Preface |
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xxi | |
PART 1 PR Writing: Role and Responsibility |
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1 | (80) |
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CHAPTER ONE Public Relations and the Writer |
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2 | (13) |
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Defining Public Relations |
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3 | (2) |
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Analyzing, Predicting and Counseling |
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3 | (1) |
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Advertising, Publicity and PR |
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4 | (1) |
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5 | (1) |
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Publics, Channels and the Role of the Writer |
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5 | (7) |
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The Public in Public Relations |
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6 | (3) |
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9 | (1) |
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9 | (2) |
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11 | (1) |
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12 | (3) |
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CHAPTER TWO Ethical and Legal Responsibilities of the PR Writer |
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15 | (23) |
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Core Values and Personal/Professional Behavior |
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17 | (2) |
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18 | (1) |
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18 | (1) |
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Influence of Personal Standards |
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19 | (2) |
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19 | (1) |
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20 | (1) |
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20 | (1) |
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21 | (1) |
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Influence of Organization and Industry Standards |
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21 | (3) |
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22 | (1) |
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Organizational Culture and Values |
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22 | (1) |
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22 | (2) |
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Influence of Public Relations Standards of Practice |
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24 | (2) |
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24 | (1) |
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Honesty, Truth and Fairness |
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25 | (1) |
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False or Misleading Information |
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25 | (1) |
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Influence of Laws and Regulations |
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26 | (7) |
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26 | (1) |
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27 | (1) |
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28 | (1) |
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Libel Laws and Privacy Issues |
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29 | (1) |
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Copyrights and Other Rights |
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29 | (3) |
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32 | (1) |
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Influence of Primary Publics |
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33 | (1) |
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33 | (1) |
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33 | (1) |
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34 | (4) |
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38 | (23) |
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Opinion Formation and Change |
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40 | (2) |
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Opinion, Attitude and Belief |
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40 | (1) |
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Models of Attitude Formation and Message Recipients |
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41 | (1) |
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42 | (4) |
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42 | (2) |
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Rokeach's Value Hierarchy |
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44 | (1) |
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Steps in the Persuasion Process |
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45 | (1) |
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Typology of Steps in Persuasion |
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46 | (3) |
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47 | (1) |
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47 | (1) |
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47 | (1) |
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47 | (1) |
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48 | (1) |
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48 | (1) |
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Persuasion and Communication |
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49 | (8) |
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49 | (1) |
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50 | (2) |
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52 | (2) |
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54 | (1) |
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55 | (1) |
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55 | (2) |
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57 | (4) |
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CHAPTER FOUR Research for the Public Relations Writer |
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61 | (20) |
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Research in Public Relations |
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62 | (7) |
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Categories of Research for the PR Writer |
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63 | (5) |
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Research for Storage and Retrieval |
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68 | (1) |
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Sources for PR Writers and Researchers |
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69 | (8) |
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Secondary Sources for Research |
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69 | (2) |
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Primary Sources for Research |
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71 | (4) |
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75 | (1) |
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76 | (1) |
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Skepticism-A Requisite for All Research |
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77 | (1) |
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77 | (1) |
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77 | (1) |
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Fact Sheets-Basic PR Tools |
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77 | (1) |
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78 | (3) |
PART 2 Writing Principles |
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81 | (50) |
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CHAPTER FIVE Writing to Clarify and Simplify the Complex: Style and Content |
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82 | (28) |
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83 | (1) |
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83 | (1) |
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83 | (1) |
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83 | (1) |
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84 | (6) |
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Readability/Listenability |
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84 | (3) |
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87 | (1) |
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88 | (1) |
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89 | (1) |
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89 | (1) |
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89 | (1) |
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89 | (1) |
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Content: Simplifying the Complex |
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90 | (16) |
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92 | (2) |
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94 | (6) |
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100 | (1) |
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Make the Central Points Clear |
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101 | (3) |
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Explain the Unfamiliar with the Familiar |
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104 | (1) |
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Make the Message Accessible |
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105 | (1) |
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106 | (4) |
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CHAPTER SIX Grammar, Spelling and Punctuation |
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110 | (21) |
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112 | (1) |
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112 | (1) |
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112 | (1) |
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113 | (1) |
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114 | (1) |
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Sentence-Ending Prepositions |
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114 | (1) |
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114 | (2) |
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116 | (1) |
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Emotive and Cognitive Meaning |
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116 | (1) |
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117 | (3) |
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120 | (2) |
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122 | (2) |
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124 | (1) |
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124 | (7) |
PART 3 Writing for Select Publics |
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131 | (36) |
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CHAPTER SEVEN Email, Memos, Letters, Reports and Proposals |
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132 | (21) |
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133 | (2) |
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134 | (1) |
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135 | (1) |
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135 | (7) |
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136 | (4) |
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140 | (1) |
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Factors Affecting the Use of Memos |
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141 | (1) |
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142 | (4) |
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143 | (1) |
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144 | (2) |
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146 | (4) |
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Organization of Reports and Proposals |
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146 | (3) |
