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E-grāmata: Marketing for Sustainable Tourism

Edited by (University of Surrey, UK), Edited by (Nottingham University Business School, UK)
  • Formāts: 208 pages
  • Izdošanas datums: 13-Dec-2019
  • Izdevniecība: Routledge
  • Valoda: eng
  • ISBN-13: 9781351361323
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  • Formāts: 208 pages
  • Izdošanas datums: 13-Dec-2019
  • Izdevniecība: Routledge
  • Valoda: eng
  • ISBN-13: 9781351361323
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Tourism marketing has typically been seen as exploitative and fuelling hedonistic consumerism. Sustainability marketing can, however, use marketing skills and techniques to good purpose, by understanding market needs, designing more sustainable products and identifying more persuasive methods of communication to bring behavioural change. This book summarises the latest research on the theories, methods and results of marketing that seeks to make tourist destinations better places to live in, and better places to visit. It shares evidence on the motivations, mechanisms and barriers that businesses encounter, and on successes in changing consumer behaviour and pursuing sustainability goals. Particular attention is given to the methodologies of sustainable tourism marketing, to the subject’s breadth and complexity, and to its many innovations. Further research is called for to fully understand what contextual aspects influence these pro-sustainability interventions to achieve which outcomes in other settings, in order to validate some of the exploratory studies discussed, and establish the feasibility of scaling up pilot studies for more general use.

This book was originally published as a special issue of the Journal of Sustainable Tourism.

Citation Information vii
Notes on Contributors ix
1 Sustainability and marketing in tourism: its contexts, paradoxes, approaches, challenges and potential
1(15)
Xavier Font
Scott McCabe
2 Corporate social marketing in tourism: to sleep or not to sleep with the enemy?
16(19)
V. Dao Truong
C. Michael Hall
3 Social marketing, sustainable tourism, and small/medium size tourism enterprises: challenges and opportunities for changing guest behaviour
35(18)
D. Scott Borden
Tim Coles
Gareth Shaw
4 Which hotel guest segments reuse towels? Selling sustainable tourism services through target marketing
53(14)
Ljubica Knezevic Cvelbar
Bettina Grun
Sara Dolnicar
5 Using persuasive communication to co-create behavioural change --- engaging with guests to save resources at tourist accommodation facilities
67(20)
C. Warren
S. Becken
A. Coghlan
6 Improving carbon offsetting appeals in online airplane ticket purchasing: testing new messages, and using new test methods
87(15)
Nazila Babakhani
Brent W. Ritchie
Sara Dolnicar
7 The influence of trust perceptions on German tourists' intention to book a sustainable hotel: a new approach to analysing marketing information
102(19)
Sindhuri Ponnapureddy
Julianna Priskin
Timo Ohnmacht
Friederike Vinzenzand Werner Wirth
8 The role of travel agents' ethical concerns when brokering information in the marketing and sale of sustainable tourism
121(18)
Alexa Mossaz
Alexandra Coghlan
9 Greenhushing: the deliberate under communicating of sustainability practices by tourism businesses
139(17)
Xavier Font
Islam Elgammal
Ian Lamond
10 Tourism, information technologies and sustainability: an exploratory review
156(18)
Stefan Gossling
11 An environmental social marketing intervention in cultural heritage tourism: a realist evaluation
174(19)
Diana Gregory-Smith
Victoria K. Wells
Danae Manika
David J. McElroy
Index 193
Xavier Font is Professor of Sustainability Marketing at the University of Surrey, UK.









Scott McCabe is Professor in Marketing and Tourism at the University of Nottingham, UK.