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E-grāmata: Mike Meyers' CompTIA A+ Guide to Managing and Troubleshooting PCs, Seventh Edition (Exams 220-1101 & 220-1102)

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  • Formāts: 1312 pages
  • Izdošanas datums: 11-Nov-2022
  • Izdevniecība: McGraw-Hill Education
  • Valoda: eng
  • ISBN-13: 9781264714537
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Mike Meyers' CompTIA A+ Guide to Managing and Troubleshooting PCs, Seventh Edition (Exams 220-1101 & 220-1102)Palielināt
  • Formāts: 1312 pages
  • Izdošanas datums: 11-Nov-2022
  • Izdevniecība: McGraw-Hill Education
  • Valoda: eng
  • ISBN-13: 9781264714537
Citas grāmatas par šo tēmu:

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Fully Updated, Essential Skills for a Successful IT Career

Created and edited by the leading authority on CompTIA A+ certification and training, this four-color guide will help you pass CompTIA A+ exams 220-1101 and 220-1102 and become a certified IT professional with proven expertise in hardware and software. Mike Meyers CompTIA A+ Guide to Managing and Troubleshooting PCs, Seventh Edition offers complete coverage of the latest exam objectives. Youll get on-the-job tips, end-of-chapter review questions, and hundreds of photographs and illustrations.

Learn how to:





Work with CPUs, RAM, BIOS, motherboards, power supplies, and other personal computer components Install, configure, and maintain hard drives Manage input devices and removable media Set up, upgrade, and maintain Microsoft Windows Troubleshoot and fix computer problems Establish users and groups Set up video and multimedia cards Administer smartphones, tablets, and other mobile devices Set up wired and wireless networks Connect to the Internet Protect your personal computer and your network Install printers and other peripherals Implement virtualization and cloud-based technologies Understand safety and environmental issues





Online content includes:





Practice exams for 220-1101 and 220-1102 with hundreds of questions One hour of free video training from Mike Meyers TotalSim simulations of performance-based questions A collection of Mike Meyers favorite freeware and shareware PC tools and utilities





Each chapter features:





Learning objectives Photographs and illustrations Real-world examples Try This! and Cross Check exercises Key terms highlighted Tech Tips, Notes, and Warnings Exam Tips End-of-chapter quizzes and lab projects
Introduction xxii
Instructor Materials xxxix
Chapter 1 Safety and Professionalism
1(25)
1102
1(1)
The Professional Tech
1(3)
Professional Appearance and Attire
1(1)
The Traits of a Tech
1(3)
Effective Communication
4(5)
Assertive Communication
4(1)
Respectful Communication
5(1)
Getting Answers
6(1)
Expectations and Follow-Up
7(2)
Be Prepared!
9(5)
Electrostatic Discharge (ESD)
9(1)
Antistatic Tools
9(2)
Electromagnetic Interference (EMI)
11(1)
Radio Frequency Interference (RFI)
11(1)
Physical Tools
11(1)
Personal Safety
12(2)
1101
14(6)
Troubleshooting Methodology
14(6)
Chapter 1 Review
20(6)
Chapter 2 The Visible Computer
26(32)
Historical/Conceptual
27(1)
The Computing Process
27(4)
The Computing Parts
28(2)
Stages
30(1)
Why the Process Matters to Techs
30(1)
Breaking It Down
31(1)
1101
31(1)
Computing Hardware
31(3)
1102
34(1)
Computing Software
34(20)
Common Operating System Functions
35(1)
User Interfaces
35(7)
File Structures and Paths
42(6)
The Tech Utility Launch Points
48(6)
Chapter 2 Review
54(4)
Chapter 3 CPUs
58(42)
Historical/Conceptual
59(1)
CPU Core Components
59(7)
The Man in the Box
59(2)
Registers
61(2)
Clock
63(3)
Back to the External Data Bus
66(1)
Memory
66(6)
Memory and RAM
67(1)
Address Bus
68(4)
1101
72(1)
Modern CPUs
72(11)
Developers
72(3)
Technology
75(8)
Selecting and Installing CPUs
83(8)
Selecting a CPU
84(1)
Installation Issues
85(6)
Troubleshooting CPUs
91(2)
Symptoms of Overheating
92(1)
Catastrophic Failure
92(1)
Beyond A+
93(2)
Hybrid Cores
93(1)
Process Nodes
94(1)
Chapter 3 Review
95(5)
Chapter 4 RAM
100(28)
Historical/Conceptual
101(1)
Understanding DRAM
101(4)
Organizing DRAM
102(1)
Practical DRAM
103(1)
DRAM Sticks
104(1)
Consumer RAM
105(1)
Types of RAM
105(2)
SDRAM
106(1)
DDR SDRAM
106(1)
1101
107(5)
DDR3
108(1)
DDR4
108(1)
DDR5
109(1)
RAM Variations
110(2)
Working with RAM
112(7)
Do You Need More RAM?
