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Organizational Behavior: An Experiential Approach with Organizational Behavior Reader, the 8th ed. [Hardback]

(Western Reserve University), (Temenos Inc), (San Jose State University), (San Jose State University USA)
  • Formāts: Hardback, height x width x depth: 269x211x51 mm, weight: 2404 g
  • Izdošanas datums: 28-Nov-2006
  • Izdevniecība: Prentice Hall
  • ISBN-10: 0132399679
  • ISBN-13: 9780132399678
Citas grāmatas par šo tēmu:
  • Formāts: Hardback, height x width x depth: 269x211x51 mm, weight: 2404 g
  • Izdošanas datums: 28-Nov-2006
  • Izdevniecība: Prentice Hall
  • ISBN-10: 0132399679
  • ISBN-13: 9780132399678
Citas grāmatas par šo tēmu:

This package contains the following components:

-0131441515: Organizational Behavior: An Experiential Approach

-0131441507: Organizational Behavior Reader, The

Preface ix
Introduction Setting the Global Stage 1(1)
Broadening the Debate: The Pros and Cons of Globalization
2(23)
Joyce S. Osland
Cultural Constraints in Management Theories
25(14)
Geert Hofstede
PART I UNDERSTANDING YOURSELF AND OTHER PEOPLE AT WORK
39(238)
Chapter 1 The Psychological Contract
40(24)
The Psychological Contract: Violations and Modifications
41(7)
Denise M. Rousseau
Putting People First for Organizational Success
48(16)
Jeffrey Pfeffer
John Veiga
Chapter 2 Theories of Managing People
64(24)
The Manager's Job
65(12)
Henry Mintzberg
Mastering Competing Values: An Integrated Approach to Management
77(11)
Robert E. Quinn
Chapter 3 Individual and Organizational Learning
88(35)
Deep Smarts
89(11)
Dorothy Leonard
Walter Swap
The Leader's New Work: Building Learning Organizations
100(23)
Peter M. Senge
Chapter 4 Decoding Human Behavior
123(44)
The Tyranny of Toxic Managers: Applying Emotional Intelligence to Deal with Difficult Personalities
124(12)
Roy Lubit
The Role of Psychological Well-Being in Job Performance: A Fresh Look at an Age-Old Quest
136(14)
Thomas A. Wright
Russell Cropanzano
Beyond Sophisticated Stereotyping: Cultural Sensemaking in Context
150(17)
Joyce S. Osland
Allan Bird
Chapter 5 Individual and Organizational Motivation
167(31)
That Urge to Achieve
168(3)
David C. McClelland
Motivation: A Diagnostic Approach
171(9)
David A. Nadler
Edward E. Lawler III
Recognize Contributions
180(18)
James M. Kouzes
Barry Z. Posner
Chapter 6 Ethics and Values
198(52)
Managing to Be Ethical: Debunking Five Business Ethics Myths
199(18)
Linda Klebe Trevino
Michael E. Brown
Think Macro, Act Micro: Ethics Action Methods and Investor Capitalism
217(16)
Richard P. Nielsen
When Ethics Travel: The Promise and Peril of Global Business Ethics
233(17)
Thomas Donaldson
Thomas W. Dunfee
Chapter 7 Personal Growth and Work Stress
250(27)
On the Realization of Human Potential: A Path with a Heart
251(11)
Herbert A. Shepard
The Balancing Act---at Work and at Home
262(15)
Jonathan D. Quick
Amy B. Henley
James Campbell Quick
PART II CREATING EFFECTIVE WORK GROUPS
277(182)
Chapter 8 Interpersonal Communication
278(31)
Active Listening
279(11)
Carl R. Rogers
Richard E. Farson
Defensive Communication
290(5)
Jack R. Gibb
Mindful Communication
295(14)
David C. Thomas
Joyce S. Osland
Chapter 9 Perception and Attribution
309(15)
Where Bias Begins: The Truth About Stereotypes
310(5)
Annie Murphy Paul
Communicating Across Cultures
315(9)
Nancy J. Adler
Chapter 10 Group Dynamics and Work Teams
324(25)
Virtuality and Collaboration in Teams
325(13)
Cristina Gibson
How to Lead a Self-Managing Team
338(11)
Vanessa Urch Druskat
Jane V. Wheeler
Chapter 11 Problem Solving
349(21)
Putting Your Company's Whole Brain to Work
350(12)
Dorothy Leonard
Susaan Straus
Why Work-Out Works: The Underlying Principles
362(8)
Dave Ulrich
Steve Kerr
Ron Ashkenas
Chapter 12 Managing Creativity
370(32)
Weird Ideas that Work---Building Companies Where Innovation Is a Way of Life
371(11)
Robert I. Sutton
Improving the Creativity of Organizational Work Groups
382(20)
Leigh Thompson
Chapter 13 Conflict and Negotiation
402(28)
How Management Teams Can Have a Good Fight
403(9)
Kathleen M. Eisenhardt
Jean L. Kahwajy
L. J. Bourgeois III
World-Class Negotiating Strategies
412(18)
Frank L. Acuff
Chapter 14 Managing Diversity
430(29)
Generations: Boomers and Echos and Nexters---Oh My!
