PART ONE PR Writing: Role and Responsibility |
|
1 | (86) |
|
CHAPTER 1 Public Relations and the Writer |
|
|
3 | (15) |
|
Defining Public Relations |
|
|
4 | (3) |
|
Analyzing, Predicting and Counseling |
|
|
5 | (1) |
|
Advertising, Publicity and PR |
|
|
6 | (1) |
|
|
7 | (1) |
|
Publics, Channels and the Role of the Writer |
|
|
7 | (8) |
|
The Public in Public Relations |
|
|
8 | (5) |
|
|
13 | (1) |
|
|
13 | (1) |
|
|
14 | (1) |
|
|
15 | (1) |
|
|
16 | (1) |
|
|
16 | (1) |
|
|
17 | (1) |
|
CHAPTER 2 Ethical and Legal Responsibilities of the PR Writer |
|
|
18 | (24) |
|
|
20 | (2) |
|
|
20 | (2) |
|
|
22 | (1) |
|
Influence of Personal Standards |
|
|
22 | (3) |
|
|
22 | (1) |
|
|
23 | (1) |
|
|
24 | (1) |
|
|
25 | (1) |
|
Influence of Organization and Industry Standards |
|
|
25 | (3) |
|
|
25 | (2) |
|
Organizational Culture and Values |
|
|
27 | (1) |
|
|
27 | (1) |
|
Influence of Public Relations Standards of Practice |
|
|
28 | (2) |
|
|
28 | (1) |
|
Honesty, Truth and Fairness |
|
|
29 | (1) |
|
False or Misleading Information |
|
|
29 | (1) |
|
Influence of Laws and Regulations |
|
|
30 | (6) |
|
|
30 | (1) |
|
|
31 | (1) |
|
|
32 | (1) |
|
Libel Laws and Privacy Issues |
|
|
32 | (3) |
|
Copyrights and Other Rights |
|
|
35 | (1) |
|
|
35 | (1) |
|
Influence of Primary Publics |
|
|
36 | (1) |
|
|
36 | (1) |
|
|
36 | (1) |
|
|
37 | (2) |
|
|
39 | (1) |
|
|
39 | (1) |
|
|
40 | (2) |
|
|
42 | (25) |
|
Opinion Formation and Change |
|
|
44 | (2) |
|
Opinion, Attitude and Belief |
|
|
44 | (1) |
|
Models of Attitude Formation |
|
|
45 | (1) |
|
|
46 | (5) |
|
|
46 | (3) |
|
Steps in the Persuasion Process |
|
|
49 | (2) |
|
Typology of Steps of Persuasion |
|
|
51 | (3) |
|
|
52 | (1) |
|
|
52 | (1) |
|
|
52 | (1) |
|
|
53 | (1) |
|
|
53 | (1) |
|
|
53 | (1) |
|
Persuasion and Communication |
|
|
54 | (9) |
|
|
54 | (2) |
|
|
56 | (2) |
|
|
58 | (2) |
|
|
60 | (1) |
|
|
61 | (1) |
|
|
61 | (2) |
|
|
63 | (1) |
|
|
64 | (1) |
|
|
65 | (1) |
|
|
66 | (1) |
|
CHAPTER 4 Research for the Public Relations Writer |
|
|
67 | (20) |
|
Research in Public Relations |
|
|
68 | (7) |
|
Categories of Research for the PR Writer |
|
|
69 | (5) |
|
Research for Storage and Retrieval |
|
|
74 | (1) |
|
Sources for PR Writers and Researchers |
|
|
75 | (7) |
|
Secondary Sources for Research |
|
|
75 | (2) |
|
Primary Sources for Research |
|
|
77 | (4) |
|
|
81 | (1) |
|
Skepticism--A Requisite for All Research |
|
|
82 | (1) |
|
|
82 | (1) |
|
|
82 | (1) |
|
Virtual Reality and Research |
|
|
82 | (1) |
|
Facts Sheets--Basic PR Tools |
|
|
83 | (1) |
|
|
84 | (1) |
|
|
85 | (1) |
|
|
85 | (1) |
|
|
85 | (2) |
PART TWO Writing Principles |
|
87 | (62) |
|
CHAPTER 5 Writing for Clarity and Interest |
|
|
89 | (17) |
|
Message, Audience, Medium |
|
|
90 | (1) |
|
|
90 | (1) |
|
|
