| Introduction |
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| Chapter 1 Client access servers |
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1 | (42) |
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CAS architecture demystified |
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2 | (5) |
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CAS authentication methods |
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7 | (3) |
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10 | (4) |
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External and internal U RLs |
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11 | (1) |
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External and internal authentication |
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12 | (1) |
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Managing virtual directory settings |
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12 | (2) |
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14 | (1) |
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Load balancing made simpler |
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15 | (4) |
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15 | (1) |
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15 | (2) |
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17 | (1) |
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Windows Network Load Balancing |
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17 | (1) |
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Choosing a load balancing solution |
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18 | (1) |
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The role of Outlook Anywhere |
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19 | (2) |
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21 | (2) |
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21 | (1) |
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21 | (1) |
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Using a single internal name for Outlook Anywhere |
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22 | (1) |
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External names for Outlook Anywhere |
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22 | (1) |
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The Front End Transport service |
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23 | (1) |
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24 | (7) |
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26 | (1) |
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Accessing Autodiscover through SCPs |
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27 | (1) |
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Accessing Autodiscover through well-known URLs |
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28 | (1) |
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The role of Exchange providers |
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28 | (2) |
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Retrieving configuration information with Autodiscover |
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30 | (1) |
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Understanding CAS proxying and redirection |
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31 | (3) |
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32 | (1) |
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33 | (1) |
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CAS coexistence and migration |
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34 | (2) |
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Routing inbound traffic to the 2013 CAS role |
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34 | (1) |
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35 | (1) |
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36 | (5) |
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How Exchange uses certificates |
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36 | (1) |
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Where to get certificates |
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37 | (1) |
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38 | (1) |
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What certificates do you need? |
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38 | (1) |
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Requesting and applying certificates |
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39 | (2) |
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41 | (2) |
| Chapter 2 The Exchange transport system |
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43 | (112) |
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A quick introduction to Exchange transport |
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43 | (4) |
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The transport pipeline: An overview |
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44 | (2) |
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Message routing: An overview |
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46 | (1) |
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Exchange 2013 transport architecture in depth |
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47 | (26) |
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The Front End Transport service |
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52 | (1) |
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52 | (1) |
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The Mailbox Transport Delivery service |
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53 | (1) |
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The Mailbox Transport Submission service |
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53 | (1) |
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53 | (15) |
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Securing mail with Transport Layer Security (TLS) |
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68 | (5) |
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73 | (16) |
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73 | (1) |
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74 | (2) |
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76 | (1) |
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77 | (4) |
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Enabling prioritized message delivery |
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81 | (1) |
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82 | (7) |
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89 | (4) |
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93 | (1) |
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94 | (12) |
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95 | (1) |
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Exchange 2013 and Active Directory |
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96 | (4) |
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Overriding Active Directory site link costs |
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100 | (2) |
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Selecting a send connector |
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102 | (2) |
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Exchange 2013 and DNS MX lookups |
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104 | (1) |
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105 | (1) |
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High availability and Exchange transport |
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106 | (9) |
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109 | (5) |
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114 | (1) |
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115 | (8) |
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118 | (1) |
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How transport rules are applied |
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119 | (1) |
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Setting transport rule priority |
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120 | (2) |
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Active Directory Rights Management Services and transport rules |
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122 | (1) |
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123 | (6) |
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124 | (1) |
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Data loss prevention rules |
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125 | (3) |
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128 | (1) |
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129 | (8) |
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131 | (2) |
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Alternate journal recipients |
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133 | (2) |
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Journaling at the mailbox database level |
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135 | (1) |
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Journaling using journal rules |
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135 | (1) |
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Journaling of unified messaging messages |
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136 | (1) |
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Securing a mailbox used as a journal recipient |
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136 | (1) |
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Changing organization-level transport settings |
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137 | (6) |
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Setting server-level behavior |
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143 | (6) |
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143 | (1) |
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144 | (2) |
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Interpreting protocol log files |
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146 | (3) |
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Customizing transport system messages |
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149 | (6) |
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149 | (3) |
