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Remote Work: Redesign Processes, Practices and Strategies to Engage a Remote Workforce [Hardback]

  • Formāts: Hardback, 296 pages, height x width x depth: 240x165x25 mm, weight: 700 g
  • Izdošanas datums: 03-May-2021
  • Izdevniecība: Kogan Page Ltd
  • ISBN-10: 1398600385
  • ISBN-13: 9781398600386
  • Hardback
  • Cena: 109,33 €
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  • Formāts: Hardback, 296 pages, height x width x depth: 240x165x25 mm, weight: 700 g
  • Izdošanas datums: 03-May-2021
  • Izdevniecība: Kogan Page Ltd
  • ISBN-10: 1398600385
  • ISBN-13: 9781398600386
"How can I develop a team if they're not in the same place? How can I build a company culture that works for employees in an office, working at home and in co-work spaces? How can I maintain organizational oversight if I can't see my employees? Remote Work answers all these questions and more and provides guidance on how to build a successful remote working strategy that engages employees, allows them to perform to their full potential and improves business performance. Even before the COVID-19 pandemic,demand from employees to work remotely was high with a 2019 report stating that 34% people would even take a pay cut if they could work remotely part of the time. HR professionals and business leaders need to address this demand to attract and retain thetalent the business needs. Remote Work is written by two industry experts who have successfully transitioned their workforces to remote and includes essential guidance on how to implement policies, processes and strategies for remote working and realise the benefits of this. From advice on technological solutions to adapting processes and driving engagement, this book also outlines the business benefits of a remote workforce including improved productivity and output and how it allows faster expansion and execution. Remote Work is also supported by insights from global thought leaders such as Marshall Goldsmith and David Marquet as well as leading HR professionals including the Director of People at Buffer, CHRO at Niemen Marcus and Senior Director of HRExcellence at Taco Bell"--

How can I develop a team if they're not in the same place? How can I build a company culture that works for employees in an office, working at home and in co-work spaces? How can I maintain organizational oversight if I can't see my employees? Remote Work answers all these questions and more and provides guidance on how to build a successful remote working strategy that engages employees, allows them to perform to their full potential and improves business performance.

The COVID-19 pandemic has put remote work into the business norm, but demand from employees to work remotely was already increasing, with a 2019 report stating that 34% of people surveyed would even take a pay cut if they could work remotely part of the time. HR professionals and business leaders need to address this demand to attract and retain the talent the business needs. Remote Work is written by two industry experts who have successfully transitioned their workforces to remote models. It provides essential guidance on how to implement policies, processes and strategies for remote working, including meeting types, measuring performance and creating virtual 'water cooler' environments.

Featuring advice on technological solutions to adapting processes and driving engagement, this book also outlines the business benefits of a remote workforce including improved productivity and output and how it allows for faster expansion and execution. With insights from leading experts such as Marshall Goldsmith and case studies from Cornerstone OnDemand, Buffer and United States Marine Corps, Remote Work is essential reading now that increased home and flexible working is here to stay.



Implement successful remote working policies and processes, build a company culture that motivates a remote workforce and boost business performance, capacity and innovation with this expert guide.

Recenzijas

"Chris and Kim have delivered the essential must read for anyone leading a remote a team. From their engaging stories to the practical advice their honest and uplifting style is contagious!" * Allison Maslan, Founder and CEO, Pinnacle Global Network * "We need this [ book], especially after a year when so many companies were forced into remote work woefully unprepared. Anyone with remote employees should read this book. If you do, you will set yourself apart from the competition and help ensure a culture that you - and your people - can be proud of." * Tracie Sponenberg, Chief People Officer-The Granite Group * "Chris and Kim's book is a must read for all business leaders to not just survive but to thrive in the new world of work. They provide a sound case for why and how to make remote work as a strategic business advantage. They provide real world examples of effective leadership using their "Swiss Cheese" approach to filling the holes and not the cheese." * Pattie S. Grimm Former Microsoft Business Leader * "Chris and Kim are succinct at delivering the right information at the right time to implement on immediately to get the results we are hunting in our organizations." * Troy Hoffman, Founder of Simpluris & BalanceGenics * "I have been privileged to be able to use Chris & Kim's work for several years now in various organizations with very positive feedback. I am very happy to see that they are making this work accessible to everyone through this book, with an optimal mix of practical tips, practical case analyses and scientific background." * David Kirsch, Expert for Learning Organizations at Simplitude * "This is a must read for any leader looking for practical work-from-home tips and tools to help build a stronger culture. Kim and Chris's real-life examples and current data highlight how WFH is here to stay, and how you can help your company produce greater results with a stronger culture in this new remote work world." * Jen Spencer, Founder + CEO, The Creative Executive * "If you're considering taking your workforce remote - or have already done so but still have questions, this book serves as a guide to do remote work right!" * Annette Franz, CCXP, Founder + CEO, CX Journey Inc. * "As a professional leading a remote team, I'm thrilled by the message of this book. The benefits of working remotely, including flexibility, employee time savings and global presence are vital for success in today's world." * Heather J Myers, PhD, Chief Psychology Officer at Traitify * "Chris and Kim have provided a recipe book for navigating the world of Work from Home. They have offered personal experiences that not only speak to how to WFH successfully, but they offer many ideas and strategies that can help your business to be more agile and competitive in today's economy. Regardless of how you plan to meet the future, this is a must read book as we prepare for Post-COVID ways of working." * Milton N. Green, Jr., SPHR, Former Director of People & Culture at Renovate America * "As a professional leading a remote team, I'm thrilled by the message of this book. The benefits of working remotely, including flexibility, employee time savings and global presence are vital for sChris and Kim have provided a recipe book for navigating the world of Work from Home. They have offered personal experiences that not only speak to how to WFH successfully, but they offer many ideas and strategies that can help your business to be more agile and competitive in today's economy. Regardless of how you plan to meet the future, this is a must read book as we prepare for Post-COVID ways of working." * Milton N. Green, Jr., SPHR, Former Director of People & Culture at Renovate America *