112(5)
Getting the Right RAM
117(1)
Installing DIMMs
118(1)
Installing SO-DIMMs in Laptops
118(1)
Troubleshooting RAM
119(3)
Chapter 4 Review
122(6)
Chapter 5 Firmware
128(32)
1101
129(1)
We Need to Talk
129(7)
Talking to the Keyboard
131(5)
CMOS and the System Setup Utility
136(11)
Touring the System Setup Utility
137(6)
Noteworthy BIOS/UEFI Security Settings
143(3)
Exiting and Saving BIOS/UEFI Settings
146(1)
Power-On Self-Test (POST)
147(3)
Before and During the Video Test: The Beep Codes
147(1)
Text Errors
148(1)
POST Cards
148(1)
The Boot Process
148(2)
Care and Feeding of BIOS/UEFI
150(4)
Default/Optimized Settings
150(1)
Clearing CMOS
150(1)
Losing CMOS RTC Settings
151(1)
Flashing the ROM
152(2)
Chapter 5 Review
154(6)
Chapter 6 Motherboards
160(36)
Historical/Conceptual
161(1)
How Motherboards Work
161(2)
Form Factors
161(2)
1101
163(7)
Chipset
166(2)
Standard Components
168(1)
Additional Components
168(2)
Expansion Bus
170(11)
Structure and Function of the Expansion Bus
170(1)
PCI
171(1)
PCI Express
172(1)
Installing Expansion Cards
173(6)
Troubleshooting Expansion Cards
179(2)
Upgrading and Installing Motherboards
181(5)
Choosing the Motherboard and Case
181(3)
Installing the Motherboard
184(2)
Troubleshooting Motherboards
186(4)
Symptoms
187(1)
Techniques
187(1)
Options
188(2)
Chapter 6 Review
190(6)
Chapter 7 Power Supplies
196(32)
Historical/Conceptual
197(1)
Understanding Electricity
197(2)
1101
199(1)
Powering the PC
199(4)
Supplying AC
199(4)
1102
203(4)
1101
207(8)
Supplying DC
207(8)
Installing and Maintaining Power Supplies
215(4)
Installing
215(1)
Cooling
216(3)
Troubleshooting Power Supplies
219(3)
No Motherboard
219(1)
When Power Supplies Die Slowly
220(1)
Fuses and Fire
220(1)
Redundant Power Supplies
221(1)
Modular Power Supplies
221(1)
Chapter 7 Review
222(6)
Chapter 8 Mass Storage Technologies
228(26)
Historical/Conceptual
229(1)
How Hard Drives Work
229(1)
Hard Drives
229(1)
1101
229(5)
Solid-State Drives
230(4)
Connecting Mass Storage
234(5)
Pata
234(1)
Sata
235(2)
Esata and Other External Drives
237(1)
Refining Mass Storage Communication
238(1)
Protecting Data with RAID
239(5)
RAID
241(1)
Implementing RAID
242(1)
Software Versus Hardware
242(1)
Dedicated RAID Boxes
243(1)
Installing Drives
244(5)
Choosing Your Drive
244(1)
Cabling SATA Drives
244(2)
Connecting Solid-State Drives
246(1)
BIOS Support: Configuring CMOS and Installing Drivers
246(2)
Troubleshooting Hard Drive Installation
248(1)
Chapter 8 Review
249(5)
Chapter 9 Implementing Mass Storage
254(54)
Historical/Conceptual
254(1)
Hard Drive Partitions
255(1)
1102
256(7)
Master Boot Record
257(1)
Dynamic Disks
258(1)
GUID Partition Table
259(1)
Other Partition Types
260(1)
When to Partition
261(1)
Partition Naming Problems
262(1)
Hard Drive Formatting
263(9)
File Systems in Windows
263(1)
FAT32
263(6)
NTFS
269(2)
Exfat
271(1)
File Systems in macOS
272(1)
File Systems in Linux
272(1)
The Partitioning, Formatting, and Pooling Process
272(19)
Bootable Media
273(1)
Partitioning and Formatting with the Installation Media
273(3)
Disk Management
276(12)
Formatting a Partition
288(1)
Storage Spaces
288(3)
