3.5 Higher standards of living allow for higher moral standards
26(1)
2.3.6 More transparent society
26(1)
2.3.7 Company value
27(1)
2.3.8 Professionalisation of civil society organisations
27(1)
2.3.9 Damage to reputation and cost of failure
27(1)
2.3.10 Incidents and systemic failures
28(1)
2.4 Issues
28(1)
2.5 In conclusion
28(9)
Part II Theory and concepts
37(94)
3 The business case for sustainable enterprise and the state of scientific knowledge on tipping points
39(40)
3.1 Introduction
40(1)
3.2 Four types of business case for sustainability
41(2)
3.3 Role of earnings and business models
43(2)
3.4 The search for tipping points
45(1)
3.5 Financial management
45(4)
3.5.1 Will good deeds be financially rewarded?
45(1)
3.5.2 Appreciation for sustainability in the capital market
46(1)
3.5.3 Economic value as cost saving
47(2)
3.6 Marketing and sales
49(2)
3.6.1 Sustainable brands
50(1)
3.6.2 The role of good causes as an extra reason to buy
51(1)
3.7 HRM policy
51(5)
3.7.1 Involving employees in sustainability policy
54(2)
3.8 Purchasing policy and supply chain management
56(5)
3.9 Operations management
61(2)
3.10 Reputation management
63(3)
3.11 Innovation (R&D)
66(2)
3.12 General management and strategic management
68(2)
3.13 Conclusion: the current state of affairs
70(9)
4 Transition to a sustainable enterprise
79(29)
4.1 Introduction
79(1)
4.2 Sustainable development model
80(2)
4.2.1 The intrinsic attitude: inactive or active towards societal developments
80(1)
4.2.2 The extrinsic attitude: reactive or proactive towards external stakeholders
81(1)
4.3 Four archetypes
82(9)
4.3.1 The inactive company
83(2)
4.3.2 The reactive company
85(3)
4.3.3 The active company
88(1)
4.3.4 The proactive company
89(2)
4.4 Phase transitions and tipping points
91(9)
4.4.1 Internal drivers and barriers to change
92(6)
4.4.2 External drivers and barriers to change
98(2)
4.5 Main transition challenges
100(1)
4.5.1 Activation: from inactive to reactive
100(1)
4.5.2 Internal alignment: from reactive to active
100(1)
4.5.3 External alignment: from active to proactive
101(1)
4.6 Conclusion: from temporary to permanent change
101(7)
4.6.1 Model summary
102(6)
5 Collaborative sustainable enterprise: the increasing importance of stakeholders
108(23)
5.1 Introduction: two schools of thought
108(2)
5.2 Categories of stakeholder
110(3)
5.2.1 Internal stakeholders
113(1)
5.3 Reasons to do business with engaged stakeholders
113(1)
5.4 Setting priorities
114(3)
5.5 Forms and methods of dialogue
117(4)
5.5.1 One-to-one contacts
118(1)
5.5.2 Multi-stakeholder meetings and surveys
118(1)
5.5.3 Conferences
119(1)
5.5.4 Roundtable discussions
120(1)
5.5.5 Partnerships
120(1)
5.6 An increasingly complex playing field
121(4)
5.7 Conclusion: timing and coordination
125(6)
Part III Practices
131(96)
6 Departing the inactive phase
133(39)
6.1 The status quo
135(5)
6.1.1 Development attitude
135(1)
6.1.2 Preparing to depart from the inactive phase
136(3)
6.1.3 The social dimension
139(1)
6.2 Towards a reactive attitude: the wake-up call
140(29)
6.2.1 Internal strategic change
141(1)
6.2.2 External pressure and crisis
141(1)
6.2.3 Sudden or gradual change
141(1)
6.2.4 Sudden change
142(13)
6.2.5 Gradual change
155(14)
6.3 Out of the inactive phase: conditions and interventions
169(3)
6.3.1 For directors
169(1)
6.3.2 For directors and managers
169(3)
7 From reactive towards active
172(29)
7.1 Action and reaction
173(1)
7.2 Growth through the reactive phase
174(14)
7.2.1 Introduction of a CSR department
175(1)
7.2.2 From KPIs to reporting
176(4)
7.2.3 Internal financial interventions
180(1)
7.2.4 Building employee engagement
181(1)
7.2.5 The beginnings of supply chain management
182(2)
7.2.6 The importance of recognition
184(1)
7.2.7 Follow-through growth in sight
185(3)
7.3 Leaving the reactive phase behind
188(9)
7.3.1 Case study: FrieslandCampina
188(4)
7.3.2 Case study: Philips
192(3)
7.3.3 Case study: National railway operator (NS)
195(2)
7.4 Summary conditions and interventions towards the active phase
197(4)
7.4.1 For directors
199(1)
7.4.2 For CSR managers
199(2)
8 Moving towards the proactive phase
201(26)
8.1 Moving through the active phase
202(11)
8.1.1 Case study: Bavaria and Albron - ISO 26000 and the CSR performance ladder
204(3)
8.1.2 Role of strategic slogan and sustainability in the mission
207(1)
8.1.3 Innovations and earnings models
208(2)
8.1.4 Combined chain initiatives
210(1)
8.1.5 Case study: HEMA - chain collaboration
211(1)
8.1.6 Ready for a proactive attitude
211(2)
8.2 Growth to the proactive phase
213(10)
8.2.1 Case study: Siemens - strategic portfolio management
215(2)
8.2.2 Case study: Rabobank - opinion forming on national and global problems
217(2)
8.2.3 Case study: Unilever
219(4)
8.3 Summary of conditions and interventions for growth to the proactive phase
223(4)
8.3.1 For directors
224(1)
8.3.2 For CSR managers
224(3)
Part IV The future
227(15)
9 Back to the future
229(13)
9.1 The power of awareness
230(3)
9.2 Crisis as impetus for new meaning and sense-making
233(1)
9.3 Individual initiatives
234(4)
9.3.1 Portfolio thinking
234(1)
9.3.2 Business models
235(1)
9.3.3 Supply chain management
235(1)
9.3.4 Transparency and collaboration
236(1)
9.3.5 Choose!
237(1)
9.3.6 Governance: the role of the supervisory board
237(1)
9.3.7 Stakeholders
237(1)
9.4 Collective tasks
238(4)
9.4.1 Incorporation of externalised environmental and social costs
238(1)
9.4.2 Circular economy
238(1)
9.4.3 Local for local
239(1)
9.4.4 Towards shareholder involvement
239(1)
9.4.5 Perspective
240(2)
Epilogue - a word of thanks 242(2)
Appendix 1 Golden tips 244(2)
Appendix 2 Partners in dialogue for the companies studied 246(2)
Bibliography 248(6)
Index 254
Rob van Tulder is Professor of International Business-Society Management at RSM Erasmus University Rotterdam, The Netherlands.



Rob van Tilburg is SeniorAdvisor at Royal HaskoningDHV , The Netherlands.



Mara Francken is advisor at Royal HaskoningDHV, The Netherlands.



Andrea da Rosa is Research Associate at the Partnerships Resource Centre RSM Erasmus University Rotterdam, The Netherlands.