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Readability and Applicability |
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149 | (1) |
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150 | (3) |
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CHAPTER EIGHT Backgrounders and Position Papers |
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153 | (14) |
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154 | (4) |
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155 | (1) |
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155 | (3) |
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158 | (1) |
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158 | (5) |
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159 | (1) |
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159 | (1) |
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159 | (3) |
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162 | (1) |
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163 | (1) |
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163 | (1) |
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164 | (3) |
PART 4 Writing for Mass Media Publics |
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167 | (130) |
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CHAPTER NINE News Releases for Print Media |
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168 | (22) |
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Who Gets News Releases and How? |
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168 | (4) |
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169 | (1) |
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170 | (1) |
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Getting News to the Mass Media |
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171 | (1) |
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172 | (13) |
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172 | (5) |
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177 | (1) |
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Electronic Transmission of Releases |
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178 | (1) |
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179 | (6) |
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185 | (1) |
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186 | (1) |
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187 | (3) |
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CHAPTER TEN News for Broadcasting |
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190 | (20) |
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191 | (4) |
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Announcements and Special Events |
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191 | (2) |
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193 | (2) |
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195 | (1) |
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195 | (1) |
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196 | (1) |
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197 | (1) |
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198 | (1) |
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199 | (8) |
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201 | (2) |
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Structural Considerations |
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203 | (1) |
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Supplying Tape (Audio and Video) |
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204 | (2) |
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206 | (1) |
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207 | (3) |
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CHAPTER ELEVEN Features for Print and Broadcasting |
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210 | (18) |
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Generating and Selling Ideas |
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211 | (3) |
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Discovering Feature Material |
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211 | (1) |
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Finding a Market for the Features |
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211 | (1) |
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Writing the Query Letter and Following Up |
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212 | (1) |
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213 | (1) |
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214 | (1) |
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214 | (1) |
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214 | (1) |
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214 | (1) |
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215 | (2) |
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215 | (1) |
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216 | (1) |
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217 | (4) |
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217 | (1) |
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218 | (1) |
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Verification and Illustration |
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218 | (2) |
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220 | (1) |
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220 | (1) |
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220 | (1) |
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220 | (1) |
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221 | (1) |
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Writing Features for Ezines |
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221 | (1) |
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Broadcast Features as a Series |
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221 | (2) |
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Documentaries and Broadcast Features |
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223 | (3) |
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226 | (2) |
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CHAPTER TWELVE Message Design Concepts |
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228 | (19) |
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228 | (9) |
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230 | (1) |
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231 | (2) |
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233 | (1) |
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234 | (2) |
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236 | (1) |
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236 | (1) |
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237 | (2) |
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237 | (1) |
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Television, Video, Film and the Internet |
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238 | (1) |
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Qualities of Good Message Design |
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239 | (2) |
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239 | (1) |
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Getting and Holding Attention |
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240 | (1) |
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240 | (1) |
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240 | (1) |
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241 | (3) |
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241 | (1) |
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242 | (1) |
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Horizontal and Vertical Lines |
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242 | (1) |
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242 | (1) |
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243 | (1) |
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243 | (1) |
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243 | (1) |
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244 | (1) |
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244 | (3) |
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CHAPTER THIRTEEN Writing Advertising Copy |
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247 | (30) |
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Advertising as a Persuasive Force |
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253 | (3) |
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253 | (1) |
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253 | (3) |
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256 | (1) |
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Basic Guidelines for Writing Advertising Copy |
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256 | (4) |
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256 | (1) |
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256 | (1) |
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257 | (1) |
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257 | (1) |
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257 | (1) |
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258 | (1) |
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258 | (2) |
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260 | (1) |
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Copywriting for Broadcast and Film Media |
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260 | (8) |
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Public Service Announcements |
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261 | (1) |
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Copywriting for Television and Film |
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262 | (3) |
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265 | (1) |
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Broadcast Production Relationships |
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266 | (2) |
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Copywriting for Print Media |
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268 | (7) |
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269 | (1) |
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269 | (1) |
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270 | (1) |
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270 | (1) |
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270 | (1) |
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Copywriting for Newspapers |
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270 | (1) |
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Copywriting for Magazines |
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271 | (1) |
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Copywriting for Web Pages |
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272 | (1) |
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Copywriting for Direct Response and Direct Advertising |
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273 | (1) |
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Copywriting for Out-of-Home Media |
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273 | (1) |
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Copywriting for Sales Promotion |
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274 | (1) |
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275 | (2) |
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CHAPTER FOURTEEN Writing for Web Sites |
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277 | (20) |
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278 | (1) |
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278 | (1) |
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278 | (1) |
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279 | (1) |
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279 | (1) |
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279 | (3) |
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282 | (3) |
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283 | (1) |
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283 | (1) |
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284 | (1) |