Maintaining and Troubleshooting Hard Drives
291(4)
Maintenance
291(4)
1101
295(5)
Troubleshooting Hard Drive Implementation
295(5)
Chapter 9 Review
300(8)
Chapter 10 Essential Peripherals
308(40)
1101
309(1)
Supporting Common Ports
309(8)
Serial Ports
309(1)
USB Ports
309(6)
Thunderbolt Ports
315(1)
General Port Issues
316(1)
Common Peripherals
317(16)
Keyboards
317(3)
Pointing Devices
320(1)
Biometric Devices
321(1)
Barcode Scanner/QR Scanner
322(1)
Touchscreens
323(1)
KVM Switches
324(1)
Game Controllers and Joysticks
324(2)
Digitizers
326(1)
Multimedia Devices and Formats
327(6)
Removable Storage Devices
333(9)
Flash Memory
334(2)
Optical Media
336(6)
Chapter 10 Review
342(6)
Chapter 11 Installing and Upgrading Operating Systems
348(30)
1102
349(1)
Windows Versions and Editions
349(6)
What About Windows 11?
349(1)
Windows 10 Home
350(1)
Workgroups vs. Domains
350(2)
Windows 10 Pro
352(2)
Windows 10 Pro for Workstations/Windows 10 Enterprise
354(1)
What Version of Windows Do I Have?
355(1)
Installing and Upgrading Windows
355(15)
Media Sources
355(1)
Types of Installation
356(3)
The OS Installation Process
359(8)
Troubleshooting Installation Problems
367(3)
Post-Installation Tasks
370(4)
Windows Updates
370(1)
Upgrading Drivers
370(1)
Restoring User Data Files (If Applicable)
371(1)
Installing Essential Software
371(1)
Migrating and Retiring Systems
371(2)
No Installation Is Perfect
373(1)
Chapter 11 Review
374(4)
Chapter 12 Working with Operating Systems
378(46)
1102
379(1)
Registry
379(4)
Accessing the Registry
379(1)
Registry Components
379(2)
Talkin' Registry
381(1)
Manual Registry Edits
382(1)
Command-Line Registry Editing Tools
383(1)
Your Basic Windows Toolset
383(11)
System Configuration
383(1)
Windows Settings
384(4)
Control Panel
388(6)
Processes, Applications, and Services Tools
394(16)
Task Manager
394(6)
Resource Monitor
400(2)
Microsoft Management Console
402(8)
Macos Preferences and Features
410(8)
System Preferences
410(5)
Apple ID
415(1)
AirDrop
415(1)
Spotlight
415(1)
Keychain
416(1)
FileVault
416(2)
Chapter 12 Review
418(6)
Chapter 13 Users, Groups, and Permissions
424(36)
1102
425(1)
Authentication with Users and Groups
425(9)
Standard Accounts
425(1)
Groups
426(1)
Standard Account and Elevated Privileges
427(1)
Configuring Users and Groups in Windows
427(5)
Authentication Options
432(2)
Authorization Through NTFS
434(7)
NTFS Permissions
435(2)
Inheritance
437(1)
Permission Propagation
438(1)
Techs and Permissions
439(1)
Permissions in Linux and macOS
439(2)
Sharing Resources Securely
441(6)
Sharing Folders and Files
441(3)
Locating Shared Folders
444(1)
Protecting Data with Encryption
445(2)
Beyond Sharing Resources
447(7)
Security Policies
447(1)
User Account Control
448(2)
How UAC Works
450(1)
UAC in Modern Windows
451(3)
Chapter 13 Review
454(6)
Chapter 14 Maintaining and Optimizing Operating Systems
460(34)
1102
461(1)
Maintaining Operating Systems
461(5)
Patch Management
461(2)
Scheduling Maintenance
463(1)
Controlling Autostarting Software
464(2)
Optimizing Operating Systems
466(11)
Installing and Removing Software
466(10)
Performance Options
476(1)
Preparing for Problems
477(10)
