Preface |
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x | |
Introduction |
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xiii | |
PART ONE: Analysis |
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The role of purchasing in the supply chain |
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3 | (24) |
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3 | (1) |
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4 | (1) |
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Changes in the business context |
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5 | (3) |
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Impact on business strategies and structures |
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8 | (2) |
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The role of purchasing in the value chain |
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10 | (4) |
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14 | (3) |
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Importance of purchasing to business |
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17 | (3) |
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Purchasing, cost reduction and technological innovation |
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20 | (2) |
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Classification of purchasing goods |
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22 | (1) |
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New developments in purchasing |
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23 | (2) |
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25 | (1) |
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26 | (1) |
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Industrial buying behaviour: decision making in purchasing |
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27 | (24) |
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27 | (1) |
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28 | (1) |
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Organizational buying behaviour: basic characteristics |
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29 | (1) |
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30 | (5) |
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Major bottlenecks and problems |
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35 | (1) |
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The role of the purchasing department in the purchasing process |
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36 | (3) |
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Models of industrial buying behaviour |
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39 | (5) |
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Buying behaviour considered as an interactive process |
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44 | (5) |
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49 | (1) |
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50 | (1) |
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The Purchasing process: the buyer's role |
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51 | (22) |
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51 | (1) |
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51 | (1) |
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First step in the buying process: determining on purchase order specifications |
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52 | (2) |
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Second step in the buying process: supplier selection |
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54 | (5) |
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Third step in the buying process: the purchasing contract |
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59 | (4) |
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Steps four and five: ordering and expediting |
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63 | (6) |
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Follow up and evaluation of the buying process |
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69 | (1) |
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69 | (1) |
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70 | (3) |
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73 | (20) |
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73 | (1) |
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74 | (1) |
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Markets and market structures |
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75 | (5) |
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80 | (10) |
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90 | (1) |
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90 | (3) |
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The Purchasing management process |
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93 | (24) |
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93 | (1) |
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94 | (1) |
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Primary tasks and responsibilities |
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94 | (4) |
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98 | (1) |
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Purchasing management process |
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99 | (9) |
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How purchasing and supply management develops over time |
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108 | (5) |
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113 | (1) |
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114 | (3) |
PART TWO: Planning |
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Purchasing market research |
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117 | (14) |
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117 | (1) |
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118 | (1) |
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Why purchasing market research? |
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119 | (1) |
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Purchasing market research: definition |
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120 | (1) |
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How to structure purchasing market research |
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120 | (4) |
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Subjects of purchasing market research |
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124 | (1) |
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Purchasing market research and information technology |
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125 | (2) |
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Introduction of purchasing market research |
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127 | (2) |
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129 | (1) |
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130 | (1) |
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Purchasing and business strategy |
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131 | (24) |
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131 | (1) |
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132 | (1) |
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Purchasing and competitive strategy |
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133 | (3) |
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Cost leadership and differentiation: consequences for manufacturing and purchasing strategy |
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136 | (2) |
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138 | (2) |
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Integrating purchasing into company policy |
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140 | (2) |
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Towards leveraged purchasing strategies |
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142 | (3) |
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Purchasing portfolio-analysis |
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145 | (6) |
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151 | (2) |
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153 | (2) |
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Sourcing strategy: getting better results from suppliers |
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155 | (14) |
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155 | (1) |
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156 | (1) |
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Why suppliers do not always think and act in the interest of their clients... |
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157 | (3) |
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Main elements of supplier management |
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160 | (2) |
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Getting better results from suppliers |
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162 | (2) |
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164 | (2) |
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166 | (2) |
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168 | (1) |
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Purchasing, engineering and quality control |
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169 | (22) |
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169 | (1) |
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170 | (1) |
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Purchasing and engineering |
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170 | (1) |
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Purchasing's early involement in the engineering process |
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171 | (6) |
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Purchasing and quality control |
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177 | (8) |
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Assessing supplier quality: diagnostic methods |
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185 | (2) |
