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Reinventing the Product: How to Transform your Business and Create Value in the Digital Age [Hardback]

3.64/5 (104 ratings by Goodreads)
  • Formāts: Hardback, 392 pages, height x width x depth: 217x152x25 mm, weight: 630 g
  • Izdošanas datums: 03-Mar-2019
  • Izdevniecība: Kogan Page Ltd
  • ISBN-10: 0749484640
  • ISBN-13: 9780749484644
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  • Cena: 32,60 €
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  • Formāts: Hardback, 392 pages, height x width x depth: 217x152x25 mm, weight: 630 g
  • Izdošanas datums: 03-Mar-2019
  • Izdevniecība: Kogan Page Ltd
  • ISBN-10: 0749484640
  • ISBN-13: 9780749484644
Citas grāmatas par šo tēmu:
Create the personalized and compelling experiences that today's customers expect by harnessing AI and digital technologies to create smart connected products, with this cutting-edge guide from senior leaders at Accenture.

Digital technology is both friend and foe: highly disruptive, yet it cannot be ignored. As traditional products transform into smart connected products faster than ever before, companies that fail to make use of it now put themselves in the firing line for disintermediation or even eradication.

However, digital technology is also the biggest opportunity for product-making businesses to create the next generation of goods in the marketplace. In Reinventing the Product, Eric Schaeffer and David Sovie, both Senior Managing Directors at Accenture, show how this reinvention is made possible, to deliver truly intelligent, and often even autonomous, products.



Reinventing the Product makes the case for companies to rethink their product strategy, innovation and engineering processes, including:

- How to harness the opportunities of AI and digital technologies, such as IoT sensors, blockchain, advanced analytics, cloud and edge computing - Practical advice on transforming their entire culture to build the future of successful 'living products' - Features case studies from global organizations such as Faurecia, Signify, Symmons and Haier and interviews with thought leaders from top companies including Amazon, ABB, Tesla, Samsung and Google

This book provides the only advice any product-making company needs as it embarks on, or accelerates, its digitization journey.

