Introduction to the Water and Wastewater Process Technologies Series |
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ix | |
Editors |
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xiii | |
Acknowledgements |
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xv | |
How to use this book |
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xvii | |
Unit 1 Why manage risk? |
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1 | (16) |
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1.1 Risk Management and the Water Utility Sector |
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1 | (2) |
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1.1.1 Water and wastewater utilities |
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1 | (1) |
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1.1.2 Risk and regulation |
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2 | (1) |
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1.2 Should Organisations Manage Risk and Opportunity? |
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3 | (2) |
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1.2.1 Do organisations manage risk and opportunity? |
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3 | (1) |
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1.2.2 Do organisations manage their risks and opportunities well? |
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4 | (1) |
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5 | (3) |
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1.3.1 A familiar example of risk |
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5 | (1) |
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1.3.2 Business risk for water and wastewater utilities |
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5 | (3) |
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1.4 Definitions of Hazard and Risk |
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8 | (3) |
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8 | (2) |
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10 | (1) |
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11 | (3) |
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1.5.1 Acceptability of risk |
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12 | (1) |
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1.5.2 Risk management capabilities |
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12 | (1) |
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1.5.3 Corporate risk management |
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13 | (1) |
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1.6 Summary and Self-assessment Questions |
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14 | (1) |
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15 | (2) |
Unit 2 Basic statistics and probability |
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17 | (16) |
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17 | (1) |
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18 | (4) |
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18 | (1) |
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2.2.2 Data collection and validity |
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18 | (1) |
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2.2.3 Population and sample |
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18 | (1) |
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2.2.4 Probability explained |
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19 | (2) |
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2.2.5 Sampling error variability |
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21 | (1) |
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21 | (1) |
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22 | (1) |
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2.3 Presenting Statistical Data |
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22 | (4) |
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22 | (1) |
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22 | (1) |
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2.3.3 Measures of average |
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23 | (1) |
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2.3.4 Measures of variability |
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23 | (1) |
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2.3.5 Probability distributions |
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24 | (1) |
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2.3.6 Discrete probability distributions |
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24 | (1) |
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2.3.7 Continuous probability distributions |
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25 | (1) |
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2.3.8 Probability density functions |
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25 | (1) |
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2.3.9 Cumulative distribution function |
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25 | (1) |
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2.3.10 Sampling distributions |
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25 | (1) |
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2.3.11 Central limit theorem |
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25 | (1) |
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2.3.12 Relationships between variables correlations |
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26 | (1) |
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2.4 The Normal Distribution |
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26 | (1) |
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2.4.1 Area under the normal curve |
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26 | (1) |
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2.4.2 Standardising a normal curve |
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27 | (1) |
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2.5 Statistics and Probabilities for Process Problems |
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27 | (3) |
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2.5.1 Theoretical distributions of failure times |
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27 | (1) |
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2.5.2 A general link between Z(t) and S(t) |
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28 | (1) |
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28 | (1) |
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2.5.4 Estimating the mean lifetime |
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29 | (1) |
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2.5.5 A different form for Z(t) |
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29 | (1) |
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2.5.6 Estimation of mean lifetime |
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30 | (1) |
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2.6 Summary and Self-assessment Questions |
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30 | (1) |
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31 | (2) |
Unit 3 Process risk and reliability analysis |
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33 | (26) |
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33 | (1) |
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3.2 Applying Process Risk Analysis |
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34 | (8) |
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3.2.1 Comparative methods |
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35 | (1) |
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35 | (1) |
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3.2.3 Fundamental methods qualitative |
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36 | (5) |
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3.2.4 Fundamental methods quantitative |
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41 | (1) |
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3.3 Systems Reliability Analysis |
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42 | (9) |
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3.3.1 Reliability block diagrams |
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42 | (3) |
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45 | (1) |
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3.3.3 Series parallel networks |
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45 | (1) |
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46 | (1) |
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3.3.5 Standby redundant systems |
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47 | (1) |
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3.3.6 Evaluation of complex systems |
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48 | (1) |
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49 | (1) |
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3.3.8 Approximate evaluation of cut sets |
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50 | (1) |
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3.4 Microbiological Risk Assessment |
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51 | (5) |
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3.4.1 Case study crop exposures to pathogens in sewage sludge |
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54 | (1) |
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3.4.2 The critical importance of bypass |
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55 | (1) |
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3.5 Summary and Self-assessment Questions |
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56 | (1) |
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56 | (3) |
Unit 4 Assessing risks beyond the process boundary |
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59 | (22) |
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59 | (3) |
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4.2 Approach to Environmental Risk Management |
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62 | (2) |
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4.3 Risk Management Frameworks in the Water Utility Sector |
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64 | (2) |
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4.4 Risk Assessment Catchment to Tap |
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66 | (5) |
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4.4.1 Assessing risks in catchments |
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66 | (1) |
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4.4.2 Process risks the multi-barrier concept |
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67 | (2) |
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4.4.3 Network risks, vulnerability and Markov models |
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69 | (1) |
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70 | (1) |