Backup and Recovery Options
477(2)
Backup Testing
479(1)
Backup Rotation Schemes
480(1)
Backing Up Personal Data
481(4)
System Restore in Windows
485(2)
Beyond A+
487(1)
Third-Party Backup Tools
487(1)
Chapter 14 Review
488(6)
Chapter 15 Working with the Command-Line Interface
494(54)
1102
495(1)
Deciphering the Command-Line Interface
495(7)
Shells
496(1)
Accessing the Command-Line Interface in Windows
496(1)
Accessing the Command-Line Interface in macOS and Linux
497(2)
The Prompt
499(1)
Closing the Terminal
500(1)
Drives and Folders
500(2)
Mastering Fundamental Commands
502(10)
Structure: Syntax and Switches
502(3)
Changing Directory Focus: The cd Command
505(1)
Moving Between Drives
506(1)
Making Directories: The md/mkdir Command
507(2)
Removing Directories: The rd/rmdir Command
509(1)
Running a Program in Windows
509(1)
Running a Program in macOS and Linux
510(2)
Working with Files
512(6)
Reading Plaintext Files
513(1)
Using Wildcards to Locate Files
513(1)
Deleting Files
514(1)
Copying and Moving Files
515(1)
Pruning and Grafting Folder Trees
516(2)
Assorted Windows Commands
518(4)
Chkdsk (If /r)
518(1)
Format
519(1)
Hostname
520(1)
Winver
520(1)
Gpupdate
520(1)
Gpresult
520(1)
Sfc
521(1)
Shutdown
522(1)
Keyboard Shortcuts
522(1)
Assorted macOS and Linux Commands
522(9)
See Running Processes: Top and ps
523(2)
Grep
525(1)
Find
525(1)
Package Managers: Apt-get and yum
526(1)
Nano
527(2)
Dd
529(1)
Df
530(1)
Shutdown
530(1)
Scripting
531(4)
Script Types and Languages
531(1)
Ask Not What You Can Do for Scripting
532(2)
Here Be Dragons
534(1)
Beyond A+
535(5)
Anatomy of a Script
535(3)
Environment Variables
538(2)
Chapter 15 Review
540(8)
Chapter 16 Troubleshooting Operating Systems
548(32)
1102
549(1)
Common Windows Troubleshooting Procedures
549(11)
Turning Things Off and Back On
549(1)
System File Check
550(1)
Uninstall/Reinstall/Update Applications
550(1)
Resource Requirements
551(1)
Recovering When Windows Breaks
551(6)
Rebuild Windows Profiles
557(3)
Troubleshooting Common Windows OS Symptoms
560(9)
Blue Screen of Death
560(1)
Sluggish Performance
560(1)
Boot Problems
561(1)
Frequent Shutdowns
562(1)
Services Not Starting
563(2)
Applications Crashing
565(1)
Low Memory Warnings
565(1)
USB Controller Resource Warnings
565(1)
System Instability
566(1)
No OS Found
567(1)
Slow Profile Load
567(1)
Time Drift
568(1)
1101
569(1)
Troubleshooting Problems Related to Motherboard, CPU, RAM, and Power
569(6)
Power-On Self-Test
569(1)
Proprietary Crash Screens
569(1)
Black Screen
569(1)
No Power
570(1)
Sluggish Performance
571(1)
Overheating
571(1)
Burning Smell
572(1)
Frequent Shutdowns
572(1)
Application Crashes
573(1)
Grinding Noise
573(1)
Capacitor Swelling
573(1)
Inaccurate System Date/Time
574(1)
Chapter 16 Review
575(5)
Chapter 17 Display Technologies
580(42)
1101
581(1)
Video Displays
581(7)
Flat-Panel Displays
581(2)
Projectors
583(2)
Common Display Features
585(3)
Display Adapters
588(3)
Motherboard Slot
588(1)
Graphics Processor
589(1)
Video Memory
590(1)
Integrated GPUs
590(1)
Connector Types and Associated Cables
591(1)
Installing and Configuring Video
591(2)
Software
592(1)
1102
593(9)