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152 | (3) |
| Chapter 3 Client management |
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155 | (72) |
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156 | (13) |
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156 | (5) |
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161 | (5) |
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166 | (1) |
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Outlook Web App for Devices |
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167 | (2) |
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Managing Outlook for Windows |
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169 | (20) |
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Managing Outlook Anywhere |
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169 | (1) |
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170 | (1) |
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Using the Exchange Remote Connectivity Analyzer |
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171 | (4) |
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Outlook settings and group policies |
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175 | (2) |
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Pre-staging OST files for Outlook 2013 deployment |
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177 | (1) |
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178 | (2) |
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Blocking client connections to a mailbox |
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180 | (5) |
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Blocking client access to a Mailbox server |
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185 | (1) |
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Using the Office Configuration Analyzer Tool |
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186 | (3) |
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189 | (23) |
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Outlook Web App mailbox policies |
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189 | (7) |
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Controlling offline Outlook Web App use |
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196 | (2) |
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Controlling attachment access and rendering |
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198 | (2) |
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Managing Outlook Web App virtual directory settings |
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200 | (1) |
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Managing Outlook Web App timeouts |
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201 | (1) |
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Managing Office Store apps for Outlook Web App |
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202 | (7) |
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Customizing Outlook Web App |
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209 | (3) |
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212 | (1) |
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Managing Outlook Web App for Devices |
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213 | (1) |
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213 | (8) |
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Configuring the IMAP4 server |
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215 | (4) |
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Configuring IMAP4 client access |
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219 | (2) |
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221 | (6) |
| Chapter 4 Mobile device management |
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227 | (44) |
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All about Exchange ActiveSync |
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228 | (4) |
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A quick tour of EAS history |
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228 | (2) |
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What it means to "support EAS |
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230 | (2) |
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How Exchange ActiveSync works |
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232 | (16) |
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233 | (1) |
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233 | (1) |
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234 | (1) |
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235 | (3) |
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238 | (2) |
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240 | (2) |
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242 | (6) |
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Managing Exchange ActiveSync |
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248 | (22) |
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Organization-level settings |
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249 | (2) |
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251 | (1) |
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Mobile device mailbox policies |
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251 | (2) |
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253 | (2) |
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Handling users who leave the company |
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255 | (2) |
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Reporting on EAS sync and device activity |
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257 | (4) |
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Building device access rules |
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261 | (4) |
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Blocking devices on a per-user basis |
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265 | (1) |
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266 | (1) |
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267 | (3) |
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Other mobile device management alternatives |
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270 | (1) |
| Chapter 5 Message hygiene and security |
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271 | (38) |
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A quick message-hygiene primer |
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274 | (3) |
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274 | (1) |
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274 | (1) |
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275 | (1) |
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276 | (1) |
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Message security and protection in Exchange |
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277 | (8) |
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Built-in security features |
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278 | (1) |
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278 | (5) |
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Exchange Online Protection |
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283 | (2) |
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Major changes from previous versions |
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285 | (1) |
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Managing anti-malware scanning |
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285 | (5) |
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Managing server-level settings |
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286 | (2) |
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Disabling anti-malware scanning |
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288 | (1) |
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Configuring server-based third-party anti-malware scanners |
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289 | (1) |
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Managing anti-spam filtering |
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290 | (19) |
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Methods of spam filtering |
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291 | (6) |
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Enabling anti-spam filtering on mailbox servers |
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297 | (1) |
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The spam filtering pipeline |
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297 | (1) |
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Controlling protocol filtering |
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298 | (5) |
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Controlling content filtering |
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303 | (1) |
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Controlling sender reputation filtering |
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304 | (1) |
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Controlling how Exchange interacts with client-side junk mail filtering |
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304 | (2) |
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Working with quarantined messages |
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306 | (3) |
| Chapter 6 Unified messaging |
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309 | (82) |
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A quick introduction to Exchange UM |
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310 | (15) |
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Major Exchange UM features |
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310 | (2) |
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Unified messaging concepts |
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312 | (6) |
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Unified messaging objects and attributes |
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318 | (5) |
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Unified messaging architecture |
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323 | (2) |
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What happens when the phone rings |
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325 | (28) |
