Preface |
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xiii | |
Author |
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xv | |
1 The Nature of Problem-Solving |
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1 | (12) |
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Five Large-Scale Problems |
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2 | (3) |
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2 | (1) |
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3 | (1) |
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3 | (1) |
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4 | (1) |
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The Crisis in IT (Information Technology) |
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4 | (1) |
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Problems from the Author's Experience |
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5 | (4) |
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Problems for the Systems Engineer |
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8 | (1) |
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Top Department of Defense (DoD) Management Problems |
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9 | (1) |
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Overall Concept of This Treatise |
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9 | (1) |
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Generic Stepwise Approach to Problem-Solving |
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10 | (1) |
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Solving Problems is Our Primary Focus; Thinking Supports |
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11 | (1) |
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12 | (1) |
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12 | (1) |
2 Thinking as a Corporate Culture |
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13 | (12) |
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Thinking as Necessary in Problem-Solving |
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14 | (1) |
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The Learning Organization |
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14 | (1) |
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Moving on to Hewlett-Packard |
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15 | (1) |
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Design Thinking - Change by Design |
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16 | (1) |
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17 | (6) |
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17 | (1) |
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18 | (1) |
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18 | (1) |
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19 | (1) |
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19 | (1) |
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19 | (1) |
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20 | (1) |
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21 | (1) |
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21 | (1) |
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22 | (1) |
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22 | (1) |
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22 | (1) |
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23 | (1) |
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23 | (1) |
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24 | (1) |
3 The Power of the Idea |
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25 | (10) |
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25 | (1) |
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26 | (3) |
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26 | (1) |
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26 | (1) |
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27 | (1) |
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27 | (1) |
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27 | (1) |
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28 | (1) |
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28 | (1) |
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28 | (1) |
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28 | (1) |
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29 | (1) |
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A Group of Generic "Problems" and "Solutions" |
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29 | (4) |
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29 | (1) |
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29 | (1) |
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30 | (1) |
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30 | (1) |
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Dr. Deming and Japan and the US |
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31 | (1) |
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Xerox PARC and Steve Jobs |
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31 | (1) |
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Saul Steinberg and Leasco |
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31 | (1) |
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Coke/Classic Coke, Old Taste |
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32 | (1) |
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Good Idea, Failed Follow-Through |
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32 | (1) |
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Acronym for the Individual with Potentially Better Idea |
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32 | (1) |
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33 | (1) |
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33 | (2) |
4 Approaches to Problem-Solving |
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35 | (14) |
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35 | (1) |
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Technical Decomposition/Reductionist |
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36 | (1) |
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37 | (1) |
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Lateral Thinking and (Lateral) Problem-Solving |
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38 | (1) |
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Total Systems Intervention |
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39 | (1) |
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Generalized/Systems Approach |
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40 | (1) |
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41 | (1) |
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41 | (1) |
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Definitive Mathematics and Statistics-Based Methods |
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42 | (1) |
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Statistics-Based Approach |
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43 | (1) |
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43 | (2) |
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How is That for Out-of-the-Box Thinking? |
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45 | (1) |
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45 | (1) |
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Cost-Effectiveness Analysis |
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46 | (1) |
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47 | (1) |
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47 | (2) |
5 Think Tanks and Problem-Solving |
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49 | (10) |
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Federally Funded R&D Centers |
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49 | (1) |
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Systems Engineering Research Centers |
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50 | (1) |
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51 | (1) |
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MITRE Awards over the Years |
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52 | (1) |
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The Aerospace Corporation |
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52 | (1) |
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53 | (1) |
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54 | (1) |
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55 | (1) |
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56 | (1) |
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57 | (1) |
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57 | (1) |
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57 | (2) |
6 Specific Problems and Their Solutions |
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59 | (12) |
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The Coin Weighing Problem |
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60 | (1) |
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60 | (1) |
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61 | (1) |
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The Minimum Computer Step Problem |
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62 | (1) |
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62 | (1) |
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The Efficient Message Coding Problem |
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63 | (1) |
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The River-Crossing Problem |
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63 | (1) |
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Parameter Dependency Diagramming |
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64 | (2) |
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The National Aviation System |
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64 | (1) |
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65 | (1) |
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66 | (1) |
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Laplace and Fourier Transforms |
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67 | (1) |
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67 | (1) |
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Allocation of Requirements Errors |
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68 | (1) |
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68 | (1) |
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69 | (1) |
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69 | (1) |
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69 | (2) |
7 Great Thinkers and Problem-Solvers |
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71 | (10) |
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Selected Thinkers and Problem-Solvers and How They Thought |
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71 | (9) |
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71 | (1) |
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72 | (1) |
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73 | (1) |
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74 | (1) |
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74 | (1) |
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74 | (1) |
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75 | (1) |
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75 | (1) |
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76 | (1) |
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76 | (1) |
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77 | (1) |
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78 | (1) |
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78 | (1) |
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79 | (1) |
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79 | (1) |
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80 | (1) |
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80 | (1) |
8 Artificial Intelligence |
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81 | (10) |
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The DoD Artificial Intelligence Center |
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82 | (8) |
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The JAIC and Al Technology |
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83 | (1) |
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Seeing the Forest and the Trees |
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83 | (1) |
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Overview of Expert Systems |
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84 | (1) |
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The State of Al in the Enterprise |
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85 | (2) |
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87 | (1) |
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87 | (3) |
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90 | (1) |
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90 | (1) |
9 Group Problem-Solving |
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91 | (10) |
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91 | (1) |
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The DoD and Group Thinking |
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92 | (2) |
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Group Decision Support Systems (Software) |
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94 | (3) |
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Commercial Decision Support Systems |
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95 | (1) |
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Collaborative Software Systems |
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96 | (1) |
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Self-organizing and High-Performance Groups |
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97 | (1) |
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98 | (1) |
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99 | (2) |
10 Miscellany |
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101 | (20) |
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101 | (1) |
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Innovation in Colleges and Companies |
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102 | (2) |
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103 | (1) |
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America's Innovation Strategy |
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104 | (1) |
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Problem-Solving Strategies |
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105 | (1) |
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106 | (1) |
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106 | (2) |
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108 | (1) |
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109 | (1) |
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109 | (1) |
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109 | (1) |
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110 | (1) |
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111 | (1) |
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111 | (1) |
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112 | (1) |
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Problem-Solving and Re-engineering |
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113 | (1) |
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114 | (1) |
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Cost Assessment Data Enterprise |
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115 | (1) |
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Measures of Effectiveness |
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115 | (1) |
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MOEs for a Communications System |
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115 | (1) |
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MOEs for a Transportation System |
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116 | (1) |
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116 | (1) |
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Commentary on Systems of Systems |
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116 | (1) |
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Problem-Solving by Reduced Clock Speed |
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117 | (1) |
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George Washington University Class Using "Thinking" as Textbook |
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118 | (1) |
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Courses Meet via Blackboard Collaborate Ultra |
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118 | (1) |
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119 | (1) |
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119 | (2) |
11 Summary |
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121 | (4) |
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Twelve Problem-Solving Approaches |
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121 | (1) |
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Twelve Thinking Approaches |
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122 | (1) |
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Another Twelve Thinking Approaches |
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122 | (1) |
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123 | (1) |
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123 | (2) |
Appendix A: A Dozen Additional Ways of Thinking |
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125 | (16) |
Appendix B: Acronyms |
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141 | (2) |
Index |
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