431(12)
Harriet Hankin
The Glass Ceiling: Domestic and International Perspectives
443(16)
Nancy Lockwood
PART III LEADERSHIP AND MANAGEMENT
459(178)
Chapter 15 Leadership
460(33)
Why Does Vision Matter?
461(2)
Burt Nanus
Creating and Building Trust
463(11)
Ellen Whitener
Gunter K. Stahl
Level 5 Leadership
474(19)
Jim Collins
Chapter 16 Organizational Culture
493(20)
Uncovering the Levels of Culture
494(7)
Edgar H. Schein
Evolution and Revolution as Organizations Grow
501(12)
Larry E. Greiner
Chapter 17 Decision Making
513(48)
Leadership and the Decision-Making Process
514(14)
Victor H. Vroom
How People Really Make Decisions
528(14)
Gary Klein
Tough Calls in a Speed-Driven World
542(19)
J. Keith Murnighan
John Mowen
Chapter 18 Power and Influence
561(19)
The Science of Persuasion
562(7)
Robert Cialdini
Influence Without Authority: The Use of Alliances, Reciprocity, and Exchange to Accomplish Work
569(11)
Allan R. Cohen
David L. Bradford
Chapter 19 Empowerment and Coaching
580(26)
Why Treating People Right Pays Off
581(12)
Edward E. Lawler III
Management Dialogues: Turning on the Marginal Performer
593(13)
John R. Schermerhorn, Jr.
William L. Gardner
Thomas N. Martin
Chapter 20 Performance Management
606(31)
On the Folly of Rewarding A, While Hoping for B
607(7)
Steven Kerr
Performance Management in Global Teams
614(23)
Bradley L. Kirkman
Deanne N. Den Hartog
PART IV MANAGING EFFECTIVE ORGANIZATIONS
637
Chapter 21 Organization Design
638(50)
The Organization of the Future: Strategic Imperatives and Core Competencies for the Twenty-first Century
639(15)
David A. Nadler
Michael L. Tushman
Making Mergers and Acquisitions Work: Strategic and Psychological Preparation
654(17)
Mitchell Lee Marks
Philip H. Mirvis
Strategies for Responsible Restructuring
671(17)
Wayne F. Cascio
Chapter 22 Managing Change
688
The Heart of Change
689(14)
John P. Kotter
Dan S. Cohen
Surfing the Edge of Chaos
703(15)
Richard T. Pascale
Rules of Thumb for Change Agents
718
Herbert A. Shepard
Foreword xi
Preface xiii
Setting the Global Stage: Introduction to the Workbook xv
Class Activity: Mapping the Multicultural Classroom xxv
Learning Points xxvi
PART 1 UNDERSTANDING YOURSELF AND OTHER PEOPLE AT WORK
1(186)
Chapter 1 The Psychological Contract and Commitment
2(26)
Objectives
2(26)
Vignette: Creating a Great Place to Work
2(3)
Class Preparation
5(2)
The Knowledge Base
7(9)
Class Activity: Instructor/Participant Interviews
16(3)
Learning Points
19(1)
Developing OB Expertise
20(1)
Action Scripts
20(3)
Personal Application Assignment
23(5)
Chapter 2 Theories of Managing People
28(20)
Objectives
28(20)
Vignette: The Jack and Herb Show
28(3)
Class Preparation
31(3)
The Knowledge Base
34(7)
Class Activity: Manager of the Year Acceptance Speech
41(1)
Learning Points
42(1)
Action Scripts
43(2)
Personal Application Assignment
45(3)
Chapter 3 Individual and Organizational Learning
48(26)
Objectives
48(26)
Vignette: Why Dumb Things Happen to Smart Companies
48(3)
Class Preparation
51(5)
The Knowledge Base
56(10)
Class Activity: The Learning Style Inventory
66(1)
Creating a Diverse Learning Community
67(1)
Learning Points
68(1)
Action Scripts
69(1)
Personal Application Assignment
70(4)
Chapter 4 Decoding Human Behavior and Personality
74(21)
Objectives
74(21)
Vignette: Buzzsaws and Whistleblowers
74(1)
Class Preparation
75(4)
The Knowledge Base
79(7)
Class Activity: The Donor Services Case: What To Do About Juana?