List of figures
xiv
About the authors xv
Foreword xvii
Marshall Goldsmith
Acknowledgements xix
Introduction 1(3)
01 Go home and work
4(1)
Looking for silver learnings
4(5)
Creators, ideators, implementers
9(4)
References
13(1)
02 Coming to terms
14(8)
What remote is not
14(2)
Old-school resistance
16(1)
Deliberate design
16(4)
Culture: the key to performance
20(1)
References
21(1)
03 Spoiler alert - CEOs beware
22(9)
It starts at the top
22(2)
Challenge your brain
24(1)
Measuring the intangible
25(1)
Step back to assess
26(1)
Servant leadership or visionary leader?
27(1)
Work on, not in, your business
27(2)
References
29(2)
04 Scrumming Swiss cheese
31(10)
Numbers tell the truth
33(1)
Deliberate structure
34(5)
Welcome to the `why not?' world
39(1)
References
40(1)
05 Who is in your orchestra pit?
41(16)
SWOT: entering the matrix
43(2)
DiSC: by the Spear of Athena!
45(4)
Strengths Finder: accentuate the positive
49(5)
Stay fluid
54(1)
Pulling it all together
54(1)
Remote makes it easier
55(1)
References
55(2)
06 Why not remote?
57(8)
Structural obstacles
58(3)
Cultural obstacles
61(2)
Ready for a renaissance?
63(1)
References
63(2)
07 A collision of intelligence and creativity
65(6)
Utopia is possible ...
66(1)
Yes, we can
67(2)
Agility and technology
69(1)
References
70(1)
08 Top-down leadership: why remote is best for leaders
71(16)
Flipping conventional thinking
71(3)
Time: my gift to me
74(1)
Time: my gift to my team
75(1)
Goals vs busywork
75(1)
Having your team's back
76(2)
Autonomy, mastery and purpose
78(1)
Competitive advantage
79(6)
References
85(2)
09 Company health: why remote is best for the company
87(16)
Top and bottom line
88(1)
Enhanced operational strength
89(1)
Unpoachable staff
90(4)
Growing painlessly
94(1)
Increased productivity
95(6)
References
101(2)
10 People health: why remote is best for your people
103(15)
Bottom up instead of top down
104(1)
The world of personal excellence
105(1)
Great people are born, not made
106(2)
What is your personal Utopia?
108(8)
Deliberately supportive
116(1)
References
116(2)
11 Who can work from home
118(11)
Personality types
119(1)
Characteristics and skills
120(4)
Helping existing staff through the transition
124(1)
Screening for remote success
124(1)
Fishing in new talent pools
125(2)
References
127(2)
12 Who can lead from home
129(15)
Leading from the background
129(4)
What leaders worry about
133(3)
Characteristics of strong remote leaders
136(1)
Attracting strong remote leaders
137(1)
Keeping strong remote leaders
138(4)
Brave new world
142(1)
References
142(2)
13 Who are you as a company?
144(13)
Culture defined (sort of)
145(3)
Seven pillars of culture
148(7)
References
155(2)
14 Getting started
157(18)
Break it down to build it up
157(5)
Appreciative inquiry in 4-D
162(2)
Five Is of appreciative leadership
164(1)
People, processes, tools and technology
165(3)
Find your champions
168(5)
Looking ahead
173(1)
References
174(1)
15 Meetings and measurement
175(13)
Meetings: communication and culture
175(5)
Measuring performance
180(2)
Decision-making
182(2)
Organization charts and beyond
184(2)
Staying on point
186(1)
References
186(2)
16 People, processes, tools, technology... and momentum
188(16)
More on cognitive bias
189(2)
Decision-making revisited
191(2)
People, processes, tools and technology
193(9)
References
202(2)
17 Profit and people
204(15)
Let's talk money
204(8)
Let's talk people
212(5)
References
217(2)
18 Questions you should be asking yourself
219(18)
Questions about going remote
219(3)
Questions about business strategy
222(3)
Questions about operations
225(4)
Questions about culture
229(5)
Questions about leadership skills
234(1)
References
235(2)
19 Story time
237(16)
Fish and focus
238(1)
The pyjama solution
239(1)
Big drama, simple solution
240(1)
Three yards and a cloud of dust
241(1)
Insights from a zip line
242(1)
Simplify the sea lion way
243(1)
The year of saying yes
244(1)
Talking in tongues
245(1)
Walking the walk
246(1)
Stories unite the team
247(1)
Make a splash for $10
247(1)
Octopus networking
248(1)
What makes sense now
249(1)
Scale yourself with a mini-me
250(1)
Up next
251(1)
References
251(2)
20 Paying it forward
253(11)
The movement
253(1)
Tipping points
254(3)
Courage and inspiration
257(4)
Looking back
261(1)
Looking (and paying it) forward
262(1)
References
263(1)
Index 264
Chris Dyer is the Founder and CEO of PeopleG2, a background check and intelligence firm. Based in California, he is the host of TalentTalk on OC Talk Radio and iHeartRadio, an in-demand speaker on company culture, remote workforces, and employee engagement, and a frequent contributor to Forbes, Inc, HR.com and the Society for Human Resource Management (SHRM).

Kim Shepherd was the CEO and Co-owner of Decision Toolbox, a recruitment solutions provider, which became an entirely virtual company in 2002. Based in California she is a recognised thought leader by organizations including the Human Capital Institute and a frequent keynote speaker.