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E-grāmata: Mastering System Center 2012 Operations Manager

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  • Formāts: PDF+DRM
  • Izdošanas datums: 17-Oct-2012
  • Izdevniecība: John Wiley & Sons Inc
  • Valoda: eng
  • ISBN-13: 9781118224892
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Mastering System Center 2012 Operations ManagerPalielināt
  • Formāts: PDF+DRM
  • Izdošanas datums: 17-Oct-2012
  • Izdevniecība: John Wiley & Sons Inc
  • Valoda: eng
  • ISBN-13: 9781118224892
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An essential guide on the latest version of Microsoft's server management tool

Microsoft's powerful Mastering System Center 2012 Operations Manager introduces many exciting new and enhanced feature sets that allow for large-scale management of mission-critical servers. This comprehensive guide provides invaluable coverage to help organizations monitor their environments across computers, network, and storage infrastructures while maintaining efficient and effective service levels across their applications.

  • Provides intermediate and advanced coverage of all aspects of Systems Center 2012 Operations Manager, including designing, planning, deploying, managing, maintaining, and scripting Operations Manager
  • Offers a hands-on approach by providing many real-world scenarios to show you how to use the tool in various contexts
  • Anchors conceptual explanations in practical application

Mastering System Center 2012 Operations Manager clearly shows you how this powerful server management tool can best be used to serve your organization's needs.

Introduction xxiii
Part 1 Implementation and Administration
1(424)
Chapter 1 Overview of Operations Management
3(22)
Understanding IT Service Management
3(1)
Exploring ITIL
4(2)
Exploring the MOF
6(5)
Exploring the Dynamic System Initiative
11(1)
Tying It All Together
12(7)
Defining Operations Management
19(1)
Systems Management
20(1)
Operations Management
20(1)
The Bottom Line
21(4)
Chapter 2 Installing Operations Manager 2012
25(76)
Planning the Operations Manager Environment
25(1)
Infrastructure Planning and Design Guides
26(1)
Sizing Helper Tool
27(1)
Operations Manager Building Blocks
28(1)
Management Group
29(1)
Management Server
29(2)
Resource Pools
31(1)
Operations Manager Agent
31(1)
Gateway Server
32(2)
Operations Console
34(1)
Web Console Server
34(1)
Reporting Server
35(1)
Operational Database
36(1)
Operations Manager Data Warehouse
36(1)
Management Packs
36(1)
Audit Collection Services
37(1)
ACS Collector
38(1)
ACS Forwarder
39(1)
ACS Database
39(1)
AEM File Share
39(1)
Installing
40(1)
Prerequisite Checker
40(1)
Environmental Prerequisites
41(1)
Hardware Prerequisites
42(1)
Software Prerequisites
42(9)
Firewall Prerequisites
51(2)
Required Service Accounts
53(2)
Required Groups
55(1)
Installation Example Network
56(1)
Introducing the Example Network
56(1)
Installing the First Management Server
57(6)
Installing the Operations Manager Console
63(2)
Installing Operations Manager Reporting
65(6)
Installing the Operations Manager Web Console
71(3)
Installing the Second Management Server
74(2)
Installing a Gateway Server
76(8)
Installing ACS
84(8)
Upgrading to System Center Operations Manager 2012
92(1)
Upgrade Prerequisites
92(1)
Deciding the Upgrade Path
93(1)
Upgrade Path Checklists
93(1)
The Upgrade Wizard
94(1)
Notes from the Field---Upgrade or Migrate?
