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E-grāmata: Organizational Trust: A Reader

Edited by (, William R. Kimball Professor of Organizational Behavior, Stanford Graduate School of Business)
  • Formāts: PDF+DRM
  • Sērija : Oxford Management Readers
  • Izdošanas datums: 30-Nov-2006
  • Izdevniecība: Oxford University Press
  • Valoda: eng
  • ISBN-13: 9780191569456
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  • Formāts: PDF+DRM
  • Sērija : Oxford Management Readers
  • Izdošanas datums: 30-Nov-2006
  • Izdevniecība: Oxford University Press
  • Valoda: eng
  • ISBN-13: 9780191569456

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Over the past two decades, the topic of trust moved from bit player to center stage in organizational theory and research. Whereas previously it often had been treated as a mediating variable in empirical studies - a variable of secondary interest, at best - trust emerged in the 1990s as a subject deemed important and worthy of study in its own right.

Despite the importance of the topic, to date no single volume currently exists that provides the motivated reader with a sound introduction to, and reasonable overview of, this rapidly growing, widely dispersed, multi-disciplinary literature. Indeed, some of the most influential, foundational pieces remain scattered in obscure journals or books, some of which are not easily found or, in some instances, no longer even in print. Thus the individual scholar hoping to come up to speed with this literature currently had nowhere to turn.

This reader provides trust scholars and researchers with a handy reference volume, a broad guide for graduate students hoping to understand and possibly contribute to this significant and still-growing literature, and a resource for teachers at the undergraduate level of undergraduate anthropology, economics, political science, psychology, organizational sciences, and sociology courses.
Acknowledgements vii
List of Contributors ix
Introduction Organizational Trust: Progress and Promise in Theory and Research 1
Roderick M. Kramer
PART I: FOUNDATIONS FOR ORGANIZATIONAL TRUST THEORY
1. The Street-Level Epistemology of Trust
21
Russell Hardin
2. Calculativeness, Trust, and Economic Organization
48
Oliver E. Williamson
3. An Integrative Model of Organizational Trust
82
Roger C. Mayer, James H. Davis, and F. David Schoorman
PART II: TRUST DEVELOPMENT AND MAINTENANCE
4. Initial Trust Formation in New Organizational Relationships
111
D. Harrison Mcknight, Larry L. Cummings, and Norman L. Chervany
5. Managers as Initiators of Trust: An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior
140
Ellen M. Whitener, Susan E. Brodt, M. Audrey Korsgaard, and Jon M. Werner
6. The Emergence of Exchange Structures: An Experimental Study of Uncertainty, Commitment, and Trust
170
Peter Kollock
PART III: BASES AND BENEFITS OF ORGANIZATIONAL TRUST
7. The Role of Trustworthiness in Reducing Transaction Costs and Improving Performance: Empirical Evidence from the United States, Japan, and Korea
207
Jeffrey H. Dyer and Wujin Chu
8. Kinds of Third-Party Effects on Trust
229
Ronald S. Burt and Marc Knez
9. Does Trust Improve Business Performance?
267
Mari Sako.
PART IV: FRAGILITY OF ORGANIZATIONAL TRUST
10. Explaining the Limited Effectiveness of Legalistic "Remedies" for Trust/Distrust
295
Sim B. Sitkin and Nancy L. Roth
11. Trust and Breach of the Psychological Contract
331
Sandra L. Robinson
12. Paranoia and Self-Consciousness
361
Allan Fenigstein and Peter A. Vanable
PART V: ORGANIZATIONAL TRUST IN CONTEMPORARY CONTEXTS
13. Secrecy, Trust, and Dangerous Leisure: Generating Group Cohesion in Voluntary Organizations
387
Gary Alan Fine and Lori Holyfield
14. Swift Trust and Temporary Groups
415
Debra Meyerson, Karl E. Weick, and Roderick M. Kramer
15. Trust, Power, and Control in Trans-Organizational Relations
445
Reinhard Bachman
Index 477


Roderick M. Kramer is the William R. Kimball Professor of Organizational Behavoiur at the Stanford Business School, Stanford University. He has published a number of books on Organizational Behaviour and Psychology, including Trust and Distrust in Organizations: Dilemmas and Approaches (Russell Sage Foundation, 2004), written with Karen S. Cook, and Trust in Organizations (Sage, 1996), co-edited with Tom R. Tyler.