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E-grāmata: Negotiation Genius

4.24/5 (4386 ratings by Goodreads)
  • Formāts: EPUB+DRM
  • Izdošanas datums: 25-Sep-2007
  • Izdevniecība: Bantam Doubleday Dell Publishing Group
  • Valoda: eng
  • ISBN-13: 9780553904949
  • Formāts - EPUB+DRM
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  • Formāts: EPUB+DRM
  • Izdošanas datums: 25-Sep-2007
  • Izdevniecība: Bantam Doubleday Dell Publishing Group
  • Valoda: eng
  • ISBN-13: 9780553904949

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Presents a comprehensive guide to the essential skills, strategies, techniques, and creative mindset of successful negotiation, drawing on the latest behavioral research and real-life case studies to explain how to prepare for and execute negotiations, from identifying opportunities to overcoming resistance and defusing hardball tactics. 35,000 first printing.

Presents a comprehensive guide to the essential skills, strategies, techniques, and creative mindset of successful negotiation, drawing on the latest behavioral research and real-life case studies to explain how to prepare for and execute negotiations.

From two leaders in executive education at Harvard Business School, here are the mental habits and proven strategies you need to achieve outstanding results in any negotiation.

Whether you’ve “seen it all” or are just starting out, Negotiation Genius will dramatically improve your negotiating skills and confidence. Drawing on decades of behavioral research plus the experience of thousands of business clients, the authors take the mystery out of preparing for and executing negotiations—whether they involve multimillion-dollar deals or improving your next salary offer.

What sets negotiation geniuses apart? They are the men and women who know how to:

•Identify negotiation opportunities where others see no room for discussion

•Discover the truth even when the other side wants to conceal it

•Negotiate successfully from a position of weakness

•Defuse threats, ultimatums, lies, and other hardball tactics

•Overcome resistance and “sell” proposals using proven influence tactics

•Negotiate ethically and create trusting relationships—along with great deals

•Recognize when the best move is to walk away

•And much, much more

This book gets “down and dirty.” It gives you detailed strategies—including talking points—that work in the real world even when the other side is hostile, unethical, or more powerful. When you finish it, you will already have an action plan for your next negotiation. You will know what to do and why. You will also begin building your own reputation as a negotiation genius.
Introduction: Becoming a Negotiation Genius 1
PART I: THE NEGOTIATOR'S TOOLKIT 13
Chapter 1: Claiming Value in Negotiation
15
Chapter 2: Creating Value in Negotiation
50
Chapter 3: Investigative Negotiation
83
PART II: THE PSYCHOLOGY OF NEGOTIATION 103
Chapter 4: When Rationality Fails: Biases of the Mind
105
Chapter 5: When Rationality Fails: Biases of the Heart
125
Chapter 6: Negotiating Rationally in an Irrational World
139
PART III: NEGOTIATING IN THE REAL WORLD 157
Chapter 7: Strategies of Influence
159
Chapter 8: Blind Spots in Negotiation
177
Chapter 9: Confronting Lies and Deception
196
Chapter 10: Recognizing and Resolving Ethical Dilemmas
219
Chapter 11: Negotiating from a Position of Weakness
236
Chapter 12: When Negotiations Get Ugly: Dealing with Irrationality, Distrust, Anger, Threats, and Ego
257
Chapter 13: When Not to Negotiate
280
Chapter 14: The Path to Genius
296
Glossary 305
Notes 311
Acknowledgments 321
Index 325
About the Authors 341