90 | (1) |
|
|
91 | (1) |
|
Clarity and Interest: Elements of Style |
|
|
91 | (12) |
|
|
91 | (4) |
|
|
95 | (1) |
|
|
96 | (1) |
|
|
97 | (1) |
|
|
98 | (1) |
|
|
98 | (1) |
|
|
98 | (5) |
|
|
103 | (1) |
|
|
104 | (1) |
|
|
104 | (1) |
|
|
104 | (2) |
|
CHAPTER 6 Simplifying the Complex |
|
|
106 | (20) |
|
|
108 | (2) |
|
|
110 | (6) |
|
|
111 | (2) |
|
|
113 | (3) |
|
|
116 | (1) |
|
Make the Central Points Clear |
|
|
117 | (1) |
|
Explain the Unfamiliar with the Familiar |
|
|
118 | (5) |
|
Make the Message Accessible |
|
|
123 | (1) |
|
|
124 | (1) |
|
|
124 | (1) |
|
|
125 | (1) |
|
|
125 | (1) |
|
CHAPTER 7 Grammar, Spelling and Punctuation |
|
|
126 | (23) |
|
|
127 | (2) |
|
|
127 | (1) |
|
|
128 | (1) |
|
|
129 | (1) |
|
|
130 | (1) |
|
Sentence-Ending Prepositions |
|
|
130 | (1) |
|
|
130 | (2) |
|
|
132 | (1) |
|
Emotive and Cognitive Meaning |
|
|
133 | (1) |
|
|
133 | (4) |
|
|
137 | (3) |
|
Software Packages for Spelling, Grammar and Style |
|
|
140 | (2) |
|
|
142 | (1) |
|
|
142 | (4) |
|
|
146 | (1) |
|
|
146 | (3) |
PART THREE Writing for Select Audiences |
|
149 | (60) |
|
CHAPTER 8 Memos and Letters, Reports and Proposals |
|
|
151 | (44) |
|
|
152 | (8) |
|
|
152 | (3) |
|
|
155 | (4) |
|
Factors Affecting the Use of Memos |
|
|
159 | (1) |
|
|
160 | (3) |
|
|
162 | (1) |
|
|
162 | (1) |
|
|
163 | (6) |
|
|
163 | (1) |
|
|
164 | (5) |
|
|
169 | (22) |
|
Organization of Reports and Proposals |
|
|
169 | (3) |
|
Readability and Applicability |
|
|
172 | (19) |
|
|
191 | (2) |
|
|
193 | (1) |
|
|
194 | (1) |
|
|
194 | (1) |
|
CHAPTER 9 Backgrounders and Position Papers |
|
|
195 | (14) |
|
|
197 | (5) |
|
|
197 | (1) |
|
|
197 | (5) |
|
|
202 | (1) |
|
|
202 | (4) |
|
|
204 | (1) |
|
|
204 | (1) |
|
|
204 | (1) |
|
|
205 | (1) |
|
|
206 | (1) |
|
|
206 | (1) |
|
|
207 | (1) |
|
|
208 | (1) |
|
|
208 | (1) |
PART FOUR Writing for Mass Media Audiences |
|
209 | (112) |
|
CHAPTER 10 News Releases for Print Media |
|
|
211 | (25) |
|
|
212 | (3) |
|
|
212 | (1) |
|
|
213 | (1) |
|
|
214 | (1) |
|
|
215 | (15) |
|
|
216 | (4) |
|
|
220 | (5) |
|
Electronic Transmission of Releases |
|
|
225 | (1) |
|
|
225 | (5) |
|
Preparing and Delivering News Releases |
|
|
230 | (3) |
|
|
230 | (1) |
|
|
231 | (3) |
|
|
233 | (1) |
|
|
234 | (1) |
|
|
235 | (1) |
|
|
235 | (1) |
|
CHAPTER 11 News for Broadcasting |
|
|
236 | (25) |
|
|
237 | (5) |
|
Announcements and Special Events |
|
|
237 | (3) |
|
|
240 | (2) |
|
|
242 | (1) |
|
|
242 | (1) |
|
|
242 | (1) |
|
|
242 | (1) |
|
|
243 | (1) |
|
|
244 | (9) |
|
|
246 | (4) |
|
Structural Considerations |
|
|
250 | (1) |
|
Supplying Tape (Audio and Video) |
|
|
251 | (2) |
|
|
253 | (6) |
|
|
259 | (1) |
|
|
259 | (1) |
|
|
259 | (2) |
|
CHAPTER 12 Features for Print and Broadcasting |
|
|
261 | (16) |
|
