Contents Preface |
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xi | |
About the author |
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xii | |
Acknowledgements |
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xiii | |
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1 | (8) |
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The meaning of organization |
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1 | (2) |
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Aim and learning objectives of the book |
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3 | (1) |
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3 | (1) |
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4 | (1) |
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4 | (5) |
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02 Evolution of organization and management theory |
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9 | (14) |
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9 | (1) |
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The meaning of management |
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9 | (1) |
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Evolution of management theory |
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10 | (1) |
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Classical theory (1850s-1930s) |
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11 | (3) |
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14 | (1) |
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15 | (4) |
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19 | (1) |
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20 | (1) |
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21 | (1) |
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22 | (1) |
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03 The environment and organizational strategy |
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23 | (32) |
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23 | (1) |
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Definition of the external environment |
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23 | (1) |
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Characteristics of the external environment |
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24 | (2) |
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Forces of the external environment on organizations |
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26 | (2) |
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Strategic response to the environment |
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28 | (1) |
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28 | (3) |
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31 | (1) |
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32 | (1) |
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Advantages of a planned business strategy |
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33 | (1) |
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The business strategy process |
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34 | (13) |
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47 | (5) |
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Case study 1 A medium-sized regional contractor (part of a larger construction group) |
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48 | (2) |
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Case study 2 A progressive quantity surveying practice |
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50 | (2) |
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52 | (1) |
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52 | (3) |
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04 Organizational structure |
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55 | (46) |
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55 | (1) |
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The meaning of organizational structure |
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55 | (3) |
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Topics associated with organizational structure |
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58 | (8) |
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Types of organizational structure |
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66 | (6) |
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Factors influencing the choice of organizational structure |
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72 | (11) |
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Configurations of the organization |
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83 | (1) |
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The relationship between organizational structure and performance |
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84 | (5) |
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89 | (1) |
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Case study. The growing pains of Harvey (Engineers) Ltd |
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89 | (9) |
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98 | (1) |
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98 | (3) |
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101 | (30) |
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101 | (3) |
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104 | (1) |
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105 | (1) |
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Interdependence and communication networks |
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105 | (2) |
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Factors affecting group cohesiveness and effectiveness |
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107 | (12) |
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119 | (3) |
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122 | (3) |
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125 | (1) |
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126 | (3) |
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129 | (1) |
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129 | (2) |
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06 Organizational culture |
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131 | (20) |
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131 | (1) |
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131 | (3) |
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The Harrison/Handy culture types |
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134 | (3) |
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Characteristics of culture |
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137 | (1) |
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137 | (2) |
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Factors that contribute to a change of organizational culture |
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139 | (6) |
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145 | (1) |
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Culture and company performance |
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146 | (3) |
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149 | (1) |
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150 | (1) |
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150 | (1) |
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151 | (40) |
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151 | (1) |
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152 | (1) |
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Leadership versus management |
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153 | (1) |
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154 | (2) |
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Empirical research into leadership traits and site managers |
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156 | (1) |
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157 | (2) |
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Style theories (also known as the behavioural approach) |
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159 | (4) |
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Empirical research into leadership styles and site managers |
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163 | (2) |
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Contingency theories (also known as the situational approach) |
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165 | (5) |
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Empirical research into contingency theory and site managers |
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170 | (7) |
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Proposed conceptual model of leadership effectiveness in organizations |
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177 | (8) |
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185 | (1) |
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Case study. A change of project managers |
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185 | (2) |
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187 | (1) |
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187 | (4) |
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08 Motivation and job satisfaction |
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191 | (30) |
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191 | (1) |
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The meaning of motivation |
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191 | (2) |
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Content theories of motivation |
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193 | (7) |
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Process theories of motivation |
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200 | (3) |
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Factors influencing employees' motivation within an organization |
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203 | (9) |
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Productivity model of a construction site |
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212 | (3) |
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215 | (2) |
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217 | (1) |
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218 | (1) |
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219 | (2) |
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221 | (24) |
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221 | (1) |
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The meaning of personnel management |
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221 | (3) |
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224 | (1) |
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Manpower (human resource) planning |
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224 | (3) |
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227 | (2) |
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229 | (3) |
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232 | (1) |
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233 | (1) |
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Investors in People (IIP) initiative |
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234 | (1) |
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234 | (2) |
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236 | (1) |
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Case study. Investors in People at Shepherd Construction |
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236 | (6) |
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242 | (3) |
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Appendix 1 Suggested answers to questions related to Chapter 3 |
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245 | (6) |
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Appendix 2 Suggested answers to questions related to Chapter 4 |
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251 | (14) |
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Appendix 3 Suggested answers to questions related to Chapter 5 |
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265 | (4) |
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Appendix 4 Suggested answers to questions related to Chapter 6 |
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269 | (8) |
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Appendix 5 Suggested answers to questions related to Chapter 7 |
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277 | (8) |
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Appendix 6 Suggested answers to questions related to Chapter 8 |
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285 | (8) |
Index |
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293 | |