Working with Drivers
600(2)
1101
602(1)
Troubleshooting Video
602(5)
Troubleshooting Monitors
602(3)
Troubleshooting Projectors
605(1)
Troubleshooting Video Cards and Drivers
606(1)
Beyond A+
607(1)
Evaluating Monitors
607(5)
Resolution
608(1)
PPI
609(1)
Brightness
609(1)
Viewing Angle
609(1)
Response Rate
609(1)
Refresh Rate
610(1)
Contrast Ratio
610(1)
Color Depth
610(1)
Panel Technology
611(1)
High Dynamic Range
611(1)
Adaptive Sync
611(1)
Additional Display Topics
612(2)
MicroLED
612(1)
Egpus
612(2)
Chapter 17 Review
614(8)
Chapter 18 Essentials of Networking
622(26)
1101
623(1)
Roles Hosts Play in Networks
623(2)
Networking Technologies
625(8)
Frames and NICs
625(3)
Ethernet
628(2)
Ethernet with Twisted Pair
630(1)
Ethernet with Alternative Connections
631(2)
Implementing Ethernet
633(10)
The Typical LAN
633(1)
Structured Cabling
634(8)
Going Wide
642(1)
Chapter 18 Review
643(5)
Chapter 19 Local Area Networking
648(46)
1101/1102
649(1)
Interconnecting Networks
649(15)
Network Addressing with IPv4
650(2)
Network Addressing with IPv6
652(3)
Domain Name System
655(3)
Entering Client IP Information
658(1)
TCP vs. UDP
659(1)
TCP/IP Settings
659(1)
TCP/IP Tools
660(3)
Configuring TCP/IP
663(1)
Automatic Private IP Addressing
664(1)
Installing and Configuring a Wired Network
664(4)
Installing a NIC
665(2)
Configuring IP Addressing
667(1)
Connecting to a Switch
667(1)
Network Organization and Access Control
668(13)
Shared Resources
668(1)
Organizing with Workgroups
669(5)
Organizing with Domains
674(5)
File Servers and Drive Mapping
679(1)
Sharing Printers
680(1)
Troubleshooting Networks
681(7)
Repairing Physical Cabling
682(2)
Fixing Common Problems
684(4)
Chapter 19 Review
688(6)
Chapter 20 Wireless Networking
694(32)
Historical/Conceptual
694(1)
Wireless Networking Components
694(2)
1101
696(2)
Wireless Networking Software
696(2)
Wireless Infrastructure
698(1)
1102
698(2)
Wireless Networking Security
698(2)
1101
700(1)
Wireless Networking Standards and Regulations
700(8)
IEEE 802.11-Based Wireless Networking
701(3)
Optimizing Wi-Fi Coverage
704(2)
Bluetooth
706(2)
1102
708(1)
Installing and Configuring Wireless Networking
708(7)
Wi-Fi Configuration
708(6)
Bluetooth Configuration and Troubleshooting
714(1)
Troubleshooting Wi-Fi
715(5)
Hardware Troubleshooting
716(1)
Software Troubleshooting
716(1)
Connectivity Troubleshooting
717(1)
Configuration Troubleshooting
718(2)
Chapter 20 Review
720(6)
Chapter 21 The Internet
726(48)
Historical/Conceptual
727(1)
How the Internet Works
727(3)
TCP/IP: The Common Language of the Internet
728(1)
Internet Service Providers
728(1)
Connection Concepts
729(1)
1101
730(1)
Connecting to the Internet
730(9)
DSL
730(1)
Cable
731(1)
Fiber
731(1)
Wi-Fi
732(1)
WISP
733(1)
Cellular
733(1)
Satellite
734(1)
Connection to the Internet
735(4)
Using the Internet
739(3)
Internet Application Protocols
739(3)
1102
742(16)
Browsing the Web
742(7)
Communicating with Others
749(3)
Remote Access
752(5)
Sharing and Transferring Files
757(1)
1101
758(2)
Embedded Systems
758(2)
Internet Troubleshooting
760(7)
No Connectivity
761(1)
Limited Connectivity
761(1)
Local Connectivity
762(2)
Slow Network Speeds