86(3)
Learning Points
89(1)
Action Scripts
90(1)
Personal Application Assignment
91(4)
Chapter 5 Individual and Organizational Motivation
95(28)
Objectives
95(28)
Vignette: A Winning Recipe
95(2)
How to Change Your Boss
97(3)
Class Preparation
100(1)
The Knowledge Base
101(13)
Class Activity: Diagnosing Motivation in the Donor Services Department
114(1)
The Motivated Classroom
115(1)
Learning Points
116(1)
Action Scripts
117(2)
Personal Application Assignment
119(4)
Chapter 6 Values and Workplace Ethics
123(31)
Objectives
123(31)
Vignette: Ray Anderson and The Natural Step
123(2)
Class Preparation
125(8)
The Knowledge Base
133(11)
Class Activity: Weyco's Ban on Employee Smoking
144(1)
Ethics in Everyday Worklife
145(1)
Learning Points
146(1)
Action Scripts
147(2)
Personal Application Assignment
149(5)
Chapter 7 Personal Growth and Work Stress
154(33)
Objectives
154(33)
Vignette: Overload---What's Causing It and How to Solve It
154(3)
Class Preparation
157(6)
The Knowledge Base
163(12)
Class Activity: The Life Line, Who Am I?, and the Past Experience Inventory
175(4)
Learning Points
179(1)
Action Scripts
180(1)
Personal Application Assignment
181(6)
PART 2 CREATING EFFECTIVE WORK GROUPS
187(202)
Chapter 8 Interpersonal Communication
188(30)
Objectives
188(30)
Vignette: Communication Mistakes Only Really Smart People Make
188(3)
Class Preparation
191(3)
The Knowledge Base
194(12)
Class Activity: Active Listening Exercise
206(5)
Learning Points
211(1)
Action Scripts
212(2)
Personal Application Assignment
214(4)
Chapter 9 Perception and Attribution
218(29)
Objectives
218(29)
Vignette: The Blind Men and the Elephant
218(1)
Class Preparation
219(1)
The Knowledge Base
220(11)
Class Activity: The Selection Committee
231(11)
Learning Points
242(1)
Action Scripts
243(1)
Personal Application Assignment
244(3)
Chapter 10 Group Dynamics and Work Teams
247(35)
Objectives
247(35)
Vignette: Creating Hot Teams
247(4)
Class Preparation
251(1)
The Knowledge Base
252(16)
Class Activity: The Inner-Outer Exercise
268(7)
Learning Points
275(1)
Action Scripts
276(2)
Personal Application Assignment
278(4)
Chapter 11 Problem Solving
282(30)
Objectives
282(30)
Vignette: Why Not?
