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E-grāmata: Non-Profit Organizations: Real Issues for Public Administrators

Kimberly Scruton, Teodoro J. Benavides (University of Texas at Dallas, USA), Nicolas A. Valcik (Researcher, USA)

Formāts: 296 pages
Sērija : ASPA Series in Public Administration and Public Policy
Izdošanas datums: 16-Apr-2015
Izdevniecība: Routledge
Valoda: eng
ISBN-13: 9781466572331

Citas grāmatas par šo tēmu:

Public administration

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Formāts: 296 pages
Sērija : ASPA Series in Public Administration and Public Policy
Izdošanas datums: 16-Apr-2015
Izdevniecība: Routledge
Valoda: eng
ISBN-13: 9781466572331

Citas grāmatas par šo tēmu:

Public administration

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Packed with case studies and ripped-from-the-headlines examples, Non-Profit Organizations: Real Issues for Public Administrators introduces critical issues commonly encountered when managing non-profit organizations and gives you the tools to develop policies and procedures to meet the challenges that arise when these issues occur. The authors use the case study methodology to explore decision-making issues and provide potential solutions. It provides an applied framework to use when managing a non-profit organization.

The book provides case studies that range from unethical behavior to poor operational decisions to illegal activities in non-profit organizations. The authors discuss the events in phases and then identify what issues should concern the administrator and potential solutions to each phase of a case study. In addition, many of the case studies address more than one issue that threatened an organizations finances and its credibility to its stakeholders and the public.

Using the information in this book, you can create a checklist of issues that will help you and your organization avoid scandals or alleged criminal activity, and better defuse fallout if an incident occurs. It gives you a "safe" environment in which to "live" through a case study without suffering the consequences of lost resources, assets, or worse, public trust, for your organization in reality.

Foreword

xix

Preface

xxi

Acknowledgments

xxiii

About the Authors

xxv

Section I Introduction

1 Basic Concepts and Issues of Non-Profit Organizations

(16)

What Is a Non-Profit Organization?

(3)

History of Non-Profit Organizations in the United States

(1)

Recorded Policies and Procedures

(1)

Proper Documentation for 501(c)(3) Status

(1)

Controls over Financing

(1)

Financing

(1)

Mission

(1)

Vision

(1)

Organizational Framework

(1)

Membership and Client Documentation

(1)

Recruitment/Marketing Drives

(1)

Donors

(1)

Infrastructure Needs

(1)

Size of a Non-Profit Organization

(1)

Volunteers

(1)

Appointed Positions

(1)

Financial Reserves

(1)

Conference Planning

(1)

Controls over Personnel

(4)

Section II Public Relations Issues

2 Boy Scouts of America - Atheist Court Case - 1990

(6)

Phase I Situation

(2)

Potential Issues for Public Relations

(1)

Phase II First Issue

(1)

Potential Issues for Public Relations

(1)

Phase III Second Issue

(1)

Potential Issues for Public Relations

(1)

Phase IV Future Plans

(1)

Phase V Resolution and Conclusion

(1)

3 Boy Scouts of America - Gay Scoutmaster Court Case - 2000

(8)

Phase I Situation

(2)

Potential Issues for Public Relations

(1)

Phase II First Issue

(1)

Potential Issues for Public Relations

(1)

Phase III Second Issue

(2)

Potential Issues for Public Relations

(1)

Phase IV Third Issue

(1)

Potential Issues for Public Relations

(1)

Phase V Resolution and Conclusion

(2)

4 Alcoholics Anonymous - Midtown AA Scandal - 2007

(6)

Phase I Situation

(1)

Potential Issues for Public Relations, Civil Litigation, and Criminal Charges

(1)

Phase II First Issue

(2)

What Could the Advisory Board Do?

(1)

Phase III Second Issue

(1)

Relationships with Religious Organizations

(1)

Phase IV Third Issue

(1)

Does the Advisory Board Really Want to Know?

