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E-grāmata: Multi-Stakeholder Perspectives of the Tourism Experience: Responses from the International Competence Network of Tourism Research and Education (ICNT)

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This volume provides a reflection for the reader to contemplate the various players involved in delivering and shaping the tourism experience. This book will be an invaluable reading for students, researchers, academics and members of the tourism industry who are looking for new ways of understanding and designing the tourist experience.



The tourist experience is a highly topical issue and one which is of critical importance in sustaining the future of the tourism industry. This timely volume provides a reflection for the reader to contemplate the various players involved in delivering and shaping the tourism experience. It stimulates the reader to not only view experiences from a tourist point of view but also to appreciate the role of additional stakeholders representing breweries, universities, hotel restaurants, travel intermediaries, resorts and DMOs. This volume provides a wealth of new knowledge through this diverse collection of chapters on different perspectives on the tourist experience. This book will be an invaluable reading for students, researchers, academics and members of the tourism industry who are looking for new and innovative ways of understanding and designing the tourist experience.

Editorial Introduction
7(4)
Alisha Ali
John Hull
Brewing Tourism in Baja
11(12)
Maria Isabel Ramos Abascal
Developing Sense of Place as a Staff Retention Strategy: The Case of Sun Peaks Resort
23(24)
Sarbjit S. Gill
F. Anne Terwiel
John S. Hull
Finnish Travellers' Views on the Refugee Crisis in Greece
47(22)
Eva Holmberg
Kaija Lindroth
Mona Vaahtera
The Constructive Approach in Tourism Research
69(18)
Eva Holmberg
Jarmo Ritalahti
Profiling Pelagic Birdwatchers: The Case of Albatross Encounter, Kaikoura, New Zealand
87(20)
Michael Luck
Brooke Porter
Historical Perspective on Factors related to Tourists' Behavioural Intentions in Hotel Restaurants
107(28)
Ismael Castillo Ortiz
From High Street to Digital Environments: Changing Landscapes in Travel Intermediation
135(14)
Jarmo Ritalahti
Student Satisfaction with the Student Counselling Service and Its Influence on Course Enrollments
149(18)
Lars Rettig
Eric Horster
Cultural Creatives' Accommodation Preferences and the Honeybee Leadership Philosophy
167(18)
Tomas Pernecky
Jill Poulston
Global Destination Brand: An International Comparative Study
185(18)
Sabrina Seeler
Ellen Bohling
Bernd Eisenstein
The Concept of Experience in Tourism Research: A Review of the Literature
203(24)
Sabrina Seeler
Michael Luck
Heike Schanzel
About the Authors 227
Alisha Ali is a Principal Lecturer and Hospitality Subject Group Leader at Sheffield Hallam University, UK. She is the Regional Editor Europe Journal of Hospitality and Tourism Technology (JHTT) and guest edited a special issue of the Journal of Information Technology & Tourism on ICT for sustainable tourism.









John S. Hull is an Associate Professor of Tourism Management at Thompson Rivers University in British Columbia, Canada. He is also a Visiting Professor at the Harz University of Applied Sciences, Germany, an instructor at the Castello Sonnino Educational Centre in Tuscany, Italy and a member of the New Zealand Tourism Research Institute (NZTRI).