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E-grāmata: Microsoft Outlook 2010 Step by Step

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  • Formāts: PDF+DRM
  • Sērija : Step by Step
  • Izdošanas datums: 29-Jun-2010
  • Izdevniecība: Microsoft Press,U.S.
  • Valoda: eng
  • ISBN-13: 9780735651487
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Microsoft Outlook 2010 Step by StepPalielināt
  • Formāts: PDF+DRM
  • Sērija : Step by Step
  • Izdošanas datums: 29-Jun-2010
  • Izdevniecība: Microsoft Press,U.S.
  • Valoda: eng
  • ISBN-13: 9780735651487
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A hands-on, self-paced tutorial takes readers through skill-building exercises to master the fundamentals of working with the latest version of Office Outlook 2010, explaining how to navigate the user interface, manage contacts, use e-mail, schedule appointments and meetings, and customize Outlook.

Lambert, an author who works in the training and certification industry and translates technical information into training and certification tools, and Cox, an author who develops training materials about technical topics for non-technical audiences, provide step-by-step instructions for using Microsoft Outlook 2010. They explain basic skills and how to set up email and contacts; send, search, filter, and organize messages; manage a calendar; create and track tasks, to-do lists, and appointments; block spam and secure outgoing messages; add pictures, graphics, and signatures to messages; work remotely; and customize the program. A searchable edition of the book and practice files are online. Annotation ©2011 Book News, Inc., Portland, OR (booknews.com)

Experience learning made easy-and quickly teach yourself how to manage your communications with Outlook 2010. With STEP BY STEP, you set the pace-building and practicing the skills you need, just when you need them! Topics include managing e-mail messages; organizing your inbox, contacts, and task lists; managing and sharing your calendar; scheduling meetings and using collaboration features; working away from the office; customizing Outlook; and more.