(1)

Recommendations and Concluding Remarks

(1)

5 United Network for Organ Sharing - Falsifying Lists of Patients Needing Organs - 2008

(6)

Phase I Situation

(1)

Potential Issues for Public Relations

(1)

Phase II First Issue

(2)

Potential Issues for Public Relations

(1)

Phase III Second Issue

(1)

Potential Issues for Public Relations

(1)

Phase IV Resolution and Conclusion

(2)

6 World Health Organization - Vaccine Scandal - 2009

(6)

Phase I Situation

(1)

Potential Issues for Public Relations

(1)

Phase II First Issue

(2)

Potential Issues for Public Relations

(1)

Phase III Second Issue

(1)

Potential Issues for Public Relations and Logistics

(1)

Phase IV Third Issue

(1)

Potential Issues for Public Relations and Logistics

(1)

Phase V Resolution and Conclusion

(1)

Recommendations and Concluding Remarks

(1)

7 Susan G. Komen for the Cure - Planned Parenthood - 2011

(8)

Phase I Situation

(1)

Potential Issues for Public Relations

(1)

Phase II First Issue

(2)

Potential Issues for Public Relations

(1)

Phase III Second Issue

(2)

Potential Issues for Public Relations

(1)

Phase IV Third Issue

(1)

Potential Issues for Public Relations

(1)

Phase V Resolution and Conclusion

(2)

8 Lance Armstrong Investigated by Federal Prosecutors - Public Relations Damage - 2011

(10)

Phase I Situation

(1)

Potential Issues for Public Relations

(1)

Phase II First Issue

(1)

Phase III Second Issue

(2)

How Much Damage Can the Organization Incur?

(1)

What Options Are Open to the Director?

(1)

Phase IV Third Issue

(2)

Options Open to the Director

(1)

Phase Fourth Issue

(1)

Issues Raised

(1)

Phase V Resolution and Conclusion

(1)

Recommendations and Concluding Remarks

(4)

Section III Mismanagement Of Funds And Embezzlement

9 American Cancer Society - Embezzlement - 2000 and 1980s

(6)

Phase I Situation

(2)

Potential Public Relations Issues

(1)

Phase II First Issue

(1)

Potential Issues for Public Relations

(1)

Phase III Third Issue

(1)

Potential Issues for Public Relations

(1)

Phase IV Resolution and Conclusion

(2)

10 United Way - Misuse of Funds by Executives - 1992

(6)

Phase I Situation

(1)

Potential Public Relations Issues

(1)

Phase II First Issue

(1)

Potential Issues for Public Relations

(1)

Phase III Second Issue

(1)

Potential Issues for Public Relations

(1)

Phase IV Third Issue

(1)

Potential Issues for Public Relations

(1)

Phase V Resolution and Conclusion

(3)

11 NAACP - Misuse of Funds Question - William F. Gibson - 1995

(6)

Phase I Situation

(3)

Potential Issues for the Board to Consider

(1)

Phase II Board Action

(1)

Phase III The New Road Ahead

(1)

Phase IV Resolution and Conclusion

(1)

Recommendations and Concluding Remarks

(2)

12 American Red Cross - Hurricane Katrina - 2005

(8)

Phase I Situation

(2)

Potential Issues for the Administrator to Consider

(1)

Phase II First Issue

(1)

Potential Issues for the Administrator to Consider

(1)

Phase III Second Issue

(1)

Potential Issues for the Administrator to Consider

(1)

Phase IV Third Issue

(2)

Potential Issues for the Administrator to Consider

(1)

Phase V Resolution and Conclusion

(1)

Recommendations and Concluding Remarks

(2)

13 Gloria Wise Boys and Girls Club - 2005

(6)

Phase I Situation

(1)

Potential Issues for Public Relations

(1)

Phase II First Issue

(2)

Potential Issues for Public Relations

(1)

Phase III Second Issue

(1)

Potential Issues for Public Relations

(1)

Phase IV Resolution and Conclusion

(2)

14 Oral Roberts University Scandal - Ethical/Financial Corruption - 2007

101

(6)

Phase I Situation

101

(1)

Potential Issues for the Administrator to Consider

102

(1)

Phase II First Issue

102

(2)

Potential Issues for the Administrator to Consider

103

(1)

Phase III Second Issue

104

(1)

Potential Issues for the Administrator to Consider

104

(1)

Phase IV Third Issue

104

(1)

Potential Issues for the Administrator to Consider

105

(1)

Phase V Fourth Issue

105

(1)

