Acknowledgments |
|
xiii | |
Introduction: Who Can Benefit from Using This Book? |
|
xv | |
|
Part 1 Phrases for Conversation |
|
|
|
|
3 | (17) |
|
|
5 | (2) |
|
|
7 | (1) |
|
|
8 | (1) |
|
|
9 | (2) |
|
|
11 | (2) |
|
|
13 | (1) |
|
|
14 | (2) |
|
|
16 | (2) |
|
|
18 | (2) |
|
Chapter 2 Past Experiences |
|
|
20 | (19) |
|
|
21 | (1) |
|
Greeting Friends and Acquaintances |
|
|
22 | (2) |
|
|
24 | (1) |
|
|
25 | (1) |
|
|
26 | (1) |
|
Transitions and Connectors |
|
|
27 | (3) |
|
|
30 | (2) |
|
|
32 | (1) |
|
|
33 | (1) |
|
|
34 | (1) |
|
|
34 | (1) |
|
Dialogue: Long Time No See |
|
|
35 | (2) |
|
|
37 | (2) |
|
Chapter 3 Likes, Dislikes, and Interests |
|
|
39 | (23) |
|
Openers: Feeling Things Out |
|
|
40 | (1) |
|
|
41 | (3) |
|
|
44 | (4) |
|
|
48 | (1) |
|
|
49 | (1) |
|
|
50 | (1) |
|
|
51 | (1) |
|
|
51 | (2) |
|
|
53 | (3) |
|
|
56 | (1) |
|
|
57 | (1) |
|
Dialogue: What's for Dinner? |
|
|
57 | (2) |
|
|
59 | (3) |
|
Chapter 4 Objects and Processes |
|
|
62 | (27) |
|
|
63 | (1) |
|
|
64 | (4) |
|
|
68 | (3) |
|
|
71 | (2) |
|
|
73 | (1) |
|
|
74 | (4) |
|
|
78 | (1) |
|
Evaluations and Judgments |
|
|
79 | (1) |
|
|
80 | (3) |
|
|
83 | (1) |
|
Dialogue: The New Smartphone |
|
|
84 | (2) |
|
|
86 | (3) |
|
Chapter 5 Problems and Advice |
|
|
89 | (28) |
|
|
90 | (1) |
|
|
91 | (2) |
|
Asking for Help or Advice |
|
|
93 | (2) |
|
Identifying the Cause of a Problem |
|
|
95 | (1) |
|
Sympathy and Understanding |
|
|
96 | (1) |
|
|
97 | (6) |
|
Appreciation and Gratitude |
|
|
103 | (1) |
|
Making Someone Aware of a Problem |
|
|
104 | (1) |
|
|
105 | (1) |
|
|
106 | (3) |
|
|
109 | (1) |
|
|
110 | (2) |
|
Dialogue: What's the Matter? |
|
|
112 | (2) |
|
|
114 | (3) |
|
Chapter 6 Decisions and Goals |
|
|
117 | (28) |
|
Openers: What Are We Going to Do? |
|
|
118 | (1) |
|
|
119 | (1) |
|
|
120 | (2) |
|
Advantages and Disadvantages |
|
|
122 | (2) |
|
|
124 | (5) |
|
Indecision and Hesitation |
|
|
129 | (1) |
|
Setting Schedules and Deadlines |
|
|
130 | (1) |
|
|
131 | (2) |
|
Encouragement, Recognition, and Congratulations |
|
|
133 | (2) |
|
|
135 | (3) |
|
Dialogue: A Tough Decision |
|
|
138 | (1) |
|
|
139 | (6) |
|
Part 2 Phrases for Discussions |
|
|
|
|
145 | (27) |
|
Openers: Asking for an Opinion |
|
|
147 | (1) |
|
|
147 | (2) |
|
|
149 | (1) |
|
|
150 | (1) |
|
|
151 | (2) |
|
|
153 | (2) |
|
|
155 | (6) |
|
|
161 | (3) |
|
Solutions and Recommendations |
|
|
164 | (2) |
|
|
166 | (1) |
|
Dialogue: The Best Idea I've Heard So Far |
|
|
167 | (2) |
|
|
169 | (3) |
|
Chapter 8 Group Discussions |
|
|
172 | (26) |
|
Openers: Opening the Floor |
|
|
173 | (1) |
|
|
174 | (3) |
|
Participating in a Group Discussion |
|
|
177 | (4) |
|
|
181 | (2) |
|
Clarification and Explanations |
|
|
183 | (2) |
|
|
185 | (3) |
|
|
188 | (3) |
|
|
191 | (2) |
|
Dialogue: The Holiday Party |
|
|
193 | (2) |
|
|
195 | (3) |
|
Chapter 9 Serious Subjects |
|
|
198 | (35) |
|
|
200 | (1) |
|
Offering Solutions to General Problems |
|
|
201 | (1) |
|
|
202 | (1) |
|
Direct vs. Indirect Language |
|
|
202 | (4) |
|
Irony, Sarcasm, and Euphemism |
|
|
206 | (2) |
|
|
208 | (4) |
|
|
212 | (2) |
|
|
214 | (2) |
|
|
216 | (2) |
|
Certainty and Possibility |
|
|
218 | (2) |
|
|
220 | (5) |
|
|
225 | (2) |
|
|
227 | (6) |
|
Part 3 Phrases for Special Occasions |
|
|
|
Chapter 10 Special Occasions |
|
|
233 | (20) |
|
Openers: Words of Welcome |
|
|
234 | (1) |
|
|
234 | (2) |
|
|
236 | (2) |
|
Vacations, Holidays, and Trips |
|
|
238 | (1) |
|
|
239 | (2) |
|
|
241 | (1) |
|
|
242 | (2) |
|
|
244 | (1) |
|
|
245 | (1) |
|
Dialogue: Happy Birthday! |
|
|
246 | (7) |
|
Part 4 Phrases for Telephone and Video Conversations |
|
|
|
Chapter 11 Telephone Basics |
|
|
253 | (18) |
|
|
254 | (2) |
|
|
256 | (2) |
|
|
258 | (1) |
|
|
259 | (2) |
|
|
261 | (1) |
|
|
262 | (2) |
|
|
264 | (2) |
|
|
266 | (1) |
|
|
267 | (1) |
|
|
267 | (2) |
|
|
269 | (2) |
|
Chapter 12 Telephone Messages |
|
|
271 | (14) |
|
Giving Details over the Phone |
|
|
272 | (2) |
|
|
274 | (1) |
|
|
275 | (2) |
|
|
277 | (2) |
|
|
279 | (1) |
|
Answering Machines, Voice Mail, and Text Messages |
|
|
279 | (3) |
|
|
282 | (1) |
|
|
282 | (3) |
|
Chapter 13 Telephone Business |
|
|
285 | (15) |
|
|
286 | (3) |
|
Making Bookings and Reservations |
|
|
289 | (1) |
|
Changes and Cancellations |
|
|
290 | (1) |
|
|
291 | (2) |
|
|
293 | (3) |
|
|
296 | (1) |
|
Dialogue: Making an Appointment |
|
|
296 | (2) |
|
|
298 | (2) |
|
Chapter 14 Telephone/Video Conferencing |
|
|
300 | (19) |
|
|
301 | (1) |
|
|
302 | (2) |
|
|
304 | (3) |
|
|
307 | (2) |
|
|
309 | (2) |
|
|
311 | (1) |
|
|
312 | (3) |
|
Dialogue: Let's Get the Ball Rolling! |
|
|
315 | (1) |
|
|
316 | (3) |
About the Author |
|
319 | (2) |
Index |
|
321 | |