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Putting Emotional Intelligence To Work: Successful Leadership Is More Than IQ [Hardback]

  • Formāts: Hardback, 272 pages, height x width: 229x152 mm, weight: 660 g
  • Izdošanas datums: 20-Oct-1997
  • Izdevniecība: Butterworth-Heinemann Ltd
  • ISBN-10: 0750699566
  • ISBN-13: 9780750699563
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  • Hardback
  • Cena: 59,91 €
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  • Bibliotēkām
  • Formāts: Hardback, 272 pages, height x width: 229x152 mm, weight: 660 g
  • Izdošanas datums: 20-Oct-1997
  • Izdevniecība: Butterworth-Heinemann Ltd
  • ISBN-10: 0750699566
  • ISBN-13: 9780750699563
Citas grāmatas par šo tēmu:
Putting Emotional Intelligence to Work offers a new paradigm of communication for the 21st-century workplace. Beginning with the thoughts of communication pioneer Carl Rogers, this book covers the origins and history of emotional intelligence, why it is essential at this point in the changing marketplace, how to delegate and negotiate more effectively, and how to change yourself to become a more effective player. An EQ (Emotional Quotient) survey helps you determine where you are on the scale of executive intelligence.

Putting Emotional Intelligence to Work leaves you with a greater understanding of the new work ethic for 21st-century leadership, its business and personal benefits, how to teach it in a corporate setting, and how to build self-managed teams with the right mix and match of personality types. Dr. Ryback's book brings many resources together to consolidate an approach to business that combines the practical with the thoughtful, emotional, and intuitive. A new paradigm for leadership in the 21st century is demonstrated clearly and incisively.

David Ryback, Ph.D. is a management consultant and speaker on personal and organizational success. His experience encompasses business management and government consulting, as well as teaching at Emory University's School of Business. His diverse client base includes the US Department of Defense, government legal offices, financial institutions, manufacturers_both domestic and international, health care organizations, and national retail outlets. In Putting Emotional Intelligence to Work, Dr. Ryback brings many resources together to consolidate an approach to business that combines the practical with the thoughtful, emotional, and intuitive. A new paradigm for leadership in the 21st century is demonstrated clearly and incisively.

A new emotionally intelligent approach to delegation and negotiation.

Captures the shift from traditional workplace hierarchy to the new self-managed teamwork.

Self survey for measuring your EQ (Emotional Quotient).

Putting Emotional Intelligence to Work offers a new paradigm of communication for the 21st-century workplace. Beginning with the thoughts of communication pioneer Carl Rogers, this book covers the origins and history of emotional intelligence, why it is essential at this point in the changing marketplace, how to delegate and negotiate more effectively, and how to change yourself to become a more effective player. An EQ (Emotional Quotient) survey helps you determine where you are on the scale of executive intelligence.

Putting Emotional Intelligence to Work leaves you with a greater understanding of the new work ethic for 21st-century leadership, its business and personal benefits, how to teach it in a corporate setting, and how to build self-managed teams with the right mix and match of personality types. Dr. Ryback's book brings many resources together to consolidate an approach to business that combines the practical with the thoughtful, emotional, and intuitive. A new paradigm for leadership in the 21st century is demonstrated clearly and incisively.

David Ryback, Ph.D. is a management consultant and speaker on personal and organizational success. His experience encompasses business management and government consulting, as well as teaching at Emory University's School of Business. His diverse client base includes the US Department of Defense, government legal offices, financial institutions, manufacturers_both domestic and international, health care organizations, and national retail outlets. In Putting Emotional Intelligence to Work, Dr. Ryback brings many resources together to consolidate an approach to business that combines the practical with the thoughtful, emotional, and intuitive. A new paradigm for leadership in the 21st century is demonstrated clearly and incisively.

Recenzijas

"Terrific reading! David Ryback has discovered an exciting way to show what's absolutely needed in business organizations." _Mark Mayberry, author, In the Company of Entrepreneurs

"Clearly written, this book addresses the hottest topics of the day_how motivation, performance, and productivity are all interlinked to emotional intelligence. It is fundamental to improving relations at all levels." _Dr. James Barrell, Professional Sports Consultant, Orlando Magic and San Francisco Giants

"Here are powerful tools to help today's business leaders to get more done with less and feel better about the process." _Dr. Gene Griessman, author, Time Tactics of Very Successful People

"This book is a must-read because it will help cut the learning curve for managers at all levels in the organization. You might even consider it a crash course in more effective management and leadership." _Carol A. Hacker, author, The High Cost of Low Morale

