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xii | |
Acknowledgements |
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xiv | |
Preface |
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xv | |
Guided tour |
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xviii | |
Website |
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xx | |
Introduction |
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xxi | |
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1 | (156) |
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The Role of Purchasing in the Value Chain |
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3 | (18) |
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3 | (2) |
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The role of purchasing in the value chain |
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5 | (3) |
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8 | (4) |
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Importance of purchasing to business |
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12 | (3) |
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Classification of purchasing goods |
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15 | (1) |
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New developments in purchasing |
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16 | (2) |
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18 | (1) |
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19 | (2) |
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Industrial Buying Behaviour: Decision-Making in Purchasing |
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21 | (30) |
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21 | (1) |
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Organizational buying behaviour: basic characteristics |
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22 | (2) |
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Models of industrial buying behaviour |
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24 | (4) |
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28 | (4) |
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32 | (1) |
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Supplier selection and supplier assessment |
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33 | (4) |
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Negotiation and contracting |
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37 | (5) |
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The ordering process and expediting |
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42 | (1) |
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Follow-up and evaluation of the buying process |
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43 | (1) |
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44 | (3) |
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Major bottlenecks and problems |
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47 | (2) |
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49 | (1) |
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50 | (1) |
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The Purchasing Management Process |
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51 | (24) |
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51 | (2) |
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Primary tasks and responsibilities |
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53 | (6) |
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Professionalizing purchasing: a few principles |
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59 | (2) |
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Purchasing management process |
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61 | (6) |
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How purchasing and supply management develops over time |
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67 | (5) |
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Some observations from practice |
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72 | (1) |
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73 | (1) |
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74 | (1) |
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Purchasing and Facilities Management |
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75 | (14) |
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75 | (2) |
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Purchasing and facilities management |
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77 | (2) |
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Towards more effective purchasing in a facilities environment |
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79 | (6) |
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Buying indirect goods and services |
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85 | (2) |
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87 | (1) |
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88 | (1) |
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89 | (16) |
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89 | (2) |
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The increasing importance of services |
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91 | (1) |
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Differences between goods and services |
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92 | (2) |
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Towards a classification of services |
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94 | (2) |
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The initial purchasing process for services |
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96 | (3) |
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The post-contractual stage |
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99 | (1) |
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Involvement of purchasing in contracting for services |
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100 | (1) |
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101 | (2) |
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103 | (2) |
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105 | (20) |
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105 | (1) |
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The nature of public procurement |
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106 | (3) |
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109 | (1) |
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Scope of the European Directives on Public Procurement |
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110 | (3) |
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Notices and public procurement procedures |
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113 | (4) |
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117 | (4) |
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Implications for public procurement |
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121 | (2) |
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123 | (1) |
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124 | (1) |
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Market Structures and Supply Market Research |
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125 | (32) |
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125 | (1) |
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Markets and market structures |
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126 | (5) |
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Supply market research: definition |
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131 | (4) |
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How to structure purchasing market research |
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135 | (4) |
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Purchasing market research and information technology |
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139 | (2) |
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141 | (1) |
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142 | (4) |
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146 | (4) |
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150 | (1) |
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151 | (4) |
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155 | (2) |
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Section II STRATEGY AND PLANNING |
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157 | (186) |
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Outsourcing and Risk Management |
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159 | (22) |
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159 | (1) |
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Outsourcing as a business concept |
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160 | (2) |
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162 | (2) |
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Rationales for outsourcing |
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164 | (3) |
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167 | (7) |
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174 | (2) |
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Critical success factors of outsourcing |
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176 | (1) |
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177 | (2) |
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179 | (2) |
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Purchasing and Business Strategy |
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181 | (26) |
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181 | (1) |
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Purchasing and competitive strategy |
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181 | (4) |
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Cost leadership and differentiation: consequences for manufacturing and purchasing strategy |
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185 | (1) |
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186 | (2) |
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Integrating purchasing into business strategy |
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188 | (2) |