95(2)
Additional Upgrade Resources
97(1)
Active Directory Integration
98(1)
Bottom Line
99(2)
Chapter 3 Management Group Settings
101(24)
Configuring Management Group Global Settings
101(2)
Alerts
103(2)
Database Grooming
105(1)
Privacy Settings
106(5)
Reporting Settings
111(1)
Web Addresses
111(1)
Configuring Global Server Settings
112(1)
Heartbeat
112(1)
Security
113(1)
Exploring Global Agent Settings
114(1)
Understanding Individual Server Options
115(1)
Agent Management
115(5)
Heartbeat
120(1)
Security
121(1)
Proxy Settings
121(1)
The Bottom Line
122(3)
Chapter 4 Installing and Configuring Agents
125(86)
Prerequisites
125(1)
Installing the Agent from the Console
126(9)
Installing Manually
135(1)
Installing from the Media
136(2)
Other Manual Installation Methods
138(2)
Patching Manually Installed Agents
140(1)
Adjusting Individual Agent Settings
141(1)
Properties
142(2)
Open
144(1)
Change Primary Management Server
144(1)
Repair
144(1)
Uninstall
145(1)
Delete
145(1)
Deploying the Agent to a Unix/Linux Computer
146(3)
Manual Agent Install on Unix/Linux
149(1)
Deploying an Agent to an Untrusted Client
149(3)
The Local Server Certificate Request and Import Process
152(4)
A Closer Look at the Agent Files and Queues
156(1)
What Happens if the Agent Stops Communicating with the Management Group?
156(1)
The Bottom Line
157(2)
Chapter 5 Managing Management Packs
159(1)
Understanding Monitoring Capabilities
160(1)
Identifying Management Pack Requirements
160(1)
Current Management Packs Available
161(1)
Requirements for Management Pack Monitoring
162(2)
Exploring Management Packs
164(1)
Discovery
164(2)
Groups
166(6)
Monitors
172(24)
Using Rules
196(7)
Management Pack Templates
203(4)
Overrides
207(2)
Removing Management Packs
209(1)
The Bottom Line
209(2)
Chapter 6 Understanding Management Packs
211(18)
What Does Operations Manager Monitor?
211(2)
What Is a Management Pack?
213(2)
Implementing a Management Pack
215(5)
Tuning a Management Pack
220(5)
Advanced Authoring Topics
225(1)
Classes, Inheritance, and Relationships
225(1)
Discoveries
226(2)
The Bottom Line
228(1)
Chapter 7 Working with Consoles
229(58)
The Consoles
229(1)
The Operations Console
230(1)
The Web Console
230(1)
Operations Manager Shell
231(1)
Application Advisor
231(1)
Application Diagnostics
231(1)
SharePoint Web Part
231(1)
Console Overview
231(1)
Workspaces
232(1)
Views
233(17)
Customizing the Console
250(1)
Limiting the Data in the Details Pane
250(6)
Creating Views As an Operator
256(1)
Tasks
257(9)
Maintenance Mode
266(3)
Operators
269(6)
Notifications
275(1)
Configuring Notification Channels
275(5)
Configuring Notification Subscribers
280(2)
Configuring Notification Subscriptions
282(3)
The Bottom Line
285(2)
Chapter 8 Network Monitoring
287(36)
Exploring Operations Manager Network Monitoring
287(1)
Multivendor Support
288(1)
Multidevice Support
289(1)
Multiprotocol Support
289(1)
Resource Pools
289(1)
Dashboards and Reports
290(1)
Understanding Network Device Discovery
291(1)
Discovery Rules
291(1)
RunAs Accounts
292(1)
RunAs Profiles
292(1)
Discovery Phases
293(1)
Configuring Network Device Discovery
294(7)
Network Device Descriptions
301(1)
What Exactly Gets Discovered?
