Introduction |
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vii | |
Taking a Microsoft Office Specialist exam |
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xi | |
Exam 77-731 Outlook 2016: Core Communication, Collaboration and Email Skills |
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1 | (8) |
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2 | (7) |
1 Manage the Outlook environment for productivity |
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9 | (28) |
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Objective 1.1 Customize settings |
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10 | (12) |
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10 | (4) |
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Customize the appearance of the program window |
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14 | (6) |
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Configure program options |
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20 | (2) |
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Objective 1.1 practice tasks |
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22 | (1) |
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Objective 1.2 Print and save information |
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23 | (7) |
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View and save messages and attachments |
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23 | (3) |
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26 | (4) |
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Objective 1.2 practice tasks |
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30 | (1) |
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Objective 1.3 Perform search operations in Outlook |
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31 | (4) |
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31 | (2) |
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33 | (2) |
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Objective 1.3 practice tasks |
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35 | (2) |
2 Manage messages |
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37 | (62) |
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Objective 2.1 Configure mail settings |
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38 | (16) |
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Set default fonts for outgoing messages |
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38 | (1) |
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Create and assign automatic signatures |
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39 | (2) |
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Automatically process and reply to messages |
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41 | (6) |
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Populate messages by using Quick Parts |
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47 | (2) |
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49 | (5) |
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Objective 2.1 practice tasks |
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54 | (2) |
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Objective 2.2 Create messages |
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56 | (9) |
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56 | (3) |
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Configure message options |
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59 | (4) |
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63 | (2) |
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Objective 2.2 practice tasks |
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65 | (2) |
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Objective 2.3 Format messages |
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67 | (9) |
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67 | (1) |
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68 | (2) |
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70 | (1) |
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71 | (2) |
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73 | (2) |
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75 | (1) |
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Objective 2.3 practice tasks |
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76 | (1) |
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Objective 2.4 Organize and manage messages |
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77 | (20) |
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Arrange messages by specific attributes |
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77 | (3) |
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80 | (3) |
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Flag messages for follow-up |
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83 | (2) |
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85 | (3) |
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Organize messages in folders |
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88 | (1) |
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Create and manage Quick Steps |
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89 | (5) |
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Configure basic AutoArchive settings |
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94 | (1) |
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95 | (2) |
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Objective 2.4 practice tasks |
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97 | (2) |
3 Manage schedules |
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99 | (36) |
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Objective 3.1 Create and manage calendars |
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100 | (9) |
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Configure calendar settings |
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100 | (3) |
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Work with multiple calendars |
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103 | (2) |
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Share calendar information |
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105 | (4) |
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Objective 3.1 practice tasks |
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109 | (1) |
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Objective 3.2 Create appointments, meetings, and events |
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110 | (8) |
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Create appointments and events |
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110 | (2) |
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112 | (4) |
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116 | (2) |
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Objective 3.2 practice tasks |
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118 | (1) |
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Objective 3.3 Organize and manage appointments, meetings, and events |
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119 | (6) |
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Configure settings for calendar items |
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119 | (2) |
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121 | (4) |
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Objective 3.3 practice tasks |
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125 | (1) |
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Objective 3.4 Create and manage notes and tasks |
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126 | (7) |
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126 | (2) |
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128 | (2) |
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130 | (3) |
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Objective 3.4 practice tasks |
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133 | (2) |
4 Manage contacts and groups |
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135 | (18) |
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Objective 4.1 Create and manage contacts |
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136 | (10) |
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Create and modify contact records |
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136 | (5) |
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141 | (2) |
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Share contact records and address books |
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143 | (3) |
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Objective 4.1 practice tasks |
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146 | (2) |
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Objective 4.2 Create and manage contact groups |
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148 | (3) |
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Objective 4.2 practice tasks |
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151 | (2) |
Index |
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153 | (8) |
About the author |
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161 | |