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Multimodal Performance and Interaction in Focus Groups [Hardback]

(Elmhurst University), (University of Illinois at Chicago)
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"Focus group interviews have seen explosive growth in recent years. They provide evaluations of social science, educational, and marketing projects by soliciting opinions from a number of participants on a given topic. However, there is more to the focusgroup than soliciting mere opinions. Moving beyond a narrow preoccupation with topic talk, Gilbert and Matoesian take a novel direction to focus group analysis. They address how multimodal resources - the integration of speech, gesture, gaze, and posture- orchestrate communal relations and professional identities, linking macro orders of space-time to microcosmic action in a focus group evaluation of community policing training. They conceptualize assessment as an evaluation ritual, a sociocultural reaffirmation of collective identity and symbolic maintenance of professional boundary enacted in aesthetically patterned oratory. In the wake of social unrest and citizen disillusionment with policing practice, Gilbert and Matoesian argue that processes of multimodal interaction provide a critical direction for focus group evaluation of police reforms. Their book will be of interest to researchers who study focus group interviews, gesture, language and culture, and policing reform"--

Focus group interviews have seen explosive growth in recent years. They provide evaluations of social science, educational, and marketing projects by soliciting opinions from a number of participants on a given topic. However, there is more to the focus group than soliciting mere opinions. Moving beyond a narrow preoccupation with topic talk, Gilbert and Matoesian take a novel direction to focus group analysis. They address how multimodal resources – the integration of speech, gesture, gaze, and posture – orchestrate communal relations and professional identities, linking macro orders of space-time to microcosmic action in a focus group evaluation of community policing training. They conceptualize assessment as an evaluation ritual, a sociocultural reaffirmation of collective identity and symbolic maintenance of professional boundary enacted in aesthetically patterned oratory. In the wake of social unrest and citizen disillusionment with policing practice, Gilbert and Matoesian argue that processes of multimodal interaction provide a critical direction for focus group evaluation of police reforms. Their book will be of interest to researchers who study focus group interviews, gesture, language and culture, and policing reform.
Acknowleagements ix
Preface xi
Introduction 1(8)
Community policing: What is it?
2(2)
The Community Policing Training Partnership CPTP (pseudonym)
4(1)
Plan of the book
5(1)
Conclusion
6(3)
Chapter 1 Focus groups: A multimodal approach
9(14)
The focus group interview
10(4)
Multimodal conduct
14(1)
Gesture
15(3)
Gaze, movement, and posture
18(5)
Part 1 Sociocultural organization in multimodal action
Chapter 2 They thought we were a hick town
23(24)
Professional expertise
23(1)
Community
24(4)
Collective identity
28(8)
Expert identity
36(7)
Community and expertise as interacting symbolic systems
43(2)
Conclusion
45(2)
Chapter 3 We're doin this here now
47(24)
Example 1 We're doin this here now
49(8)
Hey Bob: Social organization in multimodal quotation
57(8)
Criss-crossing streams of sociocultural opposition
65(2)
Conclusion
67(4)
Part 2 Multimodal rituals ot stance and positioning
Chapter 4 Struck by speech
71(20)
Introduction
71(4)
`Zeroing In
75(4)
Struck by speech embodied
79(5)
Discursive constitution of jurisdictional identity
84(5)
Conclusion
89(2)
Chapter 5 Interactional positioning
91(18)
Data Example 1
92(9)
Mapping denotational text onto interactional positioning
101(5)
Conclusion
106(3)
Chapter 6 Poetic positioning and multimodal hypotheticals
109(26)
Narratives and interactional positioning
109(3)
Embedded and embodied hypotheticals
112(5)
Positioning as an "outside" and "objective" observer
117(6)
The interactive escalation of jurisdictional conflict
123(8)
Conclusion
131(4)
Part 3 Interactional troubles and contextualization cues
Chapter 7 When the dust cleared up
135(16)
Data: Example 1
136(1)
Embodied evaluation
137(3)
Affiliation and participation
140(5)
Gaze and participation
145(1)
Linguistic ideologies in institutional talk
146(2)
Discussion: Macro-Micro integration
148(2)
Conclusion
150(1)
Chapter 8 We have four hundred and seventy six neighborhood watches
151(18)
The data
151(12)
Contextualization cues and crosstalk
163(5)
Conclusion
168(1)
Conclusion
169(6)
Summary and relevance of the findings
170(3)
Final thoughts on community policing
173(2)
Appendix. Data-methodology 175(2)
Transcription conventions used 177(2)
References 179(10)
Index 189