301(1)
Viewing a Certified Network Device
301(1)
Managing Network Monitoring
302(2)
Reporting on Your Network Devices
304(2)
Running Tasks
306(4)
Using Network Monitoring Groups
310(1)
Server Interface Discovery (Interface Stitching)
311(2)
Network Monitoring Dashboards
313(3)
Network Vicinity Dashboard Limitations
316(1)
Troubleshooting Network Monitoring
316(1)
Network Device Discovery Problems
316(3)
Device Components Not Discovered
319(1)
Bottom Line
320(3)
Chapter 9 Application Performance Monitoring
323(78)
APM Overview
323(1)
APM Features
324(1)
Server-Side Monitoring
325(1)
Client-Side Monitoring
325(1)
.NET Application Performance Monitoring Template
325(2)
APM Architecture
327(1)
Databases
327(2)
Management Servers
329(1)
Agent
329(1)
Consoles
330(1)
Enabling Server-Side Monitoring
331(1)
Sample .NET Applications
332(1)
Prerequisites
333(3)
Server-Side Configuration
336(8)
Enabling Client-Side Monitoring
344(1)
Prerequisites
344(1)
Compatibility Check
345(1)
Client-Side Configuration
346(7)
Client-Side vs. Web Application Monitoring
353(1)
Working with the Consoles
354(1)
Using the Operations Manager Console
354(5)
Using the Application Diagnostics Console
359(1)
Launching the Application Diagnostics Console
360(1)
Exploring Application Diagnostics
361(12)
Using the Application Advisor Console
373(1)
Application Advisor Dependencies
373(1)
Launching the Application Advisor Console
374(1)
Running APM Reports
375(3)
Report Tools
378(1)
Security in APM
378(1)
APM Role-Based Access
378(1)
What About Sensitive Data in .NET Monitoring?
379(2)
APM Dashboards
381(3)
Introduction to Java-Based Application Monitoring
384(1)
Prerequisites
384(1)
What Level of Monitoring Can We Expect?
385(1)
Java Is All About the Beans
386(1)
JEE Monitoring Online Resources
387(1)
Troubleshooting APM
387(1)
Troubleshooting Application Discoveries
387(2)
Generating On-Demand Errors
389(4)
Troubleshooting Client-Side Monitoring
393(1)
Troubleshooting Application Diagnostics
394(1)
Troubleshooting Application Advisor
394(1)
Leveraging the Operations Manager Management Pack
394(3)
Too Many APM Alerts
397(1)
APM Technical Resources
397(2)
Bottom Line
399(2)
Chapter 10 Working with Complex Configurations
401(24)
Multiple Management Groups
401(1)
Preproduction Requirements
401(1)
Capacity Requirements
402(1)
Security Requirements
402(1)
Connected Management Groups
403(4)
Working with Multihomed Agents
407(1)
Multihoming Overview
407(1)
Multihoming Considerations
408(2)
Configuring Multihomed Agents
410(5)
Working with Third-Party Management Solutions
415(1)
Connection vs. Integration
415(1)
Integrating with Orchestrator
416(6)
The Bottom Line
422(3)
Part 2 Maintenance and Troubleshooting
425(174)
Chapter 11 Optimizing Your Environment
427(32)
Optimizing Management Packs
427(2)
Identifying Useful Settings
429(2)
Customizing Management Packs
431(2)
Optimizing Rules
433(2)
Modifying Existing Rules
435(6)
Creating New Rules
441(4)
Self-Tuning Thresholds
445(10)
Optimized Performance Counters
455(1)
The Bottom Line
456(3)
Chapter 12 Backup, Restore, and Disaster Recovery
459(32)
Operations Manager Architecture
459(1)
Pools
460(1)
Management Server
460(1)
Databases
460(1)
Reporting Server
461(1)
Audit Collection Services
462(1)
Gateway Server
462(1)
Common Backup and Restore Scenarios
462(1)
Databases
462(2)
OperationsManager Database
464(1)
OperationsManagerDW Database
465(1)
OperationsManagerAC Database
465(1)
Management Server
466(1)
Reporting Server
467(1)
Gateway Server
468(1)
ACS Collector
468(1)
Basics
468(1)
The Backups
469(16)
