This timely handbook examines the most contemporary, controversial and cutting-edge issues related to the involvement of volunteers in the fields of events, sport and tourism.
This timely handbook examines the most contemporary, controversial and cutting-edge issues related to the involvement of volunteers in the fields of events, sport and tourism.
Split into thematic sections, the primary areas covered include: key disciplinary approaches to understanding volunteerism, international contexts, managing volunteers, the impacts and legacies of volunteering and future trends in these sectors including online and digital volunteering. Commonalities and differences of volunteering in these sectors are drawn out throughout the volume. A diverse range of case studies are examined including the 2007 UEFA Under 21 Championship hosted by Poland, the development of the Appalachian National Scenic Trail, the Vancouver, London and Pyeong Chang Olympic Games, Belgiums National Day in 2019, the Puffing Billy railway in Australia, as well as many other examples looking at destination services organizations, museums, grassroots associations, corporate events, community events and visitor attractions.
Drawing on the academic and practical expertise of over 50 authors from across the globe, the handbook provides an invaluable resource for all those with an interest in volunteering in these sectors, encouraging dialogue across disciplinary boundaries and areas of study in order to advance volunteering research and practice in the fields of events, sport and tourism.
1: Introduction. Part 1: Disciplinary Approaches to Volunteering. 2:
Economics and volunteering. 3: Geography, place and international development
volunteering. 4: How a political economy lens can help assess and improve
conservation volunteer tourism. 5: Psychology of volunteering. 6:
Volunteering in international sports events from a public administration
perspective. Part 2: Volunteering in Tourism and Sport. 7: Destination
service volunteering. 8: Visitor attractions: volunteering in cultural
heritage tourism in aotearoa new zealand. 9: Herding 6,000 volunteers. 10:
Deconstructing volunteer tourism. 11: The freefall of volunteer leaders in
Australian grassroots associations. 12: Volunteering in community sports
organisations and associations. Part 3: Volunteering at Events. 13: Enhancing
volunteer skills through mega sports events: evidence from the London 2012
Olympic Games. 14: London, Vancouver and PyeongChang Olympics: a comparison
of volunteer motivations. 15: Volunteering at community events: from
volunteering for an event to volunteering as an event. 16: Volunteering and
charity fundraising events. 17: Helping through sport and events within
corporate volunteering: benefits for volunteers and companies. 18:
Volunteering at business events: insights from China. Part 4: Managing
Volunteers. 19: Designing a volunteer program. 20: Volunteer stewardship
management models for volunteer programs. 21: Volunteering motivation. 22:
Volunteer recruitment and selection: evidence from the visitor attraction
sector. 23: Exploring retention and rewards in community sport volunteering.
24: The role of organisational culture in sustaining volunteers at heritage
attractions: the case of the Puffing Billy railway. Part 5: Impacts and
Legacies of Volunteering. 25: Understanding volunteering impact and legacy, a
sustainability approach. 26: "It's just a fun day out really." Perceptions of
volunteering and mega event volunteer legacy. 27: Creating a social legacy
from event volunteering. 28: Widening the scope of evaluating volunteer
tourism: beyond impact measurement. Part 6: Critical Issues in Volunteering.
29: Ethics of volunteering in tourism: ethics of the heart. 30: Diversity and
inclusion in sport volunteering. 31: Intercultural learning or just having
fun? What volunteer tourism providers can learn from educational volunteering
programmes to enhance intercultural competencies. 32: Service learning and
volunteering: A case study of service learning in Chinese business events
volunteering. 33: Volunteering and obligation: positive and negative. 34:
Glocal citizenship: lofty ideals in regional space. Part 7: New Directions in
Volunteering Research. 35: Profiling research on volunteering in events,
sport and tourism. 36: Trends in volunteering. 37: Informal volunteering. 38:
Methods for researching volunteers. 39: The future of volunteering and work.
Kirsten Holmes is a Professor at Curtin University, Australia, and is an international expert in volunteering in events, sport, and tourism contexts.
Leonie Lockstone-Binney is an Associate Professor in and Research Director for the Department of Tourism, Sport and Hotel Management at Griffith University, Australia.
Karen A. Smith is Professor of Tourism Management in the Wellington School of Business and Government at Te Heranga Waka Victoria University of Wellington in New Zealand.
Richard Shipway is an Associate Professor in the Department of Sport and Event Management at Bournemouth University, UK.
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