282(3)
Class Preparation
285(2)
The Knowledge Base
287(10)
Class Activity: Cardiotonics Role-Play
297(10)
Learning Points
307(1)
Action Scripts
307(2)
Personal Application Assignment
309(3)
Chapter 12 Managing Creativity
312(25)
Objectives
312(25)
Vignette: Bears and Honey Pots
312(1)
Managing Creativity at SAS
313(2)
Class Preparation
315(4)
The Knowledge Base
319(8)
Class Activity: Creativity Skits
327(1)
Learning Points
327(1)
Action Scripts
328(1)
Personal Application Assignment
329(8)
Chapter 13 Conflict and Negotiation
337(26)
Objectives
337(26)
Vignette: Costa Rica's Alternative to Labor Conflict---Solidarismo
337(1)
Class Preparation
338(3)
The Knowledge Base
341(12)
Class Activity: The Red-Green Game
353(1)
Negotiation Exercise---The Film-making Equipment
354(3)
Learning Points
357(1)
Action Scripts
358(2)
Personal Application Assignment
360(3)
Chapter 14 Managing Diversity
363(26)
Objectives
363(26)
Vignette: What's Your Eccentricity Quotient?
363(1)
Class Preparation
364(2)
The Knowledge Base
366(13)
Class Activity: Cross-Cultural/Diversity Competency Skits
379(1)
Cross-Cultural Training
379(3)
Learning Points
382(1)
Action Scripts
383(1)
Personal Application Assignment
384(5)
PART 3 LEADERSHIP AND MANAGEMENT
389(208)
Chapter 15 Leadership
390(31)
Objectives
390(31)
Vignette: What Makes an Effective Executive
390(5)
Class Preparation
395(2)
The Knowledge Base
397(12)
Class Activity: The Perfect Square
409(2)
Learning Points
411(1)
Action Scripts
412(2)
Personal Application Assignment
414(7)
Chapter 16 Organizational Culture
421(36)
Objectives
421(36)
Vignette: The Fabric of Creativity
421(3)
Class Preparation
424(5)
The Knowledge Base
429(16)
Class Activity: The Ecoquest Case
445(2)
Assessing the Organizational Culture of Your Learning Group
447(1)
Learning Points
448(1)
Action Scripts
449(2)
Personal Application Assignment
451(6)
Chapter 17 Decision Making
457(32)
Objectives
457(32)
Vignette: Pajama Talk
457(1)
Jim Collins on Tough Calls
458(5)
Class Preparation
463(4)
The Knowledge Base
467(14)
Class Activity: Team Analysis of Decision Cases
481(1)
Learning Points
482(1)
Action Scripts
483(2)
Personal Application Assignment
485(4)
Chapter 18 Power and Influence
489(32)
Objectives
489(32)
Vignette: Getting Your Ideas Heard
489(1)
Class Preparation
490(2)
The Knowledge Base
492(10)
Class Activity: Influence Role Play
502(14)
Learning Points
516(1)
Action Scripts
516(2)
Personal Application Assignment
518(3)
Chapter 19 Empowerment and Coaching
521(50)
Objectives
521(50)
Vignette: A Piece of Work
521(3)
Class Preparation
524(2)
The Knowledge Base
526(10)
Class Activity: The Enterprise Merger Game
536(9)
Learning Points
545(1)
Action Scripts
545(2)
Personal Application Assignment
547(24)
Chapter 20 Performance Management
571(26)
Objectives
571(26)
Vignette: Leader as Developer
571(1)
Class Preparation
572(1)
The Knowledge Base
573(14)
Class Activity: Performance Appraisal Role Plays
587(2)
Learning Points
589(1)
Action Scripts
590(2)
Personal Application Assignment
592(5)
PART 4 MANAGING EFFECTIVE ORGANIZATIONS
597(128)
Chapter 21 Organization Design
598(26)
Objectives
598(26)
Vignette: Permeability in Action---Case Study of a Boundaryless Organization
598(3)
Class Preparation
601(2)
The Knowledge Base
603(15)
Class Activity: Structure, Inc.
618(1)
Learning Points
619(1)
Action Scripts
620(1)
Personal Application Assignment
621(3)
Chapter 22 Managing Change
624(101)
Objectives
624(49)
Vignette: Making Change
624(6)
Rate your Readiness to Change
630(5)
Class Preparation
635(1)
The Knowledge Base
636(17)
Class Activity: The Hollow Square Exercise
653(3)
Learning Points
656(1)
Action Scripts
657(1)
Personal Application Assignment
658(15)
Integrative Cases
673(52)
The Donor Services Department
673(4)
Custom Chip, Inc.
677(8)
Celestial's Global Customer Team
685(15)
Women and Global Leadership at Bestfoods
700(25)
Index 725