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Needs Assessment for Learning and Performance offers comprehensive coverage of the knowledge and skills needed to develop and conduct needs assessments and to analyze, interpret, and communicate results to clients and organizations. Though critical to planning any performance improvement system, needs assessments can feel abstract and vague to students who have not yet managed the process in a professional setting. This first-of-its-kind textbook uses a variety of real-world examples to connect major theories and models to effective principles for practice. Each chapter offers guiding questions, key terms and concepts, recommended readings, and case studies illustrating how needs assessment training can be applied. Graduate students and researchers of instructional design, human resources, performance improvement, program evaluation, and other programs will find this volume relevant to a range of academic and organizational contexts.

1 The Practitioner's Role in Needs Assessment
1(14)
2 Needs Assessment Basics: Understanding the Process
15(11)
3 Needs Theory
26(20)
4 Understanding the System
46(11)
5 Contextual Analysis
57(16)
6 Needs Assessment Models and Processes
73(17)
7 Project Management as It Relates to Needs Assessment
90(13)
8 Data Collection Tools and Techniques
103(23)
9 Making Sense of Your Data
126(12)
10 Decision-Making during Needs Assessment
138(10)
11 Prioritizing Needs
148(12)
12 Aligning Instructional and Non-instructional Solutions
160(13)
13 Enacting Change
173(20)
14 Embracing Design Thinking to Manage Project Constraints
193(7)
Index 200
Jill E. Stefaniak is an Assistant Professor in the Learning, Design, and Technology program in the Department of Career and Information Studies at the University of Georgia, USA. Her research interests focus on the professional development of instructional designers and design conjecture, designer decision-making processes, and contextual factors influencing design in situated environments.