Introducing Microsoft Outlook 2010 xi
Modifying the Display of the Ribbon xiii
Features and Conventions of This Book xix
Using the Practice Files xxi
Getting Help xxiii
Part 1 Basic Skills
1 Get Started With Outlook 2010
3(20)
Connecting to E-Mail Accounts
4(13)
Sidebar: Connecting to Hotmail Accounts
16(1)
Troubleshooting Connection Problems
17(4)
Connecting to Exchange Accounts
17(1)
Connecting to Internet E-mail Accounts
18(3)
Key Points
21(2)
2 Explore the Outlook Windows
23(58)
Working in the Outlook Program Window
24(4)
The Program Window
24(3)
Outlook Modules
27(1)
Working with the Ribbon and the Backstage View
28(6)
The Backstage View
29(1)
Module and Item Tabs
30(4)
Working in the Mail Module
34(17)
Navigation Pane Content
34(2)
Mail Module Views
36(1)
The Ribbon
36(1)
Message Windows
37(14)
Working in the Calendar Module
51(10)
Calendar Module Content
51(2)
Calendar Item Windows
53(8)
Working in the Contacts Module
61(12)
Contacts Module Content
61(1)
Contact Record Windows
62(11)
Working in the Tasks Module
73(6)
Tasks Module Content
73(1)
Task Windows
74(5)
Key Points
79(2)
3 Send and Receive E-Mail Messages
81(46)
Creating and Sending Messages
82(17)
Addressing Messages
83(2)
Troubleshooting Message Addressing
85(2)
Entering Content
87(1)
Saving and Sending Messages
88(10)
Sidebar: Managing Multiple Accounts
98(1)
Attaching Files to Messages
99(3)
Sidebar: Troubleshooting File Types and Extensions
101(1)
Viewing Messages and Message Attachments
102(9)
Sidebar: Viewing Conversations
111(1)
Configuring Reading Pane Behavior
111(3)
Viewing Reading Pane Content
111(1)
Marking Messages as Read
112(1)
Single key Reading
113(1)
Viewing Message Participant Information
114(4)
Presence Icons
114(1)
Contact Cards
114(2)
The People Pane
116(1)
Sidebar: Troubleshooting the People Pane
117(1)
Responding to Messages
118(6)
Key Points
124(3)
Sidebar: Resending and Recalling Messages
125(2)
4 Store and Access Contact Information
127(36)
Saving and Updating Contact Information
128(12)
Creating Contact Records
129(1)
Address Books
130(2)
Sidebar: Dialing Rules
132(8)
Sidebar: Conforming to Address Standards
140(1)
Communicating with Contacts
140(3)
Initiating Communication from Contact Records
141(1)
Selecting Message Recipients from Address Books
142(1)
Displaying Different Views of Contact Records
143(8)
Sidebar: User-Defined Fields
150(1)
Printing Contact Records
151(9)
Key Points
160(3)
5 Manage Scheduling
163(36)
Scheduling and Changing Appointments
164(9)
Sidebar: Adding National Holidays to Your Calendar
170(2)
Sidebar: Creating an Appointment from a Message
172(1)
Scheduling and Changing Events
173(2)
Scheduling Meetings
175(7)
Sidebar: Updating and Canceling Meetings
181(1)
Responding to Meeting Requests
182(3)
Displaying Different Views of a Calendar
185(11)
Views
185(1)
Arrangements
185(2)
Using the Date Navigator
187(9)
Key Points
196(3)
6 Track Tasks
199(32)
Creating Tasks
200(10)
Creating Tasks from Scratch
200(1)
Task Options
201(1)
Creating Tasks from Outlook Items
202(8)
Updating Tasks
210(3)
Removing Tasks and Items from Task Lists
213(1)
Managing Task Assignments
214(5)
Tasks You Assign to Others
214(2)
Tasks Other People Assign to You
216(3)
Displaying Different Views of Tasks
219(8)
Sidebar: Finding and Organizing Tasks
226(1)
Key Points
227(4)
Part 2 Content Management
7 Organize Your Inbox
231(44)
Working with Conversation View
232(5)
Split Conversations
233(1)
Viewing Conversations
233(1)
Conversation View Settings
234(1)
Managing Conversations
235(1)
Sidebar: Troubleshooting Conversation View
236(1)
Arranging Messages in Different Ways
237(7)
Sidebar: Marking Messages as Read or Unread
244(1)
Organizing Outlook Items by Using Color Categories
244(10)
Sidebar: Recording Information by Using Outlook Notes
252(2)
Organizing Messages in Folders
254(4)
Managing Messages by Using Quick Steps
258(3)
Quickly Locating Messages
261(7)
Sidebar: Using Search Folders
264(4)
Printing Messages
268(4)
Deleting Messages
272(1)
Key Points
273(2)
8 Manage Your Calendar
275(32)
Defining Your Available Time
276(3)
Configuring Time Zones
279(2)
Sidebar: Specifying Appointment Time Zones
280(1)
Working with Multiple Calendars
281(7)
Sidebar: Connecting to Internet Calendars
283(5)
Sharing Calendar Information
288(7)
Sharing Calendars with Co-workers
288(4)
Sharing Calendar Information Outside of Your Organization
292(3)
Printing a Calendar
295(10)
Key Points
305(2)
9 Work with Your Contact List
307(40)
Creating Additional Address Books
308(6)
Importing and Exporting Contact Records
314(12)
Creating Contact Groups
326(7)
Quickly Locating Contact Information
333(6)
Personalizing Electronic Business Cards
339(6)
Sidebar: Sending Business Cards
345(1)
Key Points
345(2)
10 Enhance Message Content
347(48)
Personalizing the Appearance of Message Text
348(14)
Formatting Message Text
348(5)
Adding Signatures to Messages Automatically
353(9)
Embedding and Modifying Images
362(19)
Inserting Pictures
362(2)
Inserting Clip Art and Shapes
364(3)
Capturing Screen Images
367(3)
Modifying Images
370(11)
Creating and Formatting Business Graphics
381(8)
Changing Message Settings and Delivery Options
389(2)
Key Points
391(4)
Part 3 Program Management
11 Manage E-Mail Settings
395(34)
Working with New Mail Notifications
396(4)
Creating Rules to Process Messages
400(8)
Blocking Unwanted Messages
408(8)
Working with Junk E-Mail Messages
408(4)
Configuring Junk E-Mail Options
412(4)
Securing Your E-Mail
416(11)
Digital Signatures
416(6)
Encryption
422(1)
Plain Text Messages
423(1)
Information Rights Management
423(2)
Blocking External Content to Protect Your Privacy
425(2)
Key Points
427(2)
12 Work Remotely
429(28)
Working with Outlook Items While Offline
430(6)
Public Folders
430(4)
Setting Cached Exchange Mode Options
434(2)
Managing Download Options for Slow Connections
436(6)
Choosing to Work Offline
438(1)
Managing an Offline Address Book
439(3)
Automatically Replying to Messages
442(6)
Working with SharePoint Site Content
448(7)
Working Offline with Document Library Contents
448(4)
Importing SharePoint Contacts Lists
452(1)
Connecting to a SharePoint Calendar
453(2)
Key Points
455(2)
13 Customize Outlook
457(46)
Personalizing the Outlook Program Window
458(3)
Creating and Managing Quick Steps
461(6)
Customizing the Ribbon
467(7)
Customizing the Quick Access Toolbar
474(8)
Sidebar: Customizing the Status Bar
481(1)
Personalizing Your Office and Outlook Settings
482(19)
Mail
484(9)
Calendar
493(1)
Contacts
494(1)
Tasks
494(1)
Notes and Journal
495(1)
Search
496(1)
Mobile
496(1)
Language
497(1)
Advanced
498(1)
Sidebar: Using Add-Ins
499(1)
Sidebar: Creating Outlook Forms
500(1)
Key Points
501(2)
Glossary 503(6)
Keyboard Shortcuts 509(12)
Index 521(24)
About the Authors 545
Joan Lambert has worked closely with Microsoft technologies since 1986 and in the training and certification industry since 1997. As President and CEO of Online Training Solutions, Inc. (OTSI), Joan guides the translation of technical information and requirements into useful, relevant, and measurable resources for people who are seeking certification of their computer skills or who simply want to get things done efficiently.

 

Joan is the author or coauthor of more than three dozen books about Windows and Office (for the Windows, Mac, and iPad platforms) and three generations of Microsoft Office Specialist certification study guides. Joan is a Microsoft Certified Professional, Microsoft Office Specialist Master (for Office 2013, Office 2010, and Office 2007), Microsoft Certified Technology Specialist (for Windows and Windows Server), Microsoft Certified Technology Associate (for Windows), Microsoft Dynamics Specialist, and Microsoft Certified Trainer.







Joyce Cox has 20+ years experience developing training materials on technical subjects for non-technical audiences, including dozens of books about Office and Windows.
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