Potential Issues for the Administrator to Consider

106

(1)

Phase VI Resolution and Conclusion

106

(1)

Recommendations and Concluding Remarks

106

(1)

15 TOEIC Scandal in Japan - Nepotism, Mismanagement of Funds - 2009

107

(6)

Phase I Situation

107

(2)

Potential Public Relations Issues

108

(1)

Phase II First Issue

109

(1)

Potential Issues for Public Relations

110

(1)

Phase III Second Issue

110

(1)

Potential Issues for Public Relations

110

(1)

Phase IV Third Issue

111

(1)

Potential Issues for Public Relations

111

(1)

Phase V Resolution and Conclusion

111

(2)

16 Republican National Committee - Misuse of Funds - 2010

113

(8)

Phase I Situation

113

(1)

Potential Public Relations Issues

114

(1)

Phase II First Issue

114

(1)

Potential Issues for Public Relations

115

(1)

Phase III Second Issue

115

(1)

Potential Issues for Public Relations

116

(1)

Phase IV Third Issue

116

(1)

Potential Issues for Public Relations

116

(1)

Phase V Chairman's Actions

117

(1)

Phase VI Resolution and Conclusion

117

(4)

Section IV Criminal Or Unethical Acts In Nonprofit Organizations

17 Jimmy Hoffa - Corruption of Unions - 1970s

121

(6)

Phase I Situation

121

(1)

Potential Issues for the Administrator to Consider

122

(1)

Phase II First Issue

122

(1)

Potential Issues for the Administrator to Consider

123

(1)

Phase III Second Issue

123

(1)

Potential Issues for the Administrator to Consider

124

(1)

Phase IV Third Issue

124

(1)

Potential Issues for the Administrator to Consider

125

(1)

Phase V Fourth Issue

125

(1)

Potential Issues for the Administrator to Consider

125

(1)

Phase VI Resolution and Conclusion

126

(1)

Recommendations and Concluding Remarks

126

(1)

18 Tailhook Association - Alleged Sexual Harassment and Molestation - 1991

127

(6)

Phase I Situation

127

(1)

Potential Issues for the Administrator to Consider

128

(1)

Phase II First Issue

128

(1)

Potential Issues for the Administrator to Consider

129

(1)

Phase III Second Issue

129

(1)

Potential Issues for the Administrator to Consider

130

(1)

Phase IV Resolution and Conclusion

130

(1)

Recommendations and Concluding Remarks

131

(2)

19 New Life Children's Refuge - Child Adoption Scandal during the Haiti Earthquake - 2010

133

(6)

Phase I Situation

133

(2)

Potential Issues for the Director to Consider

134

(1)

Phase II The First Issue

135

(1)

Potential Issues for the Director to Consider

135

(1)

Phase III Second Issue

136

(1)

Potential Issues for the Administrator to Consider

136

(1)

Phase IV Resolution and Conclusion

136

(1)

Recommendations and Concluding Remarks

137

(2)

20 Second Mile - Sexual Predator - Penn State University - 2011

139

(6)

Phase I Situation

139

(1)

Potential Issues for Public Relations

140

(1)

Phase II First Issue

140

(1)

Potential Issues for Public Relations

141

(1)

Phase III Second Issue

141

(2)

Potential Issues for Public Relations

142

(1)

Phase IV Third Issue

143

(1)

Potential Issues for Public Relations

143

(1)

Phase V Resolution and Conclusion

144

(1)

21 ACORN - Voter Fraud - 2011

145

(8)

Phase I Situation

145

(1)

Potential Issues for Public Relations

146

(1)

Phase II First Issue

146

(1)

Potential Issues for Public Relations

147

(1)

Phase III Second Issue

147

(2)

Potential Issues for Public Relations

148

(1)

Phase IV Third Issue

149

(1)

Potential Issues for Public Relations

150

(1)

Phase V Resolution and Conclusion

150

(3)

22 Catholic Church - Sexual Abuse Scandal - Ongoing

153

(10)

Phase I Situation

153

(2)

Potential Issues for Public Relations

154

(1)

Phase II First Issue

155

(1)

Potential Issues for Public Relations

156

(1)

Phase III Second Issue

156

(1)

Potential Issues for Public Relations

157

(1)