Recenzijas

"Eric Schaeffer and David Sovie bring some great new insights into the product arena of the future that have broad implications. With grounded skill and enthusiasm Reinventing the Product makes a stringent case for companies to rethink their product strategy, their product road map and their digital capabilities." * Patrick Koller, CEO, Faurecia * "Powerful factors, such as the rapid rise of cloud computing, high-speed networks and Artificial Intelligence, are converging, requiring all product companies to fundamentally transform their products and their company. David Sovie and Eric Schaeffer bring fresh thinking and inspiring practical advice for successfully managing this digital transformation and creating value." * Marco Argenti, Vice President Technology, Amazon Web Services * "Deeply researched and full of innovative insights about AI, platforms and smart products. The 'Product Reinvention Quotient' provides great guidance on how to think about "Product X.0" and how to develop a set of capabilities that are necessary to succeed in the future." * Guido Jouret, Chief Digital Officer, ABB * "The nature of product innovation is fundamentally changing. Reinventing the Product shows how to combine hardware, software and business model innovation in an agile way, to meet fast-changing needs in a world of smart-connected devices. It provides compelling and inspiring case studies and examples to help your company find a way that fits best." * Yoon Lee, Ph. D., Senior Vice President and Division Head Content and Services, Product Innovation Team, Samsung Electronics America * "Eric Schaeffer did it again. After his spearheading Industry X.0, which has inspired our team of entrepreneurs to adapt our digital strategy creatively, he now co-authors with David Sovie a brilliant, richly detailed roadmap to the digital future for all product making companies. No doubt: this is again a must-read." * Zhang Ruimin, Chairman of the Board of Directors and CEO, Haier Group * "Well researched, with vivid illustrations and concrete suggestions, this valuable guide can help firms and leaders to build a new set of priorities and capabilities to succeed in a shifting, digital landscape." * Professor Michael G. Jacobides, Sir Donald Gordon Chair of Entrepreneurship & Innovation, London Business School * "In a time of digitally induced seismic shifts across all fronts, Reinventing the Product captures the impact of this change and thoughtfully develops new value-creation approaches in product development and manufacturing. A groundbreaking book." * Phil Jansen, Vice President Product Development, Fiat Chrysler Automobiles * "Reinventing the Product is a practical guide for harnessing IoT and AI to transform the very basis of a company's offerings. This is a must-read for industrial manufacturers looking to ensure their businesses remain relevant in the digital age." * Tim OKeeffe, CEO, Symmons Industries * "Digital technologies such as AI, advanced analytics, edge computing, cloud and blockchain are transforming our lives fast. Thoroughly researched, Reinventing the Product doesn't just describe the emergence of a fascinating new product landscape that is shifting from traditional to smart connected products, including autonomous products. It is also an inspiring call-to-action for companies so seize enormous new opportunities fast - good for them, good for users and customers, good for growth and progress of societies." * Professor Dr Christoph Lütge, Peter Löscher Chair of Business Ethics and Global Governance, Technical University of Munich * "David Sovie and Eric Schaeffer lay out a powerful new framework for how to evolve both the product and business strategy needed to succeed in the digital age, and they provide fresh and very concrete recommendations on how to implement it pragmatically. Reinventing the Product should be required reading for all product company executives and their managers." * Bill Bien, Chief Marketing Officer and Head of Strategy, Signify * "This book offers a deep analysis of the major shifts product companies are facing, and provides a well-elaborated blueprint for their future success. Every leader in the industry should learn from this book." * James E. Heppelmann, President and CEO, PTC * "Reinventing the Product not only looks thoroughly at how the disruptive waves of digital technologies will affect product companies (including the subscription economy), it draws on a deep analysis of the five profound shifts they face to provide strategic and practical "how-to" advice for businesses as they develop digital products. An inspirational call-to-action." * Eric Chaniot, Chief Digital Officer, Michelin * "The swiftly emerging world of intelligent smart connected products will reshape industries, business processes, and consumer experiences. Reinventing the Product is an important and essential guide for business leaders, entrepreneurs and investors, looking to chart the course and unlock the value of this important trend." * Paul R. Daugherty, Chief Technology & Innovation Officer, Co-author of the bestseller Human + Machine: Reimagining Work in the Age of AI, Accenture * "A comprehensive analysis on the digitally driven big shifts product-making companies are facing. And a detailed roadmap to innovate and capture the endless opportunities in a fascinating new product world." * Raghunath Mashelkar, National Research Professor and Chairman, Reliance Innovation Council * "In their inspiring new book Eric Schaeffer and Dave Sovie not only show the fundamental shifts product companies are exposed to in digital times; they also provide creative analytical tools and concrete how-to advice for these companies to innovate, stay profitable and grow." * Cyril Perducat, Executive Vice President, Internet of Things & Digital Offers, Schneider Electric * "Eric Schaeffer and Dave Sovie provide a rare encompassing view on there invention of the product, re-imagining the current "digital transformation"trend. Original, remarkably thoughtful and with high practical relevance on every page." * Richard Mark Soley, PhD, Chairman and CEO, Object Management Group; Executive Director, Industrial Internet Consortium * "This is a fascinating book on how we should rethink and manage product making in disruptive times. New perspectives, fresh concepts, unexpected ideas abound. A must-read for any leader and manager in product companies." * Pascal Daloz, Executive Vice President, Chief Financial Officer and Corporate Strategy Officer, Dassault Systčmes *

