Abbreviations |
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ix | |
About The Authors |
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xi | |
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1 Introduction: exploring the politics of management knowledge in times of austerity |
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1 | (7) |
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Why is the theme of the production and consumption of management knowledges in health care organizations both interesting and important? |
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3 | (1) |
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Outline of later chapters |
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3 | (5) |
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2 A review of literature and perspectives on management knowledge |
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8 | (32) |
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8 | (1) |
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Stream 1 From evidence-based medicine to evidence-based management: envisioning a new `gold standard' for health care delivery |
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9 | (10) |
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Stream 2 Practice-based theories of knowing and learning in organizations |
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19 | (8) |
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Stream 3 The meso level: the resource-based view and the health care organization |
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27 | (6) |
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Stream 4 The political economy of public management knowledge production |
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33 | (6) |
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39 | (1) |
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3 The political economy of English public services reform and implications for management knowledges in health care organizations |
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40 | (22) |
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40 | (4) |
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Characterizing the political economy of UK public management reform |
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44 | (3) |
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Applying Pollitt and Bouckaert's adapted framework |
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47 | (5) |
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Underlying culture and philosophy of government |
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52 | (2) |
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The pluralization of policy advice |
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54 | (3) |
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Is public management reforming constructed as a top-level political issue? |
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57 | (2) |
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Concluding remarks and overall assessment |
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59 | (3) |
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4 English public management reform after 2010: from Big Society to austerity |
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62 | (19) |
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62 | (2) |
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Communitarianism and the Big Society project |
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64 | (5) |
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Big Society ideas and health care reform |
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69 | (2) |
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Austerity overwhelms Big Society |
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71 | (3) |
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74 | (2) |
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Whatever happened to CCGs: from professional empowerment (2013) and back to NPM-style control (2016)? |
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76 | (2) |
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Concluding remarks: from Big Society to austerity |
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78 | (3) |
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5 The Quality, Improvement, Productivity, and Prevention (QIPP) programme in the English National Health Service |
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81 | (6) |
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National work-streams to support QIPP |
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85 | (2) |
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6 Case study 1: service improvement agencies in the English NHS: a disappointing impact |
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87 | (23) |
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Theme 1 The chequered administrative career of NHS service improvement agencies: few ladders but many snakes |
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88 | (6) |
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Theme 2 Service improvement agencies and their preferred management knowledge(s) |
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94 | (12) |
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106 | (4) |
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7 Case study 2: think tanks and London's quadruple helix of public and health policy knowledge production |
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110 | (34) |
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Models of scientific innovation and growth: towards a quadruple helix? |
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111 | (2) |
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The role of think tanks in civil society |
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113 | (2) |
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How do think tanks mobilize knowledge? |
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115 | (3) |
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The quadruple helix and public and health policy knowledge production in London |
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118 | (4) |
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Health and public policy-related think tanks in London: an initial mapping and analysis |
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122 | (9) |
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A case study of knowledge production in a health policy think tank in London |
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131 | (8) |
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Do the London think tanks operate as civil society organizations within a quadruple helix? |
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139 | (2) |
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141 | (3) |
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8 Case study 3: management consulting knowledge and English health care organizations |
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144 | (15) |
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Management consultancy in the public services |
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144 | (2) |
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Management consultancy and knowledge mobilization |
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146 | (3) |
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Elmhouse Consulting case study |
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149 | (8) |
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157 | (2) |
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9 Case study 4: the high impact of private-sector management knowledge in an independent-sector provider |
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159 | (13) |
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Private-sector involvement in the National Health Service |
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160 | (1) |
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Hybrid organizations and social enterprises |
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161 | (1) |
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Revenue-source diversification: fee-for-service programme development |
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162 | (1) |
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163 | (6) |
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169 | (3) |
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10 Knowledge leadership: securing organizational change |
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172 | (21) |
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Bottom-up examples of knowledge mobilization |
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173 | (9) |
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Top-down examples of knowledge mobilization |
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182 | (7) |
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Discussion and conclusion |
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189 | (4) |
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11 Concluding discussion: management knowledge, politics, policy, and public services organization in times of austerity |
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193 | (10) |
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193 | (1) |
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The importance of the macro context of the political economy of public management reforming |
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194 | (2) |
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The importance of micro-level agency and knowledge leadership |
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196 | (2) |
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What should be the role of the business school as a knowledge producer? |
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198 | (2) |
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From Big Society to bullshit: the changing knowledge context since our empirical research |
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200 | (3) |
Appendix 1 Our methods and research journey |
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203 | (6) |
Appendix 2 Case-study summaries |
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209 | (14) |
References |
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223 | (24) |
Index |
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247 | |