This report provides a critical review of the risk analysis strategies used by water utilities for better decision-making. The review was formed from an international workshop on risk analysis, several discussions with utility and risk managers, presentations, and structured interviews with utility staff. The report summarizes the status of risk management in the water utility sector among the participating and collaborating utilities. The research developed a capability maturity model for risk management (CMM-RM) in the utility sectors and used it to benchmark representatives of the international water utility sector.