Advanced
485(1)
Disaster Recovery
486(1)
Technologies behind HA
486(1)
Using Operations Manager 2012 to Monitor Your Disaster Recovery Site
487(1)
Replicating Operations Manager Data to Your Disaster Recovery Site
488(1)
The Bottom Line
488(3)
Chapter 13 Troubleshooting
491(44)
System Center 2012 Operations Manager Troubleshooting Tools
491(1)
Microsoft Tools
492(11)
Community Tools
503(2)
Other Essential Tools
505(1)
Installation Troubleshooting
505(1)
Upgrading from Operations Manager 2007 R2
505(3)
Service Principal Name Not Registered
508(3)
Troubleshooting Agents
511(1)
Agent Warnings and Errors in Event Viewer
511(1)
Agent Communication Issues
511(6)
Manually Deployed Agents Missing
517(1)
Operations Manager Won't Remove an Agent Entry in the Pending Management Folder
518(1)
Troubleshooting Management Packs
518(1)
Management Pack Warnings and Errors in Event Viewer
519(1)
Management Pack Guides
519(1)
Management Pack Discoveries
520(1)
Performance Troubleshooting
521(1)
Agent Performance Problems
522(2)
Slow Console Performance
524(2)
Optimizing Performance
526(2)
Troubleshooting Security Issues
528(1)
Overcoming Issues with the W32Time Service
528(1)
Understanding Why the Discovery Wizard Never Completes
528(1)
Security Failure Audits, Warnings, and Errors in Event Viewer
529(1)
Troubleshooting Reports
530(1)
Blank Reports
530(1)
Online Resources for Troubleshooting
531(1)
Useful Websites
531(1)
Social Networking
532(1)
The Bottom Line
532(3)
Chapter 14 Scripting Operations Manager 2012
535(64)
Introducing PowerShell
536(3)
Useful PowerShell Cmdlets
539(10)
PowerShell and Operations Manager
549(1)
Operations Manager Cmdlets
550(1)
Windows Computer Cmdlets
551(4)
Management Pack Cmdlets
555(5)
Rule Cmdlets
560(4)
Task Cmdlets
564(2)
Action Cmdlets
566(1)
Notification Cmdlets
567(3)
Alert Cmdlets
570(2)
Miscellaneous Cmdlets
572(4)
Management Server Cmdlets
576(6)
Maintenance Window Cmdlets
582(2)
Monitoring Cmdlets
584(9)
Cross-Platform Cmdlets
593(4)
The Bottom Line
597(2)
Appendix A The Bottom Line
599(24)
Chapter 1 Overview of Operations Management
599(2)
Chapter 2 Installing Operations Manager 2012
601(2)
Chapter 3 Management Group Settings
603(1)
Chapter 4 Installing and Configuring Agents
604(1)
Chapter 5 Managing Management Packs
605(1)
Chapter 6 Understanding Management Packs
606(1)
Chapter 7 Working with Consoles
607(3)
Chapter 8 Network Monitoriing
610(2)
Chapter 9 Application Performance Monitoring
612(2)
Chapter 10 Working with Complex Configurations
614(2)
Chapter 11 Optimizing Your Environment
616(1)
Chapter 12 Backup, Restore, and Disaster Recovery
617(2)
Chapter 13 Troubleshooting
619(2)
Chapter 14 Scripting Operations Manager 2012
621(2)
Index 623
Bob Cornelissen, MVP, is a Managing Consultant for BICTT in the Netherlands, specializing in Operations Manager and other System Center products. Kevin Greene is a Subject Matter Expert with Ergo in Ireland and specializes in System Center and private cloud technologies. Ivan Hadzhiyski is a freelance consultant/trainer specializing in the System Center family of products, with a focus on SCOM and SCCM. Paul Keely has been in IT for over 14 years, is an Operations Manager MVP, and designs and builds high-end monitoring solutions for Infront Consulting. Sam Allen is a Premier Field Engineer with Microsoft and has been specializing in Operations Manager for the last six years. Telmo Sampaio is the Chief Geek at MCTrainer.NET, specializing in System Center, SQL, SharePoint, and .NET.
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