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71 | (7) |
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4.5.1 Overdose of aluminium sulphate |
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72 | (1) |
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4.5.2 Loss of water supply to a city |
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73 | (1) |
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4.5.3 Overdose of lime at a water treatment works |
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74 | (1) |
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4.5.4 Assessing human reliability |
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75 | (1) |
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4.5.5 How accidents happen |
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75 | (1) |
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4.5.6 Human interactions and classes of unsafe acts |
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76 | (1) |
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4.5.7 Violation producing conditions (VPC) |
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77 | (1) |
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4.5.8 Error producing conditions (EPC) |
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77 | (1) |
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4.5.9 Latent failures and flawed management decisions |
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78 | (1) |
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4.6 Summary and Self-assessment Questions |
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78 | (1) |
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79 | (2) |
Unit 5 Regulating water utility risks |
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81 | (18) |
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81 | (3) |
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5.2 Risk Assessment for Drinking Water Guidelines |
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84 | (5) |
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5.2.1 The dose-response assessment |
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85 | (2) |
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5.2.2 The exposure assessment |
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87 | (1) |
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5.2.3 Preventative water quality risk management |
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88 | (1) |
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5.3 Managing Risks of Abstraction and Drought |
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89 | (2) |
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5.3.1 Licensing abstractions |
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89 | (1) |
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90 | (1) |
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5.4 Risks and Asset Management |
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91 | (2) |
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5.5 Regulating Wastewater Discharges and Voluntary Initiatives |
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93 | (3) |
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5.6 The Regulation of Risk Management |
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96 | (1) |
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5.7 Summary and Self-assessment Questions |
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97 | (1) |
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97 | (2) |
Unit 6 Corporate risk governance |
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99 | (16) |
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6.1 Overview People Manage Risk in Organisations |
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99 | (1) |
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6.2 A Basic Assumption the Protection of Public Health |
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100 | (1) |
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6.3 The Practice of Risk Governance in Utilities |
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101 | (6) |
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6.3.1 Assessing corporate risks in practice |
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106 | (1) |
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6.4 Developing Capabilities in Corporate Risk Management |
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107 | (1) |
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6.5 Developing a Risk Management Culture |
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108 | (4) |
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6.5.1 Example Lessons from Walkerton |
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110 | (2) |
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6.6 Summary and Self-assessment Questions |
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112 | (1) |
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113 | (2) |
Unit 7 Managing opportunities and reputations |
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115 | (18) |
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115 | (1) |
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7.2 Incorporating Opportunities |
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116 | (3) |
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7.3 Opportunity and Project Risk |
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119 | (2) |
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7.4 Investment and Opportunity Risk |
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121 | (1) |
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7.5 Managing Reputational Risk |
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122 | (1) |
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7.6 Managing Emergencies an Opportunity to Build Trust |
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123 | (7) |
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7.6.1 Declaration of an incident |
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125 | (1) |
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125 | (1) |
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7.6.3 Key actions of the management team |
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126 | (1) |
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7.6.4 Typical incident management teams for water industry incidents |
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127 | (1) |
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127 | (1) |
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127 | (1) |
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128 | (1) |
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7.6.8 Target response times |
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128 | (1) |
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7.6.9 Role of customer call centres |
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128 | (1) |
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7.6.10 Emergency equipment |
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128 | (1) |
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7.6.11 Contacts directories |
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129 | (1) |
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129 | (1) |
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7.6.13 Stand-down procedures |
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129 | (1) |
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7.6.14 Post incident review |
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129 | (1) |
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7.6.15 Emergency planning exercises |
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129 | (1) |
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7.7 Summary and Self-assessment Questions |
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130 | (1) |
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131 | (2) |
Unit 8 Embedding decision making in utilities |
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133 | (12) |
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8.1 Refresher Why Manage Risk? |
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133 | (2) |
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8.2 Sector Progress in Risk Management |
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135 | (1) |
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136 | (1) |
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8.4 Implementing Risk Management |
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137 | (1) |
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8.5 Securing a Risk Management Culture |
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138 | (2) |
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8.6 Conclusions High Reliability and 'Mindful' Organisations |
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140 | (1) |
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8.7 Summary and Self-assessment Questions |
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141 | (1) |
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141 | (4) |
Unit 9 Summary |
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145 | (4) |
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9.1 Managing Change is Risk and Opportunity Management |
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145 | (1) |
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9.2 Organisations that are Mature in Risk Management |
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146 | (1) |
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9.3 Mindfulness for the Water and Wastewater Utility Sector |
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147 | (1) |
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147 | (2) |
Unit 10 Self assessment, abbreviated answers |
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150 | (2) |
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10.2 Basic Statistics and Probability |
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152 | (1) |
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10.3 Process Risk and Reliability Analysis |
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153 | (1) |
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10.4 Assessing Risks Beyond the Unit Process Boundary |
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154 | (1) |
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10.5 Regulating Water Utility Risks |
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155 | (1) |
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10.6 Corporate Risk Governance |
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155 | (1) |
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10.7 Managing Opportunities and Reputations |
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156 | (1) |
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10.8 Embedding Better Decision-making Within Utilities |
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157 | |