764(1)
Latency and Jitter
764(1)
Poor VoIP Call Quality
765(2)
Chapter 21 Review
767(7)
Chapter 22 Visualization
774(28)
1101
775(1)
Hardware Virtualization
775(13)
Client-Side Virtualization
776(1)
Benefits of Virtualization
777(2)
Purpose of Virtual Machines
779(2)
Creating a Virtual Machine
781(7)
Server-Side Virtualization
788(1)
To the Cloud
788(9)
The Service-Layer Cake
790(3)
Ownership and Access
793(2)
Cloud Characteristics
795(1)
Desktop Virtualization
796(1)
Chapter 22 Review
797(5)
Chapter 23 Portable Computing
802(40)
Historical/Conceptual
803(1)
Portable Computing Devices
803(2)
Taxonomy
803(2)
1101
805(3)
Input Devices
805(2)
Display Types
807(1)
Extending Portable Computers
808(5)
Single-Function Ports
808(2)
Networking Options
810(1)
Portable-Specific Expansion Slots
811(1)
Storage Card Slots
811(1)
General-Purpose Ports
811(2)
Managing and Maintaining Portable Computers
813(9)
Batteries
813(1)
Power Management
814(4)
Cleaning
818(1)
Heat
819(1)
Protecting the Machine
819(3)
Upgrading and Repairing Laptop Computers
822(7)
Disassembly Process
822(2)
Standard Upgrades
824(2)
Hardware/Device Replacement
826(3)
Troubleshooting Portable Computers
829(6)
Power and Performance
829(2)
Components
831(4)
Chapter 23 Review
835(7)
Chapter 24 Mobile Devices
842(36)
1101
843(1)
Mobile Computing Devices
843(5)
Device Variants
843(2)
Mobile Hardware Features
845(3)
1102
848(1)
Mobile Operating Systems
848(7)
Development Models
848(2)
Apple iOS and iPadOS
850(1)
Google Android
851(1)
Mobile OS Features
851(4)
1101
855(1)
Configuring a Mobile Device
855(18)
Enhancing Hardware
855(3)
Installing and Configuring Apps
858(2)
Network Connectivity
860(2)
Data
862(1)
E-mail
863(2)
Synchronization
865(3)
Mobile Device Communication and Ports
868(5)
Chapter 24 Review
873(5)
Chapter 25 Maintaining and Securing Mobile Devices
878(40)
1101/1102
879(1)
Troubleshooting Mobile Device Issues
879(15)
Troubleshooting Tools
879(3)
Touchscreen and Display Issues
882(3)
Apps Not Launching
885(1)
Overheating
885(1)
Update Failures
886(1)
Slow Response
886(1)
Battery Life
887(3)
Swollen Battery
890(1)
Random Reboots and Freezes
890(1)
Cannot Broadcast to an External Monitor
891(1)
No Sound from Speakers
891(1)
Connectivity and Data Usage Issues
892(1)
GPS and Location Services Problems
893(1)
Encryption Problems
894(1)
Securing Mobile Devices
894(8)
Byod Versus Corporate-Owned Devices
895(1)
Profile Security Requirements
895(2)
Preventing Physical Damage
897(1)
Combating Malware
897(1)
Dealing with Loss
898(1)
Recovering from Theft
898(1)
Securing Your Data
899(3)
Mobile OS and Application Security Issues
902(8)
Troubleshooting Tools
902(2)
Risks, Symptoms, and Clues
904(6)
Chapter 25 Review
910(8)
Chapter 26 Printers and Multifunction Devices
918(54)
1101
919(1)
Printer and Multifunction Device Consumables
919(17)
Printers
919(11)
Scanners
930(4)
Copy and Fax Components
934(1)
Automatic Document Feeders
934(1)
Connectivity
934(2)
Physical Installation
936(1)
The Laser Printing Process
936(4)
Processing
936(2)
Charging
938(1)
Exposing
938(1)
Developing
938(1)
Transferring
939(1)
Fusing
939(1)
Cleaning
939(1)