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Implementing supplier quality assurance: consequences for purchasing |
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187 | (1) |
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188 | (1) |
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189 | (2) |
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Purchasing and supply chain management |
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191 | (26) |
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191 | (1) |
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192 | (1) |
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Purchasing and logistics: definitions |
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192 | (3) |
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Materials requirements planning |
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195 | (3) |
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Basic logistics structures |
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198 | (2) |
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Just-in-time management (JIT) |
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200 | (6) |
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Consequences for suppliers |
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206 | (4) |
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JIT and supplier selection |
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210 | (1) |
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Scheduling problems between purchasing and logistics |
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211 | (1) |
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Elements of the purchasing system |
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212 | (3) |
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215 | (1) |
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216 | (1) |
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Getting organized for purchasing |
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217 | (22) |
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217 | (1) |
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218 | (1) |
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Purchasing organization structure |
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219 | (1) |
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Factors influencing the location of purchasing in the organization |
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220 | (2) |
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Levels of tasks, responsibility and authority |
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222 | (2) |
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Organizational structures within purchasing |
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224 | (7) |
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Centralized versus decentralized purchasing: some criteria to consider |
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231 | (5) |
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Consequences for purchasing professionals |
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236 | (1) |
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237 | (1) |
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238 | (1) |
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Purchasing performance measurement |
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239 | (20) |
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239 | (1) |
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240 | (1) |
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Factors influencing purchasing performance measurement |
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240 | (2) |
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Why measure purchasing performance? |
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242 | (1) |
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Problems in measuring and evaluating purchasing performance |
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243 | (1) |
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244 | (5) |
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Purchasing audit as a management tool |
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249 | (3) |
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Establishing a purchasing performance evaluation system |
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252 | (3) |
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255 | (1) |
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256 | (3) |
PART THREE: Practice |
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Supplier assessment: cost approaches and techniques |
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259 | (18) |
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259 | (1) |
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260 | (1) |
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How is the purchase price determined? |
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260 | (4) |
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264 | (3) |
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267 | (2) |
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269 | (5) |
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274 | (1) |
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274 | (3) |
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Negotiating techniques and rules of conduct |
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277 | (14) |
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277 | (1) |
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278 | (1) |
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Characteristics of purchasing negotiations for industrial purchases |
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278 | (1) |
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Recognizing negotiating situations |
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279 | (1) |
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Factors which can weaken the negotiating position |
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280 | (1) |
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Preparing for negotiations |
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281 | (1) |
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282 | (2) |
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Tactics in purchasing negotiations |
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284 | (1) |
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Stages in purchasing negotiations |
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285 | (1) |
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Rules of conduct and purchasing ethics |
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286 | (2) |
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288 | (1) |
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288 | (3) |
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The purchasing function in trade and retail companies |
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291 | (16) |
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291 | (1) |
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292 | (1) |
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293 | (1) |
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Role and importance of purchasing in trade and retail companies |
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294 | (2) |
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Structure and organization of the purchasing process |
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296 | (5) |
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Developments in trade and retail companies |
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301 | (3) |
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304 | (2) |
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306 | (1) |
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Buying in a facilities environment |
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307 | (16) |
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307 | (1) |
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308 | (1) |
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Trends and developments in the service sector |
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309 | (3) |
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Purchasing in a service company |
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312 | (1) |
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313 | (2) |
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Towards more effective purchasing in a facilities environment |
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315 | (3) |
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Organizing for purchasing in a facilities environment |
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318 | (3) |
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321 | (1) |
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322 | (1) |
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Public procurement and EC Directives |
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323 | (14) |
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323 | (1) |
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324 | (1) |
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Purchasing policy of governmental institutions |
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325 | (2) |
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EC Directives on Public Procurement |
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327 | (4) |
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331 | (1) |
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Government Procurement Agreement |
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332 | (2) |
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334 | (1) |
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335 | (1) |
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336 | (1) |
Bibliography |
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337 | (5) |
Index |
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342 | |