Phase IV Third Issue

157

(1)

Potential Issues for Public Relations

158

(1)

Phase V Resolution and Conclusion

158

(5)

Section V Illegal Business Transactions And Financial Fraud In Non-Profits

23 LDS Church - Document Buying Scandal - 1981-1987

163

(8)

Phase I Situation

163

(1)

Potential Issues for the Director to Consider

164

(1)

Phase II First Issue

164

(1)

Potential Issues for the Director to Consider

164

(1)

Phase III Second Issue

165

(1)

Potential Issues for the Director to Consider

165

(1)

Phase IV Third Issue

166

(1)

Potential Issues for the Director to Consider

166

(1)

Phase V Fourth Issue

166

(1)

Potential Issues for the Administrator to Consider

167

(1)

Phase VI Fifth Issue

167

(1)

Potential Issues for the Director to Consider

168

(1)

Phase VII Resolution and Conclusion

168

(1)

Recommendations and Concluding Remarks

168

(3)

24 Gandhi Memorial International Foundation - Fraud - 1996

171

(6)

Phase I Situation

171

(1)

Potential Public Relations Issues

172

(1)

Phase II First Issue

172

(1)

Potential Issues for Public Relations

173

(1)

Phase III Second Issue

173

(1)

Potential Issues for Public Relations

174

(1)

Phase IV Third Issue

174

(1)

Potential Issues for Public Relations

174

(1)

Phase V Resolution and Conclusion

175

(2)

25 United Nations Oil-for-Food Scandal - 1996

177

(6)

Phase I Situation

177

(1)

Potential Issues for the Administrator to Consider

178

(1)

Phase II First Issue

178

(1)

Potential Issues for the Administrator to Consider

178

(1)

Phase III Second Issue

179

(1)

Potential Issues for the Administrator to Consider

179

(1)

Phase IV Third Issue

179

(1)

Potential Issues for the Administrator to Consider

180

(1)

Phase V Fourth Issue

180

(1)

Potential Issues for the Administrator to Consider

181

(1)

Phase VI Fifth Issue

181

(1)

Potential Issues for the Administrator to Consider

182

(1)

Phase VII Resolution and Conclusion

182

(1)

Recommendations and Concluding Remarks

182

(1)

26 Tampa Bay Lowry Park Zoo - Salisbury Scandal - 2008

183

(6)

Phase I Situation

183

(1)

Phase II First Issue

184

(1)

Potential Issues for the Board to Consider

185

(1)

Phase III Second Issue

185

(1)

Potential Issues for the Administrator to Consider

186

(1)

Phase IV Third Issue

186

(1)

Potential Issues for the Administrator to Consider

186

(1)

Phase V Fourth Issue

187

(1)

Potential Issues for the Administrator to Consider

187

(1)

Phase VI Resolution and Conclusion

187

(2)

27 The Bernie Madoff Scandal - 2008

189

(6)

Phase I Situation

189

(2)

Potential Public Relations Issues

190

(1)

Phase II First Issue

191

(1)

Potential Issues for Public Relations

192

(1)

Phase III Second Issue

192

(1)

Potential issues for Public Relations

192

(1)

Phase IV Third Issue

193

(1)

Potential Issues for Public Relations

193

(1)

Phase V Resolution and Conclusion

193

(2)

28 Renewing American Leadership - Gingrich Non-Profit Organization Paying His For-Profit - 2011

195

(8)

Phase I Situation

195

(1)

Potential Public Relations Issues

196

(1)

Phase II First Issue

196

(2)

Potential Issues for Public Relations

198

(1)

Phase III Second Issue

198

(1)

Potential Issues for Public Relations

198

(1)

Phase IV Third Issue

199

(1)

Potential Issues for Public Relations

199

(1)

Phase V Resolution and Conclusion

199

(4)

Section VI Bribery In Non-Profit Organizations

29 International Olympic Committee - Bribe for Location - 1998

203

(6)

Phase I Situation

203

(1)

Potential Issues for the Administrator to Consider

204

(1)

Phase II First Issue

204

(1)

Potential Issues for the Administrator to Consider

204

(1)

Phase III Second Issue

205

(1)

Potential Issues for the Administrator to Consider

205

(1)

