Author details |
|
viii | |
Prelude: introduction to the book |
|
1 | (6) |
|
SECTION 1 The public sector |
|
|
7 | (18) |
|
1 What is the "public sector"? |
|
|
9 | (16) |
|
|
9 | (1) |
|
1.2 Defining "the public sector" |
|
|
10 | (2) |
|
1.3 Public sector around the world |
|
|
12 | (3) |
|
1.4 Illustrative example: UK local government |
|
|
15 | (5) |
|
|
20 | (5) |
|
SECTION 2 Theoretical underpinnings of strategy |
|
|
25 | (52) |
|
2 Approaches to developing strategy in the public sector |
|
|
27 | (10) |
|
|
28 | (1) |
|
2.2 Traditional Public Administration (TPA) |
|
|
28 | (1) |
|
2.3 New Public Management (NPM) |
|
|
29 | (3) |
|
|
32 | (2) |
|
|
34 | (3) |
|
3 Traditional approaches to strategy and value creation |
|
|
37 | (40) |
|
|
38 | (1) |
|
3.2 Competitive advantage and the rise of strategy frameworks |
|
|
38 | (16) |
|
3.3 Contemporary approaches and redefining value creation |
|
|
54 | (2) |
|
3.4 Towards a value framework for the public sector |
|
|
56 | (4) |
|
3.5 The balanced scorecard |
|
|
60 | (11) |
|
|
71 | (6) |
|
SECTION 3 Factors that influence strategic decision-making |
|
|
77 | (80) |
|
4 Influences on strategy development: classical models |
|
|
79 | (19) |
|
|
80 | (1) |
|
4.2 Exploring positivism and social constructionism within strategy |
|
|
81 | (2) |
|
4.3 Strategic management, a positivist ideology? An introduction to paradigms, context, ideology, and normative thinking |
|
|
83 | (10) |
|
|
93 | (5) |
|
5 Influences on strategy development: neo-institutional theory & organisational fields |
|
|
98 | (21) |
|
|
99 | (1) |
|
5.2 Neo-institutional theory |
|
|
99 | (14) |
|
|
113 | (6) |
|
6 The psychology of decision-making |
|
|
119 | (19) |
|
|
120 | (1) |
|
6.2 What is a "decision"? |
|
|
120 | (2) |
|
6.3 Typology of decisions |
|
|
122 | (4) |
|
6.4 How are decisions made? |
|
|
126 | (7) |
|
|
133 | (5) |
|
7 The use of cognitive heuristics in strategic decision-making |
|
|
138 | (19) |
|
|
138 | (1) |
|
|
139 | (15) |
|
|
154 | (3) |
|
SECTION 4 Strategic tools in practice |
|
|
157 | (72) |
|
8 Current debates within strategy as practice, neo-institutional theory, and workshops |
|
|
159 | (9) |
|
8.1 Introduction: strategy as practice |
|
|
159 | (1) |
|
8.2 Strategy within different contexts |
|
|
160 | (3) |
|
|
163 | (1) |
|
|
164 | (4) |
|
9 Revealed cognitive causal mapping: theoretical underpinning and approaches to analysis |
|
|
168 | (18) |
|
|
169 | (1) |
|
9.2 Background and description of cognitive causal mapping |
|
|
169 | (5) |
|
9.3 Benefits and affordances of causal mapping |
|
|
174 | (2) |
|
9.4 Analysis of causal mapping |
|
|
176 | (5) |
|
9.5 Comparative causal/cognitive mapping within a workshop setting |
|
|
181 | (2) |
|
|
183 | (3) |
|
10 Running a strategy workshop -- a practical guide |
|
|
186 | (22) |
|
|
186 | (1) |
|
|
187 | (4) |
|
|
191 | (5) |
|
|
196 | (10) |
|
|
206 | (2) |
|
11 Case studies and insights from public sector strategy sessions |
|
|
208 | (21) |
|
|
208 | (1) |
|
11.2 Case study 4a health sector |
|
|
209 | (6) |
|
11.3 Case study 4b education sector |
|
|
215 | (4) |
|
11.4 Case study 4c local government sector |
|
|
219 | (4) |
|
11.5 Summary insights on the three cases |
|
|
223 | (3) |
|
|
226 | (3) |
|
|
229 | (6) |
|
12 Summary and conclusions |
|
|
231 | (4) |
|
|
231 | (1) |
|
12.2 Summary of the key chapters in the book |
|
|
231 | (3) |
|
|
234 | (1) |
Index |
|
235 | |