Papildus informācija

A new emotionally intelligent approach to delegation and negotiation. Captures the shift from traditional workplace hierarchy to the new self-managed teamwork. Self survey for measuring your EQ (Emotional Quotient).
Foreword xvii(2) Andreas Renschler Preface: Changing Your Management Style--Forever xix(8) Acknowledgments xxvii
1. Introduction: Crisis in Leadership 1(20) Leadership: State of the Art 2(1) Competition across the Electronic Globe 2(1) Hiring and Holding 3(2) 360-Degree Assessment 5(1) Ends and Means 5(1) The Seven Core Qualities of Leadership 6(3) Military Emotional Intelligence 9(1) Keeping the Personal Separate from Business 10(1) Appreciating Personal Strengths 11(1) The Art of Compromise 12(1) Taking Responsibility 13(1) From New Lemons to Classic Lemonade: A Case of Emotionally Intelligent Management 14(4) Conclusion 18(3) Part I Why Feelings in the Workplace? 21(48)
2. A Walk on the Beach 23(10) The Basis of Emotional Intelligence 25(8)
1. Less Hierarchy, More Loyalty 28(1)
2. Leadership by Partnering 28(1)
3. The Power of Deep Listening 29(1)
4. Selling Trust 30(1)
5. Blameless Performance Appraisal 31(1)
6. No Down-Line Hierarchy 31(2)
3. The Personal Benefits of Emotional Intelligence 33(18) The Advantages of Emotional Intelligence 33(4) Integrating Emotional Intelligence into Your Working Style 37(12) Conclusion 49(2)
4. Emotions in the Workplace--Then and Now 51(11) The Purpose of Emotions--Then and Now 52(1) Emotional Intelligence = Emotions + Awareness 52(1) Emotion Enhances Memory 53(1) A Balancing Act 54(1) Why Executive Intelligence Now? 55(2) Business in the Information Revolution 57(1) Emotional Introspection? 58(1) Learning the New Language of Emotion 59(1) The Cardinal Rule of Executive Intelligence: Be Honest 60(2)
5. The New Team Ethic 62(7) Benefits of the New Team Ethic 63(1) Five Principles of the New Team Ethic 64(1) Doubting Thomases 64(1) More Positive, Less Negative 65(2) Using Team Intelligence 67(1) Conclusion 68(1) Part II What Is Emotional Intelligence? 69(26)
6. The Origins of Emotional Intelligence 71(9) Pioneering in the Classroom 73(1) Pioneering the Workplace 74(1) Pioneering in World Politics 75(1) Carters Camp David Experiment 75(3) Conclusion 78(2)
7. How Executive Intelligence Works 80(7) Not IQ or Personality but Social Skills 80(1) The Old and the New 81(2) The New Leadership 83(1) Bring Out the Toys 84(1) Conclusion 85(2)
8. The Assumptions of Self-Management 87(8) Guidelines for Maximizing the Use of Intellectual Capital in the Workplace 89(2) The Evolution of Self-Management in Japan 91(1) Conclusion 92(3) Part III Emotionally Intelligent Leadership 95(40)
9. Learning Emotional Intelligence 99(9) A Training Program--Made in Japan 100(2) Additional Exercises 102(1) Working Together 103(1) Training for Impulse Control 104(2) Benefits of Training 106(2)
10. The Ten Attributes of Executive Intelligence 108(12) Acquiring Executive Intelligence in Ten (Not-so-Easy) Steps 108(10) Conclusion 118(2)
11. Delegating and Negotiating with Executive Intelligence 120(15) Delegation 120(3) Emotionally Intelligent Negotiation 123(8) Cultural Intelligence 131(3) Conclusion 134(1) Part IV Becoming Emotionally Intelligent 135(56)
12. Innovation--East and West 137(14) Japans Focus on Community and Loyalty 138(1) Sexism in Japan: A Cultural Relic 139(1) Zaibatsu: A Relic that Works 139(2) Executive Intelligence: Built into the Culture 141(1) Accelerating Innovation in a Global Village 142(2) Listening to All Voices 144(3) The Sniper and the Visionary 147(2) Conclusion 149(2)
13. Persuaders, Achievers, Listeners, and Fact-finders 151(13) People-Oriented Persuaders 153(2) Decisive Achievers 155(3) Supportive Listeners 158(3) Fact-finders 161(2) Conclusion 163(1)
14. Emotional Surgery: Enhancing Your Type 164(16) Developing Your Persuader Self 165(4) Developing Your Achiever Self 169(3) Developing Your Listening Self 172(2) Developing Your Fact-finder Self 174(4) Personality Types in Politics 178(1) Conclusion 179(1)
15. Leading Self-Managed Teams 180(11) Followship--A New Type of Leadership 181(1) Resolving Conflict 182(2) First Gear: Starting up a Self-Managed Team 184(4) Second Gear 188(1) Third Gear 188(1) Overdrive 189(1) Conclusion 190(1) Part V Beyond the Workplace 191(28)
16. An Emotionally Intelligent Lifestyle 193(11) A Friendly Network 193(2) Emotional Introspection 195(1) Listening with Emotional Intelligence 195(2) Choosing for Others as well as for Yourself 197(2) Mastery over Anxiety 199(1) An Enjoyable Program for Fitness 200(2) Using Smarter Intuition 202(1) Conclusion 203(1)
17. Downsizing and Outsourcing 204(7) Why Downsizing? 204(1) International Outsourcing 205(1) Just Do It--Overseas 206(1) The Downside of Downsizing 207(1) The Internet to the Rescue 208(1) Insourcing--A Creative Solution 209(1) Conclusion 210(1)
18. The Future Workplace 211(8) Dealing with the Information Explosion 212(1) Mobility Replaces Stability 213(1) Fewer but More Productive Meetings 213(1) High-Tech Meetings 214(3) Conclusion 217(2) Appendix: Ryback Emotional Quotient Executive Survey (REQuES) 219(10) Bibliography 229
David Ryback