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Call answering for a user mailbox |
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326 | (20) |
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Call answering for an automated attendant |
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346 | (4) |
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Call answering for Outlook Voice Access |
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350 | (1) |
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351 | (2) |
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353 | (7) |
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The parts of a phone number |
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353 | (2) |
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The role of dialing rules |
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355 | (4) |
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359 | (1) |
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359 | (1) |
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Multilingual support in UM |
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360 | (3) |
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Installing and removing language packs |
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362 | (1) |
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Choosing the right language |
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362 | (1) |
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363 | (5) |
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364 | (1) |
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364 | (1) |
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365 | (1) |
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365 | (1) |
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Designing automated attendants |
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366 | (2) |
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368 | (1) |
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368 | (22) |
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A quick note about permissions |
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369 | (1) |
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Managing UM server-level settings |
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369 | (6) |
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Scheduling UM work on the Mailbox server |
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375 | (1) |
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376 | (5) |
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381 | (1) |
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UM mailbox policy settings |
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381 | (3) |
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384 | (3) |
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Automated attendant settings |
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387 | (3) |
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Unified messaging and the future |
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390 | (1) |
| Chapter 7 Integrating Exchange 2013 with Lync Server |
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391 | (42) |
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391 | (2) |
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Combining Lync and Exchange |
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393 | (9) |
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393 | (2) |
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What Exchange adds to Lync |
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395 | (2) |
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Lync integration concepts and architecture |
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397 | (4) |
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Certificates, trust, and permissions |
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401 | (1) |
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Initial integration steps |
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402 | (6) |
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Installing prerequisites on Exchange servers |
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403 | (1) |
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Configuring server authentication |
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403 | (1) |
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404 | (1) |
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Creating partner applications |
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405 | (3) |
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Enabling IM and presence integration in Outlook Web App |
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408 | (7) |
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Configuring IM/P with single-role servers |
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408 | (1) |
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Completing IM/P integration |
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409 | (3) |
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Troubleshooting Outlook Web App IM integration |
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412 | (3) |
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Integrating Exchange L IM and Lync Server |
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415 | (8) |
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Exchange UM integration concepts |
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415 | (1) |
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416 | (7) |
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Enabling the Unified Contact Store for Lync users |
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423 | (3) |
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Working with high-resolution photos |
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426 | (3) |
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Assigning photos to users |
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427 | (2) |
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Integrating Exchange archiving with Lync Server |
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429 | (2) |
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What archiving integration means |
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429 | (1) |
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Understanding Lync archiving |
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429 | (1) |
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Enabling Lync archiving to Exchange |
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430 | (1) |
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431 | (2) |
| Chapter 8 Office 365: A whirlwind tour |
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433 | (60) |
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434 | (5) |
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The many faces of Office 365 |
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435 | (1) |
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435 | (3) |
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438 | (1) |
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439 | (1) |
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Is Office 365 right for you? |
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439 | (11) |
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439 | (3) |
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442 | (2) |
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444 | (1) |
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444 | (3) |
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447 | (2) |
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449 | (1) |
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449 | (1) |
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Hybrid operations, migration, and coexistence |
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450 | (9) |
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The role of directory synchronization |
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450 | (2) |
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Single sign-on and federation |
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452 | (1) |
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453 | (1) |
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454 | (4) |
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Understanding types of migration |
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458 | (1) |
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Assessing your Office 365 readiness |
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459 | (4) |
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Signing up for the service |
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459 | (1) |
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460 | (3) |
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Setting up a hybrid organization |
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463 | (25) |
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Enabling directory synchronization |
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463 | (8) |
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471 | (2) |
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473 | (6) |
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Running the Hybrid Configuration Wizard |
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479 | (5) |
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Moving users to the cloud |
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484 | (4) |
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Managing a hybrid organization |
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488 | (4) |
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Connecting Windows PowerShell and EAC to the service |
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488 | (1) |
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489 | (1) |
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Changing hybrid settings after deployment |
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490 | (1) |
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490 | (2) |
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492 | (1) |
| Index |
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