Installing a Multifunction Device
940(5)
Setting Up Printers in Windows
940(5)
1102
945(4)
Configuring Print Settings
946(1)
Optimizing Print Performance
947(1)
Managing Public/Shared/Networked Devices
948(1)
1101
949(1)
Maintaining and Troubleshooting Printers
949(14)
Maintaining and Troubleshooting General Issues
949(5)
Maintaining and Troubleshooting Impact Printers
954(1)
Maintaining and Troubleshooting Thermal Printers
955(1)
Maintaining and Troubleshooting Inkjet Printers
956(2)
Maintaining and Troubleshooting Laser Printers
958(4)
Troubleshooting 3-D Printers
962(1)
Chapter 26 Review
963(9)
Chapter 27 Securing Computers
972(54)
1102
973(1)
Analyzing Threats and Vulnerabilities
973(9)
Threats
973(8)
Vulnerabilities
981(1)
Security Concepts and Technologies
982(11)
Physical Security
983(2)
Logical Security
985(8)
Network Security
993(12)
Malicious Software
993(4)
Malware Signs and Symptoms
997(1)
Malware Prevention and Recovery
998(7)
1101
1005(9)
Firewalls
1005(7)
Internet Appliances
1012(2)
1102
1014(4)
Authentication and Encryption
1014(3)
Wireless Issues
1017(1)
Chapter 27 Review
1018(8)
Chapter 28 Operational Procedures
1026(26)
1102
1027(1)
Implementing Best Practices Associated with Documentation and Support Systems Information Management
1027(7)
Asset Management
1027(3)
Documentation for Policies, Procedures, Industry Standards, and Compliance
1030(3)
Ticketing Systems
1033(1)
Knowledge Base/Articles
1034(1)
Change-Management Best Practices
1034(4)
Documented Business Processes
1034(1)
Change-Management Process
1035(3)
Environmental Impacts and Local Environmental Controls
1038(3)
Temperature, Humidity, and Ventilation
1039(1)
Hazardous Materials
1040(1)
Prohibited Content/Activity and Privacy, Licensing, and Policies
1041(5)
Data Classification
1041(1)
Regulated Data
1042(1)
Compliance
1042(1)
Licensing, End-User License Agreement, and Digital Rights Management
1043(1)
Incident Response
1044(2)
Beyond A+
1046(1)
Chapter 28 Review
1047(5)
Appendix A Mapping to the CompTIA A+ Objectives
1052(38)
220-1101 Exam Objectives
1052(15)
220-1102 Exam Objectives
1067(23)
Appendix B About the Online Content
1090(4)
System Requirements
1090(1)
Your Total Seminars Training Hub Account
1090(1)
Privacy Notice
1090(1)
Single User License Terms and Conditions
1091(1)
TotalTester Online
1092(1)
Pre-Assessment
1092(1)
Playing the CompTIA A+ Introduction Video
1093(1)
Mike's CompTIA A+ Video Training Sample
1093(1)
TotalSims Sample for CompTIA A+
1093(1)
Mike's Cool Tools
1093(1)
Technical Support
1093(1)
Glossary 1094(45)
Index 1139
Michael Meyers, MCP, CompTIA A+, CompTIA Network+, CompTIA Security+ (Houston, TX), is one of the industry's leading authorities on CompTIA certification. He is the president and founder and Total Seminars, LLC, a major provider of PC and network repair seminars for thousands of organizations including IBM, Lucent Technologies, GE, the FBI, the FAA and the United Nations. Mike is the best-selling author of the A+ Certification All-in-One Exam Guide.
Biežāk uzdotie jautājumi par e-grāmatām Biežāk uzdotie jautājumi par e-grāmatām
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