Messages is a brief, highly interactive text that emphasizes interpersonal communication skills in the real world, ethics, critical thinking, listening, and power in a multicultural world. While intentionally brief, Messages provides a comprehensive introduction to interpersonal communication that creates a foundation for students to first understand the concepts as well as to develop the necessary skills to apply what they have learned through real-life examples and exercises. With a renewed focus on skill-building, this text helps today's students understand how to master their interpersonal communication skills in every area of their lives.
Papildus informācija
Messages is a brief, highly interactive text that emphasizes interpersonal communication skills in the real world, ethics, critical thinking, listening, and power in a multicultural world. While intentionally brief, Messages provides a comprehensive introduction to interpersonal communication that creates a foundation for students to first understand the concepts as well as to develop the necessary skills to apply what they have learned through real-life examples and exercises. With a renewed focus on skill-building, this text helps today's students understand how to master their interpersonal communication skills in every area of their lives.
I. MESSAGES ABOUT THE SELF AND OTHERS.
1. Interpersonal Communication.
What Is Interpersonal Communication?
Principles of Interpersonal Communication.
Culture and Interpersonal Communication.
2. The Self in Interpersonal Communication.
Self-Concept and Self-Awareness.
Self-Disclosure.
Interpersonal Apprehension.
3. Perception in Interpersonal Communication.
The Stages of Perception.
The Process of Perception.
Increasing Accuracy in Interpersonal Perception.
4. Listening in Interpersonal Communication.
The Stages of Listening.
Styles of Listening Effectively.
Listening, Culture, and Gender.
II. MESSAGES: SPOKEN AND UNSPOKEN.
5. Verbal Messages.
Principles of Verbal Messages.
Confirmation and Disconfirmation.
Using Verbal Messages Effectively and Critically.
6. Nonverbal Messages.
The Functions of Nonverbal Messages.
The Channels of Nonverbal Messages.
Culture and Nonverbal Messages.
7. Emotional Messages.
Principles of Emotions and Emotional Messages.
Obstacles in Communicating Emotions.
Guidelines for Communicating Emotions.
8. Conversation Messages.
The Process of Conversation.
Managing Conversation.
Effective Conversation.
III. MESSAGES IN CONTEXT.
9. Culture and Interpersonal Communication.
Cultural and Intercultural Communication.
Cultural Differences.
Improving Intercultural Communication.
10. Relationships and Interpersonal Communication.
Interpersonal Relationships.
Relationship Stages.
Relationship Types.
11. Conflict and Interpersonal Communication.
Principles of Interpersonal Conflict.
Conflict Resolution Stages.
Conflict Management Strategies.
12. Power and Interpersonal Communication.
Principles of Power.
Intrapersonal Power: Self-Esteem.
Interpersonal Power: Assertiveness.
Glossary of Interpersonal Communication Concepts.
Glossary of Interpersonal Communication Skills.
Bibliography.
Index.