About the authors xiii
Foreword xv
Paul R. Daugherty
Preface xvii
Acknowledgements xxi
Introduction 1(8)
New technology, new perspectives
1(3)
Product X.O: a product becomes a service with experience
4(1)
Platforms and ecosystems: the new product habitats
5(1)
Reinvention mandate: engineering in the New
5(2)
How to use this book
7(2)
PART ONE Enter the New: smart connected products for the digital age
9(36)
01 The digital transformation of product making - happening faster than you think!
11(16)
Digital eclipses hardware as a value source
15(3)
Dual needs: digital transformation and product reinvention
18(2)
Navigating the disruption: six digital imperatives
20(2)
Different sectors, different degrees of disruption
22(4)
Takeaways
26(1)
02 Trends driving the case for product reinvention
27(18)
From output to outcome
30(2)
Value shifts across the chain
32(2)
Industrial consumerism, simplicity and ease at any time
34(2)
Accelerating the pace of innovation
36(3)
The power of personalized experiences
39(2)
Ecosystems as the new force
41(2)
Takeaways
43(2)
PART TWO The digital reinvention of the product
45(128)
03 A radically new kind of product: adaptive | collaborative | proactive | responsible
47(22)
The Product Reinvention Grid
49(3)
From traditional to reinvented products: 10 traits
52(14)
The Product Reinvention Quotient
66(1)
The future is here, start now
67(1)
Takeaways
68(1)
04 Big Shift One: From features to experience
69(20)
The slow but certain waning of the feature economy
72(1)
Experience: a quantum leap beyond features and services
73(5)
The differences between B2B and B2C experiences
78(3)
Engineering user experience
81(2)
Good and bad experiences
83(2)
Human + machine experiences for the industrial worker
85(1)
What's at stake?
86(2)
Takeaways
88(1)
05 Big Shift Two: From hardware to `as a service'
89(16)
Software industry leads the way
91(1)
Product as a service
92(4)
Redefining the core product architecture
96(3)
It is an enterprise-wide challenge
99(5)
Takeaways
104(1)
06 Big Shift Three: From product to platform
105(22)
Platforms: the new dominant driver of value creation
107(4)
Many types of platform, not all are alike
111(1)
Nine key components of a successful platform
112(7)
The imperative of platforms for product makers
119(2)
The product makers finding the way
121(2)
Internet platform giants: friend and foe?
123(3)
Takeaways
126(1)
07 Big Shift Four: From mechatronics to artificial intelligence (Al)
127(22)
AI: a quantum leap for product companies
129(5)
Three factors enabling the rise of AI
134(1)
The unstoppable ascendancy of voice
135(4)
AI in every product
139(2)
The AI pathfinders
141(4)
Time to get artificially smart
145(2)
Takeaways
147(2)
08 Big Shift Five: From linear to agile engineering in the New
149(24)
The path from linearity to `experiment and scale'
152(3)
Ideate, launch and iterate in cycles
155(1)
Flattened hierarchies and fluid organizations for greater agility
156(2)
`Engineering in the New' to achieve 10X digital factor
158(3)
From ageing products to evergreen design
161(2)
As-a-service business models determine hardware features
163(1)
Integrating engineering and IT for agility
164(2)
Twinning and threading your product
166(6)
Takeaways
172(1)
PART THREE The journey to the reinvented product
173(142)
09 Seven pivotal capabilities for managing the reinvention of the product
175(30)
1 Design `flexagility'
177(5)
2 Agile engineering in the New
182(7)
3 Data augmentation, leveraging AI
189(3)
4 As-a-service' competencies
192(4)
5 The experiential workforce
196(3)
6 Ecosystem orchestration
199(3)
7 Pervasive security
202(2)
Takeaways
204(1)
10 The roadmap to success with living products and services
205(22)
Marker 1 Definition of vision and value spaces
208(3)
Marker 2 Digitization of the core business to fund expansion
211(3)
Marker 3 Sketching the smart connected product roadmap
214(2)
Marker 4 Creation of a digital innovation factory to accelerate the change
216(4)
Marker 5 Setting up a digitally skilled organization to enable friction-free execution
220(2)
Marker 6 Tracking results to constantly adjust course
222(2)
Marker 7 Starting the pivot now instead of waiting for the next New
224(1)
Takeaways
225(2)
11 Insights from the field
227(56)
Tesla
229(7)
Automotive start-up in China
236(3)
Samsung
239(6)
Dassault Systemes
245(3)
PTC
248(7)
Caterpillar
255(6)
HP Inc
261(5)
Mindtribe
266(6)
Amazon
272(3)
Google
275(2)
London Business School
277(6)
12 Reinvented products in action
283(32)
Faurecia case study: Get behind the wheel and... relax, work and socialize!
285(9)
Signify case study: LED there be smart light!
294(6)
Symmons case study: Turning pipe dreams into a digital business
300(5)
Haier Group case study: Putting a platform before the palate
305(10)
PART FOUR Future product realities
315(12)
13 Outlook 2030: How the reinvented product governs our lives - a crowd-sourced story of innovation in five takes
317(10)
Take 1 Farming means high tech
319(2)
Take 2 Private life is fully digitally curated
321(1)
Take 3 Ownership. Owner what?
322(1)
Take 4 Feel at home or at work on the road
323(1)
Take 5 The polite Frankenstein creatures we all love
324(2)
Scary? Not at all. Inspiring!
326(1)
Takeaways at a glance 327(6)
Glossary of terms 333(4)
Endnotes 337(16)
Index 353
Eric Schaeffer leads, as a Senior Managing Director, Accenture's Product Industry X.0 practice, bringing together services across innovation, engineering and product development, manufacturing and digital operations, and product services optimization. He is also the Global Lead for Accenture's Industrial practice, helping automotive, industrial equipment and infrastructure companies to digitally reinvent their businesses and create a new level of innovation and efficiency across the extended connected value chain.

David Sovie is Senior Managing Director at Accenture, and Global Lead for High-Tech Industry where he helps clients digitally reinvent their business across the entire value chain. He also leads the Industry X.0 consulting unit for Accenture's Communications, Media and Technology group, which provides digital transformation services across the innovation, engineering, manufacturing and product support business functions.