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Towards purchasing excellence |
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190 | (4) |
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Purchasing portfolio analysis: principles |
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194 | (8) |
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202 | (2) |
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204 | (1) |
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205 | (2) |
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Category Sourcing: Getting Better Performance from Suppliers |
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207 | (18) |
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207 | (2) |
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Reasons underlying cost savings potential in purchasing |
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209 | (2) |
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How to identify cost savings potential |
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211 | (3) |
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Developing a sourcing strategy |
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214 | (2) |
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Category sourcing planning |
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216 | (2) |
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Getting better results from suppliers |
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218 | (3) |
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221 | (1) |
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222 | (2) |
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224 | (1) |
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Purchasing, Innovation and Quality Management |
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225 | (26) |
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225 | (2) |
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Purchasing and innovation |
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227 | (2) |
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The role of suppliers in new product development: early supplier involvement |
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229 | (4) |
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Purchasing and new product development |
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233 | (5) |
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Purchasing and quality management |
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238 | (1) |
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239 | (2) |
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Supplier Quality Assurance (SQA) |
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241 | (4) |
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Assessing supplier quality: diagnostic methods |
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245 | (2) |
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Implementing supplier quality assurance: consequences for purchasing |
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247 | (1) |
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248 | (1) |
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249 | (2) |
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Purchasing, Logistics and Supply Chain Management |
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251 | (26) |
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251 | (1) |
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Purchasing, logistics and supply chain management: definitions and concepts |
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251 | (4) |
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Materials requirements planning |
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255 | (3) |
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Basic logistics structures |
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258 | (2) |
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260 | (9) |
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Elements of the purchasing information system |
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269 | (4) |
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Co-ordination problems between purchasing and logistics |
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273 | (1) |
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274 | (1) |
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275 | (2) |
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Organization and Structure of Purchasing |
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277 | (24) |
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277 | (2) |
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Purchasing organization structure |
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279 | (2) |
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Factors influencing the location of purchasing in the organization |
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281 | (1) |
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Levels of tasks, responsibilities and authority |
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282 | (1) |
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Organizational structures within purchasing |
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283 | (11) |
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294 | (3) |
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297 | (2) |
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299 | (2) |
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Performance Measurement and Governance in Purchasing |
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301 | (42) |
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301 | (1) |
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Factors influencing purchasing performance measurement |
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302 | (2) |
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Why measure purchasing performance? |
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304 | (1) |
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How to assess purchasing performance? |
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305 | (2) |
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Measuring purchasing performance: four key areas |
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307 | (3) |
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Purchasing budgets, purchasing savings and other performance measures |
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310 | (8) |
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Sarbanes---Oxley and procurement governance |
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318 | (1) |
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Purchasing audit as a management tool |
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318 | (3) |
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321 | (2) |
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323 | (1) |
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323 | (6) |
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329 | (3) |
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332 | (8) |
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340 | (3) |
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Section III IMPLEMENTATION |
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343 | (60) |
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Preparing for Partnership with Suppliers: Cost Approaches and Techniques |
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345 | (20) |
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345 | (1) |
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How is the purchase price determined? |
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346 | (4) |
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350 | (2) |
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352 | (2) |
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354 | (4) |
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358 | (3) |
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361 | (2) |
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363 | (2) |
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Buying and Supply Management in Retail |
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365 | (20) |
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365 | (2) |
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367 | (1) |
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Role and importance of buying in trade and retail companies |
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368 | (1) |
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Structure and organization of the buying process |
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369 | (3) |
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Developments in trade and retail companies |
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372 | (2) |
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Sourcing and supply chain strategy trends |
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374 | (7) |
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381 | (2) |
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383 | (2) |
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Purchasing, Corporate Social Responsibility and Ethics |
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385 | (18) |
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385 | (2) |
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Business principles and procurement |
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387 | (1) |
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Towards a sustainable environment: `People, Planet, Profit' |
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388 | (2) |
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Sustainable purchasing: towards sustainable supply chains |
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390 | (4) |
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Trust, business integrity and ethics |
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394 | (3) |
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397 | (1) |
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398 | (1) |
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398 | (5) |
Glossary |
|
403 | (10) |
Index |
|
413 | |