Foreword |
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ix | |
Preface |
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xi | |
About the authors |
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xv | |
Acknowledgements |
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xix | |
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Part 1 Defining Public Relations |
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1 | (80) |
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3 | (24) |
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2 The psychology of public relations communication |
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27 | (11) |
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3 Marketing public relations |
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38 | (15) |
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4 The public relations industry |
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53 | (28) |
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Interview Sketch 1 Defining public relations, with Kevin Moloney Principal Lecturer in PR, Bournemouth Media School |
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73 | (8) |
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Part 2 Public Relations Planning and Management |
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81 | (78) |
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5 Managing planned public relations programmes |
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83 | (13) |
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96 | (11) |
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107 | (7) |
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114 | (11) |
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125 | (11) |
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136 | (8) |
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11 Implementation and control |
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144 | (15) |
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Interview Sketch 2 Planning a public relations campaign, with Marie Owens, Director of Communications, Middlesex University |
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153 | (6) |
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Part 3 Managing Media Relations |
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159 | (76) |
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12 The role of the press officer |
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161 | (6) |
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13 Writing reports and proposals |
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167 | (4) |
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14 Writing press releases |
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171 | (14) |
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15 Writing feature articles |
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185 | (7) |
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192 | (8) |
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17 Broadcasting public relations and funded television programmes |
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200 | (15) |
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18 Photographs, captions and printing |
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215 | (20) |
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Interview Sketch 3 Managing media relations, with Sir Bernard Ingham, Bernard Ingham Communications |
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227 | (8) |
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Part 4 Communication Media |
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235 | (64) |
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19 The press and broadcast sources |
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237 | (17) |
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20 Public relations in developing countries |
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254 | (7) |
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21 Video, DVD, CD-ROM and the Internet |
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261 | (9) |
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22 Seminars, conferences and exhibitions |
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270 | (13) |
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23 House journals and public relations literature |
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283 | (16) |
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Interview Sketch 4 The changing nature of media, with Richard Quest, CNN |
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290 | (9) |
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Part 5 Specialist Public Relations Areas |
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299 | (92) |
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24 Financial public relations |
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301 | (11) |
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25 Internal public relations |
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312 | (13) |
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325 | (13) |
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338 | (16) |
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28 Corporate image, identity and advertising |
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354 | (17) |
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29 Public relations in political context |
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371 | (20) |
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Interview Sketch 5 The role of lobbying, with Dianne Thompson, Chief Executive, Camelot Group pic |
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383 | (8) |
Appendix 1 IPR Code of Conduct |
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391 | (19) |
Appendix 2 Global Protocol on Public Relations Protocol - Summer 2002 |
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410 | (3) |
References |
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413 | (8) |
Index |
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421 | |