Generating and Selling Ideas |
|
|
262 | (3) |
|
Discovering Feature Material |
|
|
262 | (1) |
|
Finding a Market for the Features |
|
|
262 | (1) |
|
Writing the Query Letter and Following Up |
|
|
263 | (1) |
|
|
264 | (1) |
|
|
265 | (2) |
|
|
265 | (1) |
|
|
265 | (1) |
|
|
266 | (1) |
|
|
267 | (2) |
|
|
267 | (1) |
|
|
268 | (1) |
|
|
269 | (4) |
|
|
269 | (1) |
|
|
270 | (1) |
|
Verification and Illustration |
|
|
270 | (1) |
|
|
271 | (1) |
|
|
272 | (1) |
|
|
272 | (1) |
|
|
272 | (1) |
|
|
273 | (1) |
|
|
273 | (2) |
|
|
275 | (1) |
|
|
276 | (1) |
|
|
276 | (1) |
|
|
276 | (1) |
|
CHAPTER 13 Writing Advertising Copy |
|
|
277 | (32) |
|
Advertising as a Persuasive Force |
|
|
283 | (3) |
|
|
283 | (1) |
|
|
283 | (3) |
|
|
286 | (1) |
|
Basic Guidelines for Writing Advertising Copy |
|
|
286 | (5) |
|
|
287 | (1) |
|
|
287 | (1) |
|
|
287 | (1) |
|
|
287 | (1) |
|
|
288 | (1) |
|
|
289 | (1) |
|
|
289 | (1) |
|
|
289 | (2) |
|
Copywriting for Broadcast and Film Media |
|
|
291 | (7) |
|
Public Service Announcements |
|
|
292 | (1) |
|
Copywriting for Television and Film |
|
|
293 | (2) |
|
|
295 | (3) |
|
Copywriting for Print Media |
|
|
298 | (9) |
|
|
298 | (1) |
|
|
299 | (1) |
|
|
299 | (1) |
|
|
300 | (1) |
|
|
300 | (1) |
|
Copywriting for Newspapers |
|
|
300 | (2) |
|
Copywriting for Magazines |
|
|
302 | (1) |
|
Copywriting for Direct Response and Direct Advertising |
|
|
303 | (2) |
|
Copywriting for Out-of-Home Media |
|
|
305 | (1) |
|
Copywriting for Sales Promotion |
|
|
306 | (1) |
|
|
307 | (1) |
|
|
308 | (1) |
|
|
308 | (1) |
|
CHAPTER 14 Crisis Communication |
|
|
309 | (12) |
|
|
310 | (3) |
|
|
311 | (1) |
|
|
311 | (2) |
|
|
313 | (1) |
|
|
313 | (4) |
|
|
314 | (1) |
|
|
315 | (1) |
|
The Significance of Planning |
|
|
316 | (1) |
|
|
317 | (1) |
|
|
317 | (1) |
|
|
318 | (1) |
|
|
318 | (3) |
PART FIVE Writing for Special Audiences |
|
321 | (168) |
|
|
323 | (18) |
|
Criteria for Successful Newsletters |
|
|
324 | (2) |
|
|
324 | (1) |
|
|
324 | (1) |
|
|
325 | (1) |
|
|
325 | (1) |
|
|
325 | (1) |
|
|
326 | (1) |
|
Types and Functions of Newsletters |
|
|
326 | (5) |
|
Employee and Member Newsletters |
|
|
327 | (2) |
|
Special-Interest Subscriber Newsletters |
|
|
329 | (1) |
|
Technical and Content Considerations |
|
|
329 | (2) |
|
Reporting and Writing for Newsletters |
|
|
331 | (3) |
|
|
331 | (1) |
|
Writing Tips for Newsletters |
|
|
332 | (1) |
|
Fitting Newsletter Copy and Design |
|
|
332 | (2) |
|
Writing and Designing Newsletters on Desktop Systems |
|
|
334 | (5) |
|
Expediting Editorial Matter |
|
|
334 | (2) |
|
|
336 | (3) |
|
|
339 | (1) |
|
|
340 | (1) |
|
|
340 | (1) |
|
|
340 | (1) |
|
CHAPTER 16 Brochures and Web Pages |
|
|
341 | (23) |
|
|
342 | (1) |
|
|
343 | (1) |
|
|
343 | (1) |
|
|
343 | (6) |
|
|
344 | (4) |
|