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285 | (1) |
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285 | (6) |
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285 | (1) |
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286 | (1) |
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287 | (1) |
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287 | (4) |
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Making a Web Site More Useful |
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291 | (1) |
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291 | (1) |
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291 | (1) |
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291 | (1) |
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292 | (1) |
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292 | (1) |
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292 | (1) |
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293 | (4) |
PART 5 Writing for a Media Mix |
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297 | (124) |
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CHAPTER FIFTEEN Media Kits and Media Pitches |
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298 | (21) |
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298 | (14) |
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300 | (1) |
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Media Kits for Special Events |
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300 | (11) |
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Materials for Media Rooms-Crises and Special Events |
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311 | (1) |
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312 | (2) |
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Be Prepared and Be Persistent |
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313 | (1) |
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314 | (5) |
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CHAPTER SIXTEEN Speeches and Other Presentations |
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319 | (17) |
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320 | (6) |
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321 | (1) |
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322 | (1) |
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322 | (1) |
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323 | (1) |
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The Mechanics of Organization |
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323 | (1) |
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324 | (1) |
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Setting the Stage and Writing the Finale |
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325 | (1) |
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326 | (5) |
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Differences and Similarities |
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326 | (1) |
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326 | (1) |
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327 | (1) |
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327 | (1) |
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Matching Words and Sights |
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328 | (1) |
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Computer Advantages/Disadvantages |
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328 | (1) |
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Other Types of Presentation Aids |
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329 | (2) |
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Other Speech/Presentation Occasions |
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331 | (1) |
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331 | (1) |
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332 | (1) |
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332 | (4) |
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CHAPTER SEVENTEEN Newsletters |
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336 | (17) |
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Criteria for Successful Newsletters |
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338 | (2) |
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338 | (1) |
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338 | (1) |
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339 | (1) |
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339 | (1) |
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339 | (1) |
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340 | (1) |
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Types and Functions of Newsletters |
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340 | (5) |
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Employee and Member Newsletters |
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340 | (3) |
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Special-Interest Subscriber Newsletters |
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343 | (1) |
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Technical and Content Considerations |
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343 | (2) |
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Reporting and Writing for Newsletters |
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345 | (2) |
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345 | (1) |
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Writing Tips for Newsletters |
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346 | (1) |
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Fitting Newsletter Copy and Design |
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346 | (1) |
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Writing and Designing Newsletters on Desktop Systems |
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347 | (4) |
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Expediting Editorial Matter |
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348 | (1) |
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349 | (2) |
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351 | (2) |
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CHAPTER EIGHTEEN Brochures |
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353 | (18) |
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354 | (1) |
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355 | (1) |
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355 | (1) |
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355 | (3) |
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355 | (3) |
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Giving Shape to Information |
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358 | (3) |
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359 | (1) |
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359 | (1) |
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359 | (1) |
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359 | (1) |
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360 | (1) |
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360 | (1) |
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361 | (6) |
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361 | (1) |
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362 | (2) |
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364 | (1) |
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365 | (1) |
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366 | (1) |
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367 | (1) |
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367 | (1) |
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367 | (1) |
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367 | (1) |
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368 | (1) |
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368 | (3) |
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CHAPTER NINETEEN Magazines and Annual Reports |
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371 | (23) |
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371 | (7) |
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372 | (2) |
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374 | (1) |
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375 | (3) |
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Trade and Industry Publications |
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378 | (1) |
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Corporate Publications for the Public |
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378 | (1) |
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378 | (12) |
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382 | (2) |
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384 | (1) |
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385 | (5) |
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390 | (4) |
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CHAPTER TWENTY Crisis Communication and the Planning Process |
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394 | (27) |
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Planning for Crisis Situations |
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395 | (5) |
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396 | (3) |
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399 | (1) |
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400 | (16) |
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1. Review, Revise and Affirm the Mission Statement |
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402 | (1) |
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2. Examine the Present Situation |
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402 | (2) |
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404 | (1) |
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404 | (1) |
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5. Write Statements of Objectives |
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405 | (1) |
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6. Prepare Statements of Goals |
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405 | (1) |
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406 | (1) |
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8. Define, Prioritize and Analyze Publics |
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406 | (1) |
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9. Prepare Message Strategies and Statements |
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407 | (2) |
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10. Develop Media Strategy and Mix |
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409 | (3) |
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11. Develop Schedule, Assign Responsibilities and Establish Budget |
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412 | (1) |
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12. Devise Monitoring and Measurement Systems and Procedures |
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412 | (4) |
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416 | (5) |
APPENDIX A Readability Formulas |
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421 | (5) |
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Flesch's Reading Ease and Human Interest Formulas |
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421 | (1) |
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422 | (1) |
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422 | (1) |
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423 | (1) |
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423 | (3) |
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425 | (1) |
APPENDIX B Copyfitting |
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426 | (5) |
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426 | (1) |
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Sample Copyfitting Problems |
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427 | (2) |
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429 | (2) |
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429 | (1) |
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429 | (2) |
Index |
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431 | |