Phase IV Third Issue

206

(1)

Potential Issues for the Administrator to Consider

206

(1)

Phase V Resolution and Conclusion

207

(1)

Recommendations and Concluding Remarks

207

(2)

30 Fiesta Bowl Scandal - 2010

209

(8)

Phase I Situation

209

(2)

Potential Public Relations Issues

210

(1)

Phase II First Issue

211

(1)

Potential Issues for Public Relations

212

(1)

Phase III Second Issue

212

(1)

Potential Issues for Public Relations

213

(1)

Phase IV Third Issue

213

(1)

Potential Issues for Public Relations

214

(1)

Phase V Resolution and Conclusion

214

(3)

Section VII Election Fraud In Non-Profit Organizations

31 LULAC - Alleged Election Scandal/Public Funds - 2011

217

(6)

Phase I Situation

217

(1)

Potential Public Relations Issues

218

(1)

Phase II First Issue

218

(1)

Potential Issues for Public Relations

219

(1)

Phase III Second Issue

219

(1)

Potential Issues for Public Relations

220

(1)

Phase IV Third Issue

220

(1)

Potential Issues for Public Relations

220

(1)

Phase V Resolution and Conclusion

220

(3)

32 North Carolina Democratic Party - Election Scandal - 2012

223

(8)

Phase I Situation

223

(2)

Potential Public Relations Issues

224

(1)

Phase II First Issue

225

(1)

Potential Issues for Public Relations

225

(1)

Phase III Second Issue

226

(1)

Potential Issues for Public Relations

226

(1)

Phase IV Third Issue

226

(1)

Potential Issues for Public Relations

227

(1)

Phase V Resolution and Conclusion

227

(4)

Section VIII Government Actions Against Nonprofit Organizations

33 Greenpeace - Sinking of the Rainbow Warrior by French Government - 1985

231

(10)

Phase I Situation

231

(1)

Potential Issues for the Director to Consider

232

(1)

Phase II First Issue

232

(1)

Potential Issues for the Director to Consider

233

(1)

Phase III Second Issue

233

(1)

Potential Issues for the Director to Consider

234

(1)

Phase IV Third Issue

234

(1)

Potential Issues for the Director to Consider

235

(1)

Phase V Fourth Issue

235

(1)

Potential Issues for the Director to Consider

236

(1)

Phase VI Resolution and Conclusion

236

(1)

Recommendations and Concluding Remarks

236

Section IX Conclusion

34 What Do We Take Away from These Case Studies?

241

(4)

References

245

(16)

Index

261

Nicolas A. Valcik currently works as the Director for Institutional Research and as a Research Associate Professor in the Eberly School of Arts and Science Public Administration department at West Virginia University. Formerly Nicolas was an Associate Director of Strategic Planning and Analysis for the University of Texas at Dallas and served as a clinical assistant professor for Public Affairs for the University of Texas at Dallas. Nicolas received a doctorate degree in public affairs from the University of Texas at Dallas in 2005, a masters degree in public affairs from the University of Texas at Dallas in 1996, a bachelors degree in interdisciplinary studies from the University of Texas at Dallas in 1994, and an associates degree in political science from Collin County Community College in 1994.

Prior to 1997 Nicolas worked for a number of municipalities, across different of departments, as well as for Nortel. In 2013 Nicolas authored Hazardous Materials Compliance for Public Research Organizations: A Case Study and in 2012 Nicolas co-authored with Paul E. Tracy Case Studies in Disaster Response and Emergency Management, both books were published by Taylor and Francis. In 2011 Nicolas co-authored with Ted Benavides Practical Human Resources Management for Public Managers: A Case Study Approach published by Taylor and Francis. Prior to 2011 Nicolas authored Regulating the Use of Biological Hazardous Materials in Universities: Complying with the New Federal Guidelines, which was published by Mellen Press in 2006. Nicolas has served as editor for three volumes of New Directions for Institutional Research (Volumes 135, 140, 146 and co-edited 156) in addition to writing numerous articles and book chapters on institutional research topics and homeland security issues. Nicolas specializes in several areas as both a researcher and a practitioner: higher education, information technology, human resources, homeland security, organizational behavior, and emergency management.

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