Using a Desktop Publishing System |
|
|
348 | (1) |
|
Giving Shape to Information |
|
|
349 | (3) |
|
|
349 | (1) |
|
|
349 | (1) |
|
|
350 | (1) |
|
|
350 | (1) |
|
|
350 | (1) |
|
|
351 | (1) |
|
|
352 | (6) |
|
|
352 | (1) |
|
|
353 | (2) |
|
|
355 | (1) |
|
|
356 | (1) |
|
|
357 | (1) |
|
|
358 | (1) |
|
|
358 | (1) |
|
|
359 | (1) |
|
|
359 | (1) |
|
|
359 | (1) |
|
|
360 | (1) |
|
|
361 | (2) |
|
|
363 | (1) |
|
|
363 | (1) |
|
|
363 | (1) |
|
CHAPTER 17 Employee/Association/Trade Magazines and Presentations |
|
|
364 | (28) |
|
|
364 | (11) |
|
|
365 | (3) |
|
|
368 | (4) |
|
|
372 | (1) |
|
Trade and Industry Publications |
|
|
372 | (3) |
|
Corporate Publications for the Public |
|
|
375 | (1) |
|
|
375 | (6) |
|
|
376 | (1) |
|
|
377 | (1) |
|
|
378 | (1) |
|
|
378 | (1) |
|
The Mechanics of Organization |
|
|
378 | (1) |
|
|
379 | (1) |
|
Setting the Stage and Writing the Finale |
|
|
380 | (1) |
|
|
381 | (7) |
|
Differences and Similarities |
|
|
381 | (1) |
|
|
382 | (1) |
|
|
382 | (1) |
|
Matching Words and Sights |
|
|
383 | (5) |
|
|
388 | (1) |
|
|
388 | (2) |
|
|
390 | (1) |
|
|
390 | (1) |
|
|
391 | (1) |
|
CHAPTER 18 Annual, Employee and Public Interest Reports |
|
|
392 | (24) |
|
|
393 | (6) |
|
|
398 | (1) |
|
|
398 | (1) |
|
|
399 | (2) |
|
|
399 | (1) |
|
|
400 | (1) |
|
|
401 | (10) |
|
|
401 | (7) |
|
|
408 | (1) |
|
|
409 | (2) |
|
|
411 | (1) |
|
Employee and Public Interest Annual Reports |
|
|
411 | (3) |
|
|
411 | (1) |
|
|
412 | (2) |
|
|
414 | (1) |
|
|
415 | (1) |
|
|
415 | (1) |
|
|
416 | (52) |
|
Media Kit Use and Content |
|
|
417 | (47) |
|
Media Kits for Special Events |
|
|
418 | (2) |
|
Media Kits for News Conferences |
|
|
420 | (43) |
|
|
463 | (1) |
|
Materials for Media Rooms--Crises and Special Events |
|
|
464 | (1) |
|
|
465 | (2) |
|
|
467 | (1) |
|
|
467 | (1) |
|
|
467 | (1) |
|
CHAPTER 20 Campaign Writing |
|
|
468 | (21) |
|
|
469 | (2) |
|
|
469 | (2) |
|
|
471 | (1) |
|
|
471 | (1) |
|
|
471 | (2) |
|
|
471 | (1) |
|
|
472 | (1) |
|
|
473 | (1) |
|
|
473 | (1) |
|
|
474 | (1) |
|
|
475 | (7) |
|
|
475 | (1) |
|
|
476 | (1) |
|
|
476 | (1) |
|
|
477 | (2) |
|
|
479 | (3) |
|
|
482 | (1) |
|
|
483 | (1) |
|
|
484 | (1) |
|
Monitoring and Evaluation |
|
|
485 | (1) |
|
|
486 | (2) |
|
|
488 | (1) |
|
|
488 | (1) |
Appendix A Readability Formulas |
|
489 | (4) |
Flesch's Reading Ease and Human Interest Formulas |
|
489 | (1) |
Gunning's Fog Index |
|
490 | (1) |
Dale-Chall Formula |
|
491 | (1) |
Other Readability Tests |
|
491 | (2) |
Appendix B Copyfitting |
|
493 | (4) |
Sizing Copy |
|
493 | (1) |
Sample Copyfitting Problems |
|
494 | (3) |
Appendix C Compliances |
|
497 | (6) |
C.1 Procedures for Clearing News Releases |
|
498 | (1) |
C.2 FTC's Deceptive and Unsubstantiated Claims Policy |
|
